Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
Driving and Operating 161
.Allow greater following distance
and watch for slippery spots. Icy
patches can occur on otherwise
clear roads in shaded areas.
The surface of a curve or an
overpass can remain icy when
the surrounding roads are clear.
Avoid sudden steering
maneuvers and braking while
on ice.
. Turn off cruise control.
Blizzard Conditions
Stop the vehicle in a safe place and
signal for help. Stay with the vehicle
unless there is help nearby.
If possible, use Roadside
Assistance. See Roadside
Assistance Program 0296. To get
help and keep everyone in the
vehicle safe:
. Turn on the hazard warning
flashers.
. Tie a red cloth to an outside
mirror.
{Warning
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
carbon monoxide (CO), which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle is stuck in snow:
. Clear snow from the base of
the vehicle, especially any
blocking the exhaust pipe.
. Open a window about 5 cm
(2 in) on the vehicle side
that is away from the wind,
to bring in fresh air.
. Fully open the air outlets on
or under the instrument
panel.
. Adjust the climate control
system to circulate the air
inside the vehicle and set
(Continued)
Warning (Continued)
the fan speed to the highest
setting. See“Climate
Control Systems.”
For more information about CO,
see Engine Exhaust 0174.
To save fuel, run the engine for
short periods to warm the vehicle
and then shut the engine off and
partially close the window. Moving
about to keep warm also helps.
If it takes time for help to arrive,
when running the engine, push the
accelerator pedal slightly so the
engine runs faster than the idle
speed. This keeps the battery
charged to restart the vehicle and to
signal for help with the headlamps.
Do this as little as possible, to
save fuel.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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198 Vehicle Care
Vehicle Care
General Information
General Information . . . . . . . . . . 199
California Proposition65 Warning . . . . . . . . . . . . . . . . . 199
California Perchlorate Materials Requirements . . . . . 200
Accessories and Modifications . . . . . . . . . . . . . . . . 200
Vehicle Checks
Doing Your OwnService Work . . . . . . . . . . . . . . . 200
Hood . . . . . . . . . . . . . . . . . . . . . . . . . 201
Engine Compartment Overview . . . . . . . . . . . . . . . . . . . . 203
Engine Oil . . . . . . . . . . . . . . . . . . . . 206
Engine Oil Life System . . . . . . . 209
Automatic Transmission Fluid . . . . . . . . . . . . . . . . . . . . . . . . 210
Engine Air Cleaner/Filter . . . . . . 210
Cooling System . . . . . . . . . . . . . . . 211
Engine Overheating . . . . . . . . . . 215
Washer Fluid . . . . . . . . . . . . . . . . . 216
Brakes . . . . . . . . . . . . . . . . . . . . . . . 217
Brake Fluid . . . . . . . . . . . . . . . . . . . 218
Battery - North America . . . . . . 219
All-Wheel Drive . . . . . . . . . . . . . . . 219 Starter Switch Check . . . . . . . . . 220
Automatic Transmission Shift
Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 220
Park Brake and P (Park)
Mechanism Check . . . . . . . . . . 220
Wiper Blade Replacement . . . . 221
Windshield Replacement . . . . . 222
Gas Strut(s) . . . . . . . . . . . . . . . . . . 222
Headlamp Aiming
Headlamp Aiming . . . . . . . . . . . . 224
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . 224
Halogen Bulbs . . . . . . . . . . . . . . . . 224
LED Lighting . . . . . . . . . . . . . . . . . 224
Headlamps, Front Turn Signal and Parking Lamps . . . . . . . . . 224
Taillamps, Turn Signal, Sidemarker, Stoplamps, and
Back-Up Lamps . . . . . . . . . . . . . 225
License Plate Lamp . . . . . . . . . . 227
Electrical System
Electrical System Overload . . . 227
Fuses and Circuit Breakers . . . 228
Engine Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 228
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 232 Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 234
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 235
All-Season Tires . . . . . . . . . . . . . . 236
Winter Tires . . . . . . . . . . . . . . . . . . 236
Summer Tires . . . . . . . . . . . . . . . . 237
Tire Sidewall Labeling . . . . . . . . 237
Tire Designations . . . . . . . . . . . . . 239
Tire Terminology andDefinitions . . . . . . . . . . . . . . . . . . 240
Tire Pressure . . . . . . . . . . . . . . . . . 242
Tire Pressure Monitor System . . . . . . . . . . . . . . . . . . . . . . 244
Tire Pressure Monitor Operation . . . . . . . . . . . . . . . . . . . 245
Tire Inspection . . . . . . . . . . . . . . . . 248
Tire Rotation . . . . . . . . . . . . . . . . . 248
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 249
Buying New Tires . . . . . . . . . . . . . 250
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . . . . 251
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 252
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 253
Wheel Replacement . . . . . . . . . . 253
Tire Chains . . . . . . . . . . . . . . . . . . . 254
If a Tire Goes Flat . . . . . . . . . . . . 254
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 201
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records0288.
Caution
Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
To open the hood:
1. Pull the hood release handle
inside the vehicle. It is located
on the lower left side of the
instrument panel.
2. Go to the front of the vehicle
and move the secondary hood
release lever toward the right
side of the vehicle.
3. Lift the hood and release thehood prop from its retainer,
above the radiator. Securely
place the hood prop into the
slot on the underside of
the hood.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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232 Vehicle Care
Instrument Panel Fuse
Block
The instrument panel fuse block is
on the underside of the driver side
instrument panel. To access the
fuses, remove the storage
compartment. To remove the
storage compartment, open the
compartment and pull it out.
The vehicle may not be equipped
with all of the fuses, relays, and
features shown.Fuses Usage
F1 Body control module 1
F2 Body control module 2
F3 Body control module 3
F4 Body control module 4
F5 Body control module 5
F6 Body control module 6
F7 Body control module 7
F8 Body control module 8
F9 Discrete logic ignition switch
F10 Sensing diagnostic module battery
F11 Data link connector
F12 HVAC module/ICS
F13 Liftgate relay
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 273
2. Remove excess moisture bygently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth
to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.
Instrument Panel, Leather,
Vinyl, Other Plastic Surfaces,
Low Gloss Paint Surfaces, and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more
thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as
well as other interior surfaces,
may cause permanent damage.
Wipe excess moisture from these
surfaces after cleaning and allow
them to dry naturally. Never use
heat, steam, or spot removers. Do
not use cleaners that contain
silicone or wax-based products.
Cleaners containing these
solvents can permanently change (Continued)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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274 Vehicle Care
Caution (Continued)
the appearance and feel of
leather or soft trim, and are not
recommended.
Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics
and painted surfaces. If an air
freshener comes in contact with
any plastic or painted surface in
the vehicle, blot immediately and
clean with a soft cloth dampened
with a mild soap solution.
Damage caused by air fresheners
would not be covered by the
vehicle warranty.
Cargo Cover and
Convenience Net
If equipped, wash with warm water
and mild detergent. Do not use
chlorine bleach. Rinse with cold
water, and then dry completely.
Care of Seat Belts
Keep belts clean and dry.
{Warning
Do not bleach or dye seat belt
webbing. It may severely weaken
the webbing. In a crash, they
might not be able to provide
adequate protection. Clean and
rinse seat belt webbing only with
mild soap and lukewarm water.
Allow the webbing to dry.
Floor Mats
{Warning
If a floor mat is the wrong size or
is not properly installed, it can
interfere with the pedals.
Interference with the pedals can
cause unintended acceleration
and/or increased stopping
distance which can cause a crash
and injury. Make sure the floor
mat does not interfere with the
pedals.
Use the following guidelines for
proper floor mat usage.
. The original equipment floor
mats were designed for your
vehicle. If the floor mats need
replacing, it is recommended
that GM certified floor mats be
purchased. Non-GM floor mats
may not fit properly and may
interfere with the accelerator or
brake pedal. Always check that
the floor mats do not interfere
with the pedals.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Technical Data 289
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . . 289
Service Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . . 289
Vehicle Data
Capacities andSpecifications . . . . . . . . . . . . . . . 290
Engine Drive Belt Routing . . . . 291
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on
the driver side of the vehicle. It can
be seen through the windshield from
outside. The Vehicle Identification
Number (VIN) also appears on the
Vehicle Certification and Service
Parts labels and certificates of title
and registration.
Engine Identification
The eighth character in the VIN is
the engine code. This code
identifies the vehicle's engine,
specifications, and replacement parts. See
“Engine Specifications”
under Capacities and Specifications
0 290 for the vehicle's engine code.
Service Parts
Identification Label
There may be a label on the inside
of the glove box that contains the
following information:
.
Vehicle Identification
Number (VIN).
. Model designation.
. Paint information.
. Production options and special
equipment.
If there is no label, there is a
barcode on the certification label on
the center (B) pillar to scan for this
same information.
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Customer Information 293
resolved by your dealership without
further help, in the U.S., call
1-800-521-7300. In Canada, contact
General Motors of Canada
Customer Care Centre at
1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give the
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
. Dealership name and location.
. Vehicle delivery date and
present mileage.
When contacting Buick, remember
that your concern will likely be
resolved at a dealer's facility. That is
why we suggest following Step One
first. STEP THREE
—U.S. Owners :
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with the new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you. You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
STEP THREE
—Canadian
Owners : In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One