Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
304 Customer Information
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling. These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
OnStar 313
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance,
Advanced Vehicle Diagnostics,
Remote Services, Roadside
Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar
—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 302.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
318 Index
IndexA
About Driving the Vehicle . . . . . . . . . 2
Accessories andModifications . . . . . . . . . . . . . . . . . . 200
Accessory Power . . . . . . . . . . . . . . . 171
Add-On Electrical Equipment . . . 197
Additional Information
OnStar . . . . . . . . . . . . . . . . . . . . . . . 312
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 283
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 50
Air Cleaner/Filter, Engine . . . . . . . 210
Air Conditioning . . . . . . . . . . . 145, 148
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 152
Air Intake . . . . . . . . . . . . . . . . . . . . . . . 152
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 152
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 77
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 70
Passenger Sensing System . . . . 72
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 70
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 70 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 69
Where Are the Airbags? . . . . . . . . 67
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 76
Passenger Status Indicator . . . .115
Readiness Light . . . . . . . . . . . . . . .115
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 76
System Check . . . . . . . . . . . . . . . . . . 66
Alarm Vehicle Security . . . . . . . . . . . . . . . . 39
Alert Side Blind Zone (SBZA) . . . . . . 190
All-Season Tires . . . . . . . . . . . . . . . . 236
All-Wheel Drive . . . . . . . . . . . . 178, 219
Antilock Brake System (ABS) . . . 178 Warning Light . . . . . . . . . . . . . . . . . .119
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 267
Interior . . . . . . . . . . . . . . . . . . . . . . . . 271
Armrest Front Seat . . . . . . . . . . . . . . . . . . . . . . 53
Rear Seat . . . . . . . . . . . . . . . . . . . . . . 59
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 296
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
Index 319
AutomaticDoor Locks . . . . . . . . . . . . . . . . . . . . . 36
Headlamp System . . . . . . . . . . . . 139
Transmission . . . . . . . . . . . . . . . . . 175
Transmission Fluid . . . . . . . . . . . 210
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 177
Shift Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 220
B
BatteryExterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 143
Power Protection . . . . . . . . . . . . . 143
Battery - North America . . . . 219, 261
Blade Replacement, Wiper . . . . . 221
Brake System Warning Light . . . . . . . . .118
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Antilock . . . . . . . . . . . . . . . . . . . . . . . 178
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 180
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Parking . . . . . . . . . . . . . . . . . . . . . . . 179
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 157
Break-In, New Vehicle . . . . . . . . . . 166
Bulb Replacement Halogen Bulbs . . . . . . . . . . . . . . . . 224 Bulb Replacement (cont'd)
Headlamp Aiming . . . . . . . . . . . . . 224
Headlamps . . . . . . . . . . . . . . . . . . . 224
Headlamps, Front Turn
Signal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 224
License Plate Lamps . . . . . . . . . 227
Taillamps, Turn Signal, Sidemarker, Stoplamps,
and Backup Lamps . . . . . . . . . . 225
Buying New Tires . . . . . . . . . . . . . . . 250
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 106
California Fuel Requirements . . . . . . . . . . . 194
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 200
California
Proposition
65 Warning . . . . . . . . . .199, 219, 261, Back Cover
Camera Rear Vision (RVC) . . . . . . . . . . . . 184
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 290 Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 174
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 38
Winter Driving . . . . . . . . . . . . . . . . 160
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Management System . . . . . . . . . . . 99
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . . 98
Chains, Tire . . . . . . . . . . . . . . . . . . . . 254
Charging System Light . . . . . . . . . 116
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . .116
Child Restraints Infants and Young Children . . . . . 79
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 84
Older Children . . . . . . . . . . . . . . . . . . 78
Securing . . . . . . . . . . . . . . . . . . . . 92, 94
Systems . . . . . . . . . . . . . . . . . . . . . . . . 82
Circuit Breakers . . . . . . . . . . . . . . . . 228
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 267
Interior Care . . . . . . . . . . . . . . . . . . 271
Climate Control Systems . . . . . . . 145 Air Conditioning . . . . . . . . . . . . . . 145
Dual Automatic . . . . . . . . . . . . . . . 148