Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
Keys, Doors, and Windows 27
The key that is part of the Remote
Keyless Entry (RKE) transmitter can
be used for all locks.
To remove the key, press the button
on the back of the transmitter, and
pull the key out. Never pull the key
out without pressing the button.
See your dealer if a new key is
needed.
If locked out of the vehicle, see
Roadside Assistance Program
0296.
With an active OnStar service plan,
an OnStar Advisor may remotely
unlock the vehicle. See OnStar
Overview 0306.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 302.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle. .
Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows
for vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
within 1 m (3 ft). See “Keyless
Access Operation” later in this
section.
The RKE transmitter may work up to
60 m (197 ft) away from the vehicle.
Other conditions can impact the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 027.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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32 Keys, Doors, and Windows
The DIC display should now
show READY FOR REMOTE
# 1.
4. Place the new transmitter inthe front cupholder.
5. Press ENGINE START/STOP. When the transmitter is
learned, the DIC will show that
it is ready to program the next
transmitter.
6. Remove the transmitter from the cupholder and press
K.
To program additional
transmitters, repeat Steps 4–6. When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
10 seconds to exit
programming mode.
Starting the Vehicle with a Low
Transmitter Battery
If the transmitter battery is weak, the
DIC may display NO REMOTE
DETECTED when trying to start the
vehicle. The REPLACE BATTERY
IN REMOTE KEY message may
also be displayed at this time.
To start the vehicle:
1. Place the transmitter in the
center console front cupholder
with the buttons facing the front
of the vehicle.
2. With the vehicle in P (Park) or N (Neutral), press the brake
pedal and ENGINE
START/STOP.
Replace the transmitter battery
as soon as possible.
Battery Replacement
Replace the battery if the REPLACE
BATTERY IN REMOTE KEY
message displays in the DIC.
Caution
When replacing the battery, do
not touch any of the circuitry on
the transmitter. Static from your
body could damage the
transmitter.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 33
The battery is not rechargeable. To
replace the battery:
1. Press the button on thetransmitter and pull the key out.
2. Separate the two halves of the
transmitter using a flat tool
inserted into the area near the
key slot.
3. Remove the battery by pushingon the battery and sliding it
toward the bottom of the
transmitter.
4. Insert the new battery, positive side facing the back cover.
Push the battery down until it is
held in place. Replace with a
CR2032 or equivalent battery.
5. Snap the battery cover back on to the transmitter.
Remote Vehicle Start
The vehicle may have this feature
that allows you to start the engine
from outside the vehicle.
/:This button will be on the RKE
transmitter if the vehicle has remote
start.
The climate control system will use
the previous settings during a
remote start. The rear window
defogger may come on during a
remote start based on cold ambient
conditions. The rear window
defogger indicator light does not
come on during a remote start. If the
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
40 Keys, Doors, and Windows
Avoid setting off the alarm by
accident:
.Lock the vehicle after all
occupants have exited and all
doors are closed.
. Always unlock the vehicle with
the RKE transmitter.
Unlocking the driver door with the
key will not disarm the system or
turn off the alarm.
How to Detect a Tamper
Condition
IfKis pressed and the horn chirps
and the lights flash three times, an
attempted break-in has occurred
while the system was armed.
Immobilizer
See Radio Frequency Statement
0 302.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system. The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the transmitter
leaves the vehicle.
The immobilization system is
disarmed when ENGINE START/
STOP is pressed and a valid
transmitter is found in the vehicle.
The security light in the instrument
cluster comes on when there is a
problem with arming or disarming
the theft-deterrent system.
The system has one or more
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched
transmitter will start the vehicle.
If the transmitter is ever damaged,
you may not be able to start your
vehicle.When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
vehicle off and try again.
If the RKE transmitter appears to be
undamaged, try another transmitter.
Or, you may try placing the
transmitter in the front cupholder.
See
“Starting the Vehicle with a Low
Transmitter Battery” underRemote
Keyless Entry (RKE) System
Operation 027.
If the engine does not start with the
other transmitter or when the
transmitter is in the pocket in the
front cupholder, the vehicle needs
service. See your dealer who can
service the theft-deterrent system
and have a new transmitter
programmed to the vehicle.
Do not leave the transmitter or
device that disarms or deactivates
the theft-deterrent system in the
vehicle.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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44 Keys, Doors, and Windows
Window Lockout
This feature stops the rear
passenger windows from working.
.Press
Zto engage the rear
window lockout feature. The
indicator light is on when
engaged.
. Press
Zagain to disengage.
Window Express Movement
All windows can be opened without
holding the window switch. Press
the switch down fully and quickly
release to express open the
window. If equipped, pull the window switch
up fully and quickly release to
express close the window.
Briefly press or pull the window
switch in the same direction to stop
that window’s express movement.
Window Automatic Reversal
System
The express-close feature will
reverse window movement if it
comes in contact with an object.
Extreme cold or ice could cause the
window to auto-reverse. The
window will operate normally after
the object or condition is removed.
Automatic Reversal System
Override
{Warning
If automatic reversal system
override is active, the window will
not reverse automatically. You or
others could be injured and the
window could be damaged.
Before using automatic reversal
(Continued)
Warning (Continued)
system override, make sure that
all people and obstructions are
clear of the window path.
When the engine is on, override the
automatic reversal system by pulling
and holding the window switch if
conditions prevent it from closing.
Programming the Power
Windows
Programming may be necessary if
the vehicle battery has been
disconnected or discharged. If the
window is unable to express-up,
program each express-close
window: 1. Close all doors.
2. Turn the ignition on or to ACC/ ACCESSORY.
3. Partially open the window to be programmed. Then close it and
continue to pull the switch
briefly after the window has
fully closed.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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168 Driving and Operating
malfunction indicator lamp as may
be required for emission inspection
purposes.
With the vehicle off, and the brake
pedal not applied, pressing and
holding ENGINE START/STOP for
more than five seconds will place
the vehicle in Service Mode.
The instruments and audio system
will operate as they do in ON/RUN,
but the vehicle will not be able to be
driven. The engine will not start in
Service Mode.
Press ENGINE START/STOP again
to turn the vehicle off.
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). To restart the vehicle
when it is already moving, use
N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
SeeAdd-On Electrical Equipment
0 197.
Starting Procedure 1. With the Keyless Access System, the RKE transmitter
must be in the vehicle. Press
ENGINE START/STOP with the
brake pedal applied. When the
engine begins cranking, let go
of the button. The idle speed will go down as
the engine gets warm. Do not
race the engine immediately
after starting it.
If the RKE transmitter is not in
the vehicle, if there is
interference, or if the RKE
transmitter battery is low, the
Driver Information Center (DIC)
will display a message.
See
Driver Information Center
(DIC) (Uplevel) 0125 orDriver
Information Center (DIC) (Base
Level) 0123 andRemote
Keyless Entry (RKE) System
Operation 027.
Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 173
Shift Lock Manual Release
The automatic transmission has an
electric park lock. The ignition must
be in the on and the brake pedal
pressed so the shift lever can be
moved from the P (Park) position.
If the battery has lost power, the
shift lever cannot be moved from
P (Park) unless the shift lock manual
release is disengaged manually.
To access the shift lock manual
release:1. Turn the ignition off.
2. Hold the brake pedal down. Apply the parking brake.
3. Remove the cover on theconsole.
4. Insert and push the key intothe slot.
5. Move the shift lever out of P (Park). If P (Park) is selected
again after the key is removed
from the slot, the shift lever will
be locked again.
6. Remove the key from the slot.
7. Close the cover.
8. Have the cause of the problem fixed by your dealer.
Parking over Things
That Burn
{Warning
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.
Extended Parking
It is best not to park with the vehicle
running. If the vehicle is left running,
be sure it will not move and there is
adequate ventilation.
See Shifting Into Park 0171 and
Engine Exhaust 0174.
If the vehicle is left parked and
running with the Remote Keyless
Entry (RKE) transmitter outside the
vehicle, it will turn off after one hour.
If the vehicle is left parked and
running with the RKE transmitter
inside the vehicle, it will turn off after
two hours.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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OnStar 307
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped. PressQto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.