
Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-10999169) -
2018 - crc - 3/28/17
328 Customer Information
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Buick has TTY equipment
available at its Customer Assistance
Center. Any TTY user can
communicate with Buick by dialing:
1-800-832-8425. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.buick.com
The Buick online owner experience
allows interaction with Buick and
keeps important vehicle-specific
information in one place.
Membership Benefits
E:Download owner ’s manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and OnStar onboard vehicle
diagnostic information. Schedule
service appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a dealer and view
locations, maps, phone numbers,
and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 322.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information.
F: Chat with online help
representatives.
See my.buick.com to register your
vehicle.
Buick Owner Centre (Canada)
buickowner.ca
Visit the Buick Owner Centre:
. Chat live with online help
representatives.
. Use the Vehicle Tools section.
. Access third party enthusiast
sites and social media networks.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
. Download the owner ’s manual
for your vehicle, quickly and
easily.
. Find the Buick-recommended
maintenance services for your
vehicle.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-10999169) -
2018 - crc - 3/28/17
Customer Information 335
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Service and Owner publications are
available for many current and past
model year GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday–Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / license-exempt RSS's /
ICES-001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-10999169) -
2018 - crc - 3/28/17
336 Customer Information
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go tohttp://
www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from http://
www.safercar.gov
.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company. Call Transport
Canada at 1-800-333-0510;
go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French) or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and
Recalls Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232–5136
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-10999169) -
2018 - crc - 3/28/17
OnStar 345
Advanced Vehicle Diagnostics,
Remote Services, Roadside
Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar
—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 335.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas. .
Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-10999169) -
2018 - crc - 3/28/17
OnStar 347
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutesconsent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with libcurl and unzip and for other third
party software please see http://
opensource.lge.com/index
www.onstar.com/us/en/
libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg,
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“AS IS,”
WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS. IN NO
EVENT SHALL THE AUTHORS OR

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-10999169) -
2018 - crc - 3/28/17
Index 353
DrivingAssistance Systems . . . . . . . . . . 207
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 221
Defensive . . . . . . . . . . . . . . . . . . . . . 161
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 161
For Better Fuel Economy . . . . . . . 26
Hill and Mountain Roads . . . . . . 164
If the Vehicle is Stuck . . . . . . . . . 166
Loss of Control . . . . . . . . . . . . . . . 163
Off-Road Recovery . . . . . . . . . . . 162
Vehicle Load Limits . . . . . . . . . . . 166
Wet Roads . . . . . . . . . . . . . . . . . . . 163
Winter . . . . . . . . . . . . . . . . . . . . . . . . 165
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 152
E
Electric Parking Brake . . . . . . . . . . 188
Electric Parking Brake Light . . . . 119
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 226
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 254
Fuses and Circuit Breakers . . . 253
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 257
Overload . . . . . . . . . . . . . . . . . . . . . 253 Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . 340
Energy Information . . . . . . . . . . . . . 126
Engine Air Cleaner/Filter . . . . . . . . . . . . . 238
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . .117
Compartment Overview . . . . . . . 231
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . .114
Coolant Temperature
Warning Light . . . . . . . . . . . . . . . 122
Cooling System . . . . . . . . . . . . . . . 239
Drive Belt Routing . . . . . . . . . . . . 324
Exhaust . . . . . . . . . . . . . . . . . . . . . . 180
Heater . . . . . . . . . . . . . . . . . . . . . . . . 175
Oil Life System . . . . . . . . . . . . . . . 237
Oil Pressure Light . . . . . . . . . . . . 123
Overheated Protection Operating Mode . . . . . . . . . . . . . 244
Overheating . . . . . . . . . . . . . . . . . . 243
Power Messages . . . . . . . . . . . . . 132
Running While Parked . . . . . . . . 180
Starting . . . . . . . . . . . . . . . . . . . . . . . 172
Entry Lighting . . . . . . . . . . . . . . . . . . . 149
Equipment, Towing . . . . . . . . . . . . . 225
Event Data Recorders . . . . . . . . . . 337
Exit Lighting . . . . . . . . . . . . . . . . . . . . 149 Extended Parking . . . . . . . . . . . . . . . 179
Extender, Seat Belt . . . . . . . . . . . . . . 67
Exterior Lamp Controls . . . . . . . . . 144
Exterior Lamps Off Reminder . . . 145
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 150
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 11
Filter, Engine Air Cleaner . . . . . . . . . . . 238
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 145
Flashers, Hazard Warning . . . . . . 146
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 279 Changing . . . . . . . . . . . . . . . . . . . . . 287
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 308
Fluid
Automatic Transmission . . . . . . 238
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 246
Washer . . . . . . . . . . . . . . . . . . . . . . . 245
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 147
Folding Mirrors . . . . . . . . . . . . . . . . . . 45
Forward Automatic Braking . . . . . 210
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 208
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 335

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-10999169) -
2018 - crc - 3/28/17
Index 357
Overheated EngineProtection Operating Mode . . . . 244
Overheating, Engine . . . . . . . . . . . . 243
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 176
Shifting Out of . . . . . . . . . . . . . . . . 177
Parking Extended . . . . . . . . . . . . . . . . . . . . . 179
Over Things That Burn . . . . . . . 179
Parking Assist . . . . . . . . . . . . . . . . . . 204
Parking or Backing
Assistance Systems . . . . . . . . . . 204
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 116
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Passenger Sensing System . . . . . 75
Perchlorate Materials Requirements, California . . . . . . 229
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 133
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 38
Flows . . . . . . . . . . . . . . . . . . . . . . . . . 125
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Outlets . . . . . . . . . . . . . . . . . . . . . . . 106
Protection, Battery . . . . . . . . . . . . 150 Power (cont'd)
Retained Accessory (RAP) . . . 176
Seat Adjustment . . . . . . . . . . . . . . . . 53
Windows . . . . . . . . . . . . . . . . . . . . . . . 46
Pregnancy, Using Seat Belts . . . . 66
Privacy Vehicle Data Recording . . . . . . . 336
Program Courtesy Transportation . . . . . . 331
Proposition 65 Warning,
California . . . . . . . . . 228, 247, 293, 294,
Back Cover
R
Radio Frequency Statement . . . . 335
Reading Lamps . . . . . . . . . . . . . . . . . 148
Rear Seat Armrest . . . . . . . . . . . . . . . 61
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 59
Rear Vision Camera (RVC) . . . . . 204
Rear Window Sunshade . . . . . . . . . 49
Rearview Mirrors Automatic Dimming . . . . . . . . . . . . . 46
Reclining Seatbacks . . . . . . . . . . . . . 54
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 319
Records
Maintenance . . . . . . . . . . . . . . . . . . 321 Recreational Vehicle Towing . . . . 298
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 329
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 28
Remote Vehicle Start . . . . . . . . . . . . 34
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 80
Maintenance . . . . . . . . . . . . . . . . . . 320
Replacing Airbag System . . . . . . . . 80
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 94
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 68
Reporting Safety Defects Canadian Government . . . . . . . . 336
General Motors . . . . . . . . . . . . . . . 336
U.S. Government . . . . . . . . . . . . . 335
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 86
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 176
Reverse Tilt Mirrors . . . . . . . . . . . . . . 45
Ride Control Systems Selective . . . . . . . . . . . . . . . . . . . . . 192
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 163