Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349156) - 2018 - CRC - 10/2/17
376 ONSTAR
2. Say“Call.”System responds: “Call.
Please say the name or number
to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds: “OK,
dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a way
to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and data
rates may apply.
Includes:
. Diagnostic Alerts: Set preferences
to receive real-time e-mails, texts,
or monthly reports of the vehicle’s
health. Or press
Qto have an
Advisor initiate a remote
diagnostic report.
. Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with key
vehicle components, such as the
battery, fuel system, or starter
system. Alerts for potential issues appear on the infotainment
display. Proactive Alerts are
designed to help predict specific
types of issues based on
information collected from the
vehicle. Other factors may affect
vehicle performance. Not all issues
will deliver alerts. In some cases, a
dealer service check may be
required to confirm the accuracy
of the alerts.
. Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time for
maintenance. Your dealer will then
contact you to set up an
appointment.
To begin, press
Qto speak to an
Advisor, or see www.onstar.com.
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349156) - 2018 - CRC - 10/2/17
378 ONSTAR
may not work if the OnStar equipment
is not properly installed or it has not
been properly maintained.
If equipment or software is added,
connected, or modified, OnStar
services may not work. Other
problems beyond the control of
OnStar—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0367.
Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs. .
Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Assistance or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
. Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349156) - 2018 - CRC - 9/29/17
INDEX 389
PersonalizationVehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Protection, Battery . . . . . . . . . . . . . . . . 160
Retained Accessory (RAP) . . . . . . . . 197
Seat Adjustment . . . . . . . . . . . . . . . . . . . . 57
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Pregnancy, Using Seat Belts . . . . . . . . . 74
Premium Care Maintenance
Cadillac . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
Privacy Vehicle Data Recording . . . . . . . . . . 369
Program
Courtesy Transportation . . . . . . . . . 363
Proposition 65 Warning,
California . . . . . . . . . . . . . . .253, 277, 323, Back Cover
R
Radio Frequency Statement . . . . . . . . 367
Reading Lamps . . . . . . . . . . . . . . . . . . . . . 158
Rear Camera Mirror . . . . . . . . . . . . . . . . . 48
Rear Climate Control System . . . . . . 172
Rear Seat Pass-Through Door . . . . . . . 69 Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Rear Vision Camera (RVC) . . . . . . . . . 226
Rear Window Sunshade . . . . . . . . . . . . . 52
Rearview Mirrors Automatic Dimming . . . . . . . . . . . . . . . . 48
Reclining Seatbacks . . . . . . . . . . . . . . . . . 61
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . . . . . 348
Records Maintenance . . . . . . . . . . . . . . . . . . . . . . 351
Recreational Vehicle Towing . . . . . . . 326
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Remote Vehicle Start . . . . . . . . . . . . . . . . 37
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Maintenance . . . . . . . . . . . . . . . . . . . . . . 349
Replacing Airbag System . . . . . . . . . . . . 88
Replacing LATCH System Parts
after a Crash . . . . . . . . . . . . . . . . . . . . . . . 100
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . . . . . 76
Reporting Safety Defects Canadian Government . . . . . . . . . . . . 368
General Motors . . . . . . . . . . . . . . . . . . . 368 Reporting Safety Defects (cont'd)
U.S. Government . . . . . . . . . . . . . . . . . . 367
Restraints Where to Put . . . . . . . . . . . . . . . . . . . . . . . . 94
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . . . . . . 197
Reverse Tilt Mirrors . . . . . . . . . . . . . . . . . 48
Ride Control Systems Enhanced Traction
System (ETS) . . . . . . . . . . . . . . . . . . . . 214
Roads Driving, Wet . . . . . . . . . . . . . . . . . . . . . . . 185
Roadside Service . . . . . . . . . . . . . . . . . . . . 361
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Rotation, Tires . . . . . . . . . . . . . . . . . . . . . . 307
Routing, Engine Drive Belt . . . . . . . . . 356
Run-Flat Tires . . . . . . . . . . . . . . . . . . . . . . . 295
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
S
Safety Defects ReportingCanadian Government . . . . . . . . . . . . 368
General Motors . . . . . . . . . . . . . . . . . . . 368
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349156) - 2018 - CRC - 9/29/17
390 INDEX
Safety Defects Reporting (cont'd)U.S. Government . . . . . . . . . . . . . . . . . . 367
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Safety System Check . . . . . . . . . . . . . . . . 75
Scheduling Appointments . . . . . . . . . . 363
Sealant Kit, Tire . . . . . . . . . . . . . . . . . . . . . 315
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . 71
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . 125
Replacing after a Crash . . . . . . . . . . . . . 76
Use During Pregnancy . . . . . . . . . . . . . . 74
Seats Head Restraints . . . . . . . . . . . . . . . . . . . . . 56
Heated and Ventilated Front . . . . . . . 64
Heated, Rear . . . . . . . . . . . . . . . . . . . . . . . . 68
Lumbar Adjustment, Front . . . . . . . . . 60
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Power Adjustment, Front . . . . . . . . . . 57
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Reclining Seatbacks . . . . . . . . . . . . . . . . 61
Securing Child Restraints . . . . .101, 103
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373 Security (cont'd)
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Vehicle Alarm . . . . . . . . . . . . . . . . . . . . . . . 44
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Accessories andModifications . . . . . . . . . . . . . . . . . . . . 254
Doing Your Own Work . . . . . . . . . . . 254
Maintenance Records . . . . . . . . . . . . 351
Maintenance, General Information . . . . . . . . . . . . . . . . . . . . . . 337
Parts Identification Label . . . . . . . . 352
Publications Ordering Information . . . . . . . . . . . . . . . . . . . . . . 366
Scheduling Appointments . . . . . . . . 363
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Services Special Application . . . . . . . . . . . . . . . 344
Servicing the Airbag . . . . . . . . . . . . . . . . . 86
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . . . . . 280
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . 198
Side Blind Zone Alert (SBZA) . . . . . . 236
Signals, Turn and Lane-Change . . . . 157
Special Application Services . . . . . . . 344 Specifications and Capacities . . . . . . 353
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . 121
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . 206
Start Vehicle, Remote . . . . . . . . . . . . . . . 37
Starter Switch Check . . . . . . . . . . . . . . . 279
Starting the Engine . . . . . . . . . . . . . 20, 194
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 Heated Wheel . . . . . . . . . . . . . . . . . . . . . 110
Wheel Adjustment . . . . . . . . . . . . . . . . 110
Wheel Controls . . . . . . . . . . . . . . . . . . . 110
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Center Console . . . . . . . . . . . . . . . . . . . . 107
Convenience Net . . . . . . . . . . . . . . . . . . 108
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . 106
Instrument Panel . . . . . . . . . . . . . . . . . 106
Storage Compartments . . . . . . . . . . . . . 106
Storing the Tire Sealant and Compressor Kit . . . . . . . . . . . . . . . . . . . . 322
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . 187
Summer Tires . . . . . . . . . . . . . . . . . . . . . . . 296
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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392 INDEX
Vehicle (cont'd)Load Limits . . . . . . . . . . . . . . . . . . . . . . . 188
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Personalization . . . . . . . . . . . . . . . . . . . 144
Remote Start . . . . . . . . . . . . . . . . . . . . . . . . 37
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Speed Messages . . . . . . . . . . . . . . . . . . . 144
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Vehicle Ahead Indicator . . . . . . . . . . . . 131
Vehicle Care
Storing the Tire Sealant andCompressor Kit . . . . . . . . . . . . . . . . . . 322
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 301
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369
Vehicle-to-Vehicle . . . . . . . . . . . . . . . . . . 240
Ventilation, Air . . . . . . . . . . . . . . . . . . . . . 174
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
W
Warning Brake System Light . . . . . . . . . . . . . . . 129
Caution and Danger . . . . . . . . . . . . . . . . . 3
Lane Departure (LDW) . . . . . . . . . . . 238
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Warnings
Hazard Flashers . . . . . . . . . . . . . . . . . . . 157
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . 275
Wheels Alignment and Tire Balance . . . . . 312
Different Size . . . . . . . . . . . . . . . . . . . . . . 311
Replacement . . . . . . . . . . . . . . . . . . . . . . 313
When It Is Time for New Tires . . . . 308
Where to Put the Restraint . . . . . . . . . 94
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Windshield Replacement . . . . . . . . . . . . . . . . . . . . . . 281
Wiper/Washer . . . . . . . . . . . . . . . . . . . . . 111
Winter
Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . 295
Wiper Blade Replacement . . . . . . . . . . 280
Wireless Charging . . . . . . . . . . . . . . . . . . 115