Page 298 of 339

296Vehicle care● The vehicles must not come intocontact with each other during
the jump starting process.
● Apply the parking brake, transmission in neutral,
automatic transmission in P.
● Open the positive terminal protection cap of your vehicle in
the engine compartment and of
the booster vehicle battery.Lead connection order:
1. Connect the red lead to the positive terminal of the booster
battery.
2. Connect the other end of the red lead to the positive terminal of the
discharged battery.
3. Connect the black lead to the negative terminal of the booster
battery.
4. Connect the other end of the black
lead to a vehicle grounding point
of your vehicle in the engine
compartment.
Route the leads so that they cannot
catch on rotating parts in the engine
compartment.
To start the engine: 1. Start the engine of the vehicle providing the jump.
2. After five minutes, start the other engine. Start attempts should be
made for no longer than
15 seconds at an interval of one
minute.3. Allow both engines to idle for approx. three minutes with the
leads connected.
4. Switch on electrical consumers (e.g. headlights, heated rear
window) of the vehicle receiving
the jump start.
5. Reverse above sequence exactly when removing leads.
Page 299 of 339

Vehicle care297Towing
Towing the vehicle
Disengage cap at bottom and remove downwards.
The towing eye is stowed with the
vehicle tools 3 280.
Screw in the towing eye as far as it will
go until it stops in a horizontal
position.
Attach a tow rope – or better still a tow
rod – to the towing eye.
The towing eye must only be used for towing and not for recovering the
vehicle.
Switch on ignition to release steering
wheel lock and to permit operation of
brake lights, horn and windscreen
wiper.
Caution
Deactivate the driver assistance
systems like active emergency
braking 3 232, otherwise the
vehicle may automatically brake during towing.
Switch the selector lever to neutral.
Release the parking brake.
Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
When the engine is not running,
considerably more force is needed to
brake and steer.
To prevent the entry of exhaust gases from the towing vehicle, switch on the
air recirculation and close the
windows.
Vehicles with automatic transmission: The vehicle must be towed facing
forwards, not faster than 50 mph nor further than 60 miles. In all other
Page 301 of 339

Vehicle care299Appearance care
Exterior care LocksThe locks are lubricated at the factoryusing a high quality lock cylinder
grease. Use de-icing agent only when
absolutely necessary, as this has a
degreasing effect and impairs lock
function. After using a de-icing agent,
have the locks regreased by a
workshop.
WashingThe paintwork of your vehicle is
exposed to environmental influences.
Wash and wax your vehicle regularly.
When using automatic vehicle
washes, select a programme that
includes waxing.
Bird droppings, dead insects, resin,
pollen and the like should be cleaned
off immediately, as they contain
aggressive constituents which can
cause paint damage.If using a vehicle wash, comply with
the vehicle wash manufacturer's
instructions. The windscreen wiper and rear window wiper must be
switched off. Remove antenna and
external accessories such as roof
racks etc.
If you wash your vehicle by hand,
make sure that the insides of the
wheel housings are also thoroughly
rinsed out.
Clean edges and folds on opened
doors and the bonnet as well as the
areas they cover.
Clean bright metal mouldings with a
cleaning solution approved for
aluminium to avoid damages.Caution
Always use a cleaning agent with
a pH value of four to nine.
Do not use cleaning agents on hot surfaces.
Do not clean the engine compartmentwith a steam-jet or high-pressure jet
cleaner.
Thoroughly rinse and leather-off the vehicle. Rinse leather frequently. Use
separate leathers for painted and
glass surfaces: remnants of wax on
the windows will impair vision.
Have the door hinges of all doors
greased by a workshop.
Exterior lights
Headlight and other light covers are
made of plastic. Do not use any
abrasive or caustic agents, do not use an ice scraper, and do not clean them
dry.
Polishing and waxing
Wax the vehicle regularly (at the
latest when water no longer beads).
Otherwise, the paintwork will dry out.
Polishing is necessary only if the paint
has become dull or if solid deposits
have become attached to it.
Paintwork polish with silicone forms a
protective film, making waxing
unnecessary.
Plastic body parts must not be treated with wax or polishing agents.
Page 314 of 339
312Technical dataPerformanceEngineB14NELB14NET
B14NET
LPGB16XNT
CNG
B16SHLB16SHT
Maximum speed 3)
[mph]Manual transmission
with Stop-start system118
119124
126121
–124
––
––
137Automatic transmission–122––129–3) The maximum speed indicated is achievable at kerb weight (without driver) plus 200 kg payload. Optional equipment could reduce
the specified maximum speed of the vehicle.EngineB16DTJB16DTHB20DTJB20DTHMaximum speed 3)
[mph]Manual transmission
with Stop-start system–
116–
119–
–129
129Automatic transmission––1261193) The maximum speed indicated is achievable at kerb weight (without driver) plus 200 kg payload. Optional equipment could reduce
the specified maximum speed of the vehicle.
Page 315 of 339
Technical data313Vehicle weightKerb weight, basic model without any optional equipmentEngineManual transmissionAutomatic transmission5-seats/7-seats
[kg]B14NEL1613/1640–B14NET1613/16401613/1640B14NET LPG1664/1691–B16XNT CNG1701/1728–B16SHL–1701/1728B16SHT1664/1691–B16DTJ1701/1728–B16DTH1701/1728–B20DTJ–1788/1815B20DTH1733/17601788/1815
Optional equipment and accessories increase the kerb weight.
Loading information 3 93.
Page 332 of 339

330IndexAAccessories and vehicle modifications .......................... 258
Activating Bluetooth music .........160
Activating phone .........................183
Activating radio ........................... 152
Activating the navigation system 166
Activating USB audio ..................160
Activating USB movie .................162
Activating USB picture ................161
Active Emergency Braking .........232
Active head restraints ...................36
Adaptive cruise control .......116, 221
AdBlue ........................ 114, 205, 303
Adjustable air vents ...................194
Airbag and belt tensioners .........110
Airbag deactivation ..............58, 111
Airbag label................................... 53 Airbag system .............................. 53
Air conditioning regular operation ................................ 195
Air conditioning system .............. 189
Air intake .................................... 195
Air vents...................................... 194
Antilock brake system ................ 212
Antilock brake system (ABS) .....112
Anti-theft alarm system ................26
Anti-theft locking system .............. 25
Appearance care ........................299
Armrest ......................................... 41Armrest storage ........................... 68
Ashtrays ..................................... 101
Audio files ................................... 158
Automatic anti-dazzle ..................30
Automatic light control ...............130
Automatic locking ........................24
Automatic transmission .............208
Autostop ..................................... 200
Auto volume................................ 149
Auxiliary heater ........................... 194
B Basic operation ........................... 146
Battery discharge protection ......138
Battery voltage ........................... 123
Bicycle rack .................................. 69
BlueInjection ............................... 205
Bluetooth Bluetooth connection ..............180
Bluetooth music menu ............160
Connecting device ..................158
General information ................158
Pairing ..................................... 180
Phone ...................................... 183
Bluetooth connection ..................180
Bonnet ....................................... 259
Brake and clutch fluid .................303
Brake and clutch system ...........111
Brake assist ............................... 214
Brake fluid .................................. 263