2018 BUICK ENCLAVE service mode
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Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10999311) - 2018 - crc - 11/20/17
Customer Information 359
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-252-1112; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Buick reserve the right to make any
changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Buick reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
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364 Customer Information
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 088.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner
’s Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner ’s Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00 –
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner ’s
Manual only.
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Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 365
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Service and Owner publications are
available for many current and past
model year GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday–Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / license-exempt RSS's /
ICES-001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
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374 OnStar
3. Say the entire number withoutpausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a
way to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and
data rates may apply.
Advanced Diagnostics requires an
active OnStar paid service plan,
e-mail address on file, and
enrollment in Advanced Diagnostics.
Includes:
. Diagnostic Alerts: Set
preferences to receive real-time
e-mails, texts, or monthly reports
of the vehicle’s health. Or press
Qto have an Advisor initiate a
remote diagnostic report. .
Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with
key vehicle components, such
as the battery, fuel system,
or starter system. Alerts for
potential issues appear on the
infotainment display. Proactive
Alerts are designed to help
predict specific types of issues
based on information collected
from the vehicle. Other factors
may affect vehicle performance.
Not all issues will deliver alerts.
In some cases, a dealer service
check may be required to
confirm the accuracy of the
alerts.
. Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time
for maintenance. Your dealer will
then contact you to set up an
appointment.
To begin, pressQto speak to an
Advisor, or see www.onstar.com.
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Index 383
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . .117
Compass . . . . . . . . . . . . . . . . . . . . . . . 126
Connections OnStar . . . . . . . . . . . . . . . . . . . . . . . 372
Control Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 220
Control of a Vehicle . . . . . . . . . . . . . 186
Convex Mirrors . . . . . . . . . . . . . . . . . . 51
Coolant Engine Temperature Gauge . . 137
Cooling . . . . . . . . . . . . . . . . . . . . 176, 180
Cooling System . . . . . . . . . . . . . . . . . 272
Courtesy Lamps . . . . . . . . . . . . . . . . 171
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 361
Cruise Control . . . . . . . . . . . . . . . . . . 224 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Cruise Control, Adaptive . . . . . . . . 226
Cupholders . . . . . . . . . . . . . . . . . . . . . 117
Customer Assistance . . . . . . . . . . . 358 Offices . . . . . . . . . . . . . . . . . . . . . . . . 357
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 358
Customer Information Service PublicationsOrdering Information . . . . . . . . 364 Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 355
D
Damage Repair, Collision . . . . . . . 362
Danger, Warning, and Caution . . . . 2
Data Collection
Infotainment System . . . . . . . . . . 368
OnStar . . . . . . . . . . . . . . . . . . . . . . . 368
Data Recorders, Event . . . . . . . . . 367
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 169
Defensive Driving . . . . . . . . . . . . . . . 186
Delayed Locking . . . . . . . . . . . . . . . . . 40
Diagnostics OnStar . . . . . . . . . . . . . . . . . . . . . . . 374
Distracted Driving . . . . . . . . . . . . . . . 185
Dome Lamps . . . . . . . . . . . . . . . . . . . 171
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 147
Delayed Locking . . . . . . . . . . . . . . . . 40
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Power Locks . . . . . . . . . . . . . . . . . . . . 40
Drive Belt Routing, Engine . . . . . . 354
Drive Systems All-Wheel Drive . . . . . . . . . . 216, 281
Driver Assistance Systems . . . . . 234 Driver Information
Center (DIC) . . . . . . . . . . . . . 148, 150
Driver Mode Control . . . . . . . . . . . . 222
Driving Assistance Systems . . . . . . . . . . 239
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 253
Defensive . . . . . . . . . . . . . . . . . . . . . 186
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 186
For Better Fuel Economy . . . . . . . 28
Hill and Mountain Roads . . . . . . 194
If the Vehicle is Stuck . . . . . . . . . 196
Loss of Control . . . . . . . . . . . . . . . 188
Off-Road . . . . . . . . . . . . . . . . . . . . . 188
Off-Road Recovery . . . . . . . . . . . 187
Vehicle Load Limits . . . . . . . . . . . 196
Wet Roads . . . . . . . . . . . . . . . . . . . 193
Winter . . . . . . . . . . . . . . . . . . . . . . . . 194
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 176
E
Electric Parking Brake . . . . . . . . . . 218
Electric Parking Brake Light . . . . 142
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 261
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386 Index
Lamps (cont'd)Exterior Controls . . . . . . . . . . . . . . 166
Exterior Lamps Off
Reminder . . . . . . . . . . . . . . . . . . . 168
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 174
License Plate . . . . . . . . . . . . . . . . . 285
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . 140
On Reminder . . . . . . . . . . . . . . . . . 147
Reading . . . . . . . . . . . . . . . . . . . . . . 171
Lane Change Alert (LCA) . . . . . . . 245
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 247
Lane Keep Assist (LKA) . . . . . . . . 247
Lane Keep Assist Light . . . . . . . . . 143
Lap-Shoulder Belt . . . . . . . . . . . . . . . 77
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . 111
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . 103
LED Lighting . . . . . . . . . . . . . . . . . . . . 285
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . 172
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Illumination Control . . . . . . . . . . . 171 Lighting (cont'd)
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Lights Airbag Readiness . . . . . . . . . . . . . 138
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 143
Brake System Warning . . . . . . . 142
Charging System . . . . . . . . . . . . . 139
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . 140
Cruise Control . . . . . . . . . . . . . . . . 147
Door Ajar . . . . . . . . . . . . . . . . . . . . . 147
Electric Parking Brake . . . . . . . . 142
Engine Oil Pressure . . . . . . . . . . 145
Flash-to-Pass . . . . . . . . . . . . . . . . . 168
High-Beam On . . . . . . . . . . . . . . . . 146
High/Low Beam Changer . . . . . 168
Lane Keep Assist . . . . . . . . . . . . . 143
Low Fuel Warning . . . . . . . . . . . . 146
Seat Belt Reminders . . . . . . . . . . 137
Security . . . . . . . . . . . . . . . . . . . . . . 146
Service Electric Parking Brake . . . . . . . . . . . . . . . . . . . . . . . 142
StabiliTrak OFF . . . . . . . . . . . . . . . 144
Tire Pressure . . . . . . . . . . . . . . . . . 145
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . 145
Traction Off . . . . . . . . . . . . . . . . . . . 144 Locks
Automatic Door . . . . . . . . . . . . . . . . . 40
Delayed Locking . . . . . . . . . . . . . . . . 40
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Lockout Protection . . . . . . . . . . . . . . 41
Power Door . . . . . . . . . . . . . . . . . . . . . 40
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Loss of Control . . . . . . . . . . . . . . . . . 188
Low Fuel Warning Light . . . . . . . . . 146
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . 103
Lumbar Adjustment . . . . . . . . . . . . . . 64 Front Seats . . . . . . . . . . . . . . . . . . . . . 64
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 351
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 346
Maintenance Schedule . . . . . . . . . 341
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 349
Malfunction Indicator Lamp . . . . . 140
Manual Mode . . . . . . . . . . . . . . . . . . . 215
Memory Features . . . . . . . . . . . . . . . . 11
Memory Seats . . . . . . . . . . . . . . . . . . . 65
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Index 387
MessagesEngine Power . . . . . . . . . . . . . . . . 154
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 153
Vehicle Speed . . . . . . . . . . . . . . . . 154
Mirror Rear Camera . . . . . . . . . . . . . . . . . . . 53
Mirrors
Automatic Dimming . . . . . . . . . . . . . 52
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 53
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 51
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 51
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 52
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Tilt in Reverse . . . . . . . . . . . . . . . . . . 52
Mirrors, Interior Rearview . . . . . . . . 53
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Driver Control . . . . . . . . . . . . . . . . . 222
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 303
N
NavigationOnStar . . . . . . . . . . . . . . . . . . . . . . . 371
New Vehicle Break-In . . . . . . . . . . . 200
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 135 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 188 Driving . . . . . . . . . . . . . . . . . . . . . . . . 188
Recovery . . . . . . . . . . . . . . . . . . . . . 187
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 268
Engine Oil Life System . . . . . . . 270
Pressure Light . . . . . . . . . . . . . . . . 145
Older Children, Restraints . . . . . . . 96
Online Owner Center . . . . . . . . . . . 358
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 368
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 375
OnStar Connections . . . . . . . . . . . . 372
OnStar Diagnostics . . . . . . . . . . . . . 374
OnStar Emergency . . . . . . . . . . . . . 370
OnStar Navigation . . . . . . . . . . . . . . 371
OnStar Overview . . . . . . . . . . . . . . . 369
OnStar Security . . . . . . . . . . . . . . . . 371
Ordering Service Publications . . . . . . . . . . 364
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . 127
Overheating, Engine . . . . . . . . . . . . 276
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 205
Shifting Out of . . . . . . . . . . . . . . . . 206
Parking
Brake and P (Park)Mechanism Check . . . . . . . . . . 281
Extended . . . . . . . . . . . . . . . . . . . . . 208
Over Things That Burn . . . . . . . 208
Parking Assist . . . . . . . . . . . . . . . . . . 235
Parking or Backing
Assistance Systems . . . . . . . . . . 235
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 139
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Passenger Sensing System . . . . . 90
Pedestrian Ahead Indicator . . . . . 144
Perchlorate Materials Requirements, California . . . . . . 265
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 154
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 40
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Outlets . . . . . . . . . . . . . . . . . . . . . . . 127
Protection, Battery . . . . . . . . . . . . 173
Retained Accessory (RAP) . . . 205