2018 AUDI Q7 maintenance

Table of contents
On line media and In ternet radio . . . . . . . . 230
Mul timedia connections .... ... .. .. ... 231
P lay ing media . . . . . . . . . . . . . . . . . . . . . . . 234
Addit ional se ttings ........... .... .. . 237
Supported media and fi le formats . . . . . . 240
Troubleshoot ing . . . . . . . . . . . . . . . . . . . . . 241
Audi smartphone interface . . . . . . 243
Setup . .. .. .. .. ... .. ..... ... .. .. .. . 243
Operating . . . . . . . . . . . . . . . . . . . . . . . . . . 243
T roubleshoot ing . . . . . . . . . . . . . . . . . . . . . 24 4
System settings . . . . . . . . . . . . . . . . . . 245
Sett ing t he date and time . . . . . . . . . . . . . 245
M MI sett ings . . . . . . . . . . . . . . . . . . . . . . . 245
Con nection ma nager . . . . . . . . . . . . . . . . . 246
Sys tem update . . . . . . . . . . . . . . . . . . . . . . 248
So und setti ngs . . . . . . . . . . . . . . . . . . . . . . 24 9
Volume settings . . . . . . . . . . . . . . . . . . . . . 249
Restarting the M MI . . . . . . . . . . . . . . . . . . 250
Software license information 251
Safety first . . . . . . . . . . . . . . . . . . . . . . . 252
Driving safety . . . . . . . . . . . . . . . . . . . . 252
Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Correct passenger seating positions . . . . . 253
Pedal area . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Storing cargo co rrectly . . . . . . . . . . . . . . . 257
Repo rt ing Safety Defects . . . . . . . . . . . . . . 259
Safety belts . . . . . . . . . . . . . . . . . . . . . . 26 1
Gene ral information . . . . . . . . . . . . . . . . . 26 1
W hy use safety belts? . . . . . . . . . . . . . . . . 262
Safety bel ts . . . . . . . . . . . . . . . . . . . . . . . . 264
B el t tensione rs . . . . . . . . . . . . . . . . . . . . . . 267
Airbag system . . . . . . . . . . . . . . . . . . . . 269
I mpo rtant info rm ation . . . . . . . . . . . . . . . 269
Fr ont airbags . . . . . . . . . . . . . . . . . . . . . . . 273
M onitoring the Advanced Airbag System . 28 1
Side airbags . . . . . . . . . . . . . . . . . . . . . . . . 285
Side curtain airbags . . . . . . . . . . . . . . . . . . 288
Child safety . . . . . . . . . . . . . . . . . . . . . . 29 1
Important information . . . . . . . . . . . . . . . 291
Ch ild safety seats . . . . . . . . . . . . . . . . . . . . 297
Secur ing ch ild safety seats . . . . . . . . . . . . 302
4
LATCH sys tem (lower anchorages and
tethers for c hild ren) . . . . . . . . . . . . . . . . . 305
Additional in format ion . . . . . . . . . . . . . . . 309
Maintenance and Care . . . . . . . . . . . 310
Checking and Filling . . . . . . . . . . . . . 310
Fuel...... .. .. .. .. .. ............. .. 310
Refueling . . . . . . . . . . . . . . . . . . . . . . . . . . 312
Se lective catalytic reduction (AdBlue/
DEF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Emiss ions control systems . . . . . . . . . . . . 317
On Boa rd D iagnost ic System (OBD) . . . . . 318
En gine compartment .. ............. .. 319
En gine o il . . . . . . . . . . . . . . . . . . . . . . . . . . 32 1
Cooli ng system . . . . . . . . . . . . . . . . . . . . . . 3 24
Brake fluid . . . . . . . . . . . . . . . . . . . . . . . . . 326
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Windshie ld washer system . . . . . . . . . . . . 328
Service interva l display
328
Wheels .... .. .. .. .. ............. .. 330
Wheels and Tires . . . . . . . . . . . . . . . . . . . . 330
Tire pressure mo nitor ing system . . . . . . . 347
Run -flat tires . . . . . . . . . . . . . . . . . . . . . . . 349
Care and cleaning . . . . . . . . . . . . . . . . 351
General information . . . . . . . . . . . . . . . . . 351
Car washes . . . . . . . . . . . . . . . . . . . . . . . . . 351
Cleaning and care info rmation . . . . . . . . . 352
P lac ing you r vehicle ou t of serv ice 356
Troubleshooting . . . . . . . . . . . . . . . . . 357
Emergency assistance . . . . . . . . . . . 3 57
Gener al info rmation . . . . . . . . . . . . . . . . . 357
Eq uipment . . . . . . . . . . . . . . . . . . . . . . . . . 3 57
T ire mobility kit . . . . . . . . . . . . . . . . . . . . . 3 57
Replacing a whee l . . . . . . . . . . . . . . . . . . . 359
Fuses and bulbs . . . . . . . . . . . . . . . . . . 3 64
Fuses.. ... .. .. .... .. ... .. ..... ... .. 364
Bu lbs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368
Emergency situations . . . . . . . . . . . . 3 69
Genera l . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369
Start ing by push ing or tow ing . . . . . . . . . . 369
Start ing with jumper cables . . . . . . . . . . . 369
Usingthejumpstartcable . ...... ... .. 370

Opening and closing
-The LED in the driver's door rail blinks when
you lock the vehicle . If the LED lights up for
approximately 30 seconds after locking,
there is a malfunction in the central locking
system. Have the problem corrected by an
authorized Audi dealer or authorized Audi
Service Fac ility.
Key set
Fig . 15 Your vehicle key set
@ Remote control key or convenience key*
The convenience key* is a remote control key with
special functions
c:> page 32 and c:> page 77.
You can unlock/lock your vehicle with the remote
control key. A mechan ical key is integrated in the
remote control key
c:> page 31.
@ Key fob with vehicle code
Applies to vehicles with Audi connect vehicle control
Open the key tag and scratch to reveal the vehicle
code. You can unlock the Audi connect vehicle
control services* for your vehicle with this vehicle
code . For additional information, see
c:> page 19 7 .
Replacing a key
If a key is lost, see an authorized Audi dealer or
author ized Audi Service Facility. Have this key de­
activated . It is important to bring all keys wit h
you . If a key is lost, you should report it to your
insu rance company .
Number of keys
You can check the number of keys ass igned to
your vehicle in the Infotainment system. To do this, select the
I MENU ! button> Vehicle> left
control button >
Service & checks > Vehicle in-
30
formation . This way, you can make sure that you
have all the keys when purchasing a used vehicle.
Electronic immobilizer
The immobilizer p revents unauthorized use of
the vehicl e.
Under certain circumstances, the vehicle may not
be able to start if there is a key from a different
vehicle manufacturer on the key chain .
Data in the master key
When driving, service and maintenance-relevant
data is cont inuous ly stored in your remote con­
trol key. Your Audi se rvice advisor can read out
th is data and tell you about the work your vehicle
needs . T his applies also to veh icles w ith a con­
venience key*.
Personal convenience settings
If two people use one vehicle, it is recommended
that each person always uses their own remote
control key. When the ignition is turned off or
when the vehicle is locked, pe rsonal convenience
settings for the following systems are stored and
ass igned to the remote master key.
- Climate cont rol system
- Steeri ng wheel heating*
- Central lock ing system
- Interior lighting*
- Exter ior lighting
- Rain sensor
- Memory function*
- Park ing aid*
- Adapt ive cru ise control*
- Active lane assist*
- Side assist*
- Traffic jam assist*
- Distance warning*
- Night vision assist*
- Audi pre sense*
- Speed warning*
The stored settings are automatically recalled
when you unlock the vehicle, open the doors or
turn o n the ignition . .,..

Cl a:, ...... N
" N ...... 0
0
::r ' engaged, for example when you notice that t he
next traffic light is red . This produces an engine
b raking effect, wh ich he lps to protect the brakes
and tires and reduces the emissions and f uel con­
sumpt ion to zero (fuel shut-off dur ing decelera­
tion) .
Shift efficientl y
Upshifting earlier is an effective way to save fue l.
Staying in a gear too long uses fue l unnecessari­
ly .
Press down on the acce lerator peda l slowly and
avoid "kick -down".
Avoid full acceleration
You sho uld rare ly t rave l at the maxim um vehicle
speed. High speeds cause a d isp roportiona tely
hi gh increase in fuel consump tion, emissions and
traffic noise . Driving more slowly saves f uel.
Reduce idling time
The Start/Stop system* he lps to reduce the id ling
time automatically. In vehicles wi thout the Sta rt/
Stop system*, it is efficient to switch the engine
off when stopped at ra ilroad crossings and long
red lights . Stopping the engine for
30 -40 sec­
onds already saves more fuel than the amount of
extra fuel needed to restart the eng ine.
I t takes a very long time in idle to wa rm the en­
gine up to operating temperature . Wear and
emissions are especially high in the warm -up
phase. Therefore, you should begin driving im­
mediately after starting the engine. Avoid high
RPMs while do ing th is .
Have maintenance perf ormed regularly
By having maintenance performed regu larly on
your ve hicle, you can he lp to reduce fuel con ­
sumpt ion before you even start to drive. The
maintenance condition of your vehicle not only
affects traffic safety and long-term value but a l­
so impacts fuel consumption . A poorly main­
tained engine can lead to fuel consumpt ion that
i s
1 0% hi gher tha n normal.
Driving
Avoid short trips
T he eng ine and exh aust cleaning system mus t
r each their optima l operat ing temperatu re to ef ­
fectively reduce consumption and emissions.
A cold engine uses a d isp roportionately high
amoun t of fue l. The engine re ac h es operat ing
temperat ure and cons umption norma lizes on ly
after approximate ly 2.5 mi les (4 km) .
Check the tire pressure
To save fuel, ma ke sure the t ires are always i n­
flated to t he correct pressure~
page 340. The
fuel consumpt io n can increase by
5% if the pres ­
s u re is on ly
0 .5 bar too low. Due to the increased
rolling resistance, low tire pressures wi ll also
l ead to greater tire wear and will affect driving
behavior.
Do not drive on winter tires year -round, as this
will consume up to
10% more fuel.
Eliminate unnecessary weight
S ince eve ry po und of ext ra weight increases f uel
co nsump tion , a quick inspect io n of the luggage
compartment may be worth it to avoid unneces ­
sary weight .
When not be ing used , a roof rac k sho uld be re­
moved to decrease the w ind resis tance of the ve ­
hicle . This will save you approximately
12% fu el
at speeds from
62 -75 mph (100 -120 km/h) .
Save energy
The eng ine d rives the generator, which generates
electric ity; the fuel consumpt io n also increases
wi th the dema nd for e lec tric ity . T he refore, sw itch
electrical eq uipment off when you no longer
need it . Examples of eq uipment that uses a lot of
energy are air blowers at a high setting, the rear
window defogger and seat heating* .
@ Note
Do not leave engine idling unattended after
starting. If warning lights sho uld come on to
i ndicate improper operation, they would go
unheeded. Extended idling also produces
heat, which could resu lt in overheating or
other damage to the veh icle or other proper ­
ty .
75

Driving
(D Note
-Have your vehicle maintained properly and
in accordance with the service recommenda ·
tions in your Warranty & Maintenance book­
let . La.ck of proper maintenance as well as
improper use of the vehicle will impair the
function of the emission control system and
could lead to damage.
- Do not alter or remove any component of the Emission Control System unless ap·
proved by the manufacturer .
- Do not alter or remove any device, such as
heat shields, switches, ignition wires,
valves, which are designed to protect your
vehicle's Emission Control System and other
important vehicle components.
(0 Tips
The consumption estimates as published by
ENVIRONMENTAL PROTECTION AGENCY
(EPA) and Transport Canada may not corre­
spond to your actual consumption on the
road, which will vary depending upon vehicle
load and speed, road and weather conditions,
trip length, etc.
Steering
Manual steering wheel position adjustment
Applies to: vehicles with manual steering wheel adjustment
The steering wheel position is adjustable up and
down and forward and back.
Fig. 79 Ste eri ng col umn : lev er to adjus t the stee rin g whe el
p os it ion
.,. Pull the lever in the direction of the arrow
9,&. .
76
.,. Bring the steering wheel into the desired posi­
tion.
.,. Push the lever against the steering column un­
til it is secure.
A WARNING
Incorrect use of the steering wheel adjust­ ment and an incorrect seating position can
cause serious injuries.
- Only adjust the steering column when the
vehicle is stationary so that you do not lose control of the vehicle .
-
-Adjust the driver's seat or steering wheel so
that there is at least a 10 in (25 cm) dis­
tance between your chest and the steering wheel. If you do not maintain this distance
I
the airbag system will not be able to provide
its full protection.
- If your physical characteristics prevent you
from sitting at least 10 in (25 cm) or more
away from the steering wheel, see if an au­
thorized Audi dealer or authorized Audi
Service Facility can provide adapters that
will help.
- If your face is level with the steering wheel,
the airbag does not provide as much protec ­
tion during a collision. Always make sure
that the steering wheel is level with your
chest .
- Always hold the steering wheel with your
hands in the 9 o'clock and 3 o'clock posi ­
tions to reduce the risk of injury if the airbag
deploys .
- Never hold the steering wheel in the 12 o'clock position or with both hands on the
rim or the center of the steering wheel.
Holding the steering wheel incorrectly sig­
nificantly increases the risk of injury to the
hands, arms and head if the driver airbag
deploys.

System settings
Delete Bluetooth device*
The se lecte d cell p ho ne/mo bile dev ice is dis con ­
nected from t he M MI and is removed from the
list of all devices that are alrea dy paire d.
Show Bluetooth profiles*
You can Connect or Disconnect the Handsfree ,
Me ssages *, Dire ctory /contacts
an d Bluetooth
audio player
pro files sep arately.
Bluetooth settings*
- Bluetooth :
select and confirm a set ting for the
B luetoot h connec tion v is ibility . Select
Visible
fo r th e MM I to be vis ib le to o ther dev ices. Se­
l ec t
Invisible fo r th e M MI to not be v is ible t o
othe r devi ce s. H oweve r, it is still possib le to es ­
tab lish a Bl uetoo th con nection with pai red de ­
vices when the v is ibi lity is switched off. Se lect
Off to t urn visibi lity off . Then a B luetooth con ­
nect ion is not possible .
-Bluetooth audio player : when this function is
switc hed on~' the Bluetooth audio player is
available as a so urce in t he
Media menu .
-Bluetooth name : the MMI B luetooth name (for
example "AUDI MMI") is d isp layed and ca n be
c h anged.
Online settings*
- Data usage counter :
the amount of data pack ­
ets that a re sent a nd received throug h the MMI
is d isp layed. You can reset the data usage infor­
mation to zero using the
Reset data counter
option.
- Network status : the mobile netwo rk p rovider
fo r data se rvice as well as the netwo rk status
are disp layed .
Wi-Fi settings*
See ¢ page 193, Wi -Fi hotspot.
Storing as a default telephone
Applies to: vehicles with telephone
Requir emen t: a cell phone must be connected to
t he MM I
¢page 174.
As soon as t he cell phone is i n range and the
B lue tooth func tion on the ce ll phone and in the
MM I is swi tched o n, this ce ll phone is g iven pr io r­
ity ove r th e ot her Blue tooth devices and is c on-
248
necte d dir ectly to the M MI. The connec ted ce ll
p hone is d is pl ayed first in t he dev ice li st .
Network settings*
- Login :
you can chose an automatic log in to
your cell p ho ne servi ce pro vider 's ne twor k, or
you can ch oose a
manual log in from t he list of
avai la bl e netwo rks .
-Network selection : availabl e netwo rks in t he
presen t loca tion can be sele cte d unde r network
select io n. This f unction is on ly avai la bl e for the
Manual log in setting.
Apple CarPlay sound settings/ Android Auto
sound settings
Applies to: vehicles with Audi smartphone interface
See q page 249.
About Apple CarPlay/ About Android Auto
Applies to: vehicles with Audi smartphone interface
Here you w ill find l ega l informa tion regarding
t h e use o f A pple Car Play o r And ro id Aut o and in­
fo rmat ion a bout device -s p eci fic d ata exch ange.
Delete Apple CarPlay device/Delete Android
Auto device
Applies to: vehicles with Audi smartphone interface
Require ment: yo ur cell phone must not be con ­
n ect ed to the Au di music interf ace wi th a USB
adap ter.
Se lec t:
Audi smartphone > a dev ice from t he lis t
> r igh t con trol b utto n.
To remove your cell p ho ne from the list, se lect
and co nfirm
Delete Apple CarPlay device or De­
lete Android Auto device .
System update
"'Select : !ME NUI bu tton> Settings > left control
bu tton >
System maintenance.
- System update :
slide the storage device with
t he update da ta into the a pprop ria te drive
¢ page 2 26 . Se lec t and conf irm the dr ive>
Start update . The length of the p rocess de ­
pe nds on the s ize of the upd ate.
- Reset driver installation: the selected media
dr iver p ackage is rese t to t he se ttings a t the
t im e of delivery .

Cl a:, ...... N
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0
::r ' Software license information
Information on MMI software and licensing
agreements
- Se lect: ~I M~E~N-U~I button > Settings > left co ntro l
button
> System maintenance > Version infor­
mation .
-Or: on line at www.aud iusa.com/so ftwareinfo.
Information on head-up di spla y software and li­
censing agreements
- Requirement: the vehicle must be stationary .
- Press and hold the head- up d isp lay button~
for more than five seconds after switching on
the ignit ion .
- Press the control knob to close the information .
Or: start driving.
Information on instrument cluster software and
licensing agreements
Pr ess the reset bu tto n 10 .011> t wice w ith in five
seconds of switc hing the ignit ion on.
ll Not avai lab le in all vehi cle s.
System settings
251

Wheels
Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver's re­
sponsibility to maintain correct tire pressure,
even if under-inflation has not reached the level
to trigger illumination of the TPMS low tire pres­
sure telltale.
Your vehicle has also been equipped with a TPMS
malfunction indicator to indicate when the sys­
tem is not operating properly. The TPMS mal­
function indicator is combined with the low tire pressure telltale. When the system detects a
malfunction, the telltale will flash for approxi­
mately one minute and then remain continuously
illuminated. This sequence will continue upon
subsequent vehicle start-ups as long as the mal­
function exists.
When the malfunction indicator is illuminated,
the system may not be able to detect or signal
low tire pressure as intended. TPMS malfunctions
may occur for a variety of reasons, including the
installation of replacement or alternate tires or
wheels on the vehicle that prevent the TPMS
from functioning properly . Always check the
TPMS malfunction telltale after replacing one or
more tires or wheels on your vehicle to ensure
that the replacement or alternate tires and
wheels allow the TPMS to continue to function
properly.
If the tire pressure monitoring indicator
appears
Applies to: vehicles with Tire Pressure Monitoring System in­
dic ato r
The tire pressure indicator in the instrument
cluster informs you if the tire pressure is too low
or if there is a system malfunction.
Using the ABS sensors, the tire pressure monitor ­
ing system compares the tire tread circumfer­
ence and vibration characteristics of the individu­
al tires . If the pressure changes in one or more
tires, this is indicated in the instrument cluster
display with an indicator light
RI] and a message.
If only one tire is affected , the location of that
tire will be indicated.
The tire pressures must be stored in the Infotain­
ment system again each time the pressures
348
change (switching between partial and full load
pressure) or after changing or replacing a tire on
your vehicle ~
page 349. The tire pressure moni­
toring system only monitors the tire pressure you have stored. Refer to the tire pressure label for
the recommended tire pressure for your vehicle
~ page 340, fig . 272.
Tire tread circumference and vibration character­
istics can change and cause a tire pressure warn­
ing if:
- the tire pressure in one or more tires is too low
- the tires have structural damage
- the tire was replaced or the tire pressure was
changed and it was not stored
~ page 349
- tires that are only partially used are replaced
with new tires
Indicator lights
RI] -loss of pressure in at least one tire~,& .
Check the tires and replace or repair if necessary.
Check/correct the pressures of all four tires and
store the pressure again in the Infotainment sys­
tem
~ page 349.
m (Tire Pressure Monitoring System) Tire
pressure: malfunction! See owner's manual.
If
m appears after switching the ignition on or
while driving and the
RI] indicator light in the in­
strument cluster blinks for approximately one
minute and then stays on, there is system mal­
function. Try to store the correct tire pressures
~ page 349. In some cases, you must drive for
several minutes after storing the pressures until
the indicator light turns off . If the indicator light
does turn off or turns on again after a short peri­
od of time, drive to an authorized Audi dealer or
authorized Audi Service Facility immediately to
have the malfunction corrected.
& WARNING
- If the tire pressure indicator appears in the
display, reduce your speed immediately and
avoid any hard steering or braking maneu­
vers. Stop as soon as possible and check the
tires and their pressure.

Fuses and bulb s
Fuse panel@ (red )
11 AdBlue heating
12 Third row seats
Fus e panel © (brown)
N o. Equip ment
2 Telephone
3 Lumba r suppo rt
4 Audi side assist
8 Sma rt mod ule (tank)
9 CD /DVD player
12 Homelink
13 Rearview camera, per
ipheral cameras
14 Right tail lights
16 Right safety belt tensioner
Fu se panel @ (red )
N o.
I Equipment
Bulbs
Replacing light bulbs
For your safety, we recommend that you have
your authorized Audi dealer replace any bulbs for
you.
I t is becoming increasing ly more and more diffi ­
cult to replace vehicle light bulbs since in many
cases, other parts of the car must first be re­ moved before you are able to get to the bulb.
This applies espec ially to the light bulbs in the
front of your car wh ich you can only reach
through the eng ine compartment.
Sheet metal and bulb ho lders can have sharp
edges that can cause ser ious cuts, parts must be
correctly taken apart and then properly put back
together to help prevent breakage of parts and long term damage from water that can enter
housings that have not been proper ly resea led.
For your safety, we recommend that you have
your author ized Audi dealer replace any bulbs for
you, s ince your dealer has the proper tools, the
correct bulbs and the expert ise.
G as disc harg e la m ps (Xe non light s):
368
Due to the high e lectrica l voltage, have the bulbs
rep laced by a qualified technician. Headlights
with Xenon light are identif ied by the high volt ­
age sticker.
LED h eadlights*
LE D headlights requ ire no maintenance. Please
contact your author ized Audi dealer if a bulb
needs to be rep laced.
& WARNING
Changing Xenon lamps without the necessary
equipment can cause serious personal injury.
- Bulbs are pressurized and can exp lode when
being changed. Potential risk of injury!
- On veh icles equipped with gas discharge
bulbs (Xenon light) life -threatening injuries
can result from improper handling of the high-vo ltage portions of such lamps!
- On ly your authorized A udi dealer or quali­
fied workshop shou ld change the bulbs in
gas discharge lamps. There are parts with
sharp edges on the openings and on the bulb holders that can cause serious cuts . If
you are uncerta in about what to do, have
the work performed by an authorized Audi
dea le r o r qualified workshop. Ser ious per­
sonal injury may result from improperly per­
formed work.
© Tips
- If you still prefer to replace the light bulbs
yourself, be awa re that the engine compa rt­
ment is a hazardous area to work in ~ .&.
in
Working in the engine compartment on
page 319 .
-It is best to ask your authorized Audi dealer
whenever you want to change a bulb .