Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
2018 - crc - 2/15/17
VEHICLE CARE 349
Tire Pressure for
High-Speed Operation
{Warning
Driving at high speeds, 160 km/h
(100 mph) or higher, puts additional
strain on tires. Sustained
high-speed driving causes excessive
heat buildup and can cause sudden
tire failure. This could cause a
crash, and you or others could be
killed. Some high-speed rated tires
require inflation pressure
adjustment for high-speed
operation. When speed limits and
road conditions allow the vehicle to
be driven at high speeds, make sure
the tires are rated for high-speed
operation, are in excellent
condition, and are set to the correct
cold tire inflation pressure for the
vehicle load.
Gasoline only models with 235/
50R18 97V or 245/45R19 98V size
tires require inflation pressure
adjustment when driving the vehicle at speeds of 160 km/h (100 mph) or
higher. Set the cold inflation pressure
for all four tires to 270 kPa (39 psi).
Gasoline only models with 245/
40R20 95W size tires require inflation
pressure adjustment when driving the
vehicle at speeds of
160 km/h (100 mph) or higher. Set the
cold inflation pressure to
290 kPa (42 psi).
Gasoline only models with 245/
40ZR20 95Y size tires require inflation
pressure adjustment when driving the
vehicle at speeds of
160 km/h (100 mph) or higher. Set the
cold inflation pressure for the front
tires to 240 kPa (35 psi) and the rear
tires to 260 kPa (38 psi).
PLUG-IN models with 235/50R18 97V
and 265/45R18 101V size tires require
inflation pressure adjustment when
driving the vehicle at speeds of
160 km/h (100 mph) or higher. Set the
cold inflation pressure to 290
kPa (42 psi).
Return the tires to the recommended
cold tire inflation pressure when
high-speed driving has ended.
See
Vehicle Load Limits 0213 and Tire
Pressure 0347.Tire Pressure Monitor
System
The Tire Pressure Monitor System
(TPMS) uses radio and sensor
technology to check tire pressure
levels. The TPMS sensors monitor the
air pressure in your tires and transmit
tire pressure readings to a receiver
located in the vehicle.
Each tire, including the spare (if
provided), should be checked monthly
when cold and inflated to the
inflation pressure recommended by
the vehicle manufacturer on the
vehicle placard or tire inflation
pressure label. (If your vehicle has
tires of a different size than the size
indicated on the vehicle placard or tire
inflation pressure label, you should
determine the proper tire inflation
pressure for those tires.)
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
2018 - crc - 2/15/17
350 VEHICLE CARE
As an added safety feature, your
vehicle has been equipped with a tire
pressure monitoring system (TPMS)
that illuminates a low tire pressure
telltale when one or more of your tires
is significantly under-inflated.
Accordingly, when the low tire
pressure telltale illuminates, you
should stop and check your tires as
soon as possible, and inflate them to
the proper pressure. Driving on a
significantly under-inflated tire causes
the tire to overheat and can lead to
tire failure. Under-inflation also
reduces fuel efficiency and tire tread
life, and may affect the vehicle's
handling and stopping ability.
Please note that the TPMS is not a
substitute for proper tire maintenance,
and it is the driver's responsibility to
maintain correct tire pressure, even if
under-inflation has not reached the
level to trigger illumination of the
TPMS low tire pressure telltale.
Your vehicle has also been equipped
with a TPMS malfunction indicator to
indicate when the system is not
operating properly. The TPMS
malfunction indicator is combinedwith the low tire pressure telltale.
When the system detects a
malfunction, the telltale will flash for
approximately one minute and then
remain continuously illuminated. This
sequence will continue upon
subsequent vehicle start-ups as long
as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not be
able to detect or signal low tire
pressure as intended. TPMS
malfunctions may occur for a variety
of reasons, including the installation
of replacement or alternate tires or
wheels on the vehicle that prevent the
TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more
tires or wheels on your vehicle to
ensure that the replacement or
alternate tires and wheels allow the
TPMS to continue to function
properly.
See
Tire Pressure Monitor Operation
0 350.
See Radio Frequency Statement 0417.Tire Pressure Monitor
Operation
This vehicle may have a Tire Pressure
Monitor System (TPMS). The TPMS is
designed to warn the driver when a
low tire pressure condition exists.
TPMS sensors are mounted onto each
tire and wheel assembly, excluding the
spare tire and wheel assembly. The
TPMS sensors monitor the air
pressure in the tires and transmit the
tire pressure readings to a receiver
located in the vehicle.
When a low tire pressure condition is
detected, the TPMS illuminates the
low tire pressure warning light on the
instrument cluster. If the warning
light comes on, stop as soon as
possible and inflate the tires to the
recommended pressure shown on the
Tire and Loading Information label.
See Vehicle Load Limits 0213.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
2018 - crc - 2/15/17
352 VEHICLE CARE
light and the DIC message should
go off after successfully
completing the sensor matching
process. See "TPMS Sensor
Matching Process" later in this
section.
. One or more TPMS sensors are
missing or damaged. The
malfunction light and the DIC
message should go off when the
TPMS sensors are installed and
the sensor matching process is
performed successfully. See your
dealer for service.
. Replacement tires or wheels do
not match the original equipment
tires or wheels. Tires and wheels
other than those recommended
could prevent the TPMS from
functioning properly. See Buying
New Tires 0355.
. Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly it cannot detect or signal a
low tire pressure condition. See your dealer for service if the TPMS
malfunction light and DIC message
comes on and stays on.
TPMS Sensor Matching Process
Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a new
tire/wheel position after rotating the
vehicle’s tires or replacing one or more
of the TPMS sensors. The TPMS
sensor matching process should also
be performed after replacing a spare
tire with a road tire containing the
TPMS sensor. The malfunction light
and the DIC message should go off at
the next ignition cycle. The sensors
are matched to the tire/wheel
positions, using a TPMS relearn tool,
in the following order: driver side
front tire, passenger side front tire,
passenger side rear tire, and driver
side rear. See your dealer for service or
to purchase a relearn tool. A TPMS
relearn tool can also be purchased.
See Tire Pressure Monitor Sensor
Activation Tool at
www.gmtoolsandequipment.com or
call 1-800-GM TOOLS
(1-800-468-6657).
There are two minutes to match the
first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes longer,
the matching process stops and must
be restarted.
The TPMS sensor matching process is:
1. Set the parking brake.
2. Place the vehicle in Service Mode. See Ignition Positions
0 217.
3. Make sure the Tire Pressure info display option is turned on. The
info displays on the DIC can be
turned on and off through the
Options menu. See Driver
Information Center (DIC) 0162.
4. Use the five-way DIC control on the right side of the steering
wheel to scroll to the Tire
Pressure screen under the DIC
info page. See Driver Information
Center (DIC) 0162.
5. Press and hold SEL in the center of the five-way DIC control.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
2018 - crc - 2/15/17
386 VEHICLE CARE
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First, use
a soft bristle brush to remove dirt that
can scratch the surface. Then gently
clean by rubbing with a microfiber
cloth. Never use window cleaners or
solvents. Periodically hand wash the
microfiber cloth separately, using mild
soap. Do not use bleach or fabric
softener. Rinse thoroughly and air dry
before next use.
Caution
Do not attach a device with a
suction cup to the display. This may
cause damage and would not be
covered by the vehicle warranty.
Instrument Panel, Leather, Vinyl,
Other Plastic Surfaces, Low
Gloss Paint Surfaces, and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth dampened
with water to remove dust and loose
dirt. For a more thorough cleaning,
use a soft microfiber cloth dampened
with a mild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as well
as other interior surfaces, may
cause permanent damage. Wipe
excess moisture from these surfaces
after cleaning and allow them to
dry naturally. Never use heat,
steam, or spot removers. Do not use
cleaners that contain silicone or
wax-based products. Cleaners
containing these solvents can
permanently change the appearance
and feel of leather or soft trim, and
are not recommended.Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics and
painted surfaces. If an air freshener
comes in contact with any plastic
or painted surface in the vehicle,
blot immediately and clean with a
soft cloth dampened with a mild
soap solution. Damage caused by
air fresheners would not be covered
by the vehicle warranty.
Cargo Cover and
Convenience Net
Wash with warm water and mild
detergent. Do not use chlorine bleach.
Rinse with cold water, and then dry
completely.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
2018 - crc - 2/14/17
408 CUSTOMER INFORMATION
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . . . . 408
Customer Assistance Offices . . . . 410
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . 410
Online Owner Center . . . . . . . . . . . . . 411
Roadside Service . . . . . . . . . . . . . . . . . 411
Scheduling Service Appointments . . . . . . . . . . . . . . . . . . . 413
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . 413
Collision Damage Repair . . . . . . . . . 414
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . . . . 416
Radio Frequency Statement . . . . . 417
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . 418
Reporting Safety Defects to the Canadian Government . . . . . . . . . 418
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . 418
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 419
Event Data Recorders . . . . . . . . . . . . 419
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420
Infotainment System . . . . . . . . . . . . . 420
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.
STEP TWO : If after contacting a
member of dealership management, it
appears your concern cannot be
resolved by your dealership without
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
2018 - crc - 2/14/17
CUSTOMER INFORMATION 411
Online Owner Center
Online Owner Experience (U.S.)
my.cadillac.com
The Cadillac online owner experience
allows interaction with Cadillac and
keeps important vehicle-specific
information in one place.
Membership Benefits
E:Download owner’s manuals and
view vehicle-specific how-to videos.
G: View maintenance schedules,
alerts, and OnStar onboard vehicle
diagnostic information. Schedule
service appointments.
I: View printable dealer-recorded
service records and self-recorded
service records.
D: Select a dealer and view
locations, maps, phone numbers, and
hours.
r: Track your vehicle’s warranty
information.
J: View active recalls or search by
Vehicle Identification Number (VIN).
See Vehicle Identification Number (VIN)
0 403.
H:View GM Card, SiriusXM Satellite
radio (if equipped), and OnStar
account information.
F: Chat with online help
representatives.
See my.cadillac.com to register your
vehicle.
Cadillac Owner Centre (Canada)
cadillacowner.ca
Visit the Cadillac Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and warranty
information.
. Retrieve favorite articles, quizzes,
tips, and multimedia galleries
organized into the Featured
Articles and Auto Care Sections.
. Download owner’s manuals.
. Find Cadillac-recommended
maintenance services.
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
2018 - crc - 2/14/17
CUSTOMER INFORMATION 417
information about the vehicle. The
Owner’s Manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio,
Owner’s Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00–
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner’s Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Service and Owner publications are
available for many current and past
model year GM vehicles.
ORDER TOLL FREE: 1-800-551-4123
Monday –Friday 8:00 AM –6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see Helm,
Inc. at: www.helminc.com. Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that operate
on a radio frequency that complies
with Part 15/Part 18 of the Federal
Communications Commission (FCC)
rules and with Innovation, Science
and Economic Development (ISED)
Canada's RSP-100 / license-exempt
RSS's / ICES-001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
2018 - crc - 2/14/17
CUSTOMER INFORMATION 419
Vehicle Data Recording
and Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to monitor
the conditions for airbag deployment
and deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store data
to help the dealer technician service
the vehicle. Some modules may also
store data about how the vehicle is
operated, such as rate of fuel
consumption or average speed. These
modules may retain personal
preferences, such as radio presets, seat
positions, and temperature settings.
Event Data Recorders
This vehicle is equipped with an event
data recorder (EDR). The main
purpose of an EDR is to record, in
certain crash or near crash-likesituations, such as an air bag
deployment or hitting a road obstacle,
data that will assist in understanding
how a vehicle’s systems performed.
The EDR is designed to record data
related to vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The EDR
in this vehicle is designed to record
such data as:
.
How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/or
brake pedal; and,
. How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note
EDR data are recorded by your vehicle
only if a non-trivial crash situation
occurs; no data are recorded by the
EDR under normal driving conditions
and no personal data (e.g., name, gender, age, and crash location) are
recorded. However, other parties, such
as law enforcement, could combine
the EDR data with the type of
personally identifying data routinely
acquired during a crash investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the special
equipment, can read the information
if they have access to the vehicle or
the EDR.
GM will not access these data or share
it with others except: with the consent
of the vehicle owner or, if the vehicle
is leased, with the consent of the
lessee; in response to an official
request by police or similar
government office; as part of GM's
defense of litigation through the
discovery process; or, as required by
law. Data that GM collects or receives
may also be used for GM research
needs or may be made available to
others for research purposes, where a
need is shown and the data is not tied
to a specific vehicle or vehicle owner.