Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-12032610) -
2019 - crc - 8/22/18
354 ONSTAR
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Q
to set up an account.
. After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar
or connected services if the vehicle is
disposed of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar or
connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar services
are available everywhere or on all
vehicles. For more information, a full
description of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an Advisor.
Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-12032610) -
2019 - crc - 8/22/18
356 ONSTAR
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Assistance or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.
However, OnStar could have
difficulty identifying the exact
location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders. A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0235. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name tags,
saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for any
affected or erased data or settings.
Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-12032610) -
2019 - crc - 8/22/18
362 CONNECTED SERVICES
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service, which
requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=to
open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other vehicles
press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds: “Call.
Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds: “OK,
calling.”
Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-12032610) -
2019 - crc - 8/22/18
INDEX 371
PowerDoor Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Protection, Battery . . . . . . . . . . . . . . . . 161
Retained Accessory (RAP) . . . . . . . . 188
Seat Adjustment . . . . . . . . . . . . . . . . . . . . 56
Steering Fluid . . . . . . . . . . . . . . . . . . . . . 255
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Pregnancy, Using Seat Belts . . . . . . . . . 74
Privacy Vehicle Data Recording . . . . . . . . . . 350
Program Courtesy Transportation . . . . . . . . . 345
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . 227
Proposition 65 Warning,
California . . . . . . . . . . . . . . .237, 258, 306, Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . 348
R
Radio Frequency Statement . . . . . . . . 349
Reading Lamps . . . . . . . . . . . . . . . . . . . . . 160
Rear Axle
Limited-Slip . . . . . . . . . . . . . . . . . . . . . . . 198
Rear Climate Control System . . . . . . 168 Rear Seat Armrest . . . . . . . . . . . . . . . . . . . 67
Rear Seat Pass-Through Door . . . . . . . 68
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Rear Vision Camera (RVC) . . . . . . . . . 211
Rear Window Sunshade . . . . . . . . . . . . . 49
Rearview Mirrors Automatic Dimming . . . . . . . . . . . . . . . . 46
Reclining Seatbacks . . . . . . . . . . . . . . . . . 59
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . . . . . 332
Records Maintenance . . . . . . . . . . . . . . . . . . . . . . 335
Recreational Vehicle Towing . . . . . . . 310
Reimbursement Program, GM
Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Remote Vehicle Start . . . . . . . . . . . . . . . . 34
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Maintenance . . . . . . . . . . . . . . . . . . . . . . 333
Replacing Airbag System . . . . . . . . . . . . 88
Replacing LATCH System Parts
after a Crash . . . . . . . . . . . . . . . . . . . . . . . 101 Replacing Seat Belt System
Parts after a Crash . . . . . . . . . . . . . . . . . 75
Reporting Safety Defects Canadian Government . . . . . . . . . . . . 349
General Motors . . . . . . . . . . . . . . . . . . . 350
U.S. Government . . . . . . . . . . . . . . . . . . 349
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . . . . . . 94
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . . . . . . 188
Reverse Tilt Mirrors . . . . . . . . . . . . . . . . . 45
Ride Control Systems
Limited Slip Rear Axle . . . . . . . . . . . 198
Magnetic . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Roads Driving, Wet . . . . . . . . . . . . . . . . . . . . . . . 176
Roadside Service . . . . . . . . . . . . . . . . . . . . 343
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Rotation, Tires . . . . . . . . . . . . . . . . . . . . . . 285
Routing, Engine Drive Belt . . . . . . . . . 338
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
S
Safety Defects ReportingCanadian Government . . . . . . . . . . . . 349
General Motors . . . . . . . . . . . . . . . . . . . 350
Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-12032610) -
2019 - crc - 8/22/18
372 INDEX
Safety Defects Reporting (cont'd)U.S. Government . . . . . . . . . . . . . . . . . . 349
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Safety System Check . . . . . . . . . . . . . . . . 75
Scheduling Appointments . . . . . . . . . . 345
Sealant Kit, Tire . . . . . . . . . . . . . . . . . . . . . 293
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . 71
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . 128
Replacing after a Crash . . . . . . . . . . . . . 75
Use During Pregnancy . . . . . . . . . . . . . . 74
Seats Head Restraints . . . . . . . . . . . . . . . . . . . . . 53
Heated and Ventilated Front . . . . . . . 63
Heated, Rear . . . . . . . . . . . . . . . . . . . . . . . . 67
Lumbar Adjustment, Front . . . . . . . . . 57
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Power Adjustment, Front . . . . . . . . . . 56
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Reclining Seatbacks . . . . . . . . . . . . . . . . 59
Securing Child Restraints . . . . .102, 104
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354 Security (cont'd)
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Vehicle Alarm . . . . . . . . . . . . . . . . . . . . . . . 41
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Accessories andModifications . . . . . . . . . . . . . . . . . . . . 238
Doing Your Own Work . . . . . . . . . . . 238
Maintenance Records . . . . . . . . . . . . 335
Maintenance, General Information . . . . . . . . . . . . . . . . . . . . . . 321
Parts Identification Label . . . . . . . . 336
Scheduling Appointments . . . . . . . . 345
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Services Special Application . . . . . . . . . . . . . . . 328
Servicing the Airbag . . . . . . . . . . . . . . . . . 87
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . . . . . 259
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . 189
Side Blind Zone Alert (SBZA) . . . . . . 221
Signals, Turn and Lane-Change . . . . 158
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Special Application Services . . . . . . . 328 Specifications and Capacities . . . . . . 337
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . 125
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . 196
Start Vehicle, Remote . . . . . . . . . . . . . . . 34
Starter Switch Check . . . . . . . . . . . . . . . 259
Starting the Engine . . . . . . . . . . . . . . . . . 185
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Fluid, Power . . . . . . . . . . . . . . . . . . . . . . . 255
Heated Wheel . . . . . . . . . . . . . . . . . . . . . 113
Wheel Adjustment . . . . . . . . . . . . . . . . 113
Wheel Controls . . . . . . . . . . . . . . . . . . . 113
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Cargo Management System . . . . . . 111
Center Console . . . . . . . . . . . . . . . . . . . . 109
Convenience Net . . . . . . . . . . . . . . . . . . 111
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . 109
Instrument Panel . . . . . . . . . . . . . . . . . 108
Storage Compartments . . . . . . . . . . . . . 108
Storing the Tire Sealant and
Compressor Kit . . . . . . . . . . . . . . . . . . . . 300
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . 179
Summer Tires . . . . . . . . . . . . . . . . . . . . . . . 273
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-12032610) -
2019 - crc - 8/22/18
374 INDEX
Vehicle (cont'd)Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Identification Number (VIN) . . . . . 336
Load Limits . . . . . . . . . . . . . . . . . . . . . . . 179
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Personalization . . . . . . . . . . . . . . . . . . . 147
Remote Start . . . . . . . . . . . . . . . . . . . . . . . . 34
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Speed Messages . . . . . . . . . . . . . . . . . . . 146
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Vehicle Ahead Indicator . . . . . . . . . . . . 135
Vehicle Care Storing the Tire Sealant andCompressor Kit . . . . . . . . . . . . . . . . . . 300
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 279
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Ventilation, Air . . . . . . . . . . . . . . . . . . . . . 169
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
W
Warning
Brake System Light . . . . . . . . . . . . . . . 133
Caution and Danger . . . . . . . . . . . . . . . . . 2
Lane Departure (LDW) . . . . . . . . . . . 223
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Warnings
Hazard Flashers . . . . . . . . . . . . . . . . . . . 158
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . 256
Wheels Alignment and Tire Balance . . . . . 290
Different Size . . . . . . . . . . . . . . . . . . . . . . 288
Replacement . . . . . . . . . . . . . . . . . . . . . . 290
When It Is Time for New Tires . . . . 286
Where to Put the Restraint . . . . . . . . . 94
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Windshield Replacement . . . . . . . . . . . . . . . . . . . . . . 261
Wiper/Washer . . . . . . . . . . . . . . . . . . . . . 113
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . 273
Wiper Blade Replacement . . . . . . . . . . 260
Wireless Charging . . . . . . . . . . . . . . . . . . 117