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134Instruments and controlsStolen vehicle assistance
If the vehicle is stolen, report the theft
to the authorities and request OnStar
stolen vehicle assistance. Use any
phone to call an advisor. Find the
respective OnStar phone number on
our country-specific website.
OnStar can provide support in
locating and recovering the vehicle.Theft alert
When the anti-theft alarm system is
triggered, a notification is sent to
OnStar. You are then informed about
this event by text message or email.Restart prevention
By sending remote signals, OnStar can prevent the vehicle from
restarting once it has been turned off.
On-demand diagnostics
At any time e.g. if the vehicle displays a vehicle message, press Z to
contact an advisor and ask to
complete a real-time diagnostic check
to directly determine the issue.
Depending on the results, the advisor
will provide further support.
Diagnostic report
The vehicle automatically transmits
diagnostic data to OnStar which
sends a monthly email report to you
and your preferred workshop.
Note
The workshop notification function
can be disabled in your account.
The report contains the status of key
operating systems of the vehicle like
engine, transmission, airbags, ABS,
and other major systems. It also
provides information on possible
maintenance items and tyre pressure (only with tyre pressure monitoring
system).
To look at the information in greater detail, select the link within the email and log in to your account.
Destination download
A desired destination can be directly
downloaded to the navigation system.
Press Z to call an advisor and
describe the destination or point of
interest.The advisor can look up any address
or point of interest and directly send
the destination to the built-in
navigation system.
OnStar settings
OnStar PIN
To have full access to all OnStar
services, a four-digit PIN is required. The PIN has to be personalised when first talking to an advisor.
To change the PIN, press Z to call an
advisor.
Account data
An OnStar subscriber has an account where all the data is stored. To
request a change of the account
information, press Z and talk to an
advisor or log in to your account.
If the OnStar service is used on
another vehicle, press Z and request
that the account be transferred to the new vehicle.
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Customer information307original source. Such altered
versions also must not be
misrepresented as being Info-ZIP
releases--including, but not
limited to, labeling of the altered
versions with the names “Info-
ZIP” (or any variation thereof,
including, but not limited to,
different capitalizations), “Pocket
UnZip,” “WiZ” or “MacZip” without the explicit permission of Info-ZIP.
Such altered versions are further
prohibited from misrepresentative use of the Zip-Bugs or Info-ZIP e-mail addresses or of the Info-ZIP
URL(s).
4. Info-ZIP retains the right to use the names “Info-ZIP,” “Zip,”
“UnZip,” “UnZipSFX,” “WiZ,” “Pocket UnZip,” “Pocket Zip,” and
“MacZip” for its own source and
binary releases.
Software update The Infotainment system can
download and install selected
software updates over a wireless
connection.Note
The availability of these over-the-air
vehicle software updates varies by
vehicle and country. Find more
information on our home page.
Internet connection
Downloading over-the-air vehicle
software updates requires internet
connectivity, which can be accessed
through the vehicle’s built-in OnStar
connection or another password-
protected Wi-Fi hotspot, e.g. provided
by a mobile phone.
To connect the Infotainment system
to a hotspot, select Settings on the
home screen, Wi-Fi and then Manage
Wi-Fi Networks . Select the desired
Wi-Fi network, and follow the on-
screen prompts.
Updates
The system will prompt for certain
updates to be downloaded and
installed. There is also an option to
check for updates manually.To manually check for updates, select Settings on the home screen,
Software Information and then
System Update . Follow the on-screen
prompts.
Note
Steps for downloading and installing updates may vary by vehicle.
Note
During the installation process, the
vehicle may not be operational.
Registered trademarksApple Inc.
Apple CarPlay™ is a trademark of
Apple Inc.
App Store ®
and iTunes Store ®
are
registered trademarks of Apple Inc.
iPhone ®
, iPod ®
, iPod touch ®
, iPod
nano ®
, iPad ®
and Siri ®
are registered
trademarks of Apple Inc.Bluetooth SIG, Inc.
Bluetooth ®
is a registered trademark
of Bluetooth SIG, Inc.DivX, LLC
DivX ®
and DivX Certified ®
are
registered trademarks of DivX, LLC.
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310Customer informationdevice that you have connected to the
vehicle ( e.g. a smartphone, USB stick
or MP3 player). Data that you have
input yourself can be deleted at any
time.
This data can only be transmitted out
of the vehicle at your request,
particularly when using online
services in accordance with the
settings selected by you.
Smartphone integration, e.g.
Android Auto or Apple CarPlay
If your vehicle is equipped
accordingly, you can connect your
smartphone or another mobile device to the vehicle so that you can control
it via the controls integrated in the
vehicle. The smartphone image and
sound can be output via the
multimedia system in this case. At the
same time, specific information is
transmitted to your smartphone.
Depending on the type of integration,
this includes data such as position
data, day / night mode and other
general vehicle information. For moreinformation, please see the operating
instructions for the vehicle /
infotainment system.
Integration allows selected
smartphone apps to be used, such as navigation or music playback. No
further integration is possible
between smartphone and vehicle, in
particular active access to vehicle
data. The nature of further data
processing is determined by the
provider of the app used. Whether
you can define settings, and if so
which ones, is dependent on the app
in question and your smartphone's
operating system.Online services
If your vehicle has a radio network
connection, this allows data to be exchanged between your vehicle and other systems. The radio network
connection is made possible by
means of a transmitter device in your
vehicle or a mobile device provided
by you (e.g. a smartphone). Online
functions can be used via this radio
network connection. These include
online services and applications / apps provided to you by the
manufacturer or other providers.
Services of the manufacturer
In the case of the manufacturer's
online services, the relevant functions are described by the manufacturer in
an appropriate location (e.g. Owner's
Manual, the manufacturer's website)
and the associated data protection
information is provided. Personal
data may be used to provide online
services. Data exchange for this
purpose takes place via a protected
connection, e.g. using the
manufacturer's IT systems provided
for the purpose. Collection,