2017 VOLVO XC90 TWIN ENGINE HYBRID display

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Booking service and repairs
Connected Service Booking (CSB) makes itpossible to use the vehicle's Internet connectionto set up a time for service, maintenance and/orrepairs.
The information is handled through the Carstatus app, which can be opened from the cen-ter display's App view.
Information about your vehicle is sent to yourretailer and you can book your workshop appoint-ment directly in your retailer's workshop planningsystem using the Volvo On-Line Service Schedu-ler with your smart phone. The system will alsosend a reminder as the appointment approachesand the Sensus Navigation system will providedirections to the workshop if necessary.
This feature makes it convenient to book a work-shop appointment directly from your vehicle.Vehicle-related information is sent to yourretailer, who prepares your visit to the workshop.After you have requested a workshop appoint-ment, your retailer will send you an email includ-ing a link enabling you to connect directly to yourretailer's booking system, where you can bookthe appointment at a convenient time. Informationabout your retailer is also available in the vehicleso that you can contact the retailer/workshop atany time using the Call my retailer menu option.

NOTE
My Volvo can be found by going to www.vol-vocars.com and selecting the United States orCanada.

Before the service can be used
Volvo ID
•The owner (primary driver) must create orhave a Volvo ID (see the article "Volvo ID").
•You must enter your Volvo ID (your emailaddress) in the vehicle as explained in thearticle "Volvo ID". If you have already regis-tered a Volvo ID, use the same email addressthat you used to create the Volvo ID.

Changing a Volvo ID email address
If you would like to register a different emailaddress, open the Volvo ID app in the center dis-play's App view and tap Change Volvo ID. Fol-low the instructions provided. See also the article"Volvo ID" for additional information.

Selecting a Volvo retailer on the My Volvo
website
By default, the retailer where you purchased yourvehicle will be your preferred retailer/Volvoauthorized workshop who will perform serviceand repairs on your vehicle. To change the pre-ferred retailer, go to your personalized My Volvowebsite.
Prerequisites for booking service from the
vehicle
In order to request an appointment from the vehi-cle:
•The engine must be running
•The vehicle must be connected to the Inter-net (see the article "Internet connected vehi-cle")

Using the service
When it is time for service or in certain cases ifrepairs are necessary, a message will appear inthe instrument panel and in the center display.This message is triggered by:
•the amount of time that has elapsed sincethe last service
•the number of hours the engine has runsince the last service
•mileage since the last service.
•Specific alerts or fault codes in the vehicle

Booking service or repairs
Submit a booking request whenever you need aworkshop appointment or when a messageregarding the need for service or repairs hasbeen displayed in the instrument panel and in thecenter display. This can be done directly from thevehicle as follows or alternatively by using the MyVolvo personal website booking tab.

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Sending an appointment request
1.Open the Car status app in the center dis-play's App view.
2.Tap Appointments.
3.Under Appointments, tap Requestappoint..
4.Check that your Volvo ID is correct.
5.Check that the correct preferred retailer islisted. If you prefer, simply tap the button toinitiate a call to the retailer.
6.Tap Send appointment request. Yourrequest and vehicle data will be sent to yourretailer through the vehicle's Internet con-nection.
>Volvo will send a booking invitation to youremail address with a link to your preferredworkshop's On-Line Service Scheduler.
7. Open the email and click the link to bookyour workshop appointment at a convenienttime with your preferred service advisor. Addany additional preferences and free text toyour booking.
8. When you have submitted your workshopbooking, your appointment will be confirmedonline directly by email. The booking informa-tion will also appear in the Car status app inthe center display after a period of time aswell as in your My Volvo personal website,where you can make changes to yourappointment at any time.
9.Several days prior to your appointment, youwill receive a reminder via email from yourretailer. A notification will also appear on thecenter display one day prior to the appoint-ment. You can set the interval for otherreminders (e.g., two days, three days) at yourMy Volvo personal website.
10. On the day of your appointment, a reminderwill appear again on the center display andthe retailer's address can be set in your navi-gation system if you require directions to theworkshop.

Sending vehicle-related information
Information about the vehicle can be sent at anytime using its Internet connection.
Using this function does not send a workshopappointment request to your retailer; onlyvehicle data will be transmitted to Volvo. Thisvehicle data can be accessed by any retailer ifyou call the retailer and provide your VehicleIdentification Number (VIN).
1.Open the Car status app in the center dis-play's App view.
2.Tap Appointments.
3.Under Appointments, tap Send vehicledata.
>A message confirming that vehicle infor-mation has been sent via the Internetconnection will appear on the center dis-play. Transmission of the vehicle informa-tion can be cancelled at any time by tap-ping the X in the activity indicator.

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Viewing workshop information
1.Open the Car status app in the center dis-play's App view.
2.Tap Appointments.
3.Under Appointments, tap Workshopinformation.
>A window with retailer information willappear.
4. If you prefer, call the retailer, or select anaddress or GPS coordinates to activate thenavigation system.

Appointments and vehicle information
When you make an appointment or send vehicleinformation from your vehicle, this information will
be sent using the Internet connection2. Informa-tion about the vehicle includes:
•service requirements
•time since service was last performed
•function status
•fluid levels
•mileage (odometer reading)
•VIN (Vehicle Identification Number)
•The vehicle's software version
•Diagnostic information
Related information
•Internet connected vehicle (p. 466)
•Volvo ID (p. 32)
Wi-Fi connection to a workshop
The time a vehicle is in a workshop for service orrepairs can be reduced by transmitting trouble-shooting information as soon as the car reachesthe workshop.
This is done most conveniently by selectingAutomatically connect when I arrive in thecenter display's Settings menu.
Each time the vehicle slows down to a sufficientlylow speed, it begins searching for a Wi-Fi net-work. If an authorized Volvo network (at a retaileror workshop) is found, a message will be dis-played or a pop-up window will open in the cen-ter display (this applies to manual connections,see the section "Manually connecting to a work-shop" below).
2There will be a slight charge for sending this information via the vehicle's Internet connection, depending on your service plan.

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Automatically connecting to a
workshop
Without driver confirmation
This is the most convenient way to transmit trou-ble-shooting data. The driver does not need toconfirm that the vehicle will establish a connec-tion.
If the vehicle stops at a workshop and the engineis switched off using the start knob, a messagewill appear above the status bar in the center dis-play. The vehicle will be automatically connectedwhen the driver's door is opened if the driverdoes not tap the Cancel button in the message.
To help prevent the driver from being disturbedby unwanted requests to connect (e.g., if thevehicle is often parked near a workshop with anauthorized Volvo network), the vehicle will switchto manual connection if the driver cancels a con-nection request twice within 5 days.

With driver confirmation
With this alternative, the driver must confirm aconnection.
If the vehicle stops at a workshop and the engineis switched off using the start knob, a pop-upwindow will open in the center display. The vehi-cle will be automatically connected when the driv-er's door is opened if the driver taps Connect inthe pop-up window. If the driver does nothing ortaps the pop-up window's Abort button, noattempt will be made to establish a connection.
NOTE
To help prevent the driver from being distur-bed by unwanted requests to connect (e.g., ifthe vehicle is often parked near a workshopwith an authorized Volvo network), the vehiclewill switch to manual connection if the drivercancels a connection request twice within5 days.

Manually connecting to a workshop
Manual connections are handled by the servicetechnician.

Changing the way a connection is made
The type of connection (manual or automatic)can be changed in the center display's Settingsmenu.
1. Pull down the center display's Top view andtap Settings.
2.Tap CommunicationVolvo ServiceNetworks.
3.Select Automatically connect when Iarrive, Ask before connecting or Neverconnect and never ask (manual connec-tions).

Related information
•Internet connected vehicle (p. 466)
•Settings view (p. 115)
Climate system service
Service and repairs on the air conditioning sys-tem should only be done by a trained and quali-fied Volvo service technician.
Troubleshooting and repairs
The air conditioning system contains a floures-cent tracer substance. Ultraviolet light is used tosearch for leaks in the system.

Refrigerant R134a
WARNING
The air conditioning system contains therefrigerant R134a under pressure. Serviceand repairs on the system should only bedone by a trained and qualified Volvo servicetechnician.

Related information
•Climate control system (p. 188)

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CAUTION
•The infotainment system's energy-savingfeature may not function correctly or atall, and/or a message may be displayed ifa battery charger or jumper cables arenot connected properly.
•The negative terminal on the battery mustnever be used to connect a jumper cableor a battery charger. Only the groundpoint on the chassis may be used.
NOTE
•The service life of the start battery isshortened if it becomes dischargedrepeatedly.
•The service life of the start battery isaffected by factors such as driving condi-tions and climate. Extreme cold may alsofurther decrease the battery's startcapacity.
•Because the battery

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Fuses in the passengercompartment
The fuses in the passenger compartment(located under the glove compartment) help pro-
tect electrical components such as the 120-voltsocket, displays and door modules.There is a fuse removal tool on the inside of thefuse box covers. There are also positions in thefuse box for several extra fuses.

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* Option/accessory, for more information, see Introduction.525

Positions
•Fuses 1, 3–21, 23–36, 39–53 and 55–59are called "Micro".
•Fuses 2, 22, 37–38 and 54 are called"MCase" and should only be replaced by atrained and qualified Volvo service technician.
FunctionA
––
120-volt socket between the rearseats30
––
Alarm system movement sensorA5
Media player5
Instrument panel5
Center console buttons5
Sun sensor5
––
––
Steering wheel module5
Module for start knob and parkingbrake5
FunctionA
Heated steering wheel* module15
––
––
––
––
Climate system control module10
––
On-board diagnostics (OBDII)10
Center display5
Climate system blower module(front)40
––
FunctionA
Instrument lighting; Courtesy light-ing; Rearview mirror auto-dim func-tion; Rain and light sensor; Reartunnel console keypad*; Powerfront seats*
Instrument lighting; Courtesy light-ing; Rearview mirror auto-dim func-tion; Rain and light sensor; Rear
tunnel console keypad*B; Power
front seats*; Power rear seatsC;Display for rear seat conveniencefunctions*; Rear seat massagefunction*
7.5
Control module for driver supportfunctions5
Panorama roof and sun shade*20
Head-up display*5
Courtesy lighting5
––
Ceiling console display (seat beltreminder, front passenger side air-bag indicator)
5
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Humidity sensor5

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MAINTENANCE AND SERVICING
* Option/accessory, for more information, see Introduction.526
FunctionA
Rear passenger-side door module20
Fuses in the cargo compartment10
Internet connection control module;Volvo On Call control module5
Rear driver-side door module20
Infotainment control module(amplifier)40
Climate system blower module(rear)40
Multi-band antenna module5
Front seat massage function5
––
Tailgate window wiper15
Fuel pump control module15
Relay windings for engine compart-ment electrical module; Relay wind-ing for transmission oil pump
5
––
Driver side front seat heating*15
Passenger side front seat heating*15
FunctionA
Coolant pump10
––
Front driver-side front door module20
Active chassis control module*20
––
Sensus control module10
––
––
Front passenger-side front doormodule20
Display for rear seat conveniencefunctions5C
––
Circuit breaker for fuses 53 and 5815
ACertain markets only.BNot ExcellenceCExcellence only

Related information
•Fuses (p. 516)
•Replacing fuses (p. 517)
•Fuses in the engine compartment (p. 518)
•Fuses in the cargo compartment (p. 527)