Maintenance of the high-voltage battery
Other than taking the vehicle in for scheduled maintenance to an authorized Volkswagen dealer or an authorized Volkswagen Service Facility that is qualified to do work on hybrid vehicles, there is nothing that the vehicle driver has to do to maintain the high-voltage battery.
The maintenance connection for the high-voltage battery is under the luggage compartment floor under an orange cover. This connection is only for scheduled maintenance, which must be performed only by specially trained service technicians. There is no need to remove the connector at any time
when the vehicle is being used ⇒
WARNING
The high-voltage hybrid electrical system is dangerous and can cause burns, other serious personal injuries, electrocution and death.
x Never open, service, repair, or disconnect the high-voltage hybrid battery.
x Never touch or let jewelry or other metal objects contact high-voltage cables or the high-voltage battery and battery poles, especially if the cables, battery, or battery poles have been damaged in a crash or in some other way.
x Always have work on the hybrid electrical system and on systems that could be indirectly affected by it done by qualified, trained technicians, who have the know-how, experience, documentation, and tools to do the work safely.
WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
NOTICE
x Failure to heed warning lights or text WARNINGS can result in vehicle damage.
x If the 12 Volt vehicle battery is disconnected or dead or has been replaced, there is a possi-bility that the combustion engine will not automatically switch off when the vehicle is powered by the electric motor. If this situation persists for several days, take the vehicle to an author-ized Volkswagen dealer or an authorized Volkswagen Service Facility that is qualified to do work on hybrid vehicles.
x Never transport water or other liquids or fluids in open containers, such as an aquarium. If liquid is spilled in the luggage compartment, this can cause short circuits or damage the high-voltage battery.
NOTICE
Never block or cover the cooling air vents for the high-voltage hybrid battery under the rear seat. Blocking or covering these vents can damage the high-voltage battery.
any requirement for engaging Hill Hold is no longer met while the vehicle is stopped, Hill Hold disen-gages, the indicator light in the button goes out, and the brakes are automatically released and will no longer hold the vehicle.
Hill Hold is activated automatically when points 1 to 3 are met at the
same time:
1. Hold the stopped vehicle on an incline with the foot brake or elec-
tronic parking brake.
2. The engine is running “smoothly”.
3. The transmission must be in Drive (D) or Sport Drive (S) and the
foot brake must be depressed to keep the vehicle from moving.
4. To drive off, take your foot off the brake pedal and gently depress
the accelerator within 2 seconds.
Release the brake as you gently depress the accelerator.
Hill Hold is immediately deactivated:
x If any requirement listed in the table above is no longer met (see ⇒ table on page 453).
x If the engine is not running smoothly or the engine malfunctions.
x If the engine stalls or is switched off.
x If the transmission is in Neutral (N).
x If a tire does not have enough road contact (such as when the vehicle is tipped or at an angle).
WARNING
The intelligent technology of Hill Hold cannot overcome the laws of physics. Never let the increased convenience provided by Hill Hold tempt you into taking risks.
x The Hill Hold feature cannot hold the vehicle in all hill start situations (for example, if the surface is icy or slippery).
x Hill Hold can only help keep the vehicle from moving for less than 2 seconds. After that, the brakes will be released and the vehicle can roll down the hill.
Hill Descent Assist