2018 AUDI Q5 reset

Radio text is availab le for the selected station .
See
¢ page 221.
@ Screen view
Display Cover art or Station logo. See
¢ page 224, Preferred picture view *.
Displaying the station list:
Turn the control knob. Or : press the I BACK ! but­
ton .
Radio menu
Fig. 203 Example: Ra dio menu
~ Se lect : I RADIO ! button > left control button.
Setting the frequency band : select and confirm
the desired frequency band in the radio menu
¢ fig. 203 . Or: press the I RADIO I button repeat­
edly until the desired frequency band is set . The
station list is displayed.
@ Presets
The presets list is displayed q page 223, Pre­
sets .
@SiriusXM alerts
App lies to: ve hicles with SiriusXM alerts
After you have sto red a SiriusXM alert for your fa­
vorite tracks or artists
page 222, an overview
of your favorite tracks or artists currently being
received on SiriusXM is displayed .
@SiriusXM
App lies to: ve hicles with SiriusXM alerts
The SiriusXM* station list is disp layed.
Additional frequency bands
u co ~ Depending on the vehicle equ ipme nt, you may al-
:::. so be able to se lect additional frequency bands ......
~ @ /@ ¢ fig. 203 in the selection menu. 0 co
Radio
Presets
You can store your favorite stations from every
frequency band in the presets list.
~ Select: the I RADIO I button > l eft control button
> Presets.
Requirement: the presets list must be displayed.
-Storing presets : select and confirm a free pre­
set space.
Follow the system instr uctions.
- Select and confirm
a station from the list if
necessary.
Requirement: a station list must be d isplayed .
-Storing presets : select: an entry from the list>
right control button > Store as preset. Or:
press and hold the contro l knob for several sec­
onds .
T he shortcut keys are automatically assigned to
the presets 1 to 8. You can select the stations di­
rectly using the preset buttons
page 155.
-Displaying the presets list : select: I RADIO I but­
ton
> Presets .
Requirement: the presets list must be displayed .
-Listening to presets: select and confirm a pre­
set from the list.
- Move favorite : select a favorite from the list >
right control button > Move favorite. Or : press
and hold the control knob for several seconds.
Select and confirm the location of the selected
preset.
- Deleting presets: select a preset from the list >
right control button > Delete preset > Delete
this preset or Delete all p resets .
Additional settings
Radio settings
~ Select: I RADIO I button > rig ht control button >
Radio settings.
The following se ttings can be selected , depend-
in g on the band that is selected :
..,.
223

Radio
Station names (FM)
Variable :
scrolling text transmitted by the FM
stations is shown in the Infotainment system
display.
Fixed : scrolling text transmitted by the FM sta­
tions is not shown in the Infotainment system
disp lay. Only the current section of the scro lling
text is displayed.
FM/AM HD Radio*
You can sw itch HD Rad io recept io n on o r off.
Channel sorting (SiriusXM*)
You can set the station sorting for SiriusXM sta­
tion lists* by:
-Channel number: the channels are sorted in as­
cending order according to their channel num­
ber.
- Channel name : the channels are listed in alpha­
betical order.
- First category, then channel number: th e
channels are sorted by the ir category and then
by the ir channel numbers.
- First category, then channel name: the chan­
nels are sorted by their category and then by
their channel names.
Category filter (SiriusXM*)
The stations shown in the station list can be fi l­
tered by your personal preferences and by pro­
gram type. The program categories that you can
select depend on what is offered by your provid­
er. Select the
All categories option to deactivate
all filter options and display all ava ilable stations
in the satellite station list.
Troubleshooting
Problem Solution Show "Now Playing"
screen
When the function is switched on~ and the sta­
tions or presets list is open, the disp lay wi ll
switch to the
Show "Now Playing" screen view
after approximate ly five seconds ¢
page 222. De­
pending on availability, information about the
set stat ion (such as stat ion name, artist and sta­
tion logo) may be displayed in this view.
Preferred picture view*
You can set your preferred screen view for the
Show "Now Playing" screen¢ page 222.
-Station logo: the station logo is displayed, de­
pending on availability .
-Cover art: the album cover is displayed if availa­
ble.
Gracenote online database*
Requirement: the MMI must be connected to the
Internet. The
Cover art option must be selected
¢ page 224, Preferred picture view *.
When the funct ion is switched on~. the album
cover or genre cover for the song that is play ing
i s loaded from t he Gracenote online database,
depend ing on availability.
Subscription status (SiriusXM)*
This optio n is available when your subscr ipt ion is
about to expire or has already expired . The expi­
ration date for your license is displayed.
Call to SiriusXM *: the contact information for
your satellite radio provider is displayed . To call
your satellite radio provider using the MMI, press
Call to SiriusXM *.
A station with poo r reception is no longer Store the stat io n as a preset in advance. Access the pre-
displayed in the station list once you sets using the presets list¢
page 223.
switch to a different station.
224

u co ..... N r--­N ..... 0 <( 0 00
Media
Introduction
There are various media drives and connections
avai lab le in the MMI. For example, you can play
audio/video* fi les from t he Jukebox* or connect
your mobi le device to the Audi mus ic interface*
and operate it through the MMI.
Notes
General
Media and format re strictions :
the MM I (includ ­
ing the SD card reader and the USB storage de ­
vice connection *) was tested wit h a variety of
products and media on the market. However,
there may be cases where ind ividual devices or
media and audio/video files* may not be recog­
n ized, may play on ly w ith restrictions, or may not
play at all.
Digital Rights Management : please note that
the audio/video* files are subjec t to copyright
protection .
The med ia drives do not play f iles that are pro ­
tected by
ORM and that are ident ified with the
symbol
rfl.
Data secu rity : never store important data on SD
cards, the Jukebox*, CDs/DVDs or mobile devices .
Aud i AG is not responsib le for damaged or lost
f il es and media .
Loading times : th e more files/fo lders/p lay lists
that are on a storage medium, the longer it will
take to load the audio/v ideo* files . Audi recom­
mends using storage med ia tha t on ly conta in au­
d io/video files* . To decrease the t ime it takes to
l oad audio/v ideo f iles*, create subfolders (fo r ex­
ample, fo r th e a rt ist o r album). The loading time
will also increase when importing fi les.
Additional information : when playing, audio
f iles are automatically displayed with any add i­
tional informat ion that is sto red (such as the ar­
tis t, trac k and albu m cover). If this informa tion is
n o t availa ble o n the sto rage med ium, t he
M MI
will check the Grace note metadata database .
Media
However, in some cases, the additional in fo rma ­
tion may not be displayed.
Re stri cted functionality : reset the Media set­
tings
t o the fac to ry defau lt settings if func tional ­
ity is restr icted
¢ page 246.
If fu nctionali ty is rest ricted, reset the Jukebox *
to the fa ctory default se tt ings ¢ page 246.
For information about the propert ies of s upport­
ed med ia and fi le formats ,
see¢ page 240 .
@ Note
Always fo llow the information fo und in ¢ @ in
Wi-Fi hotspot on page 194 .
CD/DVD operation
CD /DVD and format restrictions :
the funct iona li­
ty of individ ua l st orage media may be limited due
to the v ariety of b lank CDs/DVDs avai lab le and
t h e various capacities. Audio C Ds or video DV Ds
with copy p rotection, CDs/DVDs that do not con ­
fo rm to the standard and multi session CDs may
have limit ed playback or may not play at a ll. Audi
recommends finaliz ing the recording process
whe n creat ing mult isess io n CDs . Mult isess ion is
not supported for DVDs .
Using CDs/DVDs , the CD dr ive or the DVD drive :
to ensure correct, hig h-quality playback and to
prevent damage to the dr ive or d isc read ing er­
rors, always store CDs/DVDs in a protective
sleeve and do not expose t hem to direct sunlight .
Do
not u se:
- Damaged, dirty or scratched CDs/DVDs
- Sing le CDs/DVDs with 3 in (8 cm) d iameter
- CD/DVDs that a re not round
- CDs/DVDs w it h labe ls
- Protec tive rings
- Clea ning CDs
Thermal protection switch : CD/DVD playback
may be temporarily unavailab le if outs ide tem ­
peratures a re extremely hot or co ld . A thermal
pro tect io n sw itch is insta lled to p rotect the C D/
D VD and the laser.
La ser devi ce s: lase r devices a re divided i nto safe -
ty classes 1 to 4 in acco rdance w ith DIN I EC 76
.,.
225

Media
When importing, the audio files a re au tomatica l­
ly sorted into the media center categories based
on the stored addit iona l info rmation
¢ page 235. The copied video files a re stored in
the media center under the
Videos category.
Playing the Jukebo x
Req uiremen t: the J ukebox must con tain audio/
video
fi les ¢ page 22 7, Adding files to the Juke ­
box.
T he Jukebox is accessed an d ope ra ted t hrough
the
MMI (D ¢ page 234, fig . 210.
Displaying Jukebox memory capacity
Select : righ t control button > Juk ebo x memory
capacity .
Info rmation abou t the J ukebo x memo ry
c a pacity and the numbe r of s to red tracks is dis ­
p layed .
Deleting tracks from the Jukebox1
)
Req uiremen t: the Jukebox must contain audio/
video fi les.
- Delet ing an ent ry : se lect an e ntry from the
Jukebox media center . Se lect: rig ht contro l but­
ton
> Delete from jukebox > Thi s entry or En­
tire list .
- The status of t he de leti ng p rocess is shown in
the MMI. J ukebox playback s tops d uring the de­
l et ing p ro cess a nd s tarts again au toma tically
o nce the dele tion is comp lete .
(D) Note
Do not import aud io/video files when the en­
gi ne is t urne d off because this will drain the
veh icle b attery.
(D Tips
- Tracks fro m audio C Ds cannot be im port ed
t o t he Ju ke box for legal reasons .
- Fil es that have a lready been importe d are
a utomat ica lly recogn ized and cannot be
cop ie d to the J ukebo x again.
- It i s no t possib le to play audio/v ideo* files
i n the C D/DVD* dr ive while importi ng the m.
1> Not i n the Pl ayba ck view .
228
- Th e Juk eb ox does not provi de a n ex port
function due to legal reasons .
- Files o r tra cks w ithou t addi tional store d in­
formation a re listed as
Unknown. A ud i rec ­
ommends adding a dditiona l info rmation
(such as ID3 tags) to a udio f iles.
- Reset the
Jukebox to the facto ry defa ult
settings when sel ling yo ur vehicle
¢ page 246.
Bluetooth audio player
Appl ies to: vehicles with Bluetooth audio player
With the Bluetooth audio player, you can play
music wirelessly from your Bluetooth-capable
device (such as a cell phone) through the MMI.
Requirement: the vehicle must be stationary and
the ignit io n m ust be switched on. The B luetooth
settings w ill open on your mob ile dev ice d uring
t h e connection setup . The Blue tooth function
and vis ibili ty of the
MM I ¢ pag e 248 and mob ile
device must be sw itched on. The
Bluetooth audio
player ¢ page 248 must be switched on in t he
MM I.
-Connecting a Bluetooth player : press the
!MEDIA ! butto n. Press the left con trol b utton
un til the sources ove rview is d isp layed. Selec t
and confirm
Bluetooth audio player ®
¢page 234, fig . 211 .
-If n ecess ary, se lect and co nf ir m , Not connected
> Connect Bluetooth audio player . The Bl ue­
tooth device search starts. Follow the instruc ­
tions in the
MMI.
- Select and confirm t he des ired Bl uetooth de ­
vice from the list . The
MMI generates a PIN fo r
the connection.
- Select and confirm
Yes.
- En ter the PI N for conne ct in g on your Bluetoo th
dev ice .
Or : if the P IN is already dis played on
your Bl uetooth device, confi rm it in the Bl ue­
tooth device and in the
M MI. The time a llowed
for entering the PI N is lim ited to approx imately
30 seconds .
IJIJ,

u C0 .... N ,..._
N
adapter(¢ page 231). They may impair the
functionality.
- You can purchase the AUX connector cable
from an authorized Audi dealer or at spe­
cialty stores.
- Audi recommends setting the volume of a
mobile device connected to the AUX input to
approximately 70% of the maximum vol­ ume .
- Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
- USB hubs are not supported.
- Some versions of the iPod such as the iPod
shuffle cannot be connected to the USB
adapter for devices with Apple Dock connec­
tor. Connect these devices using a AUX con­ nector cable.
- Changed content on a mobile device
l) that
is connected to the Audi music interface
may not be displayed in the media center.
In this case, reset the
Media settings back
to
Factory settings ¢ page 246.
- Video playback through the Audi music in­
terface is only supported if the connected
device is recognized as a USB storage device
(for example a USB stick). Apple devices and
MTP devices (such as smartphones) are not
recognized as USB storage devices.
- iPod/iPhone malfunctions also affect the
operation of the MMI. Reset your iPod/
iPhone if this happens.
- Audi recommends updating the iPod/iPhone
software to the latest version. For impor­
tant information on operating your iPod/ iPhone, refer to the user guide for the de­
vice.
- The USB adapter on the Audi music inter­
face will support iPod touch/iPhone from
the 5th generation or later with the light­
ning connector.
- For more information about the Audi music
interface and supported devices, check the
Audi database for mobile devices at
www .audiusa .com/mp3 or contact an au -
.... o l) A ppli es o nly t o MTP devic e s. Doe s not a pply to Ap ple de vi­ Media
thorized Audi dealer or authorized Audi
Service Facility.
USB charging ports in the rear
Applies to: vehicles with USB charging ports in the rear
You con charge the battery on your mobile device
through a USB charging port.
Two USB charging ports are located at the back
of the center console .
-USB adapter: refer to ¢ page 2 31, USB adopter
for Audi music interface or USB charging port.
- Charging a mobile device using the USB
adapter:
connect your mobile device to a USB
charging port using a suitable USB adapter.
- Disconnecting a mobile device from the charg­
ing port:
remove the USB adapter from the USB
charging port .
-Disconnecting mobile devices with an Apple
Dock connector :
remove the Apple Dock con­
nector from the Apple device with the release
tabs pressed in.
A WARNING
= -
Driving requires your complete and undivided
attention. As the driver, you have complete
responsibility for safety in traffic. Never oper­
ate your mobile devices while driving, because
this increases the risk of an accident.
@ Note
Extremely high or low temperatures that can
occur inside vehicles can damage mobile devi­
ces and/or impair their performance . Never
leave mobile devices in the vehicle in ex­
tremely high or low temperatures .
(D Tips
-In preparation at the time of printing.
- Always follow the information found in
<=> page 60 .
-When you switch the ignition off, the USB
ports are still supplied with power until the
energy management intervenes .
233

Media
a row. The password ca n only be reset by a n
a uthorized Audi dea le r.
Supported media and file formats
Overview
The Jukebox*, SD card reader and the USB storage device" connection support the following audio/vid­
eo file properties :
Audio files Video files*
Supported SD/SDHC/SDXC /MMC memory cards:
w it h a capacity of up to 128 GB
media DVD drive: aud io CDs ( up to 80 min) with CD tex t (art ist, album, song)*, CD-ROMs w ith
a capaci ty of up to 700 M B; DVD ±R/RW; DVD v ideo; DV D audio wi th a udio trac ks tha t
are compat ib le w ith a DVD v ideo p laye r;
Audi music interface : mobile dev ices (su ch as a n iPo d ~ page 231, MT P player, U SB
stor age dev ice in "US B Devi ce Subcl ass 1 and 6" tha t conforms to USB 2.0 : U SB sticks,
U SB MP3 players ( Plug -and -P lay -capa ble), externa l USB flash drives and ha rd drives
File system Memory cards: exFAT, FA T, FAT3 2, NTFS
USB storage device : FAT, FAT32, NTFS
USB storage device partitions (primary /logical *: 2 per US S-connect ion
CD/DVD file system: 1509660, Joliet, UDF
Metadata Album cover : GIF, )PG, PNC with max.
800x800 px . The album cover from the
med ium or from Grace note * is disp layed,
depend ing on ava ilability .
Format MPEG Windows MPEG
FLAC MPEG 1/2 MPEG4 AVC W
indows Media
1/2 Med ia 2/4 (H.264) Video 9
Laye r 3 Audio 9
and 10
File exten-.mp3 .wma .m4 a; . flac .mpg; .mp 4; .wmv;
sion .m4b; .mpeg .
m4v;
.asf
. aac .mov;
.avi
Playlists .M3 U; .PL S; .WPL; . M3U8; .ASX
Character is-up to maximum 320 kbit/s and 48 kH z up to maxim um 2,000 kbit/s and
tics 48 kHz samp ling frequencies sampling 720x576 px. at max imum 25 fps
freq uen -
cy
Number DVD drive*
: max. 1,000 files per medium
of files Jukebox *: app rox imately 10 GB memo ry capacity; max. 3,000 fi les can be imported
USB storage device and memory cards : max. 10,000 files per medium; max . 1,000
files pe r playlist/directory
(D Tips
- The med ia d rives do not s upport the W in­
dows Media Audio 9 Voice fo rmat. - For compress
ing MP3 f iles, Audi recom­
mends a bit rate of at least 160 kbit/s. The
display showing the remain ing p lay time
240

Media
Problem Solution
Audi music interface :
the porta-For many ce ll phones or mobile devices, playback is not possible
ble device is not recogni zed as a when the battery level is too low (less than 5% of its capacity).
source. The mobile device will only be recogn ized as a source in the MMI
after connecting if the battery charge is sufficient .
Audi music interface: malfunc-
The Bluetooth audio player function is switched on. Switch this
tions during audio playback function off¢
page 248 when you are not using the Bluetooth
through an iPod/ iPhone. audio player.
Audi music interface:
contents Reset the Media settings to the factory default settings
that are changed on a mobile de -
¢page 246.
vice connected to the Audi music
interface
a l are not disp layed in
the media center .
AUX input: there is stat ic when When connecting a nd disconnecting, the External audio player
connecting and disconnect ing the source is already selected. Before connecting or disconnecting the
AUX connection cable. mobile device, either mute the device (see ¢
page 249) or sw itch
to a different audio source (for example ¢
page 220, Opening the
radio).
Bluetooth audio player* /Wi-Fi
Only one interface should be act ively used at a time to ensure
audio player*: audio playback in- problem-free playback.
terference.
Jukebox* : tracks on the imported When importing playlists, a ll of the files themselves must be im-
playlist are grayed out. ported.
Jukebox*: imported tracks cannot If you cannot find imported tracks in the media center, they may
be played or found. not be supported. Only copy supported files"*
page 240 to the
Jukebox.
Online media *: connection fa iled To establish a connection to the MMI, the MMI connection switch
between the MMI and the
Audi must be switched on in the Audi MMI connect app status sc ree n.
MMI connect app.
Bluetooth audio player *: interfer- Playback interference can occur when using the Bluetooth audio
ence with track d isp lay and aud io player if a music player app from a third party provider is open.
playback . Audi recommends using the integrated media player on your Blue-
tooth device (such as a smartphone) .
Wi-Fi hotspot*: your Wi-Fi device
Make sure the network optimization functions are switched off in
is disconnected from the Wi -Fi the Wi-Fi settings or in the network settings for your Wi -Fi device .
hotspot . For additional information refer to the user guide for your Wi-Fi
dev ice.
Audi music interface: audio play-Make sure the USB mode MTP is selected in the settings on your
back through the connected mo- mobile device.
bile device is not possible.
al Applie s onl y to MTP dev ice s. Does not apply to App le dev ices and USB mass s torage dev ice s.
242

System settings
Delete Bluetooth device*
The se lecte d cell p ho ne/mo bile dev ice is dis con ­
nected from t he M MI and is removed from the
list of all devices that are alrea dy paire d.
Show Bluetooth profiles*
You can Connect or Disconnect the Handsfree ,
Me ssages *, Dire ctory /contacts
an d Bluetooth
audio player
pro files sep arately.
Bluetooth settings*
- Bluetooth :
select and confirm a set ting for the
B luetoot h connec tion v is ibility . Select
Visible
fo r th e MM I to be vis ib le to o ther dev ices. Se­
l ec t
Invisible fo r th e M MI to not be v is ible t o
othe r devi ce s. H oweve r, it is still possib le to es ­
tab lish a Bl uetoo th con nection with pai red de ­
vices when the v is ibi lity is switched off. Se lect
Off to t urn visibi lity off . Then a B luetooth con ­
nect ion is not possible .
-Bluetooth audio player : when this function is
switc hed
on ~' the Bluetooth audio player is
available as a so urce in t he
Media menu .
-Bluetooth name : the MMI B luetooth name (for
example "AUDI MMI") is d isp layed and ca n be
c h anged.
Online settings*
- Data usage counter :
the amount of data pack ­
ets that a re sent a nd received throug h the MMI
is d isp layed. You can reset the data usage infor­
mation to zero using the
Reset data counter
option.
- Network status : the mobile netwo rk p rovider
fo r data se rvice as well as the netwo rk status
are disp layed .
Wi-Fi settings*
See ¢ page 193, Wi -Fi hotspot.
Storing as a default telephone
Applies to: vehicles with telephone
Requir emen t: a cell phone must be connected to
t he MM I
¢page 17 4.
As soon as t he cell phone is i n range and the
B lue tooth func tion on the ce ll phone and in the
MM I is swi tched o n, this ce ll phone is g iven pr io r­
ity ove r th e ot her Blue tooth devices and is c on-
248
necte d dir ectly to the M MI. The connec ted ce ll
p hone is d is pl ayed first in t he dev ice li st .
Network settings*
- Login :
you can chose an automatic log in to
your cell p ho ne servi ce pro vider 's ne twor k, or
you can ch oose a
manual log in from t he list of
avai la bl e netwo rks .
-Network selection : availabl e netwo rks in t he
presen t loca tion can be sele cte d unde r network
select io n. This f unction is on ly avai la bl e for the
Manual log in setting.
Apple CarPlay sound settings/ Android Auto
sound settings
Applies to: vehicles with Audi smartphone interface
See q page 249.
About Apple CarPlay/ About Android Auto
Applies to: vehicles with Audi smartphone interface
Here you w ill find l ega l informa tion regarding
t h e use o f A pple Car Play o r And ro id Aut o and in­
fo rmat ion a bout device -s p eci fic d ata exch ange.
Delete Apple CarPlay device/Delete Android
Auto device
Applies to: vehicles with Audi smartphone interface
Require ment: yo ur cell phone must not be con ­
n ect ed to the Au di music interf ace wi th a USB
adap ter.
Se lec t:
Audi smartphone > a dev ice from t he lis t
> r igh t con trol b utto n.
To remove your cell p ho ne from the list, se lect
and co nfirm
Delete Apple CarPlay device or De­
lete Android Auto device .
System update
"'Select : !ME NUI bu tton> Settings > left control
bu tton >
System maintenance.
- System update :
slide the storage device with
t he update da ta into the a pprop ria te drive
¢ page 2 26 . Se lec t and conf irm the dr ive>
Start update . The length of the p rocess de ­
pe nds on the s ize of the upd ate.
- Reset driver installation: the selected media
dr iver p ackage is rese t to t he se ttings a t the
t im e of delivery .