2017 VOLVO V60 CROSS COUNTRY service

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Maintenance – introductionPeriodic maintenance will help keep your vehicle running well.
IntroductionThe maintenance services contain several checks that require special instruments and tools andtherefore must be performed by a qualified tech-nician. To keep your Volvo in top condition, spec-ify time-tested and proven Genuine Volvo Partsand Accessories.
The Federal Clean Air Act – U.S.
The Federal Clean Air Act requires vehicle manu- facturers to furnish written instructions to the ulti-mate purchaser to assure the proper servicingand function of the components that controlemissions. These services, which are listed in the"Warranty and Service Records Information"booklet, are not covered by the warranty. You willbe required to pay for labor and material used.
Maintenance
Your Volvo passed several major inspections before it was delivered to you, in accordance withVolvo specifications. The maintenance proce-dures outlined in the Warranty and ServiceRecords Information booklet, many of which willpositively affect your vehicle's emissions, shouldbe performed as indicated. It is recommendedthat receipts for vehicle emission maintenance beretained in case questions arise concerningmaintenance. Inspection and maintenance should also be performed anytime a malfunction isobserved or suspected.
Applicable warranties – U.S./Canada
In accordance with applicable U.S. and Canadian regulations, the following list of warranties is pro-vided.
• New Vehicle Limited Warranty
• Parts and Accessories Limited Warranty
• Corrosion Protection Limited Warranty
• Seat Belt and Supplemental Restraint Sys-tems Limited Warranty
• Emission Design and Defect Warranty
• Emission Performance Warranty
These are the federal warranties; other warran-ties are provided as required by state/provinciallaw. Refer to your separate Warranty and ServiceRecords Information booklet for detailed informa-tion concerning each of the warranties.
Periodic maintenance helps minimize emissions
NOTE
• Refer to your Warranty and Service Records Information booklet for a com-prehensive service and maintenanceschedule up to 150,000 miles (240,000km). This program contains inspectionsand services necessary for the properfunction of your vehicle and includescomponents that affect vehicle emis-sions.
• The Warranty and Service Records Infor-mation booklet also contains detailedinformation concerning the warrantiesthat apply to your vehicle.
Related information
•Climate – general information (p. 126)

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Maintenance – owner maintenance
Periodic maintenance requirements and intervals are described in your vehicle's Warranty andService Records Information booklet. The following points can be carried out between the normally scheduled maintenance services.
Owner maintenance
Each time the car is refueled:
• Check the engine oil level.
• Clean the windshield, windshield wipers, headlights, and taillights.
Monthly:
• Check cold tire pressure in all tires. Inspect the tires for wear.
• Check that engine coolant and other fluidlevels are between the indicated "min" and"max" markings.
• Clean interior glass surfaces with a glasscleaner and soft paper towels.
• Wipe driver information displays with a softcloth.
• Visually inspect battery terminals for corro-sion. Corrosion may indicate a loose terminalconnector, or a battery near the end of itsuseful service life. Consult your Volvo retailerfor additional information.
As needed:
Wash the car, including the undercarriage, to reduce wear that can be caused by a buildup of dirt, and corrosion that can be caused by salt res-idues. Clean leaves and twigs from air intake vents at the base of the windshield, and from other placeswhere they may collect.
NOTE
Complete service information for qualified technicians is available online for purchase orsubscription at www.volvotechinfo.com.
Related information
•
Maintenance – opening/closing hood (p. 337)
• Engine compartment – overview (p. 338)
• Engine compartment – coolant (p. 341)
• Engine compartment – engine oil (p. 339)
• Engine compartment – power steering fluid(p. 343)
• Engine compartment – washer fluid (p. 354)
• Cleaning the interior (p. 371)
• Washing the car (p. 369)
• Tire inflation – checking pressure (p. 309)
• Tires – tread wear indicator (p. 302)

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* Option/accessory, for more information, see Introduction.335
Onboard Diagnostic System OBD II is part of your vehicle's computerized engine management system. It stores diagnosticinformation about your vehicle's emission con-trols. It can light the Check Engine light (MIL) if itdetects an emission control "fault." A "fault" is acomponent or system that is not performingwithin an expected range. A fault may be perma-nent or temporary. OBD II will store a messageabout any fault.
Emission inspection readiness
How do states use OBD II for emission inspections?
Many states connect a computer directly to a vehicle's OBD II system. The inspector can thenread "faults." In some states, this type of inspec-tion has replaced the tailpipe emission test.
How can my vehicle fail OBD II emission inspection?
Your vehicle can fail OBD II emission inspection for any of the following reasons.
• If your Check Engine (MIL) light is lit, yourvehicle may fail inspection.
• If your vehicle's Check Engine light was lit,but went out without any action on your part,OBD II will still have a recorded fault. Yourvehicle may pass or fail, depending on theinspection practices in your area.
• If you had recent service that required dis-connecting the battery, OBD II diagnostic information may be incomplete and "notready" for inspection. A vehicle that is notready may fail inspection.
How can I prepare for my next OBD II
emission inspection?
• If your Check Engine (MIL) light is lit – or was lit but went out without service, have yourvehicle diagnosed and, if necessary, servicedby a qualified Volvo technician.
• If you recently had service for a lit CheckEngine light, or if you had service thatrequired disconnecting the battery, a periodof driving is necessary to bring the OBD IIsystem to "ready" for inspection. Two half-hour trips of mixed stop-and-go/highwaydriving are typically needed to allow OBD II toreach readiness. Your Volvo retailer can pro-vide you with more information on planning atrip.
• Maintain your vehicle in accordance with yourvehicle's maintenance schedule.
Booking service and repairs
Connected Service Booking (CSB) makes set- ting up a time for service, maintenance and/orrepairs directly from the vehicle quick and con-venient.
Prerequisites
• The owner (primary driver) must have a valid Volvo ID. See Volvo ID (p. 22) for additionalinformation.
• The vehicle must be connected to the Inter- net using a paired Bluetooth ®
cell phone.
See your Sensus Infotainment supplement for information on pairing a cell phone. On models equipped with Volvo On Call (VOC) *,
you can connect to the Internet using your separate VOC data plan. Refer to your sepa-rate Volvo On Call manual.
• By default, the retailer where you purchasedyour vehicle will be your preferred (primary)retailer/Volvo authorized workshop who willperform service and repairs on your vehicle.To change the preferred retailer, go to DealerLocator at volvocars.com and select aretailer, click on Service Scheduler and bookan appointment at the new preferred retailer.
• In order to be guided through the on-screen steps, the menu alternative
Display
notifications must be activated.

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CSB menu accessOnce the prerequisites have been established, all CSB-related menus can be accessed in MY CAR
by pressing OK/MENU and then selecting
Maintenance & repair.
Booking information and data from the
vehicle
If you request an appointment from your vehicle, with your consent, booking information and data about your vehicle 1
will be transmitted to your
preferred retailer.
Using the serviceOnce the prerequisites have been established, all CSB-related menus can be accessed in MY CAR
by pressing OK/MENU and then selecting
Maintenance & repair.
If the time for the next regularly scheduled serv- ice is approaching, if the vehicle requires certaintypes of repairs or if a system needs to bechecked, a message will be displayed. You willthen by guided through the steps required tobook service or repairs.
On-screen service messages
On-screen service message
The pop-up service alert menu offers the follow- ing alternatives:
•
Yes: The vehicle will transmit a booking
request as well as vehicle data directly to your preferred retailer. In return, you willreceive an email from this retailer with a linkto their booking portal. From a smartphone ora computer, you can select a day and timethat suits you and specify any other servicerequests that you may have. When you havesubmitted your request, it will be entered intothe retailer's booking portal and you willreceive immediate confirmation online andvia email. The service reminder light in the vehicle's instrument panel will also be turnedoff remotely by Volvo.
•
No: No other messages will be displayed on
the Sensus screen but the Service Reminder Light on the vehicle's instrument panel willstay on. If you have answered "No", servicecan still be booked manually (see the follow-ing section).
•
Postpone: The pop-up menu will be dis-
played that next time the engine is started.
Booking service or repairs manually
Access your Volvo On-Line Service Scheduler portal from a smartphone or a computer to selecta day and time that suits you and specify anyother service requests that you may have. Whenyou have submitted your request, it will beentered into the retailer's booking portal and youwill receive immediate confirmation online and viaemail.
My AppointmentsThis displays booking information.
–Select Maintenance & repairMy
Appointments.
Transmitting vehicle dataIn order for a retailer to access vehicle data, the information is initially sent to a central Volvodatabase (not directly to your retailer) where any
1 This information includes: service requirements, status of various functions, odometer reading and the vehicle's VIN number and software version.

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retailer can access or search for this information using your vehicle's VIN number. This numbercan be found in your warranty booklet or on thedashboard at the lower left corner of the wind-shield.
–Select Maintenance & repairSend
vehicle data.
Booking information and vehicle dataWhen you opt to book service from your vehicle, booking information and vehicle data will betransmitted. Vehicle data consists of a number ofparameters in the following areas:
• Service requirements
• Function status
• Fluid levels
• Odometer reading (mileage)
• Vehicle Identification Number (VIN)
• The vehicle's software version
Related information
•
Volvo ID (p. 22)
Maintenance – opening/closing hood The hood is opened by first releasing the lock from the passenger compartment and thenpressing the release control.
Opening and closing the hood
Turn the handle located under the left side of the dash approximately 20-25 degreesclockwise to release the hood lock.
Lift the hood slightly. Press the release con- trol (located under the right front edge of thehood) to the left, and lift the hood.
WARNING
Check that the hood locks properly when closed.
Related information
•Maintenance – owner maintenance (p. 333)
• Engine compartment – overview (p. 338)

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Engine compartment – engine oil
The correct oil must be used for the stated oil change (service) intervals to apply. The oil level on 4-cylinder engines is checked electronically and is checked using a dipstick on5- and 6-cylinder engines.
Checking the engine oil (5- and 6-
cylinder engines)
The oil level should be checked at regular inter- vals, particularly during the period up to the firstscheduled maintenance service.
• See Oil specifications (p. 383) for oil specifi-cations.
• Also, refer to the Warranty and ServiceRecords information booklet for informationon oil change intervals and oil specifications.
CAUTION
•
Not checking the oil level regularly can result in serious engine damage if the oillevel becomes too low.
• Oil that is lower than the specified qualitycan damage the engine.
• Volvo does not recommend the use of oiladditives.
• Always add oil of the same type and vis-cosity as already used.
• Never fill oil above the
MAX mark. This
could cause an increase in oil consump-tion.
• Oil changes should be carried out by atrained and qualified Volvo service techni-cian.
Checking and adding oil
G021734
Location of the filler cap and dipstick
NOTE
Before checking the oil:
• The car should be parked on a level sur- face.
• If the engine is warm
, wait for at least
10 – 15 minutes after the engine hasbeen switched off.

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CAUTION
•If Oil service required is displayed, the
oil level may be too high. Take the vehicle to an authorized Volvo workshop as soonas possible.
• If the oil level sensor indicates that thelevel is too low, using the correct oil, topup with the amount of oil indicated assoon as possible, see oil specifica-tions (p. 383).
WARNING
Do not allow oil to spill onto or come into con- tact with hot exhaust pipe surfaces.
Electronically checking the oil level
The oil level should be checked at regular inter- vals, particularly during the period up to the firstscheduled maintenance service. To check the oil level:1.
Activate ignition mode II, see Ignition modes
(p. 80).
2. Turn the thumb wheel on the left steering wheel lever until
Oil level is displayed.
> The oil level will be displayed.
NOTE
• The system cannot detect changes in the oil level immediately. The vehicle must bedriven approximately 20 miles (30 km) orhave been parked on level ground withthe engine off for 5 minutes before theoil level reading will be correct.
• If the necessary conditions are not metfor checking the oil level electronically(time interval after the engine wasswitched off, if the vehicle is parked on an incline, etc.),
No values available will
be displayed. This does not indicate a
problem with the oil level sensor.
Engine compartment – coolant
Normally, the coolant does not need to be changed. If the system must be drained, consulta trained and qualified Volvo service technician.
Level check and filling
Location of the coolant reservoir
See Fuel tank volume – specification and volume (p. 386) for information on cooling systemcapacities.

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Checking the level
The fluid reservoir is concealed under the round cover at the rear of the engine compartment. Theround cover must be removed first before thereservoir cap can be accessed. Check, without removing the cap, that there is sufficient fluid in the reservoir. Fluid type: DOT 4 boiling point >536 °F
(>280 °C).Replace : The fluid should be replaced according
to the intervals specified in the Warranty and Service Records Information booklet. When driving under extremely hard conditions (mountain driving, etc), it may be necessary toreplace the fluid more often. Consult a trainedand qualified Volvo service technician. Always entrust brake fluid changing to a trained and qualified Volvo service technician.
WARNING
• If the fluid level is below the
MIN mark in
the reservoir or if a brake-related mes- sage is shown in the information display: DO NOT DRIVE . Have the car towed to a
trained and qualified Volvo service techni- cian and have the brake system inspec-ted.
• Dot 4 should never be mixed with anyother type of brake fluid.
Filling
1. Turn and open the cover.
2. Unscrew the reservoir cap and fill the fluid.
The level must be between the MIN and
MAX marks.Engine compartment – power steering fluid
The fluid level must be between the MIN and
MAX marks. For capacities and recommended
fluid grade, see Fuel tank volume – specification and volume (p. 386).
Check the level frequently. It does not normally require changing.
WARNING
If a problem should occur in the power steer- ing system or if the vehicle has no electricalcurrent and must be towed, it is still possibleto steer the vehicle. However, keep in mindthat greater effort will be required to turn thesteering wheel.