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Never use a power washer to clean the engine compartment ⇒  Cleaning the engine compartment. 
  WARNING 
Improper use of power washers can cause serious invisible permanent damage leading to tire failure and loss of vehicle control. This can cause accidents and severe personal injury. 
 x Keep sufficient distance between water jet and tires. Never wash tires with a nozzle that sprays the water out in a direct stream regardless of the distance to the tire and even for a very short time. 
 x Never use “dirt blasters.” to clean tires. Even spraying from a relatively long distance for a very short time can do visible or invisible damage to tires.  
  WARNING 
After the vehicle has been washed, the wet brakes or, in winter, brake discs or pads coated with ice, react slower and need longer stopping distances. 
 x Always dry the brakes and clean off any ice coatings with a few careful applications of the brake. Make sure not to endanger other motorists or cyclists or disobey legal requirements.  
  NOTICE 
 x Water temperature should not be more than 140° F (60° C). 
 x To help prevent damage to the paint, do not wash the vehicle in direct sunlight. 
 x In order for Park Distance Control to work correctly, the sensors in the bumpers must be kept clean and clear of snow and ice. 
 x When using a power washer or steam cleaner, only spray the rear assist sensors directly for a short period of time and always keep the nozzle at least 4 inches (10 cm) from the sensor. 
 x Do not clean icy or snow-covered windows with a power washer. 
 x When washing or rinsing the vehicle in cold weather, do not let water get into the lock cylinders or point the hose at gaps around the doors, hood or rear hatch. The water could freeze on the locks and seals and make it difficult to open the vehicle! 
Cleaning windows and outside mirrors 
 
     
        
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recommend that after every car wash you remove any wax residue left on the windshield with a clean-ing cloths/chamois G 052 522 A1 or equivalent. 
Windshield wiper squeak and grab can be reduced by filling the windshield washer fluid tank with a wiper fluid containing wax-removing agents. Make sure to maintain the proper mixing ratio when 
refilling the washer fluid tank. Grease-removing cleaning agents cannot remove wax residue ⇒ . 
Special cleaners or cleaning cloths are available from your authorized Volkswagen dealer and author-ized Volkswagen Service Facility. 
Removing snow 
Remove snow from all windows and outside mirrors with an appropriate brush. 
Removing ice 
The best way to remove ice is with a deicer spray. When using an ice scraper always scrape in one direction, never back and forth. Dirt can scratch the window when moving the scraper backward. 
  WARNING 
Dirty or fogged up windows reduce visibility and increase the risk of accidents and severe injuries. 
 x Don't drive until you have clear visibility through all windows. 
 x Remove ice, snow and condensation from all inside and outside window surfaces.  
  NOTICE 
 x Never mix recommended cleaning agents with other cleaning agents in the windshield washer reservoir. If you do, this could cause sediments or other by-products that can clog the windshield wiper nozzles. 
 x Never use warm or hot water to remove snow and ice from windows and mirrors. This could cause the glass to crack! 
 x The heating elements for the rear defroster are on the inside of the rear window. Do not put stickers over the heating elements on the inside of the rear window and never clean the inside of the windows with corrosive or acidic cleaning agents or other chemicals that could damage the heating elements. 
 x Antennas installed on the insides of windows can be damaged by abrasive objects or by corrosive or acidic cleaning agents or other chemicals. Do not place any stickers on the wind-shield-integrated antenna and never clean the antenna with corrosive or acidic cleaning agents or other chemicals.  
     
        
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Frequently asked questions 
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find helpful information under “Characteristics” and “Checklist” in the index. 
 
Description  Possible causes 
among others  Possible remedy  
Engine does not 
start.  
Vehicle battery dead.  – Perform jump-start  
– Charge vehicle battery  
The wrong remote 
control vehicle key is 
used.  
Use a valid remote control 
vehicle key  
Fuel level too low.   Refuel  
AdBlue fill level too 
low.  Refill AdBlue  
Vehicle cannot be 
locked or unlocked 
using remote con-
trol vehicle key.  
– Battery in remote 
control vehicle key 
dead. 
– Too far away from 
vehicle. 
(out of range). 
– Buttons have been 
pressed too many 
times.  
– Replace battery  
–. Move closer to vehicle. 
– Synchronize remote con-
trol vehicle key  
– Lock or unlock vehicle 
manually  
Unusual noises.  
Cold engine, brake-
assistance systems, 
electronic parking 
brake.  
Check the “Noises” entry in 
the keyword index.  
Odd driving behav-
ior.  
Assistance systems 
activated.  
Check the “Assistance sys-
tems” entry in the keyword 
index.  
Driver seat and 
outer mirrors move 
Convenience settings 
are stored.  
Correct convenience set-
tings   
     
        
          
   
    
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