2018 AUDI Q5 page 4

Care and cleaning
Component Situation Solution
Exhaust tail pipes
Road salt Water, cleaning solution suitab le for stainless steel, if nee-
essary
Decorative parts/ Deposits Mild
soap solution al, a cleaning solution suitab le for stain-
trim less stee l, if necessary
Paint Paint damage Refer to t he paint number on the vehicle data label, repair
with touch up
paint ~ page 369
Spilled fuel Rinse
with water immediately
Surface rust Rust remover, then protect with hard wax; for questions,
consult an author ized Audi dealer or authorized Aud i Serv-
i ce Facility.
Corros ion Have it removed by an authori zed Aud i dea ler or author-
ized Audi Service Fac ility.
Water no longer Pr
otect with hard wax (at least twice per year)
beads on the surface
of clean paint
No shine even though Treat wit h suitable polish; then apply paint protectant if
pa int has been pro- the polish that was used does not contain any protectant
tected/paint looks
poor
Deposits such as in- Dampen w ith water immediately and remove with a micro-
sects, bird dropp ings, f iber cloth
tree sap and road salt
Grease -based con- Remove immediately with a mild soap solution
al and a
taminants such as soft cloth
cosmetics or sunb lock
Carbon parts Deposi ts clean the same way as painted parts ~ page 344
Decorative decals Deposits Soft sponge with a mild soap solutiona l
•> Mi ld soap so lution: maxim um two tablespoo ns o f neu tra l s oap in 1 quart (1 lite r) of water
Interior cleaning
Component Situation Solution
Window glass
Deposits Glass cleaner, then wipe dry
Decorative parts/ Deposits Mild soap so lution al
trim
Plastic parts
Deposits Damp clo1th
Heavier deposits Mild soap solution
al, detergent-free p lastic clean ing solu-
tion, if necessary
Display s/instru-Deposi ts Soft cloth with LCD cleaner; dust in the lower area of the
ment cluster instrument cluster can be removed using a soft brush.
Controls Deposits Soft brush, then a soft cloth with a m ild soap solutional
Safety belts Deposits Mild
soap so lution a l, allow to dry before letting them re -
tract
346

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Placing your vehicle out
of service
If you would like to take your vehicle out of serv­
ice for a longer time, contact an authorized Audi
dealer or authorized Aud i Serv ice Facility . They
w ill adv ise you of important measures, such as
corros io n protection, se rvice and storage proce ­
d ur es. A lso fo llow the information abo ut the ve ­
hicl e ba ttery
¢page 321.
Care and cleaning
349

Emergency assistance
Emergency assistance
General information
.,. Park the vehicle as far as possible from moving
traffic in the event of a breakdown. In the event
of a flat tire, park the vehicle on a level surface .
It you are on a steep hill, be especially careful.
.,. Set the parking brake .
.,. Switch the emergency flashers on .
.,. Have the passengers exit the vehicle . They
should move to a safe place, for example
be­
hind a guard rail.
.&, WARNING
Follow the steps given above . This is for your
protection and the for the safety of other driv­
ers.
Equipment
Vehicle tool kit/tire mobility kit/vehicle
jack
Applies to: vehicles with the vehicle tool kit, tire mobility kit
and veh icle jack
Fig. 270 Luggage co mpartment: ve hicle too l kit, veh icle
j ack, tir e m ob ility k it and comp ressor
The vehicle tool kit, vehicle jack, tire mobility kit
and compressor are stored in the luggage com·
pa rtm ent under the cargo floor cover. Lift the
cargo floor using the handle .
.&, WARNING
Improper use of the vehicle jack can cause se­
rious persona l injuries.
-Never use the screw driver hex head to
tighten wheel bolts, since the bolts cannot
attain the necessary tightening torque if you
350
use the hex head, potentially causing an ac­
cident.
-The factory-supplied jack is intended only
for your vehicle model. Under no circum­ stances should it be used to lift heavy
vehicles or other loads; you risk injuring
yourself.
-Never start the engine when the vehicle is
raised, which could cause an accident .
-Support the vehicle securely with appropri·
ate stands if work is to be performed under·
neath the vehicle; otherwise, there is a
po ·
tential risk for injury .
-Never use the jack supplied with your Audi
on another vehicle, particularly on a heavier
one . The jack is only su itable for use on the
vehicle it came with.
(i) Tips
The vehicle jack in your vehicle is mainte· nance-free .
Tire mobility kit
Preparation
Applies to: vehicles with tire mob ility kit
.,. Read and follow the important safety precau-
tions
c::> page 350 .
.,. Set the parking brake .
.,. Select the "P" selector lever position .
.,. Check if a repair with the tire mob ility kit is pos ·
sible
c::> page 350 .
Using the tire mobility kit
Applies to: vehicles with tire mob ility kit
Fig. 271 Tir e : tire damage that cannot be repaired

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The tire repair is only meant for temporary use.
Change the spare tire as soon as
possib le ¢ Li:\. .
If the tire is pierced by an object such as a nail,
do not remove the object from the tire.
The tire mobility kit can be used at temperatures
as low as -4 ° F (- 20 °C).
The tire mobility kit m ay not be u sed:
- if the tire has cuts or punctures that are larger
than 0.16 in (4
mm) @¢ fig. 271
-if the rim is damaged @
- if you drove with very low tire pressure or with-
out air in the tire @
See an authorized Aud i dealer or authorized Aud i
Service Facility for assistance in these situations.
A WARNING
- Please note that the tire mobility kit cannot
be used in all situations, and that it may on­
ly be used temporari ly.
- The tire sealant must not come in contact
with sk in, eyes, or clothes.
- If tire sealant gets in your eyes or on your
sk in, thoroughly rinse the affected area im­
med iately w ith clean water.
- Do not inhale the fumes .
- If you swallow any of the tire sealant, thor-
oughly rinse yo ur mouth immediately and
drink a lot of water. Do not induce vomiting.
Seek medical attention immediately.
- Change your clothes immediate ly if they get
t ire sealant on them.
- If an allergic reaction occurs, seek immedi­
ate medical attention.
- Keep the tire sea lant away from children .
(D Tips
-If se alant lea ks, allow it to dry i n place. Yo u
can then pee l it off like a sticker.
- Note the expiration date on the sealant bot ­
tle . Replace the tire sea lant at a n author­
i zed Audi dealer or author ized Audi Se rvice
Facility .
- Radio reception can be i nterrupted when
operating the compressor.
- Obey all laws.
Em ergen cy as sis tanc e
Repairing tires
Applies to : veh icles w it h tire mo bility k it
F ig. 2 72 Co mponents of t he tire mob ility k it
Fig . 273 Tire mobil ity kit connect ion
Requirement: the tire mobility kit must be laid
out and ready for
use ¢ page 350 .
Installing the tire mobil ity k it
.,. Open the cover @on the compressor
¢fig. 272 .
N
l!l 0
ct m
.,. Remove the connector © and pressure hose ®
w ith pressure gauge from the housing .
.,. Install the compressor pressure hose ® onto
the flange @ on the t ire sealant bottle
(J) .
.,. Insert the sea lant bott le with the flange at the
bottom into the opening @ on the compressor
cover .
.,. Remove the valve cap from the faulty tire .
.,. Install the filler hose @) on the valve 0
¢fig. 273.
.,. Connect the plug ©¢ fig. 2 72 to an outlet in
the vehicle.
.,. Switch the ignit ion on .
Inflating a tire
.,. Move the switch ®¢ fig. 2 73 on the compres-
sor into position
I. .,..
351

Emerg enc y assis tance
~ Inflate the tire to between 29 psi (200 kPA)
and 36 psi (250 kPA) and read the pressure on
the gauge.
~ If this tire pressure is not reached, remove the
filler hose. Drive s lowly approximately 33 feet
(10 m) forward or in reverse so that the sealant
can be d istr ibuted in the tire . Pump up the t ire
again ~,&. .
_& WARNING
-Read and follow the manufacture r's safety
precautions on the compresso r and in the
instructions on the bottle of sealant.
- If a t ire pressu re of 29 ps i (200 kPA) cannot
reached after inflating for 6 minutes, then
the tire is too severely damaged . Do not
continue driving .
- If the tire cannot be repaired with the tire sealant, see an authorized Audi dealer or au­
thorized Audi Service Facility for assistance .
(D Tips
Do not operate the compressor for mo re than
six minutes continuously, or it can overheat .
Once the compressor has cooled, you can con­
tinue to use it .
Completing
App lies to: ve hicles w ith t ire mobility kit
~ Adhere the sticker that says "max . 50 mph
(max. 80 km/h)" that is provided w ith the t ire
mobility kit within the driver 's field of vision .
~ Stop the vehicle after driving for about 10 m i­
nutes and check the tire pressure.
~ If the t ire pressure is lower tha n 19 ps i (1 30
kPA), then the t ire is too severely damaged. Do
not continue driving .
_& WARNING
Pay attention to the following after repairing
the tire:
- Do not drive faster than 50 mph (80 km/h) .
- Avoid hard acceleration, bra king sharply,
and fast cornering .
- The veh icle m ay become mo re diff icul t to
contro l.
352 -
If the tire is too severe ly damaged, see an
author ized Audi dealer or authorized Audi
Serv ice Facility for ass istance.
@) For the sake of the environment
You can give the used tire sealant bottle to an
a uthorized Audi dea ler or authorized Audi
Service Fac ility for disposal.
(D Tips
Remember to obtain a new bott le of sealant
from an authorized Audi dealer or authorized
Audi Service Fac ility after repairing a tire.
Replacing a wheel
Preparation
You must complete the preparation before
changing a tire .
~ Read and follow the important safety precau-
tions ~ page 350 .
~ Set the park ing brake .
~ Select the "P" se lector lever position.
~ When tow ing a tra ile r: d isconnect the trailer
from yo ur vehicle.
~ Switch on wheel c hange mode* in the In fotain ­
ment system:
! MENUI button> Vehicle > left
control button >
Ser vic e & check s > Air suspen ·
sion : wheel change .
~ Switch the ignit ion off.
The vehicle jack mode* switches off automatica l­
l y at speeds above 6 mph (10 km/h).
_& WARNING
When us ing the veh icle jack* on a road with a
steep hill or offroad, you must take extra pre­
cautions to prevent the vehicle from rolling .
Use suitable objects to block the front and
bac k of the wheel that is d iagonal from the
wheel with the flat t ire.
_& WARNING
You o r you r passengers could be injured while
ch anging a whee l if you do not follow these
safety pre caut ions:

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-If you have a flat tire, move a safe distance off the road. Turn off the engine, turn the
emergency flashers on and use other warn­
ing devices to alert other motorists.
-Make sure that passengers wait in a safe
place away from the vehicle and well away
from the road and traffic.
-To help prevent the vehicle from moving
suddenly and possibly slipping off the jack*,
always fully set the parking brake and block
the front and back of the wheel diagonally opposite the wheel being changed. When
one front wheel is lifted off the ground,
placing the Automatic Transmission in P
(Park) will
not prevent the vehicle from
moving .
-Before you change a wheel, be sure the
ground is level and firm. If necessary, use a
sturdy board under the jack*.
-Always store the vehicle tool kit, the jack*
and the replaced tire in the luggage com­
partment ¢ page 2 5 7.
(D Tips
-Obey all laws.
-Before changing the wheel, you must acti-
vate the jacking mode*, so that the auto­
matic controls for the air suspension* do
not make it more difficult to lift the vehicle
with the jack*
c::> page 354.
Removing the caps
Fig . 274 Wheel: wheel bolts with caps
.. Slide the plastic clip (from the vehicle tool kit)
onto the cap until it engages
¢ fig. 274.
.. Remove the cap with the plastic clip.
Emergency assistance
Loosening the wheel bolts
Fig. 275 W hee l: l oosen ing t he wheel bolt
.. Slide the wheel wrench (from the vehicle tool
kit) all the way onto the wheel bolt .
.. Turn the wheel bolt approximately one turn to
the left -arrow-. To reach the required torque,
hold the end of the wheel wrench. If the wheel
bolt will not loosen, press carefully on the
wheel wrench with your foot. Hold onto the ve­
hicle securely while during this and make sure
your stance is stable.
A WARNING
--To reduce the risk of an accident, only loosen
the wheel bolts gently (one turn) before rais­
ing the vehicle with the vehicle jack* .
353

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(D Tips
The vehicle jack mode* switches off automati­cally at speeds above 6 mph (10 km/h) .
Removing and installing a wheel
Fig. 278 Wh eel: i nt ern al hex so cket to turn th e w hee l
b olts
Fig. 279 Wheel: alignment pin in the top hole
Remo ving a wheel
.,. Remove the top wheel bolt complete ly using
the hex socket in the screwdriver handle (in the
vehicle tool kit)
c::> fig. 2 78 and place it on a
clean surface .
.,. The n install the alignment pin (from the vehicle
tool kit) by hand into the empty wheel bolt ho le
c::>fig . 279.
.,. Remove the rest of the wheel bolts .
.,. Remove the wheel c::>G). The al ignm ent pi n re-
mains in the hole while doing this.
Install a wheel
Read the direct ions on c::> page 355 when ins tal­
ling unidirectional tires .
.,. Slide the wheel on over the alignment pin c::> 0 .
.,. Install the wheel bo lts and tighten gen tly using
t h e hex socket .
Emergen cy as sis tanc e
.,. Remove the alignment pin and also tighten the
remaining whee l bolt .
.,. Carefully lower the vehicle using the vehicle
jack* .
.,. T ighten the wheel bolts in a diagonal pattern
using the wheel wrench .
The wheel bolts must be clean and loosen/tight ­
en easily. Check the contact surfaces for the
whee l and hub. Contam inants on the se surfaces
must be removed before install ing the whee l.
A WARNING ~
Never use the hex socket in the screwdriver
handle o r the hex socket wrench with the
ra tc het to loosen or tighten the wheel bolts.
This increases the risk of an ac cident, because
you will not reach the tightening specif ication
required .
(D Note
When removing o r instal lin g the wheel, the
rim co uld h it the br ake rotor and damage t he
rotor . Work carefully and have a second per ­
son help you .
(D Tips
-When mount ing tires with unidirectional
tread de sign
make sure the tread pattern is
pointed the right way
c::> page 355 .
- T he wheel bolts sho uld be clean and easy to
t u rn. Check for dirt and corrosion on the
mating surfaces of both the wheel and the
hub. Remove all dirt from these s urfaces
be­
fore remounting the wheel.
Unidirectional tires
-
A un idirectional t ire profi le is identified by arrows
that point in the r unning direct ion on the tire
s idewa ll. You must always adhe re to the spec i­
fied ru nning direction. Th is is necessary ensure
the tire's opt imum pe rformance in reg ard to
ad ­
hesion, runni ng no ise, friction and hydroplaning .
T o benefit fully from the advantages of the uni­
directional t ire design, yo u should replace fa ulty
t ir es as soon as possible and restore the correc t
runn ing direction on all of the t ires.
355

Emergency assistance
Finishing
.,. Reinstall the caps on the whee l bolts if neces ­
s ar y.
.,. Store the vehicle tool kit i n its design ate d
p lace .
.,. If the removed whee l does not fit in the spare
whee l we ll, store it sec ure ly in t he luggage
compartment
c::> page 257.
.,. Check the tire press ure on the installed whee l
as soon as possible .
.,. Correct the tire pressure a nd s to re i t in the I n­
fota inment system
c::> page 343 .
.,. The w heel bo lt tig hte ning spe cifica tion mus t be
1 00 f t lbs ( 140 N m). C heck it as soon as p ossi­
ble wi th a t orq ue w rench . Drive care fully unti l
then .
.,. Have the faulty wheel rep laced as quick ly as
poss ib le .
(D Tips
- If you notice t hat the w hee l bo lts are cor­
r oded and diffic ult to t urn wh ile chan ging a
tire, they sh ould be replaced before you
chec k the tig htening torque.
- D rive at reduced speed until you have the
tig htening torques c hec ke d .
Notes on wheel changing
Please read the info rmation c::> page 332 if you
are go ing to use a replaceme nt tir e w hich is dif­
f er ent fro m the tires on your v ehicle.
Afte r you change a t ire:
- Check the tire pressure on the replacement
tire immediately after installation.
- Have the wheel bolt tightening torque
checked with a torque wrench as soon as pos­
sible by your authorized Audi dealer or quali­
fied workshop.
- With steel and alloy wheel rims , the wheel
bolts are correctly tightened at a torque of
100 ft lbs (140 Nm) .
- If you notice that the wheel bolts are corroded
and difficult to turn while changing a tire,
they should be replaced before you check the
tightening torque.
356 -
Replace the flat tire with a new one and have
it installed on your vehicle as soon as possi­
ble. Remount the wheel cover.
Until then, drive with extra care and at reduced
speeds.
_&. WARNING
- If you are going to equip yo ur vehicle with
tires or r ims which diffe r from those which
were facto ry installed, then be sure to read
the information
c::> page 332 .
- Always make sure the damage d w heel or
even a flat tire and the jack* and too l kit are
properly secured in the luggage compart­
m en t and a re not loos e in the pass eng er
compa rtm ent .
- In a n accide nt or sudden maneuv er they
could fly forward, i njuring anyo ne in the ve­
hicle .
- Always s to re damaged wh eel, jack* an d
t oo ls sec urely in th e luggage com partm ent .
O the rwise, in an a ccide nt or sud den ma neu ­
v er they co u ld fl y forw ard, c ausi ng injur y to
pa ssengers in the ve hicl e.
-
Collapsible spare tire
App lies to: vehicles wit h co llapsible spare t ire
The co llaps ib le spa re tir e is i nte nded fo r sho rt­
t e rm use o nly. H ave the d amage d tire checked
a nd rep lac ed , if necess ary, by an autho riz ed Audi
d ealer or au thor ized A udi Se rvi ce Fac ility as soo n
as possible.
T here a re so me restr ictions o n the use of the co l­
lap sib le spar e tir e. The coll apsible spar e tir e h as
b een desig ned s pecif ic a lly for your type o f vehi ­
cl e. Do not rep lace it wit h the co llaps ible spa re
ti re from a nother type of vehicle .
T he collapsibl e spar e tir e is l oc at e d i n the l ug­
g age co mpa rtmen t under the ca rgo floo r cover .
Requireme nt: t he v ehicl e too l ki t
c::> pag e 350 and
th e co mpr ess or m ust b e laid out.
Removing
.,. Fold th e cargo floor cove r back c::> page 350 ,
fig. 270 .