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INTRODUCTION
14
Contacting Volvo
Use the following contact information if you would like to get in touch with Volvo in the Uni-ted States or Canada.
In the USA: Volvo Car USA, LLC Customer Care Center1 Volvo Drive,P.O. Box 914Rockleigh, New Jersey 076471-800-458-1552www.volvocars.com/us In Canada: Volvo Cars of Canada National Customer Service9130 Leslie Street, Suite 101Richmond Hill, Ontario L4B 0B91-800-663-8255www.volvocars.com/ca
Volvo On Call Roadside Assistance Your new Volvo comes with a four year ON CALL roadside assistance.
Additional information, features, and benefits of this program are described in a separate informa-tion package in your glove compartment. If you require assistance, dial: In the U.S. 1-800-638-6586 (1-800-63-
VOLVO)In Canada 1-800-263-0475
NOTE
Some vehicles may be equipped with Volvo On Call with Sensus Connect , which
will allow access to the call center and addi- tional features directly from the vehicle. Thisis in addition to the Volvo On Call RoadsideAssistance program mentioned above. Volvo On Call with Sensus Connect will be
a customer pay subscription offer after an ini- tial complimentary trial period.
Additional information about your vehicle Volvo Cars' website and support site provide additional information about your vehicle.
Support on the Internet
Go to support.volvocars.com or use the QR code below to visit the site, which is available in mostmarkets.
QR code to the support site
The information on the support site is searchable and is grouped into different categories. Itincludes support for e.g., Internet-based servicesand functions, Volvo On Call, the navigation sys-tem and apps. Video and step-by-step instruc-tions explain various procedures such as how toconnect the vehicle to the Internet via a cellphone.
Downloadable information
Maps
Sensus Navigation system maps can be down- loaded from the support site.
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LOCKS AND ALARM
* Option/accessory.
242
Preloaded springs
Preloaded springs for the power tailgate
WARNING
Never touch or attempt to access the preloa- ded springs for the power tailgate. Doing socould result in serious injury.
Related information
• Remote key's range (p. 229)
• Locking/unlocking from outside the vehicle (p. 233)
• Foot movement tailgate operation
* (p. 232)
Private (valet) locking
The glove compartment and the tailgate can be locked when e.g., the vehicle is in a workshopfor service, etc.
Activating private locking/setting a
security code
The ignition has to be in at least mode I in order
to activate private locking.
1. Private locking can be activated from the center display's Function view or under Set- tings in Top view:
• In Function view, tap
Private Locking.
• In Top view, tap
Settings and then tap
My CarLocking. Tap the Private
Locking box.
> A pop-up window will appear.
NOTE
• A security code has to be selected the first time this function is used. This code isused to deactivate any previously used PINcodes. Keep this code in a safe place.
• If private locking is activated and the vehi-cle is unlocked using Volvo On Call or theVolvo On Call mobile app, it will be auto-matically deactivated.
2. Enter the code to be used to unlock the
glove compartment and tailgate and tap
Confirm.
> The glove compartment and tailgate will lock. Confirmation is provided by a green indicator light in the button in Functionview and an X in the private locking boxunder Top view's Settings.
Deactivating private locking1. This function can be deactivated from the center display's Function view or under Set-tings in Top view:
• In Function view, tap
Private Locking.
• In Top view, tap
Settings and then tap
My CarLocking. Tap (deselect) thePrivate Locking box.
> A pop-up window will appear.
2. Enter the code used for locking and tap
Confirm.
> The glove compartment and tailgate will unlock. Confirmation is provided when the green indicator light in the button in Func-tion view goes out and the X in the privatelocking box under Top view's Settings dis-appears.
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MAINTENANCE AND SERVICING
492
Avoid smoking, open flames, and/or sparks.
Risk of explosion
Recycle properly
NOTE
A used battery should be disposed of in an environmentally responsible manner. Consultyour Volvo retailer or take the battery to arecycling station.
Related information
•Start battery (p. 488)
Fuses The fuses help protect the vehicle's electrical components from overloading or short circuits.
WARNING
Never use metal objects or fuses with higher amperage than those stated on the lists offuses. Doing so could seriously damage oroverload the vehicle's electrical system.
If an electrical component fails to function, this may be due to a blown fuse. If the same fuseblows repeatedly, this indicates a problem withthe component, which should be inspected by atrained and qualified Volvo service technician.
Location of the fuseboxes
Engine compartment
Under the glove compartment
Cargo compartment
Related information
• Replacing fuses (p. 493)
• Fuses in the cargo compartment (p. 502)
• Fuses in the engine compartment (p. 494)
• Fuses in the passenger compartment (p. 498)
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MAINTENANCE AND SERVICING
498
Fuses in the passenger compartment
The fuses in the passenger compartment (located under the glove compartment) help pro- tect electrical components such as the 120-voltsocket, displays and door modules.
There is a fuse removal tool on the inside of thefuse box covers. There are also positions in thefuse box for several extra fuses.