2017 VOLKSWAGEN TOUAREG front sensor

WARNING
Always remember that the Adaptive Cruise Control has limits – Using Adaptive Cruise Con-trol when it is not possible to drive safely at a constant speed can be dangerous and can lead to an accident and serious personal injury.
x Adaptive Cruise Control will not slow the vehicle down or maintain the set distance when you drive towards an obstacle or something on or near the road that is not moving, such as vehicles stopped in a traffic jam, a stalled or disabled vehicle.
x Always adjust your speed and the distance you keep between you and the vehicles ahead of you to the road, traffic, weather, and visibility conditions.
x Never use Adaptive Cruise Control on steep, winding, or slippery roads (such gravel roads, wet roads, or snowy or icy roads) or on roads with standing water.
x Never use Adaptive Cruise Control when driving in heavy or varying stop-and-go traffic.
x Never use Adaptive Cruise Control when driving off-road or on unpaved roads.
x Always remember that the Adaptive Cruise Control cannot detect a vehicle that is driving towards you in your traffic lane and that it cannot detect narrow vehicles such as motorcy-cles and bicycles.
x Never follow a vehicle so closely that you cannot stop your vehicle safely. The Adaptive Cruise Control cannot slow or brake the vehicle safely when you follow another vehicle too closely. Always remember that the Adaptive Cruise Control has a braking power that is only about 30% of the vehicle's maximum braking ability, under certain circumstances the auto-matic braking function cannot bring the vehicle to a stop in time.
x Always turn off Adaptive Cruise Control when entering turn lanes, exit lanes and construc-tion zones or in similar situations because the vehicle will automatically accelerate to the stored speed when the road ahead is clear.
x To help prevent unintended operation of Adaptive Cruise Control, switch the system off when it is not being used.
x It is dangerous to use the Resume feature when the previously set speed is too high for the existing road, traffic, or weather conditions.
x When traveling downhill, the Adaptive Cruise Control may not be able to maintain a con-stant speed. The vehicle will speed up because of its own weight. Downshift and/or use the foot brake to slow the vehicle.
x Never allow the closing speed between you and other vehicles to be so high that the Adaptive Cruise Control may not be able to slow your vehicle safely. If closing speed is too high, you must apply the brakes yourself to reduce the risk of a rear-end crash.
x If a driver intervention warning appears in the instrument cluster display, immediately takeover the control of the brake and gas pedals and low down the vehicle or bring it to stop when necessary and according to the traffic situation.
x If a Forward Collision Warning system (Front Assist) collision warning appears in the instrument cluster display, immediately takeover the control of the brake and gas pedals and low down the vehicle or bring it to stop when necessary and according to the traffic situation.
x Always be prepared to takeover the control of the brake and the gas pedal in every situa-tion.
NOTICE
If you suspect that ACC and the Forward Collision Warning system (Front Assist) don't work properly or the sensors are damaged, switch off ACC immediately.
x Go see an authorized Volkswagen dealer or Volkswagen Service Facility for assistance and have the ACC system checked.

Lights
up Possible cause ⇒  Proper response
E
Adaptive Cruise Control
(ACC) is not active, the sys-
tem is on but not regulating
or holding speed.
-

When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Radar sensors, ultrasonic sensors and Front Assist camera

Fig. 271 Vehicle front view: Sensors and camera

There are 2 radar sensors next to the fog lights on the vehicle front (3). These can detect moving vehicles up to 590 ft (180 m) in front of your vehicle.
The areas of the sensors (2) and (3) and the camera (1) must not be spray painted on or covered by stickers or other objects, since this can lead to a malfunction of the Adaptive Cruise Control (ACC) and the Front Assist system.
NOTICE
If you notice that Adaptive Cruise Control (ACC) or Front Assist doesn't work properly or the sensors are damaged, switch off ACC immediately.
x Go see an authorized Volkswagen dealer or Volkswagen Service Facility for assistance and have the ACC system checked.
x The sensors can be damaged or become misaligned in low speed impacts and parking maneuvers. Damaged or misaligned sensors can cause ACC or Front Assist to malfunction.
x To help make sure that the system works properly, always keep the sensors clean, free of snow and ice; do not cover the sensors with stickers or other objects.
x When cleaning the sensors with power washers or steam cleaners, only spray the sensors directly for a very short time, and always keep the washer nozzle at least 4 inches (10 cm) from the sensors.
x For Declaration of Compliance to United States FCC and Industry Canada regulations
Always keep the area of the Front Assist camera clear of ice and snow.
Switching ACC on and off

Fig. 272 On the steering wheel column: Lever for Adaptive Cruise Control.

Fig. 273 Lever for Adaptive Cruise Control: Setting the distance (time intervals)

WARNING
The Forward Collision Warning system (Front Assist) technology cannot overcome the laws of physics and system-related limits. The driver is always responsible for braking in time. If the Forward Collision Warning system issues a warning, immediately apply the brake to slow the vehicle down or avoid the obstacle, depending on the traffic situation.
x Always adjust your speed and driving style to road, traffic, weather, and visibility condi-tions.
x The Forward Collision Warning system cannot prevent accidents and serious injuries on its own.
x The Forward Collision Warning system can issue unnecessary warnings in certain com-plex driving situations, for example, at traffic islands.
x The Forward Collision Warning system can issue unnecessary warnings when its function is impaired, for example, if the radar sensor is dirty or if the position of the radar sensor has been changed.
x The Forward Collision Warning system does not react to people, animals, or vehicles crossing or approaching in the same lane.
x Always be prepared to take full control of the vehicle at all times.
NOTICE
If you notice that the Forward Collision Warning system (Front Assist) doesn't work properly or the sensors are damaged, switch off the Forward Collision Warning system (Front Assist) immediately.
x Go see an authorized Volkswagen dealer or Volkswagen Service Facility for assistance and have the Forward Collision Warning system (Front Assist) checked.
If the Forward Collision Warning system (Front Assist) initiates a braking maneuver, the hydraulic braking system is under pressure. In this case the braking pedal will feel “harder” and the brake pedal travel will be shorter.
Automatic braking maneuvers can be interrupted by depressing the gas pedal or moving the steering wheel.
Deactivate the Forward Collision Warning system if it does not work as described in this chapter, for example, if multiple unwanted warnings occur. Have the system checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Temporarily switch off the Forward Collision Warning system (Front
Assist) in the following situations

x If the radar sensor malfunctions.
x If external force has affected the radar sensor, for example, after a rear-end collision.
x If the radar sensor is covered (even temporarily) by any accessories or other equipment, for exam-ple, auxiliary headlights.
x If the vehicle is being loaded onto a truck, ferry, or train.
WARNING
Failure to switch off the Forward Collision Warning system in the situations mentioned can cause accidents and serious personal injury.
Forward Collision Warning system (Front Assist) system limits

The Autonomous Emergency Braking function should be deactivated by switching off the Forward Collision Warning system (Front Assist) in following situations:
x When the vehicle is being towed.
x When the vehicle is on a roller test stand.
x When the vehicle is off road, like on construction sites or on race tracks.
x When one of the sensors is defect.
x When the sensors have been damaged, like after a frontal collision accident.
x After several false alarms in a row.
x If the sensors are covered by additional parts, like auxiliary headlights.
x If the vehicle is driving on steep terrain or on or across slopes.
WARNING
Always remember that the Autonomous Emergency Braking function has limits – it will not release you from the responsibility to control and slow down your vehicle.
x The Autonomous Emergency Braking function alone cannot avoid accidents and fatal injuries.
x Under certain circumstances and complex traffic situations the Autonomous Emergency Braking function can perform unwanted braking maneuvers, like in construction sites.
x Soiled or misaligned radar sensors can lead to unwanted braking maneuvers
x The Autonomous Emergency Braking function does not react to people, animals, crossing traffic or vehicles that are approaching you on the same lane.
x Always adjust your speed and the distance you keep between you and the vehicles ahead of you to the road, traffic, weather, and visibility conditions.
x Never follow a vehicle so closely that you cannot stop your vehicle safely, under certain circumstances the automatic braking function cannot bring the vehicle to a stop in time.
x Never allow the closing speed between you and other vehicles to be so high that the Au-tonomous Emergency Braking function may not be able to slow your vehicle safely. If closing speed is too high, you must apply the brakes yourself to reduce the risk of a rear-end crash.
x Always be prepared to takeover the control of the brake and the gas pedal in every situa-tion.
NOTICE
If you notice that the Autonomous Emergency Braking function doesn't work properly or the sensors are damaged, switch off the Forward Collision Warning system (Front Assist) and therefore the Autonomous Emergency Braking function immediately.
x Go see an authorized Volkswagen dealer or Volkswagen Service Facility for assistance and have the system checked.
If the Autonomous Emergency Braking function initiates a braking maneuver, the hydraulic brak-ing system is under pressure. In this case the braking pedal will feel “harder” and the brake pedal travel will be shorter.
Automatic braking maneuvers can be interrupted by depressing the gas pedal or moving the steering wheel.
The Autonomous Emergency Braking function can slow your vehicle down to a standstill, but not hold your vehicle permanently. When necessary, apply the vehicle brakes!

Vehicles with oversize loads
Under certain circumstances vehicles carrying oversize loads or loads that exceed the vehicle dimen-sions, like flat-bed trailer trucks, can't be recognized correctly by the ACC. Switch off ACC when driving behind such vehicles.
Other vehicles changing lanes
Vehicles that change into your lane within a short distance can only be detected by the radar sensor
once they are within sensor range ⇒ fig. 278 (C). The result is a delayed reaction by the Adaptive Cruise Control.
Stationary vehicles
If a vehicle detected by Adaptive Cruise Control turns or changes lanes and there is a stationary vehicle in front of that vehicle, the system will not react to the stationary vehicle (D).
Narrow vehicles
Narrow vehicles, such as motorcycles traveling ahead, are often detected late or not at all under some circumstances.
Oncoming vehicles
ACC does not detect oncoming vehicles on your lane.
Metal objects on the road
Metal objects on the road, such as tracks, can cause irritations for the ACC due to falsely reflected radar signals and therefore lead to unwanted reactions of the system, such as abrupt braking maneu-vers.
Radar sensor impaired by rain and dirt
If the radar sensor function is impaired by heavy rain, spray, snow or mud, Adaptive Cruise Control switches off temporarily. ACC not available. No sensor view! appears in the instrument cluster display.
When Adaptive Cruise Control is reactivated after this message is displayed, it functions like a “stand-ard” cruise control system. It maintains the set speed but it does not regulate the distance to the vehicle ahead.
Overheated brakes
Adaptive Cruise Control may switch off temporarily if the brakes overheat significantly, for example from braking maneuvers or driving down steep slopes. ACC not available appears in the instru-ment cluster display. Adaptive Cruise Control cannot be activated.
Adaptive Cruise Control can be activated again once the temperature of the brakes decreases suffi-ciently. The message ACC not available in the instrument cluster switches off.
If the message ACC not available does not switch off, there is a malfunction. Contact your au-thorized Volkswagen dealer.
Trailer towing
When towing a trailer, ACC and the Forward Collision Warning system (Front Assist) may work only with limited functionality.
Text messages in the instrument cluster display

Text message Meaning

Text message Meaning
ACC not avail-
able.
ACC and/or the Forward Collision Warning system
(Front Assist) are disabled due to a system malfunc-
tion or soiled/misaligned sensors.
ACC and Front
Assist are not
available.
ACC not avail-
able. No sen-
sor view!
The sensors are soiled and the sensor view is im-
paired. Clean the sensors.
ACC and Front
Assist are not
available. No
sensor view!
ACC is cur-
rently not
available.
Gradient is
too large.
The highest possible gradient of 19% for ACC to
work properly is exceeded or the vehicle is rolling
backwards. ACC is deactivated.
ACC is only
available in
driving level
D, S or M.
Shift to selector lever position D, S or M (Tiptronic
mode).
ACC: Release
parking brake!
ACC is deactivated when the electronic parking
brake is engaged.
ACC is cur-
rently not
available. HDC
activated.
The OFF-ROAD mode is switched on and the Hill
descent assist is activated. ACC is deactivated au-
tomatically. In order to enable ACC, switch off the
OFF-ROAD mode.
ACC: Stabili-
zation control
(ESC) inter-
vention.
The Electronic Stabilization Control (ESC) is current-
ly working and ACC is temporarily deactivated.