Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-12032610) -
2019 - crc - 8/22/18
ONSTAR 355
OnStar or connected services cannot
work unless the vehicle is in a place
where OnStar has an agreement with
a wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving
location information about the vehicle
cannot work unless GPS signals are
available, unobstructed, and
compatible with the OnStar hardware.
OnStar or connected services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar or connected
services may not work. Other
problems beyond the control of
OnStar—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0349.Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages. Press
Qand ask for an Advisor. Advisors
are available in English, Spanish, and
French. Available languages may vary
by country.
Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-12032610) -
2019 - crc - 8/22/18
360 CONNECTED SERVICES
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . 360
Connections . . . . . . . . . . . . . . . . . . . . . . 361
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 363
Connected Services
Navigation
Navigation requires a specific OnStar
or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some vehicles,
press
=to open the OnStar app on
the infotainment display. For other
vehicles press
=as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to cancel
directions?”
3. Say “Yes.”System responds: “OK,
request completed, thank you,
goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System responds
with the last direction given,
then responds with “OnStar
ready,” then a tone.
Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-12032610) -
2019 - crc - 8/22/18
CONNECTED SERVICES 361
Get My Destination1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.” System
responds with the address and
distance to the destination, then
responds with “OnStar ready,”
then a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
. Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use
a combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier). This
is your network’s name that is
visible to other wireless devices.
Choose a unique name and avoid
family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then select
Wi-Fi Hotspot. On some vehicles,
touch Wi-Fi or Wi-Fi Settings on
the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent).
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR
to connect with an Advisor. On
some vehicles, the SSID and
password can be changed in the
Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-12032610) -
2019 - crc - 8/22/18
362 CONNECTED SERVICES
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service, which
requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=to
open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other vehicles
press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds: “Call.
Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds: “OK,
calling.”
Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-12032610) -
2019 - crc - 8/22/18
366 INDEX
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Compressor Kit, Tire Sealant . . . . . . . 293
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . 361
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 363
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 360
Connections Connected Services . . . . . . . . . . . . . . . 361
Control
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Control of a Vehicle . . . . . . . . . . . . . . . . 174
Convenience Net . . . . . . . . . . . . . . . . . . . . 111
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 44
Coolant Engine Temperature Gauge . . . . . . 128
Engine Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Cooling . . . . . . . . . . . . . . . . . . . . . . . . .163, 168
Cooling System . . . . . . . . . . . . . . . . . . . . . 250
Cornering Lamps . . . . . . . . . . . . . . . . . . . 159
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 159
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Cover Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243 Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 199
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Cruise Control, Adaptive . . . . . . . . . . . 202
Customer Assistance . . . . . . . . . . . . . . . 341 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Text Telephone (TTY) Users . . . . . 341
Customer Information
Publications OrderingInformation . . . . . . . . . . . . . . . . . . . . . . 348
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 339
D
Damage Repair, Collision . . . . . . . . . . . 346
Danger, Warning, and Caution . . . . . . . . 2
Data CollectionInfotainment System . . . . . . . . . . . . . 351
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Data Recorders, Event . . . . . . . . . . . . . . 350
Daytime Running Lamps (DRL) . . . 157
Defensive Driving . . . . . . . . . . . . . . . . . . . 174
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 37
Diagnostics Connected Services . . . . . . . . . . . . . . . 363
Distracted Driving . . . . . . . . . . . . . . . . . . 173
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 159
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 139 Door (cont'd)
Delayed Locking . . . . . . . . . . . . . . . . . . . . 37
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . 37
Rear Seat Pass-Through . . . . . . . . . . . . 68
Drive Belt Routing, Engine . . . . . . . . . 338
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . 193, 259
Driver Assistance Systems . . . . . . . . . 209
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 139
Driving Assistance Systems . . . . . . . . . . . . . . . 217
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 230
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
For Better Fuel Economy . . . . . . . . . . . 25
Hill and Mountain Roads . . . . . . . . 177
If the Vehicle is Stuck . . . . . . . . . . . . 179
Loss of Control . . . . . . . . . . . . . . . . . . . . 176
Off-Road Recovery . . . . . . . . . . . . . . . . 176
Vehicle Load Limits . . . . . . . . . . . . . . 179
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . 176
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . . . . . 163
Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-12032610) -
2019 - crc - 8/22/18
368 INDEX
Full-Size Spare Tire . . . . . . . . . . . . . . . . . 305
FusesEngine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Fuses and Circuit Breakers . . . . . . . 265
Instrument Panel Fuse Block . . . . 268
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
G
Garage Door Opener . . . . . . . . . . . . . . . . 151Programming . . . . . . . . . . . . . . . . . . . . . . 151
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . 261
Gauges Boost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Engine Coolant Temperature . . . . 128
Engine Oil Temperature . . . . . . . . . . 127
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Speedometer . . . . . . . . . . . . . . . . . . . . . . 125
Tachometer . . . . . . . . . . . . . . . . . . . . . . . 125
Trip Odometer . . . . . . . . . . . . . . . . . . . . 125
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . . . . . . 120
General Information Service and Maintenance . . . . . . . . 321
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 237 Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
H
Hazard Warning Flashers . . . . . . . . . . 158
Head Restraints . . . . . . . . . . . . . . . . . . . . . . 53
Head-up Display . . . . . . . . . . . . . . . . . . . . 142
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 157
Bulb Replacement . . . . . . . . . . . . . . . . 263
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . . . . 157
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 157
High-Beam On Light . . . . . . . . . . . . . . 138
High/Low Beam Changer . . . . . . . . . 156
Lamps On Reminder . . . . . . . . . . . . . . 138
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Steering Wheel . . . . . . . . . . . . . . . . . . . . 113
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . 45
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Heating . . . . . . . . . . . . . . . . . . . . . . . . .163, 168
High-Beam On Light . . . . . . . . . . . . . . . . 138 High-Speed Operation . . . . . . . . . . . . . . 281
Hill and Mountain Roads . . . . . . . . . . 177
Hill Start Assist (HSA) . . . . . . . . . . . . . 196
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
How to Wear Seat Belts Properly . . . 69
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . .163, 168
I
Ignition Positions . . . . . . . . . . . . . . . . . . . 184
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . 135
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Information Publication Ordering . . . . . . . . . . . . . 348
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . 162
Infotainment System . . . . . . . . . . . . . . . 351
Instrument Cluster . . . . . . . . . . . . . . . . . 121
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . . . . 108
Instrument Panel Overview . . . . . . . . . . . 6
Interior Rearview Mirrors . . . . . . . . . . . 46
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . 306
Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-12032610) -
2019 - crc - 8/22/18
INDEX 373
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
SunshadeRear Window . . . . . . . . . . . . . . . . . . . . . . . . 49
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward Collision Alert (FCA) . . . . 217
Infotainment . . . . . . . . . . . . . . . . . 162, 351
Systems Driver Assistance . . . . . . . . . . . . . . . . . 209
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . 125
Text Telephone (TTY) Users . . . . . . . 341
Theft-Deterrent Systems . . . . . . . . . . . . 43Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . 43
Thigh Support Adjustment . . . . . . . . . . 59
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272 All-Season . . . . . . . . . . . . . . . . . . . . . . . . . 273
Buying New Tires . . . . . . . . . . . . . . . . . 287
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Compact Spare . . . . . . . . . . . . . . . . . . . . 305
Designations . . . . . . . . . . . . . . . . . . . . . . 276
Different Size . . . . . . . . . . . . . . . . . . . . . . 288
Full-Size Spare . . . . . . . . . . . . . . . . . . . . 305
If a Tire Goes Flat . . . . . . . . . . . . . . . . 291
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . 285 Tires (cont'd)
Low Profile . . . . . . . . . . . . . . . . . . . . . . . . 273
Pressure . . . . . . . . . . . . . . . . . . . . . . 279, 281
Pressure Light . . . . . . . . . . . . . . . . . . . . . 137
Pressure Monitor Operation . . . . . . 282
Pressure Monitor System . . . . . . . . 281
Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Sealant and Compressor Kit . . . . . 293
Sealant and Compressor Kit,
Storing . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Sidewall Labeling . . . . . . . . . . . . . . . . . 274
Terminology and Definitions . . . . 277
Uniform Tire Quality Grading . . . . 289
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Wheel Replacement . . . . . . . . . . . . . . 290
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . 226
Towing Driving Characteristics . . . . . . . . . . . 230
Equipment . . . . . . . . . . . . . . . . . . . . . . . . 234
General Information . . . . . . . . . . . . . . 230
Recreational Vehicle . . . . . . . . . . . . . . 310
Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309 Traction
Control System
(TCS)/StabiliTrak Light . . . . . . . . . 136
Limited-Slip Rear Axle . . . . . . . . . . . 198
Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . . . . . 196
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 191
Fluid, Automatic . . . . . . . . . . . . . . . . . . 247
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . 125
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Turn and Lane-Change Signals . . . . 158
U
Uniform Tire Quality Grading . . . . . . 289
Universal Remote System . . . . . . . . . . 151 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Programming . . . . . . . . . . . . . . . . . . . . . . 151
Using This Manual . . . . . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . . . . . . 41
Canadian Owners . . . . . . . . . . . . . . . . . . . . 2