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OnStar 343
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
Navigation
OnStar navigation requires a
specific OnStar service plan. Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display. For other
vehicles press
=as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone. 2. Say
“Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
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OnStar 345
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyBuick Mobile App (If Available)
Download the myBuick mobile app
to compatible Apple and Android
smartphones. Buick users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped. .
Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Buick on social
media.
For myBuick mobile app information
and compatibility, see
www.my.buick.com.
An active OnStar service,
compatible device, factory-installed
remote start, and power locks are
required. Data rates apply. See
www.onstar.com for details and
system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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348 OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 337.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions. Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
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OnStar 349
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0233. Added electrical equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
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Index 353
IndexA
About Driving the Vehicle . . . . . . . . . 3
Accessories andModifications . . . . . . . . . . . . . . . . . . 236
Accessory Power . . . . . . . . . . . . . . . 188
Adaptive Cruise Control . . . . . . . . 201
Adaptive Forward
Lighting (AFL) . . . . . . . . . . . . . . . . . 157
Adaptive Forward Lighting (AFL) Light . . . . . . . . . . . . . . . . . . . . 133
Add-On Electrical Equipment . . . 233
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 347
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . 317
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 56
Thigh Support . . . . . . . . . . . . . . . . . . 56
Air Cleaner/Filter, Engine . . . . . . . 245
Air Conditioning . . . . . . . . . . . 163, 166
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 168
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 168
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 83
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 76
Passenger Sensing System . . . . 78 Airbag System (cont'd)
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 76
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 77
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 75
Where Are the Airbags? . . . . . . . . 73
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 83
Passenger Status Indicator . . . 124
Readiness Light . . . . . . . . . . . . . . 124
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 82
System Check . . . . . . . . . . . . . . . . . . 72
Alarm Vehicle Security . . . . . . . . . . . . . . . . 45
Alert Lane Change . . . . . . . . . . . . . . . . . 218
Side Blind Zone (SBZA) . . . . . . 218
All-Season Tires . . . . . . . . . . . . . . . . 268
All-Wheel Drive . . . . . . . . . . . . 194, 255
Antilock Brake System (ABS) . . . 194 Warning Light . . . . . . . . . . . . . . . . . 128
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 301
Interior . . . . . . . . . . . . . . . . . . . . . . . . 305
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354 Index
ArmrestRear Seat . . . . . . . . . . . . . . . . . . . . . . 64
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 331
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 214
Assistance Systems for
Parking and Backing . . . . . . . . . . 210
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . 48
Door Locks . . . . . . . . . . . . . . . . . . . . . 38
Forward Braking . . . . . . . . . . . . . . 217
Headlamp System . . . . . . . . . . . . 157
Transmission . . . . . . . . . . . . . . . . . 191
Transmission Fluid . . . . . . . . . . . 244
Automatic Transmission
Manual Mode . . . . . . . . . . . . . . . . . 193
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 256
B
BatteryExterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 161
Power Protection . . . . . . . . . . . . . 161
Battery - North America . . . . 254, 294
Blade Replacement, Wiper . . . . . 257 Brake
Parking, Electric . . . . . . . . . . . . . . 195
System Warning Light . . . . . . . . 127
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 252 Antilock . . . . . . . . . . . . . . . . . . . . . . . 194
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 196
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 173 Automatic Forward . . . . . . . . . . . 217
Break-In, New Vehicle . . . . . . . . . . 182
Bulb Replacement Halogen Bulbs . . . . . . . . . . . . . . . . 260
Headlamp Aiming . . . . . . . . . . . . . 260
Headlamps . . . . . . . . . . . . . . . . . . . 260
High Intensity Discharge(HID) Lighting . . . . . . . . . . . . . . . 260
License Plate Lamps . . . . . . . . . 261
Buying New Tires . . . . . . . . . . . . . . . 282
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 113
California Fuel Requirements . . . . . . . . . . . 224
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 236 California
Proposition
65 Warning . . . . . . . . . .235, 254, 294,
Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 324
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 190
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 40
Winter Driving . . . . . . . . . . . . . . . . 176
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . 105
Management System . . . . . . . . . 106
Tie-Downs . . . . . . . . . . . . . . . . . . . . 106
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 104
Chains, Tire . . . . . . . . . . . . . . . . . . . . 286
Charging System Light . . . . . . . . . 125
Check Engine Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 125
Child Restraints Infants and Young Children . . . . . 86
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 91
Older Children . . . . . . . . . . . . . . . . . . 84
Securing . . . . . . . . . . . . . . . . . . .98, 100
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Index 355
Child Restraints (cont'd)Systems . . . . . . . . . . . . . . . . . . . . . . . . 88
Circuit Breakers . . . . . . . . . . . . . . . . 262
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 301
Interior Care . . . . . . . . . . . . . . . . . . 305
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 163
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Cluster, Instrument . . . . . . . . . . . . . 117
Collision Damage Repair . . . . . . . 334
Compact Spare Tire . . . . . . . . . . . . 293
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 103
Compass . . . . . . . . . . . . . . . . . . . . . . . 113
Connections OnStar . . . . . . . . . . . . . . . . . . . . . . . 344
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 197
Control of a Vehicle . . . . . . . . . . . . . 173
Convenience Net . . . . . . . . . . . . . . . 107
Convex Mirrors . . . . . . . . . . . . . . . . . . 47
Coolant Engine Temperature Gauge . . 122
Engine TemperatureWarning Light . . . . . . . . . . . . . . . 131 Cooling . . . . . . . . . . . . . . . . . . . . 163, 166
Cooling System . . . . . . . . . . . . . . . . . 247
Courtesy Lamps . . . . . . . . . . . . . . . . 159
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 333
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 105
Cruise Control . . . . . . . . . . . . . . . . . . 199 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Cruise Control, Adaptive . . . . . . . . 201
Cupholders . . . . . . . . . . . . . . . . . . . . . 103
Customer Assistance . . . . . . . . . . . 330 Offices . . . . . . . . . . . . . . . . . . . . . . . . 329
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 330
Customer Information
Service PublicationsOrdering Information . . . . . . . . 336
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 327
D
Damage Repair, Collision . . . . . . . 334
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 340
OnStar . . . . . . . . . . . . . . . . . . . . . . . 340
Data Recorders, Event . . . . . . . . . 339 Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 156
Defensive Driving . . . . . . . . . . . . . . . 172
Delayed Locking . . . . . . . . . . . . . . . . . 38
Diagnostics OnStar . . . . . . . . . . . . . . . . . . . . . . . 346
Distracted Driving . . . . . . . . . . . . . . . 172
Dome Lamps . . . . . . . . . . . . . . . . . . . 159
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 134
Delayed Locking . . . . . . . . . . . . . . . . 38
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Power Locks . . . . . . . . . . . . . . . . . . . . 38
Drive Belt Routing, Engine . . . . . . 326
Drive Systems All-Wheel Drive . . . . . . . . . . 194, 255
Driver Assistance Systems . . . . . 209
Driver Behavior . . . . . . . . . . . . . . . . . 171
Driver Information Center (DIC) . . . . . . . . . . . . . 134, 137
Driving
Assistance Systems . . . . . . . . . . 214
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 226
Defensive . . . . . . . . . . . . . . . . . . . . . 172
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 173
Environment . . . . . . . . . . . . . . . . . . 171
For Better Fuel Economy . . . . . . . 25
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356 Index
Driving (cont'd)Hill and Mountain Roads . . . . . . 176
If the Vehicle is Stuck . . . . . . . . . 178
Loss of Control . . . . . . . . . . . . . . . 174
Off-Road Recovery . . . . . . . . . . . 174
Vehicle Load Limits . . . . . . . . . . . 178
Wet Roads . . . . . . . . . . . . . . . . . . . 175
Winter . . . . . . . . . . . . . . . . . . . . . . . . 176
Driving the Vehicle . . . . . . . . . . . . . . . . 3
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 163
E
Electric Parking Brake . . . . . . . . . . 195
Electric Parking Brake Light . . . . 128
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 233
Electrical System Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 262
Fuses and Circuit Breakers . . . 262
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 265
Overload . . . . . . . . . . . . . . . . . . . . . 261
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 266
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 342 Engine
Air Cleaner/Filter . . . . . . . . . . . . . 245
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 125
Compartment Overview . . . . . . . 238
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 122
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 131
Cooling System . . . . . . . . . . . . . . . 247
Drive Belt Routing . . . . . . . . . . . . 326
Exhaust . . . . . . . . . . . . . . . . . . . . . . 190
Heater . . . . . . . . . . . . . . . . . . . . . . . . 186
Oil Life System . . . . . . . . . . . . . . . 243
Oil Pressure Light . . . . . . . . . . . . 132
Overheating . . . . . . . . . . . . . . . . . . 250
Power Messages . . . . . . . . . . . . . 143
Running While Parked . . . . . . . . 190
Starting . . . . . . . . . . . . . . . . . . . . . . . 185
Entry Lighting . . . . . . . . . . . . . . . . . . . 160
Equipment, Towing . . . . . . . . . . . . . 232
Event Data Recorders . . . . . . . . . . 339
Exit Lighting . . . . . . . . . . . . . . . . . . . . 161
Extended Parking . . . . . . . . . . . . . . . 189
Extender, Seat Belt . . . . . . . . . . . . . . 70
Exterior Lamp Controls . . . . . . . . . 154
Exterior Lamps Off Reminder . . . 156 Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 161
F
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter,
Engine Air Cleaner . . . . . . . . . . . 245
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 156
Flashers, Hazard Warning . . . . . . 158
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 287 Changing . . . . . . . . . . . . . . . . . . . . . 288
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 309
Fluid Automatic Transmission . . . . . . 244
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 253
Washer . . . . . . . . . . . . . . . . . . . . . . . 252
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 159
Folding Mirrors . . . . . . . . . . . . . . . . . . 48
Forward Automatic Braking . . . . . 217
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 214
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 337
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Front Seats Heated and Ventilated . . . . . . . . . . 60