2018 BUICK ENCORE service

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
Climate Controls 153
2. Push in both sides of the glovebox and pull to remove.3. Open the filter cover byreleasing tabs on both sides
and pulling up the cover.
4. Replace the air filter.
5. Close the air filter cover and reinstall the glove box.
See your dealer if additional
assistance is needed.
Service
All vehicles have a label underhood
that identifies the refrigerant used in
the vehicle. Always use the
refrigerant and A/C compressor oil
listed on the vehicle label. The
refrigerant system should only be
serviced by trained and certified
technicians. The air conditioning
evaporator should never be repaired
or replaced by one from a salvage
vehicle. It should only be replaced
by a new evaporator to ensure
proper and safe operation.
During service, all refrigerants
should be reclaimed with proper
equipment. Venting refrigerants
directly to the atmosphere is harmful
to the environment and may also
create unsafe conditions based on
inhalation, combustion, frostbite,
or other health-based concerns.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
160 Driving and Operating
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips include:
.Keep the vehicle serviced and in
good shape.
. Check all fluid levels and brakes,
tires, cooling system, and
transmission.
. Shift to a lower gear when going
down steep or long hills.
{Warning
Using the brakes to slow the
vehicle on a long downhill slope
can cause brake overheating, can
reduce brake performance, and
could result in a loss of braking.
Shift the transmission to a lower
gear to let the engine assist the
brakes on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. This can cause
overheating of the brakes and
loss of steering assist. Always
have the engine running and the
vehicle in gear.
. Drive at speeds that keep the
vehicle in its own lane. Do not
swing wide or cross the
center line.
. Be alert on top of hills;
something could be in your lane
(e.g., stalled car, accident).
. Pay attention to special road
signs (e.g., falling rocks area,
winding roads, long grades,
passing or no-passing zones)
and take appropriate action.
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and
the road creates less traction or
grip, so drive carefully. Wet ice can
occur at about 0 °C (32 °F) when
freezing rain begins to fall. Avoid
driving on wet ice or in freezing rain
until roads can be treated.
For Slippery Road Driving:
.Accelerate gently. Accelerating
too quickly causes the wheels to
spin and makes the surface
under the tires slick.
. Turn on Traction Control. See
Traction Control/Electronic
Stability Control 0180.
. The Antilock Brake System
(ABS) improves vehicle stability
during hard stops, but the
brakes should be applied sooner
than when on dry pavement.
See Antilock Brake System
(ABS) 0178.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
Driving and Operating 167
If the vehicle is not in P (Park), the
ignition will return to ACC/
ACCESSORY and the Driver
Information Center (DIC) will display
the message SHIFT TO PARK.
When the vehicle is shifted into
P (Park), the ignition system turn off.
Do not turn the ignition off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:1. Brake using a firm steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to
a safe location. 3. Come to a complete stop, shift
to P (Park), and turn the
ignition off. On vehicles with an
automatic transmission, the
shift lever must be in P (Park)
to turn the ignition switch off.
4. Set the parking brake. See Parking Brake 0179.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
press and hold ENGINE START/
STOP for longer than two seconds,
or press twice in five seconds.
ACC/ACCESSORY (Amber
Indicator Light) : This mode allows
you to use some electrical
accessories when the engine is off.
With the ignition off, pressing ENGINE START/STOP one time
without the brake pedal applied will
place the ignition system in ACC/
ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to OFF after
five minutes to prevent battery
rundown.
ON/RUN/START (Green Indicator
Light) :
This mode is for driving and
starting. With the ignition off, and
the brake pedal applied, pressing
ENGINE START/STOP once will
place the ignition system in ON/
RUN/START.
Once engine cranking begins,
release ENGINE START/STOP.
Engine cranking will continue until
the engine starts. See Starting the
Engine 0168.
The engine will then remain in
ON/RUN.
Service Mode
This power mode is available for
service and diagnostics, and to
verify the proper operation of the

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
168 Driving and Operating
malfunction indicator lamp as may
be required for emission inspection
purposes.
With the vehicle off, and the brake
pedal not applied, pressing and
holding ENGINE START/STOP for
more than five seconds will place
the vehicle in Service Mode.
The instruments and audio system
will operate as they do in ON/RUN,
but the vehicle will not be able to be
driven. The engine will not start in
Service Mode.
Press ENGINE START/STOP again
to turn the vehicle off.
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). To restart the vehicle
when it is already moving, use
N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
SeeAdd-On Electrical Equipment
0 197.
Starting Procedure 1. With the Keyless Access System, the RKE transmitter
must be in the vehicle. Press
ENGINE START/STOP with the
brake pedal applied. When the
engine begins cranking, let go
of the button. The idle speed will go down as
the engine gets warm. Do not
race the engine immediately
after starting it.
If the RKE transmitter is not in
the vehicle, if there is
interference, or if the RKE
transmitter battery is low, the
Driver Information Center (DIC)
will display a message.
See
Driver Information Center
(DIC) (Uplevel) 0125 orDriver
Information Center (DIC) (Base
Level) 0123 andRemote
Keyless Entry (RKE) System
Operation 027.
Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
176 Driving and Operating
the way into P (Park) as you
maintain brake application. Then
press the shift lever button and
move the shift lever into another
gear. SeeShifting out of Park 0172.
R : Use this gear to back up.
Caution
Shifting to R (Reverse) while the
vehicle is moving forward could
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Shift to
R (Reverse) only after the vehicle
is stopped.
To rock the vehicle back and forth to
get out of snow, ice, or sand without
damaging the transmission, see If
the Vehicle Is Stuck 0162.
N : In this position, the engine does
not connect with the wheels. To
restart the engine when the vehicle
is already moving, use
N (Neutral) only.
{Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.
Caution
Shifting out of P (Park) or
N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle.
Caution
A transmission hot message may
display if the automatic
transmission fluid is too hot.
Driving under this condition can
damage the vehicle. Stop and idle
the engine to cool the automatic
transmission fluid. This message
clears when the transmission fluid
has cooled sufficiently.
D : This position is for normal
driving. If more power is needed for
passing, press the accelerator
pedal down.
M : This position allows shifting
similar to a manual transmission.
See Manual Mode 0177.
Caution
If the vehicle does not shift gears,
the transmission could be
damaged. Have the vehicle
serviced right away.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
Driving and Operating 187
Warning (Continued)
area around the vehicle and
check all mirrors before moving
forward or backing.
How the System Works
When the vehicle is shifted into
R (Reverse) the front and rear
sensors are automatically turned on.
After the vehicle is shifted out of
R (Reverse), the rear sensors are
turned off and the front sensors stay
on until the vehicle is above a
speed of 11 km/h (7 mph). For the
front park assist system to be active
again without shifting into
R (Reverse), the park assist button
on the center stack, forward of the
shift lever, must be pressed. See
“Turning the System On and Off”
later in this section.
FRPA operates only at speeds less
than 8 km/h (5 mph).
When the vehicle is in N (Neutral),
the system may be active. If the
vehicle is in a car wash, the sensorsmay detect objects in the car wash.
See
“Turning the System On and
Off” later in this section to turn the
system off.
High-toned beeps from the front
speakers are for objects detected
near the front bumper. Low-toned
beeps from the rear speakers are
for objects detected near the rear
bumper. The interval between the
beeps becomes shorter as the
vehicle gets closer to the obstacle.
When the distance is less than
30 cm (12 in) the beeping is a
continuous tone for five seconds.
Objects Detected by Both the
Front and Rear Sensors
In general, if objects are detected at
the same time near both the front
and rear bumpers while backing up,
the beeps only sound to indicate
that objects are close to the rear
bumper.
However, if an object comes within
0.3 m (1 ft) of the front bumper while
the vehicle is backing up and at the
same time there is another object
further than 0.3 m (1 ft) from the rear bumper, then higher-pitched beeps
only sound to indicate the front
object.
Turning the System On and Off
The FRPA system can be turned on
and off by pressing
Xon the
center stack, forward of the shift
lever.
The indicator light in the button
comes on when the system is
turned on.
When the system is off, the indicator
light in the button is off or PARK
ASSIST OFF briefly displays on the
Driver Information Center (DIC).
FRPA defaults to the on setting
each time the vehicle is started.
When the System Does Not
Seem to Work Properly
The following messages may be
displayed on the DIC:
SERVICE PARKING ASSIST : If
this message occurs, take the
vehicle to your dealer to repair the
system.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
190 Driving and Operating
changed. The timing of alerts will
vary based on vehicle speed. The
faster the vehicle speed, the farther
away the alert will occur. Consider
traffic and weather conditions when
selecting the alert timing. The range
of selectable alert timings may not
be appropriate for all drivers and
driving conditions.
Unnecessary Alerts
FCA may provide unnecessary
alerts to turning vehicles, vehicles in
other lanes, objects that are not
vehicles, or shadows. These alerts
are normal operation and the
vehicle does not need service.
Cleaning the System
If the FCA system does not seem to
operate properly, this may correct
the issue:
.Clean the outside of the
windshield in front of the
rearview mirror.
. Clean the entire front of the
vehicle.
. Clean the headlamps.
Side Blind Zone
Alert (SBZA)
If equipped, the SBZA system is a
lane-changing aid that assists
drivers with avoiding crashes that
occur with moving vehicles in the
side blind zone (or spot) areas. The
SBZA warning display will light up in
the corresponding outside side
mirror and will flash if the turn signal
is on.
{Warning
SBZA does not alert the driver to
vehicles rapidly approaching
outside of the side blind zones,
pedestrians, bicyclists,
or animals. It may not provide
alerts when changing lanes under
all driving conditions. Failure to
use proper care when changing
lanes may result in injury, death,
or vehicle damage. Before
making a lane change, always
check mirrors, glance over your
shoulder, and use the turn
signals. SBZA Detection ZonesThe SBZA sensor covers a zone of
approximately one lane over from
both sides of the vehicle, or 3.5 m
(11 ft). The height of the zone is
approximately between 0.5 m (1.5 ft)
and 2 m (6 ft) off the ground. This
zone starts at approximately the
middle of the vehicle and goes back
5 m (16 ft).
How the System Works
The SBZA symbol lights up in the
side mirrors when the system
detects a moving vehicle in the next
lane over that is in the side blind
zone. This indicates it may be

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
Driving and Operating 191
unsafe to change lanes. Before
making a lane change, check the
SBZA display, check mirrors, glance
over your shoulder, and use the turn
signals.
Left Side MirrorDisplayRight Side Mirror Display
When the vehicle is started, both
outside mirror SBZA displays will
briefly come on to indicate the
system is operating. When the
vehicle is in a forward gear, the left-
or right-side mirror display will light
up if a moving vehicle is detected in
that blind zone. If the turn signal is
activated in the same direction of a
detected vehicle, this display will
flash as an extra warning not to
change lanes.
SBZA can be disabled through
vehicle personalization. See
“Collision/Detection Systems” under
Vehicle Personalization 0128. If SBZA is disabled by the driver,
the SBZA mirror displays will not
light up.
When the System Does Not
Seem to Work Properly
SBZA displays may not come on
when passing a vehicle quickly or
for a stopped vehicle. SBZA may
alert to objects attached to the
vehicle, such as a bicycle, or object
extending out to either side of the
vehicle. This is normal system
operation; the vehicle does not need
service.
SBZA may not always alert the
driver to vehicles in the side blind
zone, especially in wet conditions.
The system does not need to be
serviced. The system may light up
due to guardrails, signs, trees,
shrubs, and other non-moving
objects. This is normal system
operation; the vehicle does not need
service.
SBZA may not operate when the
SBZA sensors in the left or right
corners of the rear bumper are
covered with mud, dirt, snow, ice,
or slush, or in heavy rainstorms. For
cleaning instructions, see "Washing
the Vehicle" under
Exterior Care
0 267. If the DIC still displays the
system unavailable message after
cleaning both sides of the vehicle
toward the rear corners of the
vehicle, see your dealer.
If the SBZA displays do not light up
when vehicles are in the blind zone
and the system is clean, the system
may need service. Take the vehicle
to your dealer.
When SBZA is disabled for any
reason other than the driver turning
it off, the Side Blind Zone Alert On
option will not be available on the
personalization menu.
Radio Frequency Information
See Radio Frequency Statement
0 302.