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Vehicle care235
Screw in the towing eye as far as it will
go until it stops in a horizontal
position.
Attach a tow rope – or better still a tow
rod – to the towing eye.
The towing eye must only be used for towing and not for recovering the
vehicle.
Switch on ignition to release steering
wheel lock and to permit operation of
brake lights, horn and windscreen
wiper.
Switch the selector lever to neutral.
Release the parking brake.
Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
When the engine is not running,
considerably more force is needed to
brake and steer.
To prevent the entry of exhaust gases from the towing vehicle, switch on the
air recirculation and close the
windows.
Vehicles with automatic transmission: The vehicle must be towed facing
forwards, not faster than 80 km/h nor further than 100 km. In all other cases
and when the transmission is
defective, the front axle must be
raised off the ground.
Seek the assistance of a workshop.
After towing, unscrew the towing eye.
Insert cap with the flange into the
recess and fix cap by pushing.
Towing another vehicle
Remove the cap.
The towing eye is stowed with the
vehicle tools 3 220.
Page 239 of 273

Vehicle care237Do not clean the engine compartment
with a steam-jet or high-pressure jet
cleaner.
Thoroughly rinse and leather-off the
vehicle. Rinse leather frequently. Use
separate leathers for painted and
glass surfaces: remnants of wax on
the windows will impair vision.
Have the door hinges of all doors
greased by a workshop.
Do not use hard objects to remove
spots of tar. Use tar removal spray on painted surfaces.
Exterior lights
Headlight and other light covers are
made of plastic. Do not use any
abrasive or caustic agents, do not use an ice scraper, and do not clean them
dry.
Polishing and waxing
Wax the vehicle regularly at the latest
when water no longer beads.
Otherwise, the paintwork will dry out.
Polishing is necessary only if the paint has become dull or if solid deposits
have become attached to it.Paintwork polish with silicone forms a
protective film, making waxing
unnecessary.
Plastic body parts must not be treated
with wax or polishing agents.
Windows and wiper blades
Use a soft lint-free cloth or chamois
leather together with window cleaner
and insect remover.
When cleaning the rear window from
inside, always wipe in parallel to the
heating element to prevent damage.
For mechanical removal of ice, use a
sharp-edged ice scraper. Press the
scraper firmly against the glass so
that no dirt can get under it and
scratch the glass.
Clean smearing wiper blades with a
soft cloth and window cleaner.
Remove dirt residues from smearing
wiper blades by using a soft cloth and window cleaner. Also make sure to
remove any residues such as wax,
insect residues and similar from the
window.Ice residues, pollution and continuous
wiping on dry windows will damage or
even destroy the wiper blades.
Glass panel
Never clean with solvents or abrasive
agents, fuels, aggressive media e.g.
paint cleaner, acetone-containing solutions, acidic or highly alkaline
media or abrasive pads.
Wheels and tyres Do not use high-pressure jet
cleaners.
Clean rims with a pH-neutral wheel
cleaner.
Rims are painted and can be treated
with the same agents as the body.
Paintwork damage Rectify minor paintwork damage witha touch-up pen before rust forms.
Have more extensive damage or rust areas repaired by a workshop.
Page 242 of 273

240Service and maintenanceService and
maintenanceGeneral information ...................240
Service information ..................240
Recommended fluids, lubricants
and parts .................................... 242
Recommended fluids and lubricants ................................ 242General information
Service information In order to ensure economical and
safe vehicle operation and to
maintain the value of your vehicle, it
is of vital importance that all
maintenance work is carried out at the proper intervals as specified.
The detailed, up-to-date service
schedule for your vehicle is available
at the workshop.
Severe operating conditions exist if one or more of the following
circumstances occur frequently: Cold
starting, stop and go operation, e.g.
for taxis and police vehicles, trailer
operation, mountain driving, driving
on poor and sandy road surfaces,
increased air pollution, presence of
airborne sand and high dust content,
driving at high altitude and large
variations of temperature.
Under these severe operating
conditions, certain service work may
be required more frequently than the
regular service interval indicated inthe service display. Contact a
workshop for customised service
schedules.
Service display 3 93.
Service intervals - country group 1 Maintenance of your vehicle is
required every 25,000 km or after one
year, whichever occurs first, unless
otherwise indicated in the service
display.
These service intervals are valid for
the following countries:
Andorra, Austria, Belgium, Cyprus,
Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy,
Liechtenstein, Luxembourg, Malta,
Monaco, Netherlands, Norway,
Portugal, San Marino, Spain,
Sweden, Switzerland, United
Kingdom.
Service intervals - country group 2
Maintenance of your vehicle
equipped with engine DV6FC is
required every 25,000 km or after one year, whichever occurs first, unless
otherwise indicated in the service
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Service and maintenance241display. Maintenance of your vehicle
is required every 15,000 km or after one year, whichever occurs first,unless otherwise indicated in theservice display.
These service intervals are valid for
the following countries:
Albania, Estonia, Latvia, Lithuania,
Macedonia, Montenegro, Poland, Serbia, Slovenia.
Service intervals - country group 3 Maintenance of your vehicle
equipped with engine DV6FC is
required every 25,000 km or after one year, whichever occurs first, unless
otherwise indicated in the service
display. Maintenance of your vehicle
equipped with engine EB2DTS is
required every 10,000 km or after one
year, whichever occurs first, unless
otherwise indicated in the service
display. Maintenance of your vehicle
with any other engine than mentioned
before is required every 15,000 km or after one year, whichever occurs first,unless otherwise indicated in the
service display.These service intervals are valid for
the following countries:
Bosnia-Herzegovina, Bulgaria,
Croatia, Czech Republic, Hungary,
Romania, Slovakia.
Service intervals - country group 4 Maintenance of your vehicle is
required every 10,000 km or after one
year, whichever occurs first, unless
otherwise indicated in the service
display.
These service intervals are valid for
the countries which are not listed in
country group 1, 2 or 3.
Confirmations Confirmation of service is recorded inthe Service and warranty booklet.
The date and mileage is completed
with the stamp and signature of the
servicing workshop.
Make sure that the Service and
warranty booklet is completed
correctly as continuous proof of
service is essential if any warranty orgoodwill claims are to be met, and is
also a benefit when selling the
vehicle.
Page 244 of 273

242Service and maintenanceRecommended fluids,lubricants and parts
Recommended fluids and lubricants
Only use products that meet the
recommended specifications.9 Warning
Operating materials are
hazardous and could be
poisonous. Handle with care. Pay
attention to information given on
the containers.
Engine oil
Engine oil is identified by its quality
and its viscosity. Quality is more
important than viscosity when
selecting which engine oil to use. The oil quality ensures e.g. engine
cleanliness, wear protection and oil
aging control, whereas viscosity
grade gives information on the oil's
thickness over a temperature range.
Dexos is the newest engine oil quality
that provides optimum protection for
petrol and diesel engines. If it is
unavailable, engine oils of other listed qualities must be used.
Recommendations for petrol engines
are also valid for Compressed Natural
Gas (CNG), Liquified Petroleum Gas
(LPG) and Ethanol (E85) fuelled
engines.
Select the appropriate engine oil
based on its quality and on the
minimum ambient temperature
3 246.
Topping up engine oilCaution
In case of any spilled oil, wipe it up and dispose it properly.
Engine oils of different manufacturersand brands can be mixed as long as
they comply with the required engine
oil quality and viscosity.
Use of engine oils for all petrol
engines with only ACEA quality is
prohibited, since it can cause engine
damage under certain operating
conditions.
Select the appropriate engine oil
based on its quality and on the
minimum ambient temperature
3 246.
Additional engine oil additives
The use of additional engine oil
additives could cause damage and
invalidate the warranty.
Engine oil viscosity grades
The SAE viscosity grade gives
information of the thickness of the oil.
Multigrade oil is indicated by two
figures, e.g. SAE 5W-30. The first
figure, followed by a W, indicates the
low temperature viscosity and the
second figure the high temperature viscosity.
Select the appropriate viscosity grade depending on the minimum ambient
temperature 3 246.
Page 246 of 273
244Technical dataTechnical dataVehicle identification..................244
Vehicle Identification Number ..244
Identification plate ...................244
Engine identification ................245
Vehicle data ............................... 246
Recommended fluids and lubricants ................................ 246
Engine data ............................. 249
Performance ............................ 250
Vehicle weight ......................... 251
Vehicle dimensions .................252
Capacities ................................ 252
Tyre pressures ........................ 254Vehicle identification
Vehicle IdentificationNumber
The Vehicle Identification Number
may be embossed on the instrument
panel, visible through the windscreen, or in the engine compartment on the
right body panel.
Identification plate
The identification plate is located on
the front left or right door frame.
Page 247 of 273

Technical data245Information on identification label:1:manufacturer2:type approval number3:vehicle identification number4:permissible gross vehicle weightrating in kg5:permissible gross train weight
in kg6:maximum permissible front axle
load in kg7:maximum permissible rear axle
load in kg8:vehicle-specific or country-
specific data
The combined total of front and rear
axle loads must not exceed the
permissible gross vehicle weight. For
example, if the front axle is bearing its
maximum permissible load, the rear
axle can only bear a load that is equal
to the gross vehicle weight minus the front axle load.
The technical data is determined in
accordance with European
Community standards. We reserve
the right to make modifications.
Specifications in the vehicle
documents always have priority over
those given in this manual.
Engine identification
The technical data tables show the
engine identifier code.
Engine data 3 249.
To identify the respective engine,
refer to the engine power in the EEC
Certificate of Conformity provided
with your vehicle or other national
registration documents.
Page 248 of 273
246Technical dataVehicle dataRecommended fluids and lubricantsService interval country groups 1 to 3 Required engine oil qualityAll countries listed in country groups 1 to 3 3 240Engine oil qualityPetrol engines
(including CNG, LPG, E85)Diesel enginesdexos1 Gen2✔–dexos2–✔
Diesel engines only: In case dexos quality is unavailable, you may use max. one litre engine oil quality ACEA C3 once
between each oil change.
Engine oil viscosity grades
All countries listed in country groups 1 to 3 3 240Ambient temperaturePetrol and diesel enginesDiesel enginesdown to -25 °CSAE 5W-30SAE 0W-30 or SAE 0W-40SAE 5W-30 or SAE 5W-40below -25 °CSAE 5W-30SAE 0W-30 or SAE 0W-40