2018 BUICK ENCORE fuel
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OnStar 311
2. Say“Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.” 2. Say
“My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a
way to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and
data rates may apply. Advanced Diagnostics requires an
active OnStar paid service plan,
e-mail address on file, and
enrollment in Advanced Diagnostics.
Includes:
.
Diagnostic Alerts: Set
preferences to receive real-time
e-mails, texts, or monthly reports
of the vehicle’s health. Or
press
Qto have an Advisor
initiate a remote diagnostic
report.
. Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with
key vehicle components, such
as the battery, fuel system,
or starter system. Alerts for
potential issues appear on the
infotainment display. Proactive
Alerts are designed to help
predict specific types of issues
based on information collected
from the vehicle. Other factors
may affect vehicle performance.
Not all issues will deliver alerts.
In some cases, a dealer service
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312 OnStar
check may be required to
confirm the accuracy of the
alerts.
. Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time
for maintenance. Your dealer will
then contact you to set up an
appointment.
To begin, press
Qto speak to an
Advisor, or see www.onstar.com.
OnStar Additional
Information
OnStar Smart Driver
OnStar Smart Driver provides
information about driving behavior to
help maximize overall vehicle
performance, reduce wear and tear,
and enhance fuel efficiency. An
Insurance Discounts Eligibility
feature is also offered within OnStar
Smart Driver. See www.onstar.com
for details regarding vehicle
eligibility and system limitations.
OnStar, General Motors, and their
affiliates are not insurance
providers. Obtain insurance only
from licensed insurance providers.
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
. Prior to vehicle purchase.
Press
Qto set up an account.
. With the OnStar Basic Plan,
every 60 days. .
After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
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Index 319
AutomaticDoor Locks . . . . . . . . . . . . . . . . . . . . . 36
Headlamp System . . . . . . . . . . . . 139
Transmission . . . . . . . . . . . . . . . . . 175
Transmission Fluid . . . . . . . . . . . 210
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 177
Shift Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 220
B
BatteryExterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 143
Power Protection . . . . . . . . . . . . . 143
Battery - North America . . . . 219, 261
Blade Replacement, Wiper . . . . . 221
Brake System Warning Light . . . . . . . . .118
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Antilock . . . . . . . . . . . . . . . . . . . . . . . 178
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 180
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Parking . . . . . . . . . . . . . . . . . . . . . . . 179
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 157
Break-In, New Vehicle . . . . . . . . . . 166
Bulb Replacement Halogen Bulbs . . . . . . . . . . . . . . . . 224 Bulb Replacement (cont'd)
Headlamp Aiming . . . . . . . . . . . . . 224
Headlamps . . . . . . . . . . . . . . . . . . . 224
Headlamps, Front Turn
Signal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 224
License Plate Lamps . . . . . . . . . 227
Taillamps, Turn Signal, Sidemarker, Stoplamps,
and Backup Lamps . . . . . . . . . . 225
Buying New Tires . . . . . . . . . . . . . . . 250
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 106
California Fuel Requirements . . . . . . . . . . . 194
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 200
California
Proposition
65 Warning . . . . . . . . . .199, 219, 261, Back Cover
Camera Rear Vision (RVC) . . . . . . . . . . . . 184
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 290 Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 174
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 38
Winter Driving . . . . . . . . . . . . . . . . 160
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Management System . . . . . . . . . . . 99
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . . 98
Chains, Tire . . . . . . . . . . . . . . . . . . . . 254
Charging System Light . . . . . . . . . 116
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . .116
Child Restraints Infants and Young Children . . . . . 79
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 84
Older Children . . . . . . . . . . . . . . . . . . 78
Securing . . . . . . . . . . . . . . . . . . . . 92, 94
Systems . . . . . . . . . . . . . . . . . . . . . . . . 82
Circuit Breakers . . . . . . . . . . . . . . . . 228
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 267
Interior Care . . . . . . . . . . . . . . . . . . 271
Climate Control Systems . . . . . . . 145 Air Conditioning . . . . . . . . . . . . . . 145
Dual Automatic . . . . . . . . . . . . . . . 148
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320 Index
Climate Control Systems (cont'd)Heating . . . . . . . . . . . . . . . . . . . . . . . 145
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Cluster, Instrument . . . . . . . . . . . . . 109
Collision Damage Repair . . . . . . . 299
Compact Spare Tire . . . . . . . . . . . . 260
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 97
Compass . . . . . . . . . . . . . . . . . . . . . . . 106
Connections
OnStar . . . . . . . . . . . . . . . . . . . . . . . 309
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 180
Control of a Vehicle . . . . . . . . . . . . . 157
Convenience Net . . . . . . . . . . . . . . . 100
Convex Mirrors . . . . . . . . . . . . . . . . . . 41
Coolant Engine Temperature Gauge . . .113
Cooling . . . . . . . . . . . . . . . . . . . . 145, 148
Cooling System . . . . . . . . . . . . . . . . . 211
Courtesy Lamps . . . . . . . . . . . . . . . . 141
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 298
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Cruise Control . . . . . . . . . . . . . . . . . . 182 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Cupholders . . . . . . . . . . . . . . . . . . . . . . 98
Customer Assistance . . . . . . . . . . . 295
Offices . . . . . . . . . . . . . . . . . . . . . . . . 294
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 295
Customer Information Service Publications
Ordering Information . . . . . . . . 301
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 292
D
Damage Repair, Collision . . . . . . . 299
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 305
OnStar . . . . . . . . . . . . . . . . . . . . . . . 305
Data Recorders, Event . . . . . . . . . 304
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 139
Defensive Driving . . . . . . . . . . . . . . . 156
Delayed Locking . . . . . . . . . . . . . . . . . 36
Diagnostics
OnStar . . . . . . . . . . . . . . . . . . . . . . . .311
Distracted Driving . . . . . . . . . . . . . . . 155
Dome Lamps . . . . . . . . . . . . . . . . . . . 141 Door
Delayed Locking . . . . . . . . . . . . . . . . 36
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Power Locks . . . . . . . . . . . . . . . . . . . . 36
Drive Belt Routing, Engine . . . . . . 291
Drive Systems All-Wheel Drive . . . . . . . . . . 178, 219
Driver Behavior . . . . . . . . . . . . . . . . . 155
Driver Information Center (DIC) . . . . . . . . . . . . . 123, 125
Driving
Defensive . . . . . . . . . . . . . . . . . . . . . 156
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 156
Environment . . . . . . . . . . . . . . . . . . 155
For Better Fuel Economy . . . . . . . 24
Hill and Mountain Roads . . . . . . 160
If the Vehicle is Stuck . . . . . . . . . 162
Loss of Control . . . . . . . . . . . . . . . 158
Off-Road Recovery . . . . . . . . . . . 158
Vehicle Load Limits . . . . . . . . . . . 162
Wet Roads . . . . . . . . . . . . . . . . . . . 159
Winter . . . . . . . . . . . . . . . . . . . . . . . . 160
Driving the Vehicle . . . . . . . . . . . . . . . . 2
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 148
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E
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 197
Electrical System Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 228
Fuses and Circuit Breakers . . . 228
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 232
Overload . . . . . . . . . . . . . . . . . . . . . 227
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 234
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 307
Engine Air Cleaner/Filter . . . . . . . . . . . . . 210
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . .116
Compartment Overview . . . . . . . 203
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . .113
Cooling System . . . . . . . . . . . . . . . .211
Drive Belt Routing . . . . . . . . . . . . 291
Exhaust . . . . . . . . . . . . . . . . . . . . . . 174
Heater . . . . . . . . . . . . . . . . . . . . . . . . 170
Oil Life System . . . . . . . . . . . . . . . 209
Oil Pressure Light . . . . . . . . . . . . 121
Overheating . . . . . . . . . . . . . . . . . . 215 Engine (cont'd)
Power Messages . . . . . . . . . . . . . 128
Running While Parked . . . . . . . . 175
Starting . . . . . . . . . . . . . . . . . . . . . . . 168
Entry Lighting . . . . . . . . . . . . . . . . . . . 142
Event Data Recorders . . . . . . . . . . 304
Exit Lighting . . . . . . . . . . . . . . . . . . . . 142
Extended Parking . . . . . . . . . . . . . . . 173
Extender, Seat Belt . . . . . . . . . . . . . . 64
Exterior Lamp Controls . . . . . . . . . 138
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 143
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 11
Filter, Engine Air Cleaner . . . . . . . . . . . 210
First Aid Kit . . . . . . . . . . . . . . . . . . . . . 100
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 139
Flashers, Hazard Warning . . . . . . 140
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 254
Changing . . . . . . . . . . . . . . . . . . . . . 256
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 274
Fluid
Automatic Transmission . . . . . . 210
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 218
Washer . . . . . . . . . . . . . . . . . . . . . . . 216 Fog Lamps
Front . . . . . . . . . . . . . . . . . . . . . . . . . 141
Folding Mirrors . . . . . . . . . . . . . . . . . . 41
Folding Seatback . . . . . . . . . . . . . . . . 54
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 188
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 302
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Front Seat Armrest . . . . . . . . . . . . . . 53
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 49
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 53
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 Additives . . . . . . . . . . . . . . . . . . . . . 194
Economy Driving . . . . . . . . . . . . . . . 24
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 196
Filling the Tank . . . . . . . . . . . . . . . 194
Foreign Countries . . . . . . . . . . . . 194
Gauge . . . . . . . . . . . . . . . . . . . . . . . . .112
Low Fuel Warning Light . . . . . . . 122
Requirements, California . . . . . 194
Fuses
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 228
Fuses and Circuit Breakers . . . 228
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322 Index
Fuses (cont'd)Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 232
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 234
G
Garage Door Opener . . . . . . . . . . . 134Programming . . . . . . . . . . . . . . . . . 134
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 222
Gauges
Engine CoolantTemperature . . . . . . . . . . . . . . . . .113
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Odometer . . . . . . . . . . . . . . . . . . . . . .112
Speedometer . . . . . . . . . . . . . . . . . . 111
Tachometer . . . . . . . . . . . . . . . . . . . .112
Trip Odometer . . . . . . . . . . . . . . . . .112
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 108
General Information Service and Maintenance . . . . . 276
Towing . . . . . . . . . . . . . . . . . . . . . . . . 197
Vehicle Care . . . . . . . . . . . . . . . . . . 199
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 97
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 296
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 224
Hazard Warning Flashers . . . . . . . 140
Head Restraints . . . . . . . . . . . . . . . . . 48
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 224
Automatic . . . . . . . . . . . . . . . . . . . . . 139
Bulb Replacement . . . . . . . . . . . . 224
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 139
Flash-to-Pass . . . . . . . . . . . . . . . . . 139
High-Beam On Light . . . . . . . . . . 122
High/Low Beam Changer . . . . . 138
Lamps On Reminder . . . . . . . . . 123
Heated Steering Wheel . . . . . . . . . . . . . . . 103
Heated Front Seats . . . . . . . . . . . . . . 53
Heated Mirrors . . . . . . . . . . . . . . . . . . . 41
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 170
Heating . . . . . . . . . . . . . . . . . . . . 145, 148
High-Beam On Light . . . . . . . . . . . . 122
Hill and Mountain Roads . . . . . . . . 160
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 60
HVAC . . . . . . . . . . . . . . . . . . . . . . 145, 148
I
Ignition Positions . . . . . . . . . . . . . . . 166
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 40
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . 120
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 79
Infotainment . . . . . . . . . . . . . . . . . . . . 144
Infotainment System . . . . . . . . . . . . 305
Instrument Cluster . . . . . . . . . . . . . . 109
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . 97
Interior Rearview Mirrors . . . . . . . . . 42
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . . . 261
K
Keyless EntryRemote (RKE) System . . . . . . . . . 27
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
L
Labeling, Tire Sidewall . . . . . . . . . . 237
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 141
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Index 323
Lamps (cont'd)Daytime Running (DRL) . . . . . . 139
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 141
Exterior Controls . . . . . . . . . . . . . . 138
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 143
Front Fog . . . . . . . . . . . . . . . . . . . . . 141
Headlamps, Front Turn Signal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 224
License Plate . . . . . . . . . . . . . . . . . 227
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . .116
On Reminder . . . . . . . . . . . . . . . . . 123
Reading . . . . . . . . . . . . . . . . . . . . . . 142
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 192
Lane Departure Warning
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Lap-Shoulder Belt . . . . . . . . . . . . . . . 61
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 91
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 84
LED Lighting . . . . . . . . . . . . . . . . . . . . 224
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . 142
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Illumination Control . . . . . . . . . . . 141
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Lights Airbag Readiness . . . . . . . . . . . . . .115
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . .119
Brake System Warning . . . . . . . .118
Charging System . . . . . . . . . . . . . .116
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . .116
Cruise Control . . . . . . . . . . . . . . . . 123
Engine Oil Pressure . . . . . . . . . . 121
Flash-to-Pass . . . . . . . . . . . . . . . . . 139
Front Fog Lamp . . . . . . . . . . . . . . 122
High-Beam On . . . . . . . . . . . . . . . . 122
High/Low Beam Changer . . . . . 138
Immobilizer . . . . . . . . . . . . . . . . . . . 122
Lane Departure Warning . . . . . . .119
Low Fuel Warning . . . . . . . . . . . . 122
Seat Belt Reminders . . . . . . . . . . .114
StabiliTrak OFF . . . . . . . . . . . . . . . 120
Tire Pressure . . . . . . . . . . . . . . . . . 121
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . 120
Traction Off . . . . . . . . . . . . . . . . . . . 120 Locks
Automatic Door . . . . . . . . . . . . . . . . . 36
Delayed Locking . . . . . . . . . . . . . . . . 36
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Lockout Protection . . . . . . . . . . . . . . 36
Power Door . . . . . . . . . . . . . . . . . . . . . 36
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Loss of Control . . . . . . . . . . . . . . . . . 158
Low Fuel Warning Light . . . . . . . . . 122
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 84
Lumbar Adjustment . . . . . . . . . . . . . . 50 Front Seats . . . . . . . . . . . . . . . . . . . . . 50
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 288
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 283
Maintenance Schedule . . . . . . . . . 278
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 286
Malfunction Indicator Lamp . . . . . 116
Manual Mode . . . . . . . . . . . . . . . . . . . 177
Memory Features . . . . . . . . . . . . . . . . 11
Memory Seats . . . . . . . . . . . . . . . . . . . 51