Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
2018 - crc - 2/14/17
160 INSTRUMENTS AND CONTROLS
and Charge Immediate when away
from home. Dashes will display on the
screen when GPS is unavailable.
Using Location Based Charging
To use location based charging, a
home location must first be stored. To
store a home location:1. From the Home Page, touch Settings.
2. Touch Vehicle.
3. Touch Energy Settings.
4. Touch Location Based Charging.
5. Touch Set Home Location.
6. A pop-up will confirm the setting and the compass will be lit. In
addition, the Set Home Location
will change to Update Home
Location.
To turn location based charging on
or off: 1. Follow Steps 1–4 under “Using
Location Based Charging” to get
to the Location Based Charging
screen.
2. Touch ON or OFF to turn the system on or off. Updating Home Location
To update the home location:
1. Follow Steps 1–4 under “Using
Location Based Charging” to get
to the Location Based Charging
screen.
2. Choose Update Home Location.
3. Choose:
Update : Use when the vehicle is
parked in a new location.
Cancel : Use to cancel this operation
and make no changes.
Remove : Use to remove the stored
home location from the vehicle. This
will turn the feature off because there
will be no home location stored.
Expiration : Use to store the charge
level preference at the home location
for up to 90 days. After 90 days, a
notification will display on the screen
and the charge level preference will
need to be reset for the next 90 days.Charging Interrupted or
Overridden Pop-Up
The Charging Interrupted or
Overridden pop-up will appear if any
of the following conditions occur:
. The charging options have been
updated through the mobile app.
. There was an unintended loss of
AC power during the plug-in
charge event. For example, there
was a power outage or the charge
cord was unplugged from the wall.
. The charge process was
interrupted by the utility company.
See Utility Interruption of Charging
(PLUG-IN Only) 0284.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
2018 - crc - 2/14/17
422 ONSTAR
PressQto connect to an Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of the
vehicle's key operating systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or respond
to an AMBER Alert.
. Get assistance in severe weather
or other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active,
OnStar service plan (excludes Basic
Plan). With Automatic Crash
Response, built-in sensors can
automatically alert a specially trained
OnStar Advisor who is immediately
connected in to the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
2018 - crc - 2/14/17
428 ONSTAR
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for five days, OnStar can
contact Roadside Assistance or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.
However, OnStar could have
difficulty identifying the exact
location. .
In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to
function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0295. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
