2017 VOLVO V90 CROSS COUNTRY phone

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Contacting Volvo
Use the following contact information if you would like to get in touch with Volvo in the Uni-ted States or Canada.
In the USA: Volvo Car USA, LLC Customer Care Center1 Volvo Drive,P.O. Box 914Rockleigh, New Jersey 076471-800-458-1552www.volvocars.com/us In Canada: Volvo Cars of Canada National Customer Service9130 Leslie Street, Suite 101Richmond Hill, Ontario L4B 0B91-800-663-8255www.volvocars.com/ca
Volvo On Call Roadside Assistance Your new Volvo comes with a four year ON CALL roadside assistance.
Additional information, features, and benefits of this program are described in a separate informa-tion package in your glove compartment. If you require assistance, dial: In the U.S. 1-800-638-6586 (1-800-63-
VOLVO)In Canada 1-800-263-0475
NOTE
Some vehicles may be equipped with Volvo On Call with Sensus Connect , which
will allow access to the call center and addi- tional features directly from the vehicle. Thisis in addition to the Volvo On Call RoadsideAssistance program mentioned above. Volvo On Call with Sensus Connect will be
a customer pay subscription offer after an ini- tial complimentary trial period.
Additional information about your vehicle Volvo Cars' website and support site provide additional information about your vehicle.
Support on the Internet
Go to support.volvocars.com or use the QR code below to visit the site, which is available in mostmarkets.
QR code to the support site
The information on the support site is searchable and is grouped into different categories. Itincludes support for e.g., Internet-based servicesand functions, Volvo On Call, the navigation sys-tem and apps. Video and step-by-step instruc-tions explain various procedures such as how toconnect the vehicle to the Internet via a cellphone.
Downloadable information
Maps
Sensus Navigation system maps can be down- loaded from the support site.

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INTRODUCTION
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Information when it's needed, where it's needed
G000000
Information is presented in different displays depending on how it should be prioritized (generic illustration)
Head-up-display *
The head up-display presents types of informa- tion that the driver should be aware of immedi- ately, such as traffic warnings, speed informationand navigation. Road sign information and incom-ing phone calls are also displayed here. Thehead-up display is controlled from the right-sidesteering wheel keypad and the center display.
Instrument panel
12" instrument panel

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8" instrument panel
The instrument panel displays information such as speed, an incoming phone call or the trackthat is currently playing. It is controlled using bothsteering wheel keypads.
Center display
Many of the vehicle's main functions are con- trolled from the center display, a touchscreen thatreacts to taps or other gestures. The number ofphysical buttons is thereby minimized. The screencan be operated with or without gloves. The center display is used to control e.g., the cli- mate and infotainment systems and to adjust the power seats*. The information shown here can be
dealt with by the driver or the front seat passen- ger.
Voice control system
The voice control system ena- bles the driver to operate cer-tain vehicle functions withoutremoving his/her hands fromthe steering wheel and itunderstands natural speech.Use voice commands to e.g.,
play a track on the infotainment system, make aphone call, raise the passenger compartmenttemperature or to read a text message.
For additional information about all of the func- tions/system, see the respective articles in theon-board owner's manual or the printed supple-ment.
Related information
• Using the center display (p. 38)
• Center display overview (p. 22)
• Navigating in the center display's views(p. 32)

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Owner's manual in mobile devicesOwner's information mobile app 1
can be down-
loaded from the App Store and Google Play and is adapted for both cell phones and tablets.These apps also contain videos and interior/exterior hotspot views of the vehicle that you canclick on for additional information.
This QR code will take you directly to the app or you cansearch for "Volvo manual" inthe App Store or Google Play.
The app contains videos and exterior/interior views of the vehicle with certain components/functions highlighted in hotspots, which leaddirectly to related information. It is easy to navi-gate between the various categories and articlesand the contents are searchable.
The mobile app is available at the App Store and Google Play
Related information
• Using the owner's manual (p. 42)
Options, accessories and the On- board Diagnostic (OBDII) socket
We strongly recommend that Volvo owners install only genuine, Volvo-approved accesso-ries, and that accessory installations be per-formed only by a trained and qualified Volvoservice technician.
Optional or accessory equipment described in this manual is indicated by an asterisk. Optional or accessory equipment may not be available in all countries or markets. Please notethat some vehicles may be equipped differently,depending on special legal requirements. Contact your Volvo retailer for additional informa- tion.
1 Certain models and mobile devices

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The vehicle's center displayIn the center display, pull down Top view and tap Owner's
manual. This gives you access
to visual navigation with exterior and interior images of the vehi-cle. The information is searcha-ble and is divided into catego-
ries.
Mobile appIn App Store or Google Play, search for "Volvo Manual."Download the app to a smart-phone or tablet and select avehicle model. The app con-tains instructive videos andoffers visual navigation, includ-
ing interior and exterior images of the vehicle.Navigation between the various articles in theowner's manual is designed to provide easyaccess to the information and the information issearchable.
Volvo Cars' support siteGo to support.volvocars.com and select your country.Owner's manuals are availablehere online and in PDF format.Volvo Car's support site alsocontains instructional videosand additional information
about your vehicle and owning a Volvo.
Printed owner's informationThe glove compartment con- tains a printed supplement tothe owner

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Driver distraction
Please keep the following warnings in mind when operating/servicing your vehicle.
A driver has a responsibility to do everything pos- sible to ensure his or her own safety and thesafety of passengers in the vehicle and otherssharing the roadway. Avoiding distractions is partof that responsibility. Driver distraction results from driver activities that are not directly related to controlling the vehiclein the driving environment. Your new Volvo is, orcan be, equipped with many feature-rich enter-tainment and communication systems. Theseinclude hands-free cellular telephones, navigationsystems, and multipurpose audio systems. Youmay also own other portable electronic devicesfor your own convenience. When used properlyand safely, they enrich the driving experience.Improperly used, any of these could cause a dis-traction. For all of these systems, we want to provide the following warning that reflects the strong Volvoconcern for your safety. Never use these devicesor any feature of your vehicle in a way that dis-tracts you from the task of driving safely. Distrac-tion can lead to a serious accident. In addition tothis general warning, we offer the following guid-ance regarding specific newer features that maybe found in your vehicle:
WARNING
• Never use a hand-held cellular telephone while driving. Some jurisdictions prohibitcellular telephone use by a driver whilethe vehicle is moving.
• If your vehicle is equipped with a naviga-tion system, set and make changes toyour travel itinerary only with the vehicleparked.
• Never program your audio system whilethe vehicle is moving. Program radio pre-sets with the vehicle parked, and use yourprogrammed presets to make radio usequicker and simpler.
• Never use portable computers or per-sonal digital assistants while the vehicleis moving.
Accessory installation
•We strongly recommend that Volvo ownersinstall only genuine, Volvo-approved acces-sories, and that accessory installations beperformed only by a trained and qualifiedVolvo service technician.
• Genuine Volvo accessories are tested toensure compatibility with the performance,safety, and emission systems in your vehicle.Additionally, a trained and qualified Volvoservice technician knows where accessoriesmay and may not be safely installed in yourVolvo. In all cases, please consult a trained and qualified Volvo service technician beforeinstalling any accessory in or on your vehicle.
• Accessories that have not been approved byVolvo may or may not be specifically testedfor compatibility with your vehicle. Addition-ally, an inexperienced installer may not befamiliar with some of your car's systems.
• Any of your car's performance and safetysystems could be adversely affected if youinstall accessories that Volvo has not tested,or if you allow accessories to be installed bysomeone unfamiliar with your vehicle.
• Damage caused by unapproved or improperlyinstalled accessories may not be covered byyour new vehicle warranty. See your Warrantyand Service Records Information booklet formore warranty information. Volvo assumes noresponsibility for death, injury, or expensesthat may result from the installation of non-genuine accessories.

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Volvo ID
A Volvo ID can be used to access a number of online services 2
Creating a Volvo IDA Volvo ID can be created in two ways:
Using the
Volvo ID app
1. If you have not already done so, download
the Volvo ID app from the Download
Center.
2. Start the app and register a personal email address.
3. Follow the instructions that will be sent auto- matically to this email address.
> A Volvo ID has now been created and hasbeen automatically registered to the vehi- cle. The Volvo ID services available cannow be used.
Using the Volvo On Call app
1. Download the latest version of the Volvo On
Call app to your cell phone from e.g., the App Store, Windows Phone or Google Play.
2. Start the app and create a Volvo ID on the start page.
3. Register a personal email address and then follow the instructions that will be sent auto-matically to this address.
Registering your Volvo ID to the vehicleIf your Volvo ID was created using the Volvo OnCall mobile app, the ID has to be registered tothe vehicle:
1. With the vehicle connected to the Internet,download the Volvo ID app from the
Download Center in the center display's
App view. See also the article "Downloading, updating and uninstalling apps."
2. Start the app and enter your Volvo ID.
3. Follow the instructions that will be sent auto- matically to the email address linked to your Volvo ID.
> Your Volvo ID is now registered to thevehicle and the Volvo ID services available can be used.
Advantages of having a Volvo ID
• Only one user name and password arerequired to access online services.
• If you change a user name or password forone of the online service (e.g., Volvo On Call),it/they will also be automatically changed forthe other services.
2
These services vary and may be subject to change. Consult your Volvo retailer.

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Function view: vehicle functions can be acti- vated/deactivated by tapping. Certain func-tions are called "trigger functions", which open settings windows, e.g.,
Camera and
parking functions. Settings for the head-up display * are also started from Function view
but the actual interaction is controlled from the steering wheel keypad buttons and theinstrument panel.
Home view: the initial view shown when the center display is started.
App (Application) view: shows apps that have been downloaded (third-party apps) as well as ones for integrated functions such as
FM
radio. Tap an icon to open the app.
Status bar: vehicle activities are shown at the top of the screen. Network/connection infor-mation is shown on the left side of the bar.Media-related information, the clock andinformation about background activities areshown to the right.
Top view: pull down the tab to open Top view. From here, you can access Settings,Owner's manual and stored messages.
Navigation: leads to map navigation. Tap the sub-view to expand it.
Media: the most recently used media-related apps. Tap the sub-view to expand it.
Phone: used to access phone-related func- tions. Tap the sub-view to expand it.
The extra sub-view: the most recently used apps/vehicle functions that do not belong inany of the other sub-views are listed here.Tap the sub-view to expand it.
Climate bar: information and direct access to settings such as temperature, seat heating *
and blower speed. Tap the symbol at the center of the Climate bar to open Climateview for additional settings.
Related information
• Using the center display (p. 38)