Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10999311) - 2018 - crc - 11/20/17
370 OnStar
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance. .
Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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374 OnStar
3. Say the entire number withoutpausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a
way to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and
data rates may apply.
Advanced Diagnostics requires an
active OnStar paid service plan,
e-mail address on file, and
enrollment in Advanced Diagnostics.
Includes:
. Diagnostic Alerts: Set
preferences to receive real-time
e-mails, texts, or monthly reports
of the vehicle’s health. Or press
Qto have an Advisor initiate a
remote diagnostic report. .
Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with
key vehicle components, such
as the battery, fuel system,
or starter system. Alerts for
potential issues appear on the
infotainment display. Proactive
Alerts are designed to help
predict specific types of issues
based on information collected
from the vehicle. Other factors
may affect vehicle performance.
Not all issues will deliver alerts.
In some cases, a dealer service
check may be required to
confirm the accuracy of the
alerts.
. Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time
for maintenance. Your dealer will
then contact you to set up an
appointment.
To begin, pressQto speak to an
Advisor, or see www.onstar.com.
Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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OnStar 375
OnStar Additional
Information
OnStar Smart Driver
OnStar Smart Driver provides
information about driving behavior to
help maximize overall vehicle
performance, reduce wear and tear,
and enhance fuel efficiency. An
Insurance Discounts Eligibility
feature is also offered within OnStar
Smart Driver. See www.onstar.com
for details regarding vehicle
eligibility and system limitations.
OnStar, General Motors, and their
affiliates are not insurance
providers. Obtain insurance only
from licensed insurance providers.
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Qto set up an account.
. With the OnStar Basic Plan,
every 60 days. .
After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Advanced Vehicle Diagnostics,
Remote Services, Roadside
Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
.
Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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OnStar 377
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0261. Added electrical equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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OnStar 379
should be available at ftp://
ftp.info-zip.org/pub/infozip/
license.html indefinitely.
Copyright (c) 1990-2005 Info-ZIP. All
rights reserved.
For the purposes of this copyright
and license,“Info-ZIP”is defined as
the following set of individuals:
Mark Adler, John Bush, Karl Davis,
Harald Denker, Jean-Michel Dubois,
Jean-loup Gailly, Hunter Goatley, Ed
Gordon, Ian Gorman, Chris
Herborth, Dirk Haase, Greg Hartwig,
Robert Heath, Jonathan Hudson,
Paul Kienitz, David Kirschbaum,
Johnny Lee, Onno van der Linden,
Igor Mandrichenko, Steve P. Miller,
Sergio Monesi, Keith Owens,
George Petrov, Greg Roelofs, Kai
Uwe Rommel, Steve Salisbury,
Dave Smith, Steven M. Schweda,
Christian Spieler, Cosmin Truta,
Antoine Verheijen, Paul von Behren,
Rich Wales, Mike White.
This software is provided “as is,”
without warranty of any kind,
express or implied. In no event shall
Info-ZIP or its contributors be held liable for any direct, indirect,
incidental, special or consequential
damages arising out of the use of or
inability to use this software.
Permission is granted to anyone to
use this software for any purpose,
including commercial applications,
and to alter it and redistribute it
freely, subject to the following
restrictions:
1. Redistributions of source code must retain the above copyright
notice, definition, disclaimer,
and this list of conditions.
2. Redistributions in binary form (compiled executables) must
reproduce the above copyright
notice, definition, disclaimer,
and this list of conditions in
documentation and/or other
materials provided with the
distribution. The sole exception
to this condition is redistribution
of a standard UnZipSFX binary
(including SFXWiz) as part of a
self-extracting archive; that is
permitted without inclusion of
this license, as long as the normal SFX banner has not
been removed from the binary
or disabled.
3. Altered versions–including, but not limited to, ports to new
operating systems, existing
ports with new graphical
interfaces, and dynamic,
shared, or static library
versions–must be plainly
marked as such and must not
be misrepresented as being
the original source. Such
altered versions also must not
be misrepresented as being
Info-ZIP releases–including,
but not limited to, labeling of
the altered versions with the
names “Info-ZIP” (or any
variation thereof, including, but
not limited to, different
capitalizations), “Pocket
UnZip,” “WiZ” or“MacZip”
without the explicit permission
of Info-ZIP. Such altered
versions are further prohibited
from misrepresentative use of
the Zip-Bugs or Info-ZIP e-mail
addresses or of the
Info-ZIP URL(s).
Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 383
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . .117
Compass . . . . . . . . . . . . . . . . . . . . . . . 126
Connections OnStar . . . . . . . . . . . . . . . . . . . . . . . 372
Control Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 220
Control of a Vehicle . . . . . . . . . . . . . 186
Convex Mirrors . . . . . . . . . . . . . . . . . . 51
Coolant Engine Temperature Gauge . . 137
Cooling . . . . . . . . . . . . . . . . . . . . 176, 180
Cooling System . . . . . . . . . . . . . . . . . 272
Courtesy Lamps . . . . . . . . . . . . . . . . 171
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 361
Cruise Control . . . . . . . . . . . . . . . . . . 224 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Cruise Control, Adaptive . . . . . . . . 226
Cupholders . . . . . . . . . . . . . . . . . . . . . 117
Customer Assistance . . . . . . . . . . . 358 Offices . . . . . . . . . . . . . . . . . . . . . . . . 357
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 358
Customer Information Service PublicationsOrdering Information . . . . . . . . 364 Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 355
D
Damage Repair, Collision . . . . . . . 362
Danger, Warning, and Caution . . . . 2
Data Collection
Infotainment System . . . . . . . . . . 368
OnStar . . . . . . . . . . . . . . . . . . . . . . . 368
Data Recorders, Event . . . . . . . . . 367
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 169
Defensive Driving . . . . . . . . . . . . . . . 186
Delayed Locking . . . . . . . . . . . . . . . . . 40
Diagnostics OnStar . . . . . . . . . . . . . . . . . . . . . . . 374
Distracted Driving . . . . . . . . . . . . . . . 185
Dome Lamps . . . . . . . . . . . . . . . . . . . 171
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 147
Delayed Locking . . . . . . . . . . . . . . . . 40
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Power Locks . . . . . . . . . . . . . . . . . . . . 40
Drive Belt Routing, Engine . . . . . . 354
Drive Systems All-Wheel Drive . . . . . . . . . . 216, 281
Driver Assistance Systems . . . . . 234 Driver Information
Center (DIC) . . . . . . . . . . . . . 148, 150
Driver Mode Control . . . . . . . . . . . . 222
Driving Assistance Systems . . . . . . . . . . 239
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 253
Defensive . . . . . . . . . . . . . . . . . . . . . 186
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 186
For Better Fuel Economy . . . . . . . 28
Hill and Mountain Roads . . . . . . 194
If the Vehicle is Stuck . . . . . . . . . 196
Loss of Control . . . . . . . . . . . . . . . 188
Off-Road . . . . . . . . . . . . . . . . . . . . . 188
Off-Road Recovery . . . . . . . . . . . 187
Vehicle Load Limits . . . . . . . . . . . 196
Wet Roads . . . . . . . . . . . . . . . . . . . 193
Winter . . . . . . . . . . . . . . . . . . . . . . . . 194
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 176
E
Electric Parking Brake . . . . . . . . . . 218
Electric Parking Brake Light . . . . 142
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 261
Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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384 Index
Electrical SystemEngine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 287
Fuses and Circuit Breakers . . . 286
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 290
Overload . . . . . . . . . . . . . . . . . . . . . 286
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 292
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 370
Engine Air Cleaner/Filter . . . . . . . . . . . . . 272
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 140
Compartment Overview . . . . . . . 267
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 137
Cooling System . . . . . . . . . . . . . . . 272
Drive Belt Routing . . . . . . . . . . . . 354
Exhaust . . . . . . . . . . . . . . . . . . . . . . 209
Heater . . . . . . . . . . . . . . . . . . . . . . . . 204
Oil Life System . . . . . . . . . . . . . . . 270
Oil Pressure Light . . . . . . . . . . . . 145
Overheating . . . . . . . . . . . . . . . . . . 276
Power Messages . . . . . . . . . . . . . 154
Running While Parked . . . . . . . . 210
Starting . . . . . . . . . . . . . . . . . . . . . . . 202 Entry Lighting . . . . . . . . . . . . . . . . . . . 172
Equipment, Towing . . . . . . . . . . . . . 259
Event Data Recorders . . . . . . . . . . 367
Exit Lighting . . . . . . . . . . . . . . . . . . . . 173
Extended Parking . . . . . . . . . . . . . . . 208
Extender, Seat Belt . . . . . . . . . . . . . . 81
Exterior Lamp Controls . . . . . . . . . 166
Exterior Lamps Off Reminder . . . 168
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 174
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 11
Filter, Engine Air Cleaner . . . . . . . . . . . 272
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 168
Flashers, Hazard Warning . . . . . . 170
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 315
Changing . . . . . . . . . . . . . . . . . . . . . 317
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 338
Fluid
Automatic Transmission . . . . . . 271
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 279
Washer . . . . . . . . . . . . . . . . . . . . . . . 277
Folding Mirrors . . . . . . . . . . . . . . . . . . 51
Forward Automatic Braking . . . . . 241 Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 239
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 365
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 243
Front Seats
Heated and Ventilated . . . . . . . . . . 68
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249 Additives . . . . . . . . . . . . . . . . . . . . . 250
Economy Driving . . . . . . . . . . . . . . . 28
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 252
Filling the Tank . . . . . . . . . . . . . . . 250
Foreign Countries . . . . . . . . . . . . 250
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 136
Low Fuel Warning Light . . . . . . . 146
Requirements, California . . . . . 250
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 287
Fuses and Circuit Breakers . . . 286
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 290
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 292
Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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388 Index
Power (cont'd)Seat Adjustment . . . . . . . . . . . . . . . . 63
Windows . . . . . . . . . . . . . . . . . . . . . . . 55
Pregnancy, Using Seat Belts . . . . 81
Privacy
Vehicle Data Recording . . . . . . . 367
Program Courtesy Transportation . . . . . . 361
Proposition
65 Warning,
California . . . . . . . . . . . .264, 280, 324, Back Cover
R
Radio Frequency Statement . . . . 365
Reading Lamps . . . . . . . . . . . . . . . . . 171
Rear Camera Mirror . . . . . . . . . . . . . 53
Rear Climate Control System . . . 180
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 70Heated . . . . . . . . . . . . . . . . . . . . . . . . . 72
Rear Vision Camera (RVC) . . . . . 235
Rear Window Washer/Wiper . . . . 125
Rearview Mirrors Automatic Dimming . . . . . . . . . . . . . 53
Reclining Seatbacks . . . . . . . . . . . . . 64
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 349 Records
Maintenance . . . . . . . . . . . . . . . . . . 351
Recreational Vehicle Towing . . . . 327
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 359
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 30
Remote Vehicle Start . . . . . . . . . . . . 36
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 95
Maintenance . . . . . . . . . . . . . . . . . . 350
Replacing Airbag System . . . . . . . . 95
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . 111
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 82
Reporting Safety Defects Canadian Government . . . . . . . . 366
General Motors . . . . . . . . . . . . . . . 366
U.S. Government . . . . . . . . . . . . . 365
Restraints
Where to Put . . . . . . . . . . . . . . . . . 101
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 205
Reverse Tilt Mirrors . . . . . . . . . . . . . . 52
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 193 Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . . 359
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 58
Roof Rack System . . . . . . . . . . . . . . 120
Rotation, Tires . . . . . . . . . . . . . . . . . . 309
Routing, Engine Drive Belt . . . . . . 354
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 210
S
Safety Defects ReportingCanadian Government . . . . . . . . 366
General Motors . . . . . . . . . . . . . . . 366
U.S. Government . . . . . . . . . . . . . 365
Safety Locks . . . . . . . . . . . . . . . . . . . . . 41
Safety System Check . . . . . . . . . . . . 82
Scheduling Appointments . . . . . . . 361
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 75 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Extender . . . . . . . . . . . . . . . . . . . . . . . . 81
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 76
Lap-Shoulder Belt . . . . . . . . . . . . . . 77
Reminders . . . . . . . . . . . . . . . . . . . . 137
Replacing after a Crash . . . . . . . . 82
Use During Pregnancy . . . . . . . . . . 81