2017 VOLKSWAGEN TOUAREG fuel system

x Replacement parts may not be readily available.
x DVD navigation systems for vehicles built for the United States and Canada will not necessarily work in Europe, and may not work in other countries outside of North America.
NOTICE
Volkswagen is not responsible for mechanical damage that may result from substandard fuel or service or the unavailability of Genuine Volkswagen parts.
x Volkswagen is not responsible if the vehicle does not meet the respective legal require-ments in other countries and continents.
Radio antenna and reception

Frequently asked questions
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find helpful information under “Characteristics” and “Checklist” in the index.

Description Possible causes
among others Possible remedy
Engine does not
start.
Vehicle battery dead. – Perform jump-start
– Charge vehicle battery
The wrong remote
control vehicle key is
used.
Use a valid remote control
vehicle key
Fuel level too low. Refuel
AdBlue fill level too
low. Refill AdBlue
Vehicle cannot be
locked or unlocked
using remote con-
trol vehicle key.
– Battery in remote
control vehicle key
dead.
– Too far away from
vehicle.
(out of range).
– Buttons have been
pressed too many
times.
– Replace battery
–. Move closer to vehicle.
– Synchronize remote con-
trol vehicle key
– Lock or unlock vehicle
manually
Unusual noises.
Cold engine, brake-
assistance systems,
electronic parking
brake.
Check the “Noises” entry in
the keyword index.
Odd driving behav-
ior.
Assistance systems
activated.
Check the “Assistance sys-
tems” entry in the keyword
index.
Driver seat and
outer mirrors move
Convenience settings
are stored.
Correct convenience set-
tings

Description Possible causes
among others Possible remedy
when vehicle is
unlocked. Memory-seat settings
are stored.
– Reassign seat setting
– Clear memory-seat
memory
Front seats cannot
be adjusted with
power controls.
Vehicle battery dead. Charge vehicle battery
Fuse blown. Check fuse and replace if
necessary
No jack in vehicle
or no collapsible
spare tire or tire
mobility set in ve-
hicle.
Equipment differs
depending on vehicle.
No direct corrective action
possible because this de-
pends on the equipment.
Contact an authorized
Volkswagen dealer or an
authorized Volkswagen Ser-
vice Facility for assistance
Vehicle has mobility
tires.
Features do not
work as described
in this Manual.
Settings were
changed in the
Volkswagen Infor-
mation System or
Infotainment System.
Check and reset to factory
settings if necessary or
Headlights do not
light up the road as
they should.
– Headlights incorrect-
ly adjusted.
– Light bulbs burned
out.
– Low beams not
switched on.
– Adjust headlight range
– Change light bulbs
– Switch on low beams
Electrical appli-
ances do not work.
Vehicle battery charge
too low. Charge vehicle battery
Remaining fuel level
too low. Refuel
Fuse blown. Check fuse and replace if
necessary

Checklist
For your own safety and that of your passengers, carry out the following steps in the order listed ⇒ :
1. Park the vehicle at safe distance from traffic and on a suitable surface ⇒ .
2. Switch on emergency flashers by pressing the  switch ⇒ fig. 327.
3. Apply the electronic parking brake to help prevent the vehicle from moving.
4. Shift the transmission into Park (P)
5. Stop the engine and remove the key from the ignition switch
6. Have all passengers exit and go to a safe location away from moving traffic, such as behind a guard rail.
7. Take all vehicle keys with you when leaving your vehicle.
8. Set up a warning triangle or other warning device in order to alert other motorists and cyclists.
9. Let the engine cool down and get expert assistance if necessary.
If the emergency flashers are on, use the turn signal lever to indicate a direction or lane change, for example when the vehicle is being towed. This temporarily interrupts the emergency flashers.
Switch on the emergency flashers when:
x Traffic suddenly slows down or stops in front of you to warn those approaching from behind.
x In any emergency situation.
x If the vehicle breaks down.
x When being towed.
Always obey traffic laws that govern the use of emergency flashers where you are driving.
If the emergency flashers are not working, a different method – as permitted by law – must be used to alert other motorists and cyclists to the breakdown.
WARNING
Disregarding the safety-related checklist may lead to accidents and serious injuries.
x Always review and follow the checklist. Follow accepted safety practices and use common sense.
WARNING
The vehicle exhaust system and the catalytic converter or diesel particulate filter get very hot and can cause a fire and serious personal injury.
x Never park where parts of the hot exhaust system or catalytic converter could ignite flammable materials, such as dry grass, brush, leaves, spilled fuel, etc.
The vehicle battery will be drained if the emergency flashers are on for a long time – even if the ignition is switched off.

WARNING
Improper use of jumper cables when jump-starting a vehicle with a dead battery can cause the battery to explode, leading to serious personal injury. To help reduce the risk of battery explosion:
x All work on the batteries or the electrical system in your vehicle can cause serious acid burns, fires, or electrical shocks. Always read and heed the following WARNINGS and safety
precautions before working on the batteries or the electrical system ⇒  12 Volt vehicle bat-tery.
x Always make sure that the battery providing starting assistance (the booster battery) has the same voltage as the dead battery (12 V) and about the same amperage capacity (see bat-tery label).
x Never jump-start a vehicle with a thawed or frozen battery. The battery can explode. A dead battery can freeze at temperatures around +32 °F (0 °C).
x A battery that is frozen or was frozen, but has since thawed, must be replaced.
x When the vehicle battery is jump-started, it gives off hydrogen gas, which is highly explo-sive! Always keep fire, sparks, open flame, and smoking materials far away from vehicle bat-teries. Never use a cellular telephone while connecting or disconnecting jumper cables.
x Jump-start batteries only in well-ventilated areas. Batteries give off highly explosive hy-drogen gas during jump-starting.
x Always route the jumper cables so that they cannot get caught in any moving parts in the engine compartment.
x Never short out the battery terminals by connecting the positive terminal (+) and negative (–) terminals with each other.
x Never connect the negative cable from the other vehicle directly to the negative terminal of the dead battery, as this may cause the hydrogen gas given off by the dead battery to ex-plode.
x Never attach the negative cable from the vehicle providing starting assistance to any part of the fuel system or to the brake hoses or brake lines.
x Never allow the non-insulated parts of the battery clamps to touch.
x Never allow the jumper cable attached to the positive battery terminal to contact metal parts of the vehicle.
x Always follow the instructions of the jumper cable manufacturer.
NOTICE
To help prevent extensive damage to the vehicle electrical system, read and heed the follow-ing:
x Connecting jumper cables improperly can cause a short circuit and do expensive damage to the vehicle's electrical system.
x Do not let the vehicles touch each other while the jumper cables are connected. If they do, electrical current may flow between the vehicles when the positive (+) terminals are connected, causing electrical system damage.

WARNING
Improper use of jumper cables when jump-starting a vehicle with a dead battery can cause the battery to explode, leading to serious personal injury. To help reduce the risk of battery explosion:
x All work on the batteries or the electrical system in your vehicle can cause serious acid burns, fires, or electrical shocks. Always read and heed the following WARNINGS and safety
precautions before working on the batteries or the electrical system ⇒  12 Volt vehicle bat-tery.
x Always wear proper eye protection. Never lean over the vehicle batteries.
x Attach the jumper cables in the correct order: first the positive cable, then the negative cable.
x Never connect the negative cable from the vehicle providing starting assistance to parts of the fuel system or to the brake hoses or brake lines.
x Never allow the non-insulated parts of the battery clamps to touch.
x Never allow the jumper cable attached to the positive battery terminal to contact metal parts of the vehicle.
x Specialized knowledge and tools are required to access the vehicle battery. For this rea-son, have an authorized Volkswagen dealer or an authorized Volkswagen Service Facility check the electrolyte level of the vehicle battery.
x Avoid electrostatic discharge in the vicinity of the vehicle battery. Sparks may cause the hydrogen gas escaping from the vehicle battery to ignite.
x Never jump-start a vehicle with a battery that is damaged or frozen or that was frozen and has thawed. The battery can explode. Replace the battery instead.
x Always follow the instructions of the jumper cable manufacturer.
x Always make sure that the battery providing starting assistance has the same voltage as the dead battery (12 V) and about the same capacity (see battery label).
x Batteries give off explosive hydrogen gas. Always keep fire, sparks, open flame and smok-ing materials away from batteries.
x Never connect the negative cable from the other vehicle directly to the negative terminal of the dead battery. The hydrogen gas from the battery is explosive.
x Never short out the battery terminals by connecting the positive (+) and negative (–) ter-minals with each other.
NOTICE
Checking the electrolyte level
x The 12 Volt vehicle battery is located under the left front seat. Specialized knowledge and tools are required to access the vehicle battery. For this reason, have an authorized Volkswagen dealer or an authorized Volkswagen Service Facility check the electrolyte level of the vehicle battery.

WARNING
Towing a vehicle changes the way it handles and brakes. To help reduce the risk of an acci-dent and serious personal injury, note the following:
x The driver of the vehicle that is being towed:
– Since the brake booster also does not work when the engine is stopped, you will need to press harder on the brake pedal to slow down or stop. Always be alert so as not to rear-end towing vehicle.
– Will have to use considerable more force to turn the steering wheel because the power steering is not working.
x The driver of the vehicle that is doing the towing:
– Must accelerate gradually and gently and avoid jerking movements.
– Must not brake hard or steer sharply.
– Must brake earlier and more gently than in normal driving.
WARNING
Never let the vehicle be towed unless its electrical system is working and the ignition is switched on. Otherwise, the steering column lock may engage, causing loss of control, a crash, and serious personal injuries.
NOTICE
x Be careful not to damage the paint when installing and removing the towing eye and the cover for the threaded hole behind the bumper.
x Unburned fuel can get into the catalytic converter during towing and damage it.
NOTICE
The vehicle may be damaged if it is towed with a tow rope or a tow bar.
x Never let the vehicle be towed with a tow rope or a tow bar unless it is absolutely neces-sary.
x If the vehicle breaks down, it can only be towed by a special tow truck.
Towing on a commercial tow truck

Abbreviations
Abbreviation Meaning
A2DP Advanced Audio Distribution Profile for cross-manufacturer Bluetooth audio signal transmission compatibility.
ABS Anti-lock Brake System.
AFS Adaptive Front Lighting System.
AKI Anti-Knock Index.
AM AM (amplitude modulation).
ANSI American National Standards Institute.
ASL Automatic Shift Lock.
ASR Anti-Slip Regulation.
ATA Anti-Theft Alarm system.
BAS Brake Assist System.
cc Cubic centimeter unit of volume for specifying engine displacement.
ccm Cubic centimeters. Unit of measure for engine displacement.
CCS Cruise Control System.
CCS Cruise Control System.
CID Cubic inch displacement, unit of volume for specifying engine displacement.
cm Centimeter – metric unit of measure for length.
CO2 Carbon dioxide.
DIN Deutsches Institut für Normung (German Institute for Standardization).
DPF Diesel Particulate Filter.
DRL Daytime Running Lights.
DTMF Dual Tone Multiple Frequency.
EDL Electronic Differential Lock.
EN European Norm.
EON Enhanced Other Network (support for other radio networks).
EPC Engine control (Electronic Power Control).
ESC Electronic Stability Control.
ETC Electronic Toll Collection system.
FLA Headlight assistant.
FSI Fuel Stratified Injection.
g/mi Generated carbon monoxide amount in grams per mile driven.