2018 CADILLAC CTS ESP

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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312 VEHICLE CARE
government course as a tire
graded 100. The relative
performance of tires depends
upon the actual conditions of
their use, however, and may
depart significantly from the norm
due to variations in driving habits,
service practices and differences
in road characteristics and
climate.
Traction
The traction grades, from highest
to lowest, are AA, A, B, and C.
Those grades represent the tire's
ability to stop on wet pavement as
measured under controlled
conditions on specified
government test surfaces of
asphalt and concrete. A tire
marked C may have poor traction
performance. Warning: The
traction grade assigned to this tire
is based on straight-ahead braking
traction tests, and does notinclude acceleration, cornering,
hydroplaning, or peak traction
characteristics.
Temperature
The temperature grades are A (the
highest), B, and C, representing
the tire's resistance to the
generation of heat and its ability
to dissipate heat when tested
under controlled conditions on a
specified indoor laboratory test
wheel. Sustained high temperature
can cause the material of the tire
to degenerate and reduce tire life,
and excessive temperature can
lead to sudden tire failure. The
grade C corresponds to a level of
performance which all passenger
car tires must meet under the
Federal Motor Safety Standard
No. 109. Grades B and A represent
higher levels of performance on
the laboratory test wheel than the
minimum required by law.
Warning: The temperature grade
for this tire is established for a tirethat is properly inflated and not
overloaded. Excessive speed,
underinflation, or excessive
loading, either separately or in
combination, can cause heat
buildup and possible tire failure.
Wheel Alignment and Tire
Balance
The tires and wheels were aligned and
balanced at the factory to provide the
longest tire life and best overall
performance. Adjustments to wheel
alignment and tire balancing are not
necessary on a regular basis. Consider
an alignment check if there is unusual
tire wear or the vehicle is significantly
pulling to one side or the other. Some
slight pull to the left or right,
depending on the crown of the road
and/or other road surface variations
such as troughs or ruts, is normal.
If the vehicle is vibrating when driving
on a smooth road, the tires and
wheels may need to be rebalanced.
See your dealer for proper diagnosis.

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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314 VEHICLE CARE
Warning (Continued)
and road conditions. Follow that
manufacturer's instructions. To
avoid vehicle damage, drive slow
and readjust or remove the traction
device if it contacts the vehicle. Do
not spin the wheels. If traction
devices are used, install them on
the rear tires.
Caution
If the vehicle is equipped with a tire
size other than P245/40R18,
245/40R18, 275/35R18, 255/35R19,
265/35ZR19, or 295/30ZR19 use tire
chains only where legal and only
when necessary. Use low profile
chains that add no more than
12 mm thickness to the tire tread
and inner sidewall. Use chains that
are the proper size for the tires.
Install them on the tires of the rear
axle. Don't use chains on the tires(Continued)
Caution (Continued)
of the front axle. Tighten them as
tightly as possible with the ends
securely fastened. Drive slowly and
follow the chain manufacturer's
instructions. If the chains contact
the vehicle, stop and retighten
them. If the contact continues, slow
down until it stops. Driving too fast
or spinning the wheels with chains
on will damage the vehicle.
If a Tire Goes Flat
If the vehicle has run-flat tires, there
is no need to stop on the side of the
road to change a flat tire. See Run-Flat
Tires 0295.
{Warning
Special tools and procedures are
required to service a run-flat tire.
If these special tools and
procedures are not used, injury or
vehicle damage may occur. Always
(Continued)
Warning (Continued)
be sure the proper tools and
procedures, as described in the
service manual, are used.
It is unusual for a tire to blow out
while driving, especially if the tires are
maintained properly. See Tires0294.
If air goes out of a tire, it is much
more likely to leak out slowly. But if
there is ever a blowout, here are a few
tips about what to expect and what
to do:
If a front tire fails, the flat tire creates
a drag that pulls the vehicle toward
that side. Take your foot off the
accelerator pedal and grip the steering
wheel firmly. Steer to maintain lane
position, and then gently brake to a
stop, well off the road, if possible.
A rear blowout, particularly on a
curve, acts much like a skid and may
require the same correction as used in
a skid. Stop pressing the accelerator
pedal and steer to straighten the

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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VEHICLE CARE 335
solvents. Periodically hand wash the
microfiber cloth separately, using mild
soap. Do not use bleach or fabric
softener. Rinse thoroughly and air dry
before next use.
Caution
Do not attach a device with a
suction cup to the display. This may
cause damage and would not be
covered by the vehicle warranty.
Instrument Panel, Leather, Vinyl,
Other Plastic Surfaces, Low
Gloss Paint Surfaces, and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth dampened
with water to remove dust and loose
dirt. For a more thorough cleaning,
use a soft microfiber cloth dampened
with a mild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as well
as other interior surfaces, may
cause permanent damage. Wipe
excess moisture from these surfaces
after cleaning and allow them to
dry naturally. Never use heat,
steam, or spot removers. Do not use
cleaners that contain silicone or
wax-based products. Cleaners
containing these solvents can
permanently change the appearance
and feel of leather or soft trim, and
are not recommended.
Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics and
painted surfaces. If an air freshener
comes in contact with any plastic
or painted surface in the vehicle,
blot immediately and clean with a
soft cloth dampened with a mild
soap solution. Damage caused by
air fresheners would not be covered
by the vehicle warranty.
Cargo Cover and
Convenience Net
Wash with warm water and mild
detergent. Do not use chlorine bleach.
Rinse with cold water, and then dry
completely.

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349156) - 2018 - CRC - 9/29/17
SERVICE AND MAINTENANCE 337
Service and
Maintenance
General Information
General Information . . . . . . . . . . . . . 337
Cadillac Premium Care
Maintenance
Cadillac Premium CareMaintenance . . . . . . . . . . . . . . . . . . . . 339
Maintenance Schedule
Maintenance Schedule . . . . . . . . . . . 339
Special Application Services
Special Application Services . . . . . 344
Additional Maintenance
and Care
Additional Maintenanceand Care . . . . . . . . . . . . . . . . . . . . . . . . . 345
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . 348
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Maintenance Records
Maintenance Records . . . . . . . . . . . . 351
General Information
Your vehicle is an important
investment. This section describes the
required maintenance for the vehicle.
Follow this schedule to help protect
against major repair expenses
resulting from neglect or inadequate
maintenance. It may also help to
maintain the value of the vehicle if it
is sold. It is the responsibility of the
owner to have all required
maintenance performed.
Your dealer has trained technicians
who can perform required
maintenance using genuine
replacement parts. They have
up-to-date tools and equipment for
fast and accurate diagnostics. Many
dealers have extended evening and
Saturday hours, courtesy
transportation, and online scheduling
to assist with service needs.
Your dealer recognizes the importance
of providing competitively priced
maintenance and repair services. With
trained technicians, the dealer is the
place for routine maintenance such as
oil changes and tire rotations and

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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338 SERVICE AND MAINTENANCE
additional maintenance items like
tires, brakes, batteries, and wiper
blades.
Caution
Damage caused by improper
maintenance can lead to costly
repairs and may not be covered by
the vehicle warranty. Maintenance
intervals, checks, inspections,
recommended fluids, and lubricants
are important to keep the vehicle in
good working condition.
Do not have chemical flushes that
are not approved by GM performed
on the vehicle. The use of flushes,
solvents, cleaners, or lubricants that
are not approved by GM could
damage the vehicle, requiring
expensive repairs that are not
covered by the vehicle warranty.
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi. Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy, and
reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more frequent
checks and services. The Additional
Required Services - Normal are for
vehicles that:
.
Carry passengers and cargo within
recommended limits on the Tire
and Loading Information label. See
Vehicle Load Limits 0188.
. Are driven on reasonable road
surfaces within legal driving limits.
. Use the recommended fuel. See
Fuel 0242.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
. Mainly driven in heavy city traffic
in hot weather
. Mainly driven in hilly or
mountainous terrain .
Frequently towing a trailer
. Used for high speed or competitive
driving
. Used for taxi, police, or delivery
service
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause serious
injury. Perform maintenance work
only if the required information,
proper tools, and equipment are
available. If they are not, see your
dealer to have a trained technician
do the work. See Doing Your Own
Service Work 0254.

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349156) - 2018 - CRC - 9/29/17
352 TECHNICAL DATA
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . . . . . . 352
Service Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Vehicle Data
Capacities and Specifications . . . . 353
Engine Drive Belt Routing . . . . . . . 356
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on the
driver side of the vehicle. It can be
seen through the windshield from
outside. The Vehicle Identification
Number (VIN) also appears on the
Vehicle Certification and Service Parts
labels and certificates of title and
registration.
Engine Identification
The eighth character in the VIN is the
engine code. This code identifies the
vehicle's engine, specifications, and
replacement parts. See “EngineSpecifications”
underCapacities and
Specifications 0353 for the vehicle's
engine code.
Service Parts Identification
Label
There may be a label on the inside of
the trunk that contains the following
information:
. Vehicle Identification
Number (VIN)
. Model designation
. Paint information
. Production options and special
equipment
If there is no label, there is a barcode
on the certification label on the
center (B) pillar to scan for this same
information.

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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CUSTOMER INFORMATION 357
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . . . . 357
Customer Assistance Offices . . . . 359
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . 359
Online Owner Center . . . . . . . . . . . . . 360
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . 360
Roadside Service . . . . . . . . . . . . . . . . . 361
Scheduling Service Appointments . . . . . . . . . . . . . . . . . . . 363
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . 363
Collision Damage Repair . . . . . . . . . 364
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . . . . 366
Radio Frequency Statement . . . . . 367
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . 367
Reporting Safety Defects to the Canadian Government . . . . . . . . . 368
Reporting Safety Defects to
General Motors . . . . . . . . . . . . . . . . . 368
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 369
Event Data Recorders . . . . . . . . . . . . 369
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
Infotainment System . . . . . . . . . . . . . 370
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.

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CUSTOMER INFORMATION 361
General Motors of Canada also has a
Mobility program. See www.gm.ca or
call 1-800-GM-DRIVE (800-463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle .
Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges ™
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification before
this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with a spare tire.
The spare tire, if equipped, must
be in good condition and properly
inflated. It is your responsibility
for the repair or replacement of
the tire if it is not covered by the
warranty.