2018 BUICK ENCORE towing

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
264 Vehicle Care
The vehicle is equipped with a
specific attachment point to be used
by the towing provider. This point
may be used to pull the vehicle from
a flat road surface onto the flat bed
tow truck.
Caution
Improper use of the tow eye can
cause vehicle damage. Use
caution and low speeds to
prevent damage to the vehicle.If equipped, carefully open the cover
by using the small notch that
conceals the tow eye socket.
Install the tow eye into the socket by
turning it clockwise until it stops.
When the tow eye is removed,
reinstall the cover with the notch in
the original position.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle, such as behind a motor
home. The two most common types
of recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly. Here are some important things to
consider before recreational vehicle
towing:
.
What is the towing capacity of
the towing vehicle? Be sure to
read the tow vehicle
manufacturer's
recommendations.
. What is the distance that will be
traveled? Some vehicles have
restrictions on how far and how
long they can tow.
. Is the proper towing equipment
going to be used? See your
dealer or trailering professional
for additional advice and
equipment recommendations.
. Is the vehicle ready to be
towed? Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
Vehicle Care 265
Caution
Use of a shield mounted in front
of the vehicle grille could restrict
airflow and cause damage to the
transmission. The repairs would
not be covered by the vehicle
warranty. If using a shield, only
use one that attaches to the
towing vehicle.
Dinghy Towing
Caution
If the vehicle is towed with all four
wheels on the ground, the
drivetrain components could be
damaged. The repairs would not
be covered by the vehicle
warranty. Do not tow the vehicle
with all four wheels on the
ground.
The vehicle was not designed to be
towed with all four wheels on the
ground.
Dolly Towing (All-Wheel-Drive
Vehicles)
All-wheel-drive vehicles must not be
towed with two wheels on the
ground. To properly tow these
vehicles, they should be placed on
a platform trailer with all four wheels
off of the ground.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
266 Vehicle Care
Dolly Towing
(Front-Wheel-Drive
Vehicles Only)
To tow a front-wheel-drive vehicle
from the front with two wheels on
the ground:1. Put the front wheels on a dolly.
2. Move the shift lever to P (Park).
3. Set the parking brake.
4. Clamp the steering wheel in a straight-ahead position with a
clamping device designed for
towing. 5. Turn the vehicle off.
6. Secure the vehicle to the dolly.
7. Release the parking brake.
Towing the Vehicle from
the Rear
Caution
Towing the vehicle from the rear
could damage it. Also, repairs
would not be covered by the
vehicle warranty. Never have the
vehicle towed from the rear.
Do not tow the vehicle from the rear.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
Service and Maintenance 277
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services. The
Additional Required Services -
Normal are for vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load Limits
0 162.
. Are driven on reasonable road
surfaces within legal driving
limits.
. Use the recommended fuel. See
Fuel 0193.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart. The Additional Required Services -
Severe are for vehicles that are:
.
Mainly driven in heavy city traffic
in hot weather
. Mainly driven in hilly or
mountainous terrain
. Frequently towing a trailer
. Used for high speed or
competitive driving
. Used for taxi, police, or delivery
service
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to (Continued)
Warning (Continued)
have a trained technician do the
work. SeeDoing Your Own
Service Work 0200.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
Customer Information 297
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help you
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
300 Customer Information
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacementparts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
296.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
322 Index
Fuses (cont'd)Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 232
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 234
G
Garage Door Opener . . . . . . . . . . . 134Programming . . . . . . . . . . . . . . . . . 134
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 222
Gauges
Engine CoolantTemperature . . . . . . . . . . . . . . . . .113
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Odometer . . . . . . . . . . . . . . . . . . . . . .112
Speedometer . . . . . . . . . . . . . . . . . . 111
Tachometer . . . . . . . . . . . . . . . . . . . .112
Trip Odometer . . . . . . . . . . . . . . . . .112
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 108
General Information Service and Maintenance . . . . . 276
Towing . . . . . . . . . . . . . . . . . . . . . . . . 197
Vehicle Care . . . . . . . . . . . . . . . . . . 199
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 97
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 296
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 224
Hazard Warning Flashers . . . . . . . 140
Head Restraints . . . . . . . . . . . . . . . . . 48
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 224
Automatic . . . . . . . . . . . . . . . . . . . . . 139
Bulb Replacement . . . . . . . . . . . . 224
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 139
Flash-to-Pass . . . . . . . . . . . . . . . . . 139
High-Beam On Light . . . . . . . . . . 122
High/Low Beam Changer . . . . . 138
Lamps On Reminder . . . . . . . . . 123
Heated Steering Wheel . . . . . . . . . . . . . . . 103
Heated Front Seats . . . . . . . . . . . . . . 53
Heated Mirrors . . . . . . . . . . . . . . . . . . . 41
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 170
Heating . . . . . . . . . . . . . . . . . . . . 145, 148
High-Beam On Light . . . . . . . . . . . . 122
Hill and Mountain Roads . . . . . . . . 160
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 60
HVAC . . . . . . . . . . . . . . . . . . . . . . 145, 148
I
Ignition Positions . . . . . . . . . . . . . . . 166
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 40
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . 120
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 79
Infotainment . . . . . . . . . . . . . . . . . . . . 144
Infotainment System . . . . . . . . . . . . 305
Instrument Cluster . . . . . . . . . . . . . . 109
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . 97
Interior Rearview Mirrors . . . . . . . . . 42
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . . . 261
K
Keyless EntryRemote (RKE) System . . . . . . . . . 27
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
L
Labeling, Tire Sidewall . . . . . . . . . . 237
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 141

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
Index 325
ProgramCourtesy Transportation . . . . . . 298
Proposition 65 Warning,
California . . . . . . . . . . . .199, 219, 261, Back Cover
R
Radio Frequency Statement . . . . 302
Reading Lamps . . . . . . . . . . . . . . . . . 142
Rear Seat Armrest . . . . . . . . . . . . . . . 59
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 56
Rear Vision Camera (RVC) . . . . . 184
Rear Window Washer/Wiper . . . . 105
Rearview Mirrors . . . . . . . . . . . . . . . . 42Automatic Dimming . . . . . . . . . . . . . 42
Reclining Seatbacks . . . . . . . . . . . . . 50
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 286
Records Maintenance . . . . . . . . . . . . . . . . . . 288
Recreational Vehicle Towing . . . . 264
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 296
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 27
Remote Vehicle Start . . . . . . . . . . . . 33 Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 77
Maintenance . . . . . . . . . . . . . . . . . . 287
Replacing Airbag System . . . . . . . . 77
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 91
Replacing Seat Belt System
Parts after a Crash . . . . . . . . . . . . . 65
Reporting Safety Defects Canadian Government . . . . . . . . 303
General Motors . . . . . . . . . . . . . . . 303
U.S. Government . . . . . . . . . . . . . 302
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 83
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 171
Reverse Tilt Mirrors . . . . . . . . . . . . . . 41
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 159
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 296
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 45
Roof Rack System . . . . . . . . . . . . . . 100
Rotation, Tires . . . . . . . . . . . . . . . . . . 248
Routing, Engine Drive Belt . . . . . . 291
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 175
S
Safety Defects ReportingCanadian Government . . . . . . . . 303
General Motors . . . . . . . . . . . . . . . 303
U.S. Government . . . . . . . . . . . . . 302
Safety Locks . . . . . . . . . . . . . . . . . . . . . 37
Safety System Check . . . . . . . . . . . . 64
Scheduling Appointments . . . . . . . 298
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 59 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Extender . . . . . . . . . . . . . . . . . . . . . . . . 64
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . 60
Lap-Shoulder Belt . . . . . . . . . . . . . . 61
Reminders . . . . . . . . . . . . . . . . . . . . .114
Replacing after a Crash . . . . . . . . 65
Use During Pregnancy . . . . . . . . . . 64
Seats Adjustment, Front . . . . . . . . . . . . . . . 49
Folding Seatback . . . . . . . . . . . . . . . 54
Head Restraints . . . . . . . . . . . . . . . . 48
Heated Front . . . . . . . . . . . . . . . . . . . 53
Lumbar Adjustment, Front . . . . . . 50
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 51
Power Adjustment, Front . . . . . . . 50
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Reclining Seatbacks . . . . . . . . . . . . 50
Underseat Storage . . . . . . . . . . . . . 98