220Vehicle careCaution
Do not tow the vehicle from the
rear. The front towing eye must
only be used for towing and not
recovering a vehicle.
Switch on ignition to permit operation
of brake lights, horn and windscreen
wipers, and move the steering wheel
slightly to release the steering wheel
lock.
Switch off the air suspension system 3 142.
Move the selector lever to neutral.
Release the parking brake.
Caution
Vehicles with manual
transmission automated: If neutral cannot be selected, the vehiclemust only be towed with the drive
wheels raised off the ground.
The vehicle should always be
towed with the ignition switched
off.
Manual transmission automated
3 153.Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
When the engine is not running,
considerably more force is needed to
brake and steer.
To prevent the entry of exhaust fumes
from the towing vehicle, switch on the air recirculation system 3 119 and
close the windows.
Seek the assistance of a workshop.
After towing, unscrew the towing eye
and refit the cover.
Towing another vehicle
Attach a tow rope – or better still a tow
rod – to the rear towing eye, never to
the rear axle and suspension units.
Caution
The rear towing eye must only be
used for towing and not recovering a vehicle.
222Vehicle careDo not clean the engine compartmentwith a steam-jet or high-pressure jet
cleaner.
Thoroughly rinse and leather-off the
vehicle. Rinse leather frequently. Use
separate leathers for painted and
glass surfaces: remnants of wax on
the windows will impair vision.
Exterior lights
Headlight and other light covers are
made of plastic. Do not use any
abrasive or caustic agents, do not use
an ice scraper, and do not clean them
dry.
Polishing and waxing
Wax the vehicle regularly (at the
latest when water no longer beads).
Otherwise, the paintwork will dry out.
Polishing is necessary only if the paint
has become dull or if solid deposits
have become attached to it.
Paintwork polish with silicone forms a
protective film, making waxing
unnecessary.Unpainted plastic body parts must not be treated with wax or polishing
agents.
Matt filmed body parts or decor tapes must not be polished, to avoid
gleaming. Do not use hot wax
programmes in automatic car washes
if the vehicle is equipped with these
parts.
Matt painted decor parts, e.g. mirror
housing cover, must not be polished.
Otherwise these parts would become agleam or the colour would be
dissolved.
Windows and windscreen wiper
blades
Use a soft lint-free cloth or chamois
leather together with window cleaner
and insect remover.
When cleaning the rear window from
inside, always wipe in parallel to the
heating element to prevent damage.
For mechanical removal of ice, use a
sharp-edged ice scraper. Press the
scraper firmly against the glass so
that no dirt can get under it and
scratch the glass.Remove dirt residues from smearing
wiper blades by using a soft cloth and window cleaner. Also make sure to
remove any residues such as wax,
insect residues and similar from the
window.
Wheels and tyres Do not use high-pressure jet
cleaners.
Clean rims with a pH-neutral wheel
cleaner.
Rims are painted and can be treated
with the same agents as the body.
Paintwork damage
Rectify minor paintwork damage with
a touch-up pen before rust forms.
Have more extensive damage or rust areas repaired by a workshop.
Underbody
Some areas of the vehicle underbody
have a PVC undercoating while other critical areas have a durable
protective wax coating.
Vehicle care223After the underbody is washed, check
the underbody and have it waxed if
necessary.
Bitumen / rubber materials could
damage the PVC coating. Have
underbody work carried out by a
workshop.
Before and after winter, wash the
underbody and have the protective
wax coating checked.
Towing equipment
Do not clean the coupling ball bar with a steam-jet or high-pressure jet
cleaner.
Interior care
Interior and upholstery Only clean the vehicle interior,
including the instrument panel fascia
and panelling, with a dry cloth or
interior cleaner.
Clean leather upholstery with clear
water and a soft cloth. In case of
heavy soiling, use leather care.The instrument cluster and the
displays should only be cleaned using
a soft damp cloth. If necessary use a weak soap solution.
Clean fabric upholstery with a
vacuum cleaner and brush. Remove
stains with an upholstery cleaner.
Clothing fabrics may not be
colourfast. This could cause visible
discolourations, especially on light-
coloured upholstery. Removable
stains and discolourations should be
cleaned as soon as possible.
Clean seat belts with lukewarm water or interior cleaner.Caution
Close Velcro fasteners as open
Velcro fasteners on clothing could damage seat upholstery.
The same applies to clothing with
sharp-edged objects, like zips or
belts or studded jeans.
Plastic and rubber parts
Plastic and rubber parts can be
cleaned with the same cleaner as
used to clean the body. Use interior cleaner if necessary. Do not use any
other agent. Avoid solvents and petrol in particular. Do not use high-
pressure jet cleaners.
256Customer informationThis data includes, for example:● Vehicle status information (e.g. wheel rotation rate, speed,
movement delay, lateral
acceleration, "seatbelts
fastened" display),
● Ambient conditions (e.g. temperature, rain sensor,
distance sensor).
Most of this data is volatile and is
processed only in the vehicle itself, and not beyond the operating time.
Moreover, many control units include
data storage device (amongst others the vehicle key). This is used to allow
information to be documented
temporarily or permanently on vehicle condition, component stress,
maintenance requirements and
technical events and errors.
The following information, for
example, is stored:
● System component operating states (e.g. fill level, tyre
pressure, battery status),
● State of charge of the high voltage battery, estimated range
(in the case of electric vehicles),● Faults and defects in important system components (e.g. lights,
brakes),
● System reactions in special driving situations (e.g. triggeringof an airbag, actuation of the
stability control systems),
● Information on events damaging the vehicle.
In special cases (e.g. if the vehicle
has detected a malfunction), it may be
necessary to save data that would
otherwise just be volatile.
When you use services, the operating
data saved can be read together with the vehicle identification number andused if necessary. Staff working for
the service net-work (e.g. garages, manufacturers) or third parties (e.g.
breakdown services) can read the
data from the vehicle. Services
include repair services, maintenance
processes, warranty cases and
quality assurance measures.
Data is generally read via the OBD
(On-Board Diagnostics) port
prescribed by law in the vehicle. The operating data which has been read
out documents the technical conditionof the vehicle or individual
components and assists with fault
diagnosis, compliance with warranty
obligations and quality improvement.
This data, in particular information on component stress, technical events,
operator errors and other faults, is
transmitted to the manufacturer
where appropriate, together with the vehicle identification number. The
manufacturer is also subject to
product liability. The manufacturer
potentially also needs operating data
from vehicles for product recalls.
Fault memories in the vehicle can be
reset by a service company when
carrying out servicing or repairs.
Comfort and infotainment
functions
Comfort settings and custom settings
can be stored in the vehicle and
changed at any time.
Customer information257Depending on the equipment level in
question, these include
● Seat and steering wheel position settings,
● Chassis and air conditioning settings,
● Custom settings such as interior lighting.
You can input your own data in the
infotainment functions for your
vehicle as part of the selected
features.
Depending on the equipment level in
question, these include
● Multimedia data such as music, videos or photos for playback in
an integrated multimedia system,
● Address book data for use with an integrated hands-free system
or an integrated navigation
system,
● Input destinations,
● Data on the use of online services.
This data for comfort and
infotainment functions can be stored
locally in the vehicle or be kept on adevice that you have connected to the
vehicle ( e.g. a smartphone, USB stick
or MP3 player). Data that you have input yourself can be deleted at any
time.
This data can only be transmitted out
of the vehicle at your request,
particularly when using online
services in accordance with the
settings selected by you.
Smartphone integration, e.g.
Android Auto or Apple CarPlay
If your vehicle is equipped
accordingly, you can connect your
smartphone or another mobile device
to the vehicle so that you can control
it via the controls integrated in the
vehicle. The smartphone image and
sound can be output via the
multimedia system in this case. At the same time, specific information is
transmitted to your smartphone.
Depending on the type of integration,
this includes data such as position
data, day / night mode and other
general vehicle information. For moreinformation, please see the operating
instructions for the vehicle /
infotainment system.
Integration allows selected
smartphone apps to be used, such as
navigation or music playback. No
further integration is possible
between smartphone and vehicle, in particular active access to vehicledata. The nature of further data
processing is determined by the
provider of the app used. Whether
you can define settings, and if so
which ones, is dependent on the app
in question and your smartphone's
operating system.
260IndexAAbsorptive Glass Mat battery .....185
Accessories and vehicle modifications .......................... 179
Active emergency braking ..103, 165
AdBlue ........................ 101, 145, 225
AdBlue gauge ............................... 93
AdBlue tank ................................ 247
Adjustable air vents ...................131
Airbag and belt tensioners ...........98
Airbag deactivation ................63, 98
Airbag label................................... 59 Airbag system .............................. 59
Air conditioning regular operation ................................ 132
Air conditioning system .............. 119
Air intake .................................... 132
Air suspension ........................... 142
Air suspension system................ 219
Air vents...................................... 131
Antifreeze ................................... 183
Antilock brake system ................ 156
Antilock brake system (ABS) .....100
Anti-theft alarm system ................36
Anti-theft bolts............................. 212
Anti-theft locking system .............. 35
Anti-theft security lock ..................23
Appearance care ........................221
Armrest ........................................ 51
Ashtrays ....................................... 91Automatic light control ...............110
Automatic locking ...................24, 29
Autostop ....................... 17, 137, 138
Auxiliary heater ........................... 125
B Battery ........................................ 185
Battery discharge protection ......117
Battery, jump starting.................. 217
Belts.............................................. 55
BlueInjection ............................... 145
Bonnet ....................................... 180
Bottle holders................................ 75
Brake assist ............................... 158
Brake fluid .......................... 185, 225
Brakes ............................... 156, 185
Brake system ............................. 100
Breakdown.................................. 219
Bulb replacement ....................... 189
Bus Rear seats ................................. 52
C
Cabin bulkhead grille ....................81
Capacities .................................. 247
Cargo management system ........78
Car Pass ...................................... 21
Catalytic converter .....................144
Central locking system ................24
Centre high-mounted brake light 195
Changing tyre and wheel size ...208
261Charging system .......................... 99
Child locks ................................... 30
Child restraint installation locations ................................... 68
Child restraints.............................. 65
Child restraint systems ................65
Cigarette lighter ........................... 91
Cleaning the vehicle ...................221
Climate control ............................. 16
Climate control systems .............118
Clock ............................................ 89
Coat hooks ................................... 75
Control indicators.......................... 95
Control of the vehicle .................135
Controls ........................................ 86
Convex shape .............................. 39
Coolant ....................................... 183
Coolant and antifreeze ...............225
Coolant heater ............................ 125
Cornering light ....................113, 189
Cornering lights .......................... 113
Coupling ball bar ........................176
Cruise control ....................103, 162
Cupholders .................................. 75
D
Danger, Warnings and Cautions ...4
Dashboard .................................... 11
Daytime running lights ...............113
Declaration of conformity ............251DEF............................................ 145
Demisting and defrosting ..............16
Diesel exhaust fluid ....................145
Diesel fuel ................................... 173
Diesel fuel filter .......................... 187
Diesel fuel system bleeding .......188
Diesel particle filter ....................144
Door locks..................................... 23
Door open .................................. 104
Doors ............................................ 30
DPF (diesel particle filter) ...........144
Drain fuel filter ........................... 103
Drink holders ................................ 75
Driver assistance systems ..........162
Driver Information Centre ...........104
Driving characteristics and towing tips .............................. 175
Driving economically................... 135
Driving hints ................................ 135
E
ECO mode .................................. 135
ecoScoring.................................. 107
Electric adjustment ......................39
Electrical accessories ...................89
Electrical system......................... 198
Electronic climate control system 120
Electronic driving programmes ..155
Electronic key system ...................22Electronic Stability Program .....
................................ 101, 160, 176
Electronic Stability Program off . 101
Emergency exit .......................42, 44
End-of-life vehicle recovery .......180
Engine compartment fuse box ...199
Engine coolant ........................... 183
Engine coolant temperature ......101
Engine coolant temperature gauge ....................................... 93
Engine data ............................... 230
Engine Drag Torque Control ......160
Engine exhaust .......................... 144
Engine identification ...................228
Engine oil ................... 181, 225, 229
Engine oil additives ....................225
Engine oil level monitor ................94
Engine oil pressure ....................102
Engine oil viscosity grades .........225
Enhanced Traction function....... ................................ 159, 160, 161
Event data recorders ..................255
Exhaust gases ............................ 144
Exit lighting ................................ 117
Exterior care .............................. 221
Exterior light ............................... 103
Exterior lighting ....................13, 110
Exterior mirrors ............................. 39
262F
Fault ........................................... 156
Fire extinguisher ........................... 82
First aid ......................................... 82
First aid kit ................................... 82
Fixed air vents ........................... 132
Fog light ..................................... 103
Fog lights ............................ 114, 192
Folding mirrors ............................. 39
Folding seat .................................. 75
Front airbag system .....................62
Front courtesy light .....................115
Front fog lights ....................110, 114
Front reading light....................... 116
Front seats.................................... 46
Front storage ................................ 75
Front turn lights .......................... 192
Fuel economy rating (ecoScoring) ............................ 107
Fuel for diesel engines ..............173
Fuel gauge ................................... 93
Fuel tank ..................................... 247
Fuse box ..................... 199, 200, 201
Fuses ......................................... 198
G
Gauges ......................................... 91
General information ...................175
Glass panel .................................. 44
Glovebox ..................................... 75Glovebox cooler ......................... 132
Grab handles ................................ 77
Ground clearance .......................142
H Hand brake - see Parking brake. 157
Hazard warning flashers ............113
Headlight flash ........................... 112
Headlight range adjustment ......112
Headlights .................. 110, 111, 189
Headlights when driving abroad 113
Head restraint adjustment .............8
Head restraints ............................ 45
Heated exterior mirrors .................16
Heated mirrors ............................. 40
Heated rear window ...............16, 43
Heating ........................................ 52
Heating and ventilation system . 118
High beam ......................... 103, 111
High beam assist ................103, 111
Hill start assist ........................... 158
Horn ....................................... 15, 86
Hub cap hook ............................. 203
I
Identification plate .....................228
Idle speed control .......................138
Ignition switch positions .............136
Immobiliser .................................. 38
Indicators ...................................... 91
Info Display ................................. 105Information displays.................... 104
Infotainment system ...................105
Initial drive information.................... 6
Instrument cluster ........................91
Instrument panel fuse box .........200
Instrument panel illumination .....198
Instrument panel overview ........... 11
Instrument panel storage ..............74
Interior care ............................... 223
Interior lighting ............................ 115
Interior lights ...................... 115, 197
Interior mirrors .............................. 40
Interruption of power supply ......156
Introduction .................................... 3
ISOFIX .......................................... 65
J Jack ............................................ 203
Journey record............................ 107
Jump starting ............................. 217
K Keys ............................................. 20Keys, locks ................................... 20
L
Lane departure warning .....101, 171
Lashing eyes ............................... 77
Lashing straps .............................. 77
Laying up the vehicle ..................185
Light covers, misted.................... 114