INTRODUCTION
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Contacting Volvo
Use the following contact information if you would like to get in touch with Volvo in the Uni-ted States or Canada.
In the USA: Volvo Car USA, LLC Customer Care Center1 Volvo Drive,P.O. Box 914Rockleigh, New Jersey 076471-800-458-1552www.volvocars.com/us In Canada: Volvo Cars of Canada National Customer Service9130 Leslie Street, Suite 101Richmond Hill, Ontario L4B 0B91-800-663-8255www.volvocars.com/ca
Volvo On Call Roadside Assistance Your new Volvo comes with a four year ON CALL roadside assistance.
Additional information, features, and benefits of this program are described in a separate informa-tion package in your glove compartment. If you require assistance, dial: In the U.S. 1-800-638-6586 (1-800-63-
VOLVO)In Canada 1-800-263-0475
NOTE
Some vehicles may be equipped with Volvo On Call with Sensus Connect , which
will allow access to the call center and addi- tional features directly from the vehicle. Thisis in addition to the Volvo On Call RoadsideAssistance program mentioned above. Volvo On Call with Sensus Connect will be
a customer pay subscription offer after an ini- tial complimentary trial period.
Additional information about your vehicle Volvo Cars' website and support site provide additional information about your vehicle.
Support on the Internet
Go to support.volvocars.com or use the QR code below to visit the site, which is available in mostmarkets.
QR code to the support site
The information on the support site is searchable and is grouped into different categories. Itincludes support for e.g., Internet-based servicesand functions, Volvo On Call, the navigation sys-tem and apps. Video and step-by-step instruc-tions explain various procedures such as how toconnect the vehicle to the Internet via a cellphone.
Downloadable information
Maps
Sensus Navigation system maps can be down- loaded from the support site.
FUSES
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Fuses The fuses help protect the vehicle's electrical components from overloading or short circuits.
WARNING
Never use metal objects or fuses with higher amperage than those stated on the lists offuses. Doing so could seriously damage oroverload the vehicle's electrical system.
If an electrical component fails to function, this may be due to a blown fuse. If the same fuseblows repeatedly, this indicates a problem withthe component, which should be inspected by atrained and qualified Volvo service technician.
Location of the fuseboxes
Engine compartment
Under the glove compartment
Cargo compartment
Related information
• Replacing fuses (p. 148)
• Fuses in the cargo compartment (p. 157)
• Fuses in the engine compartment (p. 149)
• Fuses in the passenger compartment (p. 153)
Replacing fuses The fuses help protect the vehicle's electrical components from overloading or short circuits.
Fuse replacement1. See the list of fuse boxes for their locations.
2. Pull the fuse straight out and examine it from
the side to see if the curved metal wire in the fuse is intact.
3. If the wire is broken, insert a new fuse of the same color and amperage (written on thefuse).
WARNING
Never use metal objects or fuses with higher amperage than those stated on the followingpages. Doing so could seriously damage oroverload the vehicle's electrical system.
Related information
• Fuses (p. 148)
• Fuses in the engine compartment (p. 149)
• Fuses in the passenger compartment (p. 153)
FUSES
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153
Fuses in the passenger compartment
The fuses in the passenger compartment (located under the glove compartment) help pro- tect electrical components such as the 120-voltsocket, displays and door modules.
There is a fuse removal tool on the inside of thefuse box covers. There are also positions in thefuse box for several extra fuses.
