2018 CADILLAC CTS phone
[x] Cancel search: phonePage 379 of 394
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349156) - 2018 - CRC - 10/2/17
378 ONSTAR
may not work if the OnStar equipment
is not properly installed or it has not
been properly maintained.
If equipment or software is added,
connected, or modified, OnStar
services may not work. Other
problems beyond the control of
OnStar—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0367.
Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs. .
Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Assistance or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
. Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.
Page 385 of 394
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349156) - 2018 - CRC - 9/29/17
384 INDEX
Climate Control Systems (cont'd)Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Cluster, Instrument . . . . . . . . . . . . . . . . . 118
Collision Damage Repair . . . . . . . . . . . 364
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Competitive Driving Mode . . . . . . . . . 211
Composite Materials . . . . . . . . . . . . . . . . 192
Compressor Kit, Tire Sealant . . . . . . . 315
Connections OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Control
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Control of a Vehicle . . . . . . . . . . . . . . . . 178
Convenience Net . . . . . . . . . . . . . . . . . . . . 108
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 47
Coolant Engine Temperature Gauge . . . . . . 124
Engine Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Cooling . . . . . . . . . . . . . . . . . . . . . . . . .167, 172
Cooling System . . . . . . . . . . . . . . . . . . . . . 269
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 158
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363 Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 214
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Cruise Control, Adaptive . . . . . . . . . . . 217
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Customer Assistance . . . . . . . . . . . . . . . 359 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
Text Telephone (TTY) Users . . . . . 359
Customer Information Service Publications OrderingInformation . . . . . . . . . . . . . . . . . . . . . . 366
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 357
D
Damage Repair, Collision . . . . . . . . . . . 364
Danger, Warning, and Caution . . . . . . . . 3
Data CollectionInfotainment System . . . . . . . . . . . . . 370
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
Data Recorder Performance . . . . . . . . . . . . . . . . . . . . . . . 161
Data Recorders, Event . . . . . . . . . . . . . . 369
Daytime Running Lamps (DRL) . . . 155
Defensive Driving . . . . . . . . . . . . . . . . . . . 178
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 40
Diagnostics OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Differential, Limited-Slip . . . . . . . . . . . 214 Distracted Driving . . . . . . . . . . . . . . . . . . 177
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 158
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 136
Delayed Locking . . . . . . . . . . . . . . . . . . . . 40
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . 40
Rear Seat Pass-Through . . . . . . . . . . . . 69
Drive Belt Routing, Engine . . . . . . . . . 356
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . 203, 279
Driver Assistance Systems . . . . . . . . . 225
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 137
Driver Mode Control . . . . . . . . . . . . . . . . 208
Driver Mode Control Light . . . . . . . . . 133
Driving Assistance Systems . . . . . . . . . . . . . . . 232
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 246
Competitive . . . . . . . . . . . . . . . . . . . . . . . 211
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
For Better Fuel Economy . . . . . . . . . . . 28
Hill and Mountain Roads . . . . . . . . 185
If the Vehicle is Stuck . . . . . . . . . . . . 187
Loss of Control . . . . . . . . . . . . . . . . . . . . 180
Off-Road Recovery . . . . . . . . . . . . . . . . 179
Page 392 of 394
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349156) - 2018 - CRC - 9/29/17
INDEX 391
SunshadeRear Window . . . . . . . . . . . . . . . . . . . . . . . . 52
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward Collision Alert (FCA) . . . . 232
Infotainment . . . . . . . . . . . . . . . . . 161, 370
Systems
Driver Assistance . . . . . . . . . . . . . . . . . 225
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . 122
Text Telephone (TTY) Users . . . . . . . 359
Theft-Deterrent Systems . . . . . . . . . . . . 46Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . 46
Thigh Support Adjustment . . . . . . . . . . 60
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294 All-Season . . . . . . . . . . . . . . . . . . . . . . . . . 295
Buying New Tires . . . . . . . . . . . . . . . . . 309
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Designations . . . . . . . . . . . . . . . . . . . . . . 298
Different Size . . . . . . . . . . . . . . . . . . . . . . 311
If a Tire Goes Flat . . . . . . . . . . . . . . . . 314
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . 307
Low Profile . . . . . . . . . . . . . . . . . . . . . . . . 296
Pressure . . . . . . . . . . . . . . . . . . . . . . 301, 302
Pressure Light . . . . . . . . . . . . . . . . . . . . . 133
Pressure Monitor Operation . . . . . . 304 Tires (cont'd)
Pressure Monitor System . . . . . . . . 303
Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . 307
Run-Flat . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Sealant and Compressor Kit . . . . . 315
Sealant and Compressor Kit,
Storing . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Sidewall Labeling . . . . . . . . . . . . . . . . . 297
Terminology and Definitions . . . . 299
Uniform Tire Quality Grading . . . . 311
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . . . . . . 312
Wheel Replacement . . . . . . . . . . . . . . 313
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Towing Driving Characteristics . . . . . . . . . . . 246
Equipment . . . . . . . . . . . . . . . . . . . 250, 251
General Information . . . . . . . . . . . . . . 246
Recreational Vehicle . . . . . . . . . . . . . . 326
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 249–251
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Track Events and Competitive Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Traction Control System (TCS)/StabiliTrak Light . . . . . . . . . . . . . . . . 132 Traction (cont'd)
Limited-Slip Differential . . . . . . . . . . 214
Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . . . . . . 206
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . 249–251
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 200
Fluid, Automatic . . . . . . . . . . . . . . . . . . 266
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . 363
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . 122
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Turn and Lane-Change Signals . . . . 157
U
Uniform Tire Quality Grading . . . . . . 311
Universal Remote System . . . . . . . . . . 149 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Programming . . . . . . . . . . . . . . . . . . . . . . 149
Using This Manual . . . . . . . . . . . . . . . . . . . . 3
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . . . . . . 44
Canadian Owners . . . . . . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Identification Number (VIN) . . . . . 352