Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349156) - 2018 - CRC - 9/29/17
326 VEHICLE CARE
Due to low ramp angles on the
V-Series only, use care when loading
the vehicle onto a flatbed carrier.
Front spring spacers were provided for
lifting the front suspension if more
clearance is necessary when towing.
Consult your dealer or a professional
towing service if the disabled vehicle
must be towed.
Front Tow EyeCaution
Improper use of the tow eye can
cause vehicle damage. Use caution
and low speeds to prevent damage
to the vehicle.
If the vehicle is equipped with tow
eye, only use the tow eye to pull the
vehicle onto a flatbed car carrier from
a flat road surface. Do not use the tow
eye to pull the vehicle from snow,
mud or sand. The tow eye is located
underneath the load floor, near the
spare tire or the compressor kit,
if equipped.
Carefully open the cover in the fascia
by using the small notch that conceals
the tow eye socket.
Install the tow eye into the socket and
turn it until it is fully tightened. When
the tow eye is removed, reinstall the
cover with the notch in the original
position.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle such as a motor home. The
two most common types of
recreational vehicle towing are known
as dinghy towing and dolly towing.
Dinghy towing is towing the vehicle
with all four wheels on the ground.
Dolly towing is towing the vehicle
with two wheels on the ground and
two wheels up on a device known as a
dolly.
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349156) - 2018 - CRC - 9/29/17
SERVICE AND MAINTENANCE 339
Cadillac Premium Care
Maintenance
This vehicle comes with Cadillac
Premium Care Maintenance. It is a
maintenance program that covers
select services, when scheduled in
accordance with the owner’s manual,
including:
.Oil changes based on the vehicle's
oil life monitor system.
. Tire rotation every 12 000 km
(7,500 mi).
. Passenger compartment air filter
replacement.
. Multi-point vehicle inspection
(MPVI) performed by a qualified
technician.
Cadillac requires that all Cadillac
Premium Care Maintenance services
be performed by a Cadillac authorized
service dealer.
Maintenance Schedule
Owner Checks and Services
At Each Fuel Stop
. Check the engine oil level. See
Engine Oil 0263.
Once a Month
. Check the tire inflation pressures.
See Tire Pressure 0301.
. Inspect the tires for wear. See Tire
Inspection 0307.
. Check the windshield washer fluid
level. See Washer Fluid 0275.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the engine
oil life system may not indicate the
need for vehicle service for up to a
year. The engine oil and filter must be
changed at least once a year and the
oil life system must be reset. Your
trained dealer technician can perform
this work. If the engine oil life system is reset accidentally, service the
vehicle within 5 000 km/3,000 mi since
the last service. Reset the oil life
system when the oil is changed. See
Engine Oil Life System
0265.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the following
services. See Tire Rotation0307.
. Check engine oil level and oil
life percentage. If needed, change
engine oil and filter, and reset oil
life system. See Engine Oil0263
and Engine Oil Life System 0265.
. Check engine coolant level. See
Cooling System 0269.
. Check windshield washer fluid
level. See Washer Fluid 0275.
. Visually inspect windshield wiper
blades for wear, cracking,
or contamination. See Exterior
Care 0329. Replace worn or
damaged wiper blades. See Wiper
Blade Replacement 0280.
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349156) - 2018 - CRC - 9/29/17
340 SERVICE AND MAINTENANCE
.Check tire inflation pressures. See
Tire Pressure 0301.
. Inspect tire wear. See Tire
Inspection 0307.
. Visually check for fluid leaks.
. Inspect engine air cleaner filter.
See Engine Air Cleaner/Filter 0267.
. Inspect brake system. See Exterior
Care 0329.
. Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of wear.
See Exterior Care 0329.
. Check restraint system
components. See Safety System
Check 075. .
Visually inspect fuel system for
damage or leaks.
. Visually inspect exhaust system
and nearby heat shields for loose
or damaged parts.
. Lubricate body components. See
Exterior Care 0329.
. Check starter switch. See Starter
Switch Check 0279.
. Check automatic transmission
shift lock control function. See
Automatic Transmission Shift Lock
Control Function Check 0280.
. Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism Check 0280. .
Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.
. Visually inspect gas strut for signs
of wear, cracks, or other damage.
Check the hold open ability of the
strut. If the hold open is low,
service the gas strut. See Gas
Strut(s) 0281.
. Inspect sunroof track and seal,
if equipped. See Sunroof053.
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349156) - 2018 - CRC - 9/29/17
346 SERVICE AND MAINTENANCE
Hoses
Hoses transport fluids and should be
regularly inspected to ensure that
there are no cracks or leaks. With a
multi-point inspection, your dealer
can inspect the hoses and advise if
replacement is needed.
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage. The
brake lamps need to be checked
periodically to ensure that they
light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns. Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
.
Signs of wear may include steering
wheel vibration, bounce/sway
while braking, longer stopping
distance, or uneven tire wear.
. As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs of
leaking, blown seals, or damage,
and can advise when service is
needed. Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel, and
can reduce the risk of tire failure.
.
Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the tread
or sidewall; or a bulge or split in
the tire.
. Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also provide
tire/wheel balancing services to
ensure smooth vehicle operation
at all speeds. Your dealer sells and
services name brand tires.
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349156) - 2018 - CRC - 9/29/17
CUSTOMER INFORMATION 361
General Motors of Canada also has a
Mobility program. See www.gm.ca or
call 1-800-GM-DRIVE (800-463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle .
Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges ™
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification before
this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with a spare tire.
The spare tire, if equipped, must
be in good condition and properly
inflated. It is your responsibility
for the repair or replacement of
the tire if it is not covered by the
warranty.
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349156) - 2018 - CRC - 10/2/17
372 ONSTAR
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call, or answer
an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped. PressQto connect to an Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of the
vehicle's key operating systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or respond
to an AMBER Alert.
. Get assistance in severe weather
or other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active,
OnStar service plan (excludes Basic
Plan). With Automatic Crash
Response, built-in sensors can
automatically alert a specially trained
OnStar Advisor who is immediately
connected in to the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349156) - 2018 - CRC - 9/29/17
382 INDEX
IndexA
Accessories and Modifications . . . . . 254
Accessory Power . . . . . . . . . . . . . . . . . . . . 197
Adaptive Cruise Control . . . . . . . . . . . . 217
Adaptive ForwardLighting (AFL) . . . . . . . . . . . . . . . . . . . . . 156
Adaptive Forward Lighting (AFL) Light . . . . . . . . . . . . . . . . . . . . . . . . 135
Add-On Electrical Equipment . . . . . . 251
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . . . . . 60
Thigh Support . . . . . . . . . . . . . . . . . . . . . . 60
Air Cleaner/Filter, Engine . . . . . . . . . . 267
Air Conditioning . . . . . . . . . . . . . . .167, 172
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . . . . . 175
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
How Does an Airbag Restrain? . . . . . 81
Passenger Sensing System . . . . . . . . . 82
What Makes an Airbag Inflate? . . . . 80
What Will You See after anAirbag Inflates? . . . . . . . . . . . . . . . . . . . 81 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Where Are the Airbags? . . . . . . . . . . . . 78
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Passenger Status Indicator . . . . . . . 126
Readiness Light . . . . . . . . . . . . . . . . . . . 126
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
System Check . . . . . . . . . . . . . . . . . . . . . . . 76
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . 44
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . 236
Side Blind Zone (SBZA) . . . . . . . . . . 236
All-Season Tires . . . . . . . . . . . . . . . . . . . . . 295
All-Wheel Drive . . . . . . . . . . . . . . . .203, 279
Antilock Brake System (ABS) . . . . . . 204
Warning Light . . . . . . . . . . . . . . . . . . . . 131
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Armrest Storage . . . . . . . . . . . . . . . . . . . . . 107
Assistance Systems for Driving . . . . 232
Assistance Systems for Parking and Backing . . . . . . . . . . . . . . . . . . . . . . . 226
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INDEX 385
Driving (cont'd)Track Events and Competitive . . . 180
Vehicle Load Limits . . . . . . . . . . . . . . 188
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . 185
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . . . . . 167
E
Electric Parking Brake . . . . . . . . . . . . . . 204
Electric Parking Brake Light . . . . . . . 130
Electrical Equipment, Add-On . . . . . 251
Electrical SystemEngine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Fuses and Circuit Breakers . . . . . . . 285
Instrument Panel Fuse Block . . . . 289
Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . . . 267
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . . . . . 128
Compartment Overview . . . . . . . . . . 256
Coolant Temperature Gauge . . . . . 124 Engine (cont'd)
Coolant Temperature
Warning Light . . . . . . . . . . . . . . . . . . . 133
Cooling System . . . . . . . . . . . . . . . . . . . 269
Drive Belt Routing . . . . . . . . . . . . . . . . 356
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Oil Life System . . . . . . . . . . . . . . . . . . . . 265
Oil Pressure Light . . . . . . . . . . . . . . . . . 134
Overheating . . . . . . . . . . . . . . . . . . . . . . . 274
Power Messages . . . . . . . . . . . . . . . . . . 143
Running While Parked . . . . . . . . . . . 200
Starting . . . . . . . . . . . . . . . . . . . . . . . . 20, 194
Engine Oil
Temperature Gauge . . . . . . . . . . . . . . . 124
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . 159
Equipment, Towing . . . . . . . . . . . .250, 251
Event Data Recorders . . . . . . . . . . . . . . 369
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . 159
Extended Parking . . . . . . . . . . . . . . . . . . . 199
Extender, Seat Belt . . . . . . . . . . . . . . . . . . 75
Exterior Lamp Controls . . . . . . . . . . . . 153
Exterior Lamps Off Reminder . . . . . . 155
Exterior Lighting Battery Saver . . . . 160
F
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Filter,
Engine Air Cleaner . . . . . . . . . . . . . . . . 267
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . 155
Flashers, Hazard Warning . . . . . . . . . . 157
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
Fluid Automatic Transmission . . . . . . . . . 266
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . 47
Forward Automatic Braking . . . . . . . . 235
Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
Front Seats Heated and Ventilated . . . . . . . . . . . . . 64
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242 Additives . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Economy Driving . . . . . . . . . . . . . . . . . . . 28
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . . . . . . 246
Filling the Tank . . . . . . . . . . . . . . . . . . . 244
Foreign Countries . . . . . . . . . . . . . . . . . 244
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Low Fuel Warning Light . . . . . . . . . 134
Requirements, California . . . . . . . . . 243