Service and maintenance247Service and
maintenanceGeneral information ...................247
Service information ..................247
Recommended fluids, lubricants and parts .................................... 248
Recommended fluids and lubricants ................................ 248General information
Service information In order to ensure economical and
safe vehicle operation and to
maintain the value of your vehicle, it
is of vital importance that all
maintenance work is carried out at the proper intervals as specified.
The detailed, up-to-date service
schedule for your vehicle is available
at the workshop.
European service intervals Maintenance of your vehicle is
required every 30,000 km or after one year, whichever occurs first, unless
otherwise indicated in the service
display.
A shorter service interval can be valid
for severe driving behaviour, e.g. for
taxis and police vehicles.
The European service intervals are
valid for the following countries:
Andorra, Austria, Belgium, Bosnia-
Herzegovina, Bulgaria, Croatia,
Cyprus, Czech Republic, Denmark,
Estonia, Finland, France, Germany,Greece, Greenland, Hungary,
Iceland, Ireland, Italy, Latvia,
Liechtenstein, Lithuania,
Luxembourg, Macedonia, Malta,
Monaco, Montenegro, Netherlands,
Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia,
Slovenia, Spain, Sweden,
Switzerland, United Kingdom.
International service intervals
Maintenance of your vehicle is
required every 15,000 km or after one
year, whichever occurs first, unless
otherwise indicated in the service
display.
Severe operating conditions exist if
one or more of the following
circumstances occur frequently: Cold
starting, stop and go operation,
mountain driving, driving on poor and sandy road surfaces, increased air
pollution, presence of airborne sand
and high dust content, driving at high
altitude and large variations of
temperature. Under these severe
operating conditions, certain service
work may be required more frequently than the regular service interval.
260Customer informationThis data includes, for example:● Vehicle status information (e.g. wheel rotation rate, speed,
movement delay, lateral
acceleration, "seatbelts
fastened" display),
● Ambient conditions (e.g. temperature, rain sensor,
distance sensor).
Most of this data is volatile and is
processed only in the vehicle itself, and not beyond the operating time.
Moreover, many control units include
data storage device (amongst others the vehicle key). This is used to allow
information to be documented
temporarily or permanently on vehicle condition, component stress,
maintenance requirements and
technical events and errors.
The following information, for
example, is stored:
● System component operating states (e.g. fill level, tyre
pressure, battery status),
● State of charge of the high voltage battery, estimated range
(in the case of electric vehicles),● Faults and defects in important system components (e.g. lights,
brakes),
● System reactions in special driving situations (e.g. triggeringof an airbag, actuation of the
stability control systems),
● Information on events damaging the vehicle.
In special cases (e.g. if the vehicle
has detected a malfunction), it may be
necessary to save data that would
otherwise just be volatile.
When you use services, the operating
data saved can be read together with the vehicle identification number andused if necessary. Staff working for
the service net-work (e.g. garages, manufacturers) or third parties (e.g.
breakdown services) can read the
data from the vehicle. Services
include repair services, maintenance
processes, warranty cases and
quality assurance measures.
Data is generally read via the OBD
(On-Board Diagnostics) port
prescribed by law in the vehicle. The operating data which has been read
out documents the technical conditionof the vehicle or individual
components and assists with fault
diagnosis, compliance with warranty
obligations and quality improvement.
This data, in particular information on component stress, technical events,
operator errors and other faults, is
transmitted to the manufacturer
where appropriate, together with the vehicle identification number. The
manufacturer is also subject to
product liability. The manufacturer
potentially also needs operating data
from vehicles for product recalls.
Fault memories in the vehicle can be
reset by a service company when
carrying out servicing or repairs.
Comfort and Infotainment
functions
Comfort settings and custom settings
can be stored in the vehicle and
changed at any time.
265Initiating a phone call..............137
Ring tone ................................. 137
Call history .................................. 137
Car wash mode .......................... 154
Central locking system ................20
Centre console storage ...............58
Changing tyre and wheel size ...236
Charge cord ................................ 205
Charge limit selection .................197
Charge mode selection ..............197
Charge rate selection .................197
Charging ..................................... 194
Charging override .......................197
Charging status .......................... 204
Charging system .......................... 78
Child locks ................................... 26
Child restraint installation locations ................................... 53
Child restraints.............................. 51
Child restraint systems ................51
Climate control ............................. 13
Clock............................................. 69
Control elements Infotainment system ................108
Steering wheel ........................ 108
Control elements overview .........108
Control indicators.......................... 77
Control of the vehicle .................149
Controls ........................................ 65
Convex shape .............................. 31Coolant ....................................... 214
Coolant and antifreeze ...............248
Cooling system ........................... 214
Cruise control ...................... 81, 164
Cupholders .................................. 57
Curtain airbag system .................. 49
D
DAB ............................................ 124
Danger, Warnings and Cautions ...2
Daytime running lights ...............102
Declaration of conformity ............255
Delayed locking ............................ 25
Digital audio broadcasting ..........124
Directional tyres .......................... 231
Displaying pictures .....................130
Display settings ..................130, 131
Door open .................................... 82
Doors ............................................ 28
Drive modes ............................... 154
Driver assistance systems ..........164
Driver Information Centre .............82
Driving economically................... 148
Driving efficiency gauge ...............74
Driving hints ........................ 148, 149
E Electric adjustment ......................32
Electrical requirements ...............209
Electrical system......................... 223
Electrical system overload .........223Electric drive unit ..................14, 154
Electric parking brake ...........79, 159
Electric parking brake fault ...........79
Electric rate schedule .................197
Electric vehicle operation modes 154
Electronic climate control system 142
Electronic key system ...................19
Electronic Stability Control.......... 163
Electronic Stability Control and Traction Control system ............80
Electronic Stability Control off....... 80
Emergency call ........................... 136
End-of-life vehicle recovery .......212
Engine compartment fuse box ...225
Engine data ............................... 252
Entry lighting .............................. 105
Event data recorders ..................259
Exit lighting ................................ 105
Exterior care .............................. 244
Exterior light ................................. 81
Exterior lighting ......................10, 99
Exterior mirrors ............................. 31
F
File formats Audio files................................ 126
Movie files ............................... 126
Picture files.............................. 126
First aid kit ................................... 61
Fixed air vents ........................... 146
266Folding mirrors ............................. 32
Following distance indication ......169
Forward collision alert................. 167
Front airbag system .....................48
Front pedestrian protection ........172
Front seats.................................... 38
Front turn lights .......................... 220
Fuses ......................................... 223
G
Gauges ......................................... 74
General information ...126, 133,
134, 209
AUX ......................................... 126
Bluetooth ................................. 126
DAB ......................................... 124
Infotainment system ................106
Phone ...................................... 134
Smartphone applications ........126
USB ......................................... 126
Glovebox ..................................... 57
H Halogen bulbs ............................ 220
Hand brake ......................... 158, 159
Hazard warning flashers ............102
Headlight aiming .........................219
Headlight flash ........................... 101
Headlight range adjustment ......101
Headlights..................................... 99
Head restraint adjustment .............6Head restraints ............................ 37
Heated mirrors ............................. 33
Heated rear window ..................... 35
Heated steering wheel .................65
Heating .................................. 41, 42
High beam ........................... 81, 100
High beam assist ..................81, 100
High voltage devices and wiring 223
Home menu ................................ 113
Horn ....................................... 11, 66
I
Identification plate .....................250
Immobiliser ............................ 31, 81
Indicators ...................................... 74
Inductive charging ........................70
Info Display ................................... 85
Information displays...................... 82
Infotainment control panel ..........108
Instrument cluster ........................72
Instrument panel fuse box .........228
Instrument panel illumination control .................................... 104
Instrument panel overview ............. 8
Intellitext ..................................... 124
Interior care ............................... 245
Interior lighting ............................ 104
Interior lights .............................. 104
Introduction ............................... 0iPod............................................ 126
Connecting device ..................126
J
Jump starting ............................. 240
K Key, memorised settings ..............20
KeyPass ....................................... 26
Keys ............................................. 16
Keys, locks ................................... 16
L
Lane change alert .......................183
Lane keep assist ..................80, 191
Lashing eyes ............................... 61
Lifting the vehicle ........................211
Light switch .................................. 99
Load compartment ................28, 59
Load compartment cover .............60
Loading information .....................62
Location based charging ............197
M Manual seat adjustment ...............39
Maximum speed ......................... 232
Maximum startup volume ...........116
Memorised settings ......................20
Menu operation .......................... 113
Mirror adjustment ........................... 6 Misted light covers .....................103
268Recommended fluids andlubricants ................................ 248
Regenerative braking ...........76, 161
Regional ..................................... 123
Regionalisation ........................... 123
Registered trademarks ...............259
Retained power off .....................151
Reversing lights .........................103
Ride control systems ..................162
Ring tone Changing the ring tone ............137
Ring tone volume ....................116
Roof load ...................................... 62
Roof rack ..................................... 62
S Safety belts ................................... 42
Seat adjustment ............................. 5 Seat belt ........................................ 6
Seat belt reminder .......................77
Seat belts ..................................... 42 Seat heating Seat heating, front .....................41
Seat heating, rear .....................42
Seat position ................................ 38
Self-sealing tyres ........................231
Service ............................... 147, 247
Service display ............................ 77
Service information ....................247
Service vehicle soon .................... 79Side airbag system ......................48
Side blind zone assistant ............182
Sidelights ...................................... 99
Side turn lights ........................... 221
Smartphone ................................ 126
Phone projection .....................132
Smartphone remote function ........26
Software acknowledgement .......257
Software update ......................... 258
Speech recognition .....................133
Speed dial numbers ...................137
Speed limiter......................... 81, 166
Speedometer ............................... 74
Sport mode .................................. 80
Starting and operating ................149
Starting and stopping the vehicle 151
Starting off ................................... 14
Station search............................. 121
Steering wheel adjustment ......7, 65
Steering wheel audio controls ....108
Steering wheel controls ...............65
Storage ......................................... 57
Storage compartments .................57
Sunvisor lights ........................... 104
Sun visors .................................... 36
Switching the Infotainment system on ................................ 110
Symbols ......................................... 3
System settings .......................... 117T
Tail lights ................................... 221
Temporary charge mode cancel. 197
Temporary charge mode override ................................... 197
Theft-deterrent feature ..............107
Three-point seat belt .................... 43
Tone settings .............................. 115
Tools .......................................... 231
Total vehicle range .......................77
Touch beep volume ....................116
Towing ................................ 209, 242
Towing another vehicle .............243
Towing the vehicle .....................242
TP volume .................................. 116
Traction Control system ............. 162 Traction Control system off........... 80
Traffic sign assistant .............82, 189
Tread depth ............................... 235
Turn lights ............................ 77, 102
Tyre chains ................................ 237
Tyre designations ......................232
Tyre pressure ............................ 232
Tyre pressure monitoring system ............................... 80, 233
Tyre pressures ........................... 254
Tyre repair kit ............................. 237
Tyres .......................................... 231