Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
2018 - crc - 2/14/17
390 SERVICE AND MAINTENANCE
Cadillac Premium Care
Maintenance
Your vehicle comes with the Cadillac
Premium Care Maintenance. It is a
maintenance program that covers
select maintenance services during
the first three years or 58 000 km
(36,000 mi) whichever comes first.
Cadillac Premium Care Maintenance
covers routine maintenance services,
when scheduled in accordance with
the owner’s manual, including:
.Oil changes based on the vehicle's
oil life monitor system.
. Tire rotation every 12 000 km
(7,500 mi).
. Passenger compartment air filter
replacement.
. Multi-point vehicle inspection
(MPVI) performed by a qualified
technician.
Cadillac requires that all Cadillac
Premium Care Maintenance services
be performed by a Cadillac authorized
service dealer.
Maintenance Schedule
Owner Checks and Services
At Each Fuel Stop
. Check the engine oil level. See
Engine Oil 0307.
Once a Month
. Check the tire inflation pressures.
See Tire Pressure 0347.
. Inspect the tires for wear. See Tire
Inspection 0353.
. Check the windshield washer fluid
level. See Washer Fluid 0322.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the engine
oil life system may not indicate the
need for vehicle service for up to a
year. The engine oil and filter must be
changed at least once a year and the
oil life system must be reset. Your
trained dealer technician can perform
this work. If the engine oil life system is reset accidentally, service the
vehicle within 5 000 km/3,000 mi since
the last service. Reset the oil life
system when the oil is changed. See
Engine Oil Life System
0309.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the following
services. See Tire Rotation0353.
. Check engine oil level and oil
life percentage. If needed, change
engine oil and filter, and reset oil
life system.
See Engine Oil 0307 and Engine Oil
Life System 0309.
. Check engine coolant level.
See Cooling System (Gasoline Only)
0 312 orCooling System (PLUG-IN
Only) 0316.
. Check windshield washer fluid
level. See Washer Fluid 0322.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
2018 - crc - 2/14/17
392 SERVICE AND MAINTENANCE
Maintenance Schedule
Additional Required Services -
Normal12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi
60 000 km/37,500 mi
72 000 km/45,000 mi
84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi
120 000 km/75,000 mi
132 000 km/82,500 mi
144 000 km/90,000 mi
156 000 km/97,500 mi
168 000 km/105,000 mi
180 000 km/112,500 mi
192 000 km/120,000 mi
204 000 km/127,500 mi
216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires, if recommended for the vehicle, and
perform Required Services. Check engine oil level
and oil life percentage. Change engine oil and filter,
if needed. (1)@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (2)@ @@@@@
Inspect evaporative control system. (3)@ @@
Replace engine air cleaner filter. (4)@@@
Replace spark plugs. Inspect spark plug wires. (2.0L
and 3.0L Twin Turbo Engines)@ @
Replace spark plugs. Inspect spark plug wires. (3.6L
Engine Only)@
Drain and fill engine cooling system and Power
Electronics cooling system. (5)@
Change transfer case fluid, if equipped with
AWD. (6)@
Change rear axle fluid.@
Visually inspect accessory drive belts. (7)@
Replace brake fluid. (8)
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
2018 - crc - 2/14/17
SERVICE AND MAINTENANCE 393
Footnotes—Maintenance Schedule
Additional Required Services -
Normal
(1) Vehicles with different size front
and rear tires do not have tire
rotation. See Tire Rotation0353.
(2) Or every two years, whichever
comes first. More frequent passenger
compartment air filter replacement
may be needed if driving in areas with
heavy traffic, poor air quality, high
dust levels, or environmental
allergens. Passenger compartment air
filter replacement may also be needed
if there is reduced airf low, window
fogging, or odors. Your GM dealer can
help determine when to replace the
filter.
(3) Visually check all fuel and vapor
lines and hoses for proper attachment,
connection, routing, and condition.
(4) Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed. (5)
Or every five years, whichever
comes first.
See Cooling System (Gasoline Only)
0 312 orCooling System (PLUG-IN
Only) 0316.
(6) Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water can
overcome the seals and contaminate
the transfer case fluid. Contaminated
fluid will decrease the life of the
transfer case and/or axles and should
be replaced.
(7) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage; replace,
if needed.
(8) Replace brake fluid every five
years for DOT 3 fluid or every three
years for DOT 4 fluid. See Brake Fluid
0 323.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
2018 - crc - 2/14/17
394 SERVICE AND MAINTENANCE
Maintenance Schedule
Additional Required Services -
Severe12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi
60 000 km/37,500 mi
72 000 km/45,000 mi
84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi
120 000 km/75,000 mi
132 000 km/82,500 mi
144 000 km/90,000 mi
156 000 km/97,500 mi
168 000 km/105,000 mi
180 000 km/112,500 mi
192 000 km/120,000 mi
204 000 km/127,500 mi
216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires, if recommended for the vehicle, and
perform Required Services. Check engine oil level
and oil life percentage. Change engine oil and filter,
if needed. (1)@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (2)@ @@@@@
Inspect evaporative control system. (3)@ @@
Replace engine air cleaner filter. (4)@@@
Replace spark plugs. Inspect spark plug wires. (2.0L
and 3.0L Twin Turbo Engines)@ @
Replace spark plugs. Inspect spark plug wires. (3.6L
Engine Only)@
Change automatic transmission fluid and filter.@@@
Change transfer case fluid, if equipped with
AWD. (5)@@@
Change rear axle fluid.@@@
Change front axle fluid, if equipped with AWD.@@@
Drain and fill engine cooling system and Power
Electronics cooling system. (6)@
Visually inspect accessory drive belts. (7)@
Replace brake fluid. (8)
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
2018 - crc - 2/14/17
SERVICE AND MAINTENANCE 395
Footnotes—Maintenance Schedule
Additional Required Services -
Severe
(1) Vehicles with different size front
and rear tires do not have tire
rotation. See Tire Rotation0353.
(2) Or every two years, whichever
comes first. More frequent passenger
compartment air filter replacement
may be needed if driving in areas with
heavy traffic, poor air quality, high
dust levels, or environmental
allergens. Passenger compartment air
filter replacement may also be needed
if there is reduced airf low, window
fogging, or odors. Your GM dealer can
help determine when to replace the
filter.
(3) Visually check all fuel and vapor
lines and hoses for proper attachment,
connection, routing, and condition.
(4) Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed.
(5) Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water can overcome the seals and contaminate
the transfer case fluid. Contaminated
fluid will decrease the life of the
transfer case and/or axles and should
be replaced.
(6)
Or every five years, whichever
comes first.
See Cooling System (Gasoline Only)
0 312 orCooling System (PLUG-IN
Only) 0316.
(7) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage; replace,
if needed.
(8) Replace brake fluid every five
years for DOT 3 fluid or every three
years for DOT 4 fluid. See Brake Fluid
0 323.Special Application
Services
.
Severe Commercial Use Vehicles
Only: Lubricate chassis
components every oil change.
. Have underbody flushing service
performed. See "Underbody
Maintenance" in Exterior Care
0 380.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
2018 - crc - 2/14/17
402 SERVICE AND MAINTENANCE
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of
services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Maintenance Stamp Services Performed
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
2018 - crc - 2/14/17
CUSTOMER INFORMATION 411
Online Owner Center
Online Owner Experience (U.S.)
my.cadillac.com
The Cadillac online owner experience
allows interaction with Cadillac and
keeps important vehicle-specific
information in one place.
Membership Benefits
E:Download owner’s manuals and
view vehicle-specific how-to videos.
G: View maintenance schedules,
alerts, and OnStar onboard vehicle
diagnostic information. Schedule
service appointments.
I: View printable dealer-recorded
service records and self-recorded
service records.
D: Select a dealer and view
locations, maps, phone numbers, and
hours.
r: Track your vehicle’s warranty
information.
J: View active recalls or search by
Vehicle Identification Number (VIN).
See Vehicle Identification Number (VIN)
0 403.
H:View GM Card, SiriusXM Satellite
radio (if equipped), and OnStar
account information.
F: Chat with online help
representatives.
See my.cadillac.com to register your
vehicle.
Cadillac Owner Centre (Canada)
cadillacowner.ca
Visit the Cadillac Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and warranty
information.
. Retrieve favorite articles, quizzes,
tips, and multimedia galleries
organized into the Featured
Articles and Auto Care Sections.
. Download owner’s manuals.
. Find Cadillac-recommended
maintenance services.
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
2018 - crc - 2/14/17
CUSTOMER INFORMATION 413
Services Not Included in
Roadside Service
.Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires, chains,
or other traction devices
Service is not provided if a vehicle is
in an area that is not accessible to the
service vehicle or is not a regularly
traveled or maintained public road,
which includes ice and winter roads.
Off-road use is not covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel delivery: Reimbursement is
up to 7 liters. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Service: Pre-authorization, original
detailed receipts, and a copy of the
repair orders are required. Once authorization has been received,
the Roadside Service advisor will
help you make arrangements and
explain how to receive payment.
. Alternative Service: If assistance
cannot be provided right away, the
Roadside Service advisor may give
you permission to get local
emergency road service. You will
receive payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered, however
any cost for parts and labor for
repairs not covered by the
warranty are the owner
responsibility.Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment and
advising the service consultant of
your transportation needs, your dealer
can help minimize your
inconvenience. If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service, unless,
of course, the problem is safety
related. If it is, please call your
dealership, let them know this, and
ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are urged
to do so as early in the work day as
possible to allow for same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada), extended
powertrain, and/or PLUG-IN-specific
warranties in both the U.S. and
Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.