2018.5 OPEL MOKKA X service

Instruments and controls109Telematics service
OnStar
OnStar is a personal connectivity and
service assistant with integrated
Wi-Fi hotspot. The OnStar service is
available 24 hours a day, seven days
a week.
Note
OnStar is not available for all
markets. For further information,
contact your workshop.
Note
In order to be available and
operational, OnStar needs a valid
OnStar subscription, functioning
vehicle electrics, mobile service and GPS satellite link.
To activate the OnStar services and
set up an account, press Z and speak
with an advisor.Depending on the equipment of the
vehicle, the following services are available:
● Emergency services and support
in the case of a vehicle
breakdown
● Wi-Fi hotspot
● Smartphone application
● Remote control, e.g. location of the vehicle, activation of horn and
lights, control of central locking
system
● Stolen vehicle assistance
● Vehicle diagnostics
● Destination download
Note
The OnStar module of the vehicle is
deactivated after ten days without an
ignition cycle. Functions requiring a
data connection will be available
again after switching on the ignition.OnStar buttons
Privacy button
Press and hold j until a message is
heard to activate or deactivate the
transmission of the vehicle location.
Press j to answer a call or to end a
call to an advisor.
Press j to access the Wi-Fi settings.
Service button
Press Z to establish a connection to
an advisor.

110Instruments and controlsSOS button
Press [ to establish a priority
emergency connection to a specially
trained emergency advisor.
Status LED
Green: The system is ready with activated transmission of the vehicle
location.
Green flashing: The system is on a call.
Red: A problem arose.
Off: The system is ready with
deactivated transmission of the
vehicle location or the system is in
standby mode.
Red / green flashing for a short period of time: The transmission of the
vehicle location has been
deactivated.
OnStar services
General services
If you need any information e.g.
opening hours, points of interest and
destinations or if you need any
support e.g. in the case of a vehiclebreakdown, a flat tyre and empty fuel
tank, press Z to establish a
connection to an advisor.
Emergency services
In the case of an emergency situation,
press [ and talk to an advisor. The
advisor then contacts emergency or
assistance service providers and
directs them to your vehicle.
In the case of an accident with
activation of airbags or belt
tensioners, an automatic emergency
call is established. The advisor is
immediately connected to your
vehicle to see whether help is
needed.
Wi-Fi hotspot
The Wi-Fi hotspot of the vehicle
provides internet connectivity with a
maximum speed of 4G/LTE.
Note
The Wi-Fi hotspot functionality is not available for all markets.
Note
Some mobile devices connect to Wi- Fi hotspots automatically and use
mobile data capacity in thebackground, even if they are not in
use. This includes automatic
updates, downloads, as well as
programme or app synchronisation
traffic. The data volume purchased
via OnStar might be consumed
rapidly. Turn off automatic
synchronisations in the settings of
your device.
Up to seven devices may be connected.
To connect a mobile device with the
Wi-Fi hotspot:
1. Press j and then select Wi-Fi
settings on the Info Display. The
settings displayed include the Wi- Fi hotspot name (SSID),
password and connection type.
2. Start a Wi-Fi network search on your mobile device.
3. Select your vehicle hotspot (SSID) when listed.
4. When prompted, enter the password on your mobile device.

112Instruments and controlsmaintenance items and tyre pressure(only with tyre pressure monitoring
system).
To look at the information in greater
detail, select the link within the email and log in to your account.
Destination download
A desired destination can be directly
downloaded to the navigation system.
Press Z to call an advisor and
describe the destination or point of
interest.
The advisor can look up any address
or point of interest and directly send
the destination to the built-in
navigation system.
OnStar settings
OnStar PIN
To have full access to all OnStar
services, a four-digit PIN is required. The PIN has to be personalised when first talking to an advisor.
To change the PIN, press Z to call an
advisor.Account data
An OnStar subscriber has an account
where all the data is stored. To
request a change of the account
information, press Z and talk to an
advisor or log in to your account.
If the OnStar service is used on
another vehicle, press Z and request
that the account be transferred to the
new vehicle.
Note
In any case, if the vehicle is disposed of, sold or otherwise transferred,
immediately inform OnStar about
the changes and terminate the
OnStar service on this vehicle.
Vehicle location
The vehicle location is transmitted to OnStar when service is requested ortriggered. A message on the Info
Display informs about this
transmission.
To activate or deactivate the
transmission of the vehicle location,
press and hold j until an audio
message is heard.The deactivation is indicated by the
status light flashing red and green for a short period of time and each time
the vehicle is started.
Note
If the transmission of the vehicle
location is deactivated, some
services are no longer available.
Note
The vehicle location always remains
accessible to OnStar in the case of
an emergency.
Find the privacy policy in your
account.
Software updates
OnStar may remotely carry out
software updates without further
notice or consent. These updates are
to enhance or maintain safety and
security or the operation of the
vehicle.
These updates may concern privacy
issues. Find the privacy policy in your account.

Instruments and controls113ERA GLONASS
ERA GLONASS is a manually or
automatically actuated emergency
service. Emergency centres provide assistance and information during an
emergency.
In case of an accident with activation
of airbags or belt tensioners, an
emergency call is placed
automatically. An immediate
connection with an advisor will be
established who will check whether
help is needed.9 Danger
The service is only available for
markets where it is legally required and activated. Furthermore, the
manual and the automatic
emergency call function depend
on the availability of the
emergency centres and the
infrastructure in the country.
Note
In order to be available and
operational, the system requires
functioning vehicle electrics, mobile
service and GLONASS satellite link.
Depending on equipment, a backup
battery is used.
Control buttons
SOS button K
Press K and after a prompt press
again to establish an emergency
connection.
TECT button J
Press J for cancellation of a call or for
service (technician use only).
Status LED
The system provides feedback via
voice messages and an LED.
Green:The system is ready or
within the recall time,
during which the advisor
can call back after an
established connection
(up to approx. two hours,
also possible with ignition
off).Green
flashing:The system is dialling,
data transmitting or a
voice connection is
established.Red:The system is booting up
for maximum 15 seconds
after switching on ignition,
then the LED turns green. If the LED stays red or
turns from green to red, a
problem arose seek the
assistance of a workshop.Red
flashing:Call is not possible, e.g.
because of unavailable
mobile network.Red /
green
flashing:System is in test mode.
Do not press any button
and wait until time-out.Off:System is off.

126Climate controlClimate controlClimate control systems.............126
Heating and ventilation system 126
Air conditioning system ...........127
Electronic climate control system .................................... 128
Auxiliary heater ........................130
Air vents ..................................... 131
Adjustable air vents .................131
Fixed air vents ......................... 131
Maintenance .............................. 131
Air intake ................................. 131
Pollen filter ............................... 131
Air conditioning regular
operation ................................ 132
Service .................................... 132Climate control systems
Heating and ventilation system
Controls for: ● air distribution
● temperature
● fan speed
● demisting and defrosting
Heated rear window Ü 3 36.
Temperature
red:warmblue:coldHeating will not be fully effective until
the engine has reached normal
operating temperature.
Air distributionl:to windscreen and front door
windowsM:to head areaK:to foot well and windscreen
Combination settings are possible.
Fan speed
Adjust the air flow by switching the fan
to the desired speed.
Demisting and defrosting ● Press V: fan automatically
switches to higher speed, the air
distribution is directed towards
the windscreen.
● Set temperature control to warmest level.
● Switch on heated rear window Ü.
● Open side air vents as required and direct them towards the doorwindows.

132Climate controlAir conditioning regularoperation
In order to ensure continuously
efficient performance, cooling must
be operated for a few minutes once a
month, irrespective of the weather
and time of year. Operation with
cooling is not possible when the
outside temperature is too low.
Service For optimal cooling performance, it is recommended to annually check the
climate control system, starting
three years after initial vehicle
registration, including:
● functionality and pressure test
● heating functionality
● leakage check
● check of drive belts
● cleaning of condenser and evaporator drainage
● performance check
Note
Refrigerant R-134a contains
fluorinated greenhouse gases.

138Driving and operatingStarting the vehicle at low
temperatures
Starting the engine without additional
heaters is possible down to -25 °С for diesel engines and -30 °C for petrol
engines. Required is an engine oil
with the correct viscosity, the correct
fuel, performed services and a
sufficiently charged vehicle battery.
With temperatures below -30 °C, the
automatic transmission requires a
warming phase of approx.
five minutes. The selector lever must
be in position P.
Automatic Starter Control
This function controls the engine
starting procedure. The driver does
not need to hold the key in position 3
or to hold Engine Start/Stop pressed.
Once applied, the system will go on starting automatically until the engine
is running. Because of the checking
procedure, the engine starts running
after a short delay.Possible reasons for a non-starting
engine:
● Clutch pedal not depressed (manual transmission).
● Brake pedal not depressed or selector lever not in P or N
(automatic transmission).
● Timeout occurred
Turbo engine warm-up
Upon start-up, engine available
torque may be limited for a short time,
especially when the engine
temperature is cold. The limitation is
to allow the lubrication system to fully protect the engine.
Overrun cut-off The fuel supply is automatically cut off
during overrun, i.e. when the vehicle
is driven with a gear engaged but
accelerator pedal is released.
Depending on driving conditions, the
overrun cut-off may be deactivated.Stop-start system
The stop-start system helps to save
fuel and to reduce the exhaust
emissions. When conditions allow, it
switches off the engine as soon as the
vehicle is at a low speed or at a
standstill, e.g. at a traffic light or in a traffic jam. It starts the engine
automatically as soon as the clutch is depressed. A battery sensor ensures
that an Autostop is only performed if
the battery is sufficiently charged for
a restart.
Activation The stop-start system is available as
soon as the engine is started, the
vehicle starts-off and the conditions
as stated below in this section are
fulfilled.

142Driving and operatingDiesel particle filterAutomatic cleaning process
The diesel particle filter system filters
harmful soot particles out of the
exhaust gases. The system includes
a self-cleaning function that runs
automatically during driving without
any notification. The filter is cleaned
by periodically burning off the soot
particles at high temperature. This
process takes place automatically
under set driving conditions and may
take up to 25 minutes. Typically it
needs between seven and twelve
minutes. Autostop is not available
and fuel consumption may be higher
during this period. The emission of
smells and smoke during this process is normal.
System requires manual cleaning
process
Under certain driving conditions, e.g.
driving short distances, the system
cannot clean itself automatically.
If cleaning of the filter is required and
if previous driving conditions did not
enable automatic cleaning, it will beindicated by illumination of % and a
warning message in the Driver Information Centre.
% illuminates along with a warning
message illuminates when diesel
particle filter is full. Start cleaning
process as soon as possible.
% flashes along with a warning
message when diesel particle filter
has reached the maximum filling
level. Start cleaning process
immediately to avoid damage to the
engine.
Activate manual cleaning process To activate cleaning process,
continue driving, keep engine speed
above 2000 rpm. Shift down if
necessary. Diesel particle filter
cleaning is then started.
Cleaning takes place quickest at high
engine speeds and loads.
Control indicator % extinguishes as
soon as the self-cleaning operation is
complete. Keep on driving until self-
cleaning operation is complete.Caution
If possible, do not interrupt
cleaning process. Drive until
cleaning is completed to avoid the need for service or repair by a
workshop.
Cleaning process not possible
If cleaning is not possible for anyreasons, control indicator Z
illuminates and a warning message
appears in the Driver Information
Centre. Engine power may be
reduced. Seek the assistance of a
workshop immediately.
Catalytic converter
The catalytic converter reduces the
amount of harmful substances in the
exhaust gases.