2017 VOLKSWAGEN TIGUAN spec

Owner's manual*Owner's manual
Owner's manual
Supplement (05.2017)
Supplement (07.2017)
Composition Media, Discover Media (Generation 2 GP)
Edition: 05.2017
PartNr.: 5NA012720AD
Edition 05.2017
Fig. 1 1: Vehicle identification number; 2: Vehicle type, engine power, gearbox type; 3: Engine
code, gearbox code, paint number, interior equipment; 4: Optional extras, PR numbers
Pre-delivery inspection carried out
on:
Date of delivery to customer/initial
registration:
Volkswagen dealership stampVolkswagen dealership stamp
Whichever comes first.
Thank you for choosing Volkswagen
By purchasing this Volkswagen, you have become the owner of a vehicle fitted with the most up-to-
date technology and a multitude of convenience functions for your use and enjoyment.
Tiguan
Vehicle data sticker
a)
a)
Vehicle data sticker
Thank you for choosing Volkswagen
About this owner's manual
Description of symbols
Owner's manual
Abbreviations
Index
Epilog

Before using your vehicle for the first time, please read and observe the information in this
owner's manual. It will quickly help you to become familiar with your vehicle and all of its
functions as well as making you aware of dangers to yourself and others and of how these
dangers can be avoided.
If you have any further questions about your vehicle, or if you think that the vehicle wallet has not
covered everything, please get in touch with your Volkswagen dealership. They will always be
happy to deal with your questions, suggestions or problems.
We hope you enjoy driving your new vehicle. Happy motoring.
Volkswagen AG
•This owner's manual is valid for all models and versions of the Tiguan.
•An alphabetical index is included at the end of this manual.
•A list of abbreviations at the end of the manual explains the abbreviations used.
•Directions and positions such as left, right, front and rear are normally relative to the vehicle's
direction of travel, unless otherwise indicated.
•Illustrations help with orientation and should be regarded as a general guide.
•This owner's manual was written for left-hand drive vehicles. In right-hand drive vehicles the
controls may sometimes be different to those displayed in illustrations or described in the text
⇒ Overview of driver side.
•Values given in miles instead of kilometres or mph instead of km/h refer to the country-specific
instrument clusters or Infotainment systems.
•Short definitions appear in a different colour before some sections of this manual. They provide
a summary of the function and use of a system or feature. More detailed information about the
features, conditions and limitations of systems and equipment can be found in the relevant
sections.
•Any technical changes that may be made to the vehicle after publication of this booklet are
contained in a supplement that is included with the vehicle wallet.
All equipment and models are described without indicating whether the equipment is optional or
specific to the model type. This means that your vehicle may not have some of the equipment
described, or it may only be available in certain markets. The scope of equipment fitted in your
vehicle can be found in the sales documentation and you can contact your Volkswagen dealership
for further information.
All data in this owner's manual correspond to the information available at the time of going to print.
Because the vehicle is constantly being developed and further improved, there may be differences
between your vehicle and the data in this owner's manual. No discrepancy in data, illustrations or
descriptions shall form the basis for any legal claim.
Please ensure that the complete vehicle wallet is always in the vehicle if you lend or sell the vehicle
to someone else.
Standard booklets in the vehicle wallet:
•Owner's manual
Additional booklets in the vehicle wallet (optional):
•Supplements
•Infotainment system
•Other supplements
Refers to a section within a chapter that contains important information and safety
notes that should always be observed.
Indicates that the section is continued on the next page.
Indicates the end of a section.
Indicates situations in which the vehicle must be stopped as quickly as possible.
®The symbol indicates a registered trademark. However, the absence of this symbol
does not constitute a waiver of the rights concerning any term.
⇒Symbols like these refer you to warnings within the same section or on a given
page. They draw your attention to possible risks of accident or injury and explain
how they can be avoided.
⇒Cross reference to potential risks of damage to property in the same section or on
the page specified.
About this owner's manual
About this owner's manual

Fuel gauge⇒ Fuel gauge.
Coolant temperature display ⇒ Coolant temperature display.
Current gear / selector lever position⇒ Manual gearbox: selecting a gear or ⇒ DSG
dual clutch gearbox.
Information profiles
To select a specific information profile, go to the Views menu option in the display of the instrument
cluster ⇒ Instrument cluster menus. The Active Info Display shows additional information in the
centre of the dials ⇒ Fig. 15② depending on the information profile you have selected. The
following information profiles are available:
•Classic. No additional information shown.
•Consumption and range. Current consumption is shown graphically and average consumption
is shown digitally in the rev counter. The remaining range is shown digitally in the speedometer.
•Efficiency. Average consumption is shown digitally and current consumption is shown
graphically in the rev counter. In the speedometer, the symbol is shown if the current
driving style is fuel-efficient, and a graphic display helps the driver save fuel.
•Navigation. If route guidance is active: the remaining distance to the set destination and an
estimated time of arrival are shown in the rev counter, and arrows to aid navigation are shown
in the speedometer. If route guidance is inactive: the current altitude is shown in the rev
counter, and a compass is shown in the speedometer.
•Driver assistance. Graphic representation of various driver assist systems, or digital display of
the driving time in the rev counter. The speedometer meanwhile shows arrow navigation or a
compass.
•Off-road. Digital display of the steering angle and compass display in the speedometer. With
active Hill Descent Control: graphic display of the Hill Descent Control with speed display in the
speedometer.
Navigation map in the Active Info Display
With some vehicle equipment levels, the Active Info Display is able to display a detailed map. To
display this map, select the Navigation menu item in the instrument cluster ⇒ Instrument cluster 
menus.
The map can be shown in either of two sizes. If the larger version is selected, the Active Info
Display dials will be smaller. To select the preferred map size:
•Press the button on the multifunction steering wheel ⇒ Instrument cluster menus to
switch between map sizes as required.
•OR: press the or arrow button on the multifunction steering wheel to select the
required map size. A frame appears around the selected option.
•Confirm the selection by pressing the button on the multifunction steering wheel.
Depending on the equipment level, navigation is shown on two displays or only one. The navigation
map be displayed on the Active Info Display and Infotainment system or only on the Infotainment
system display. In the latter case, only navigation arrows are shown on the Active Info Display.
Changing up a gear early will help to save fuel and reduce engine noise.
Head-up Display
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The Head-up Display projects selected
information or warning messages from
the assistance systems or the
Infotainment system into the driver's
field of vision.
®
•When the engine is cold, avoid high engine speeds, driving at full throttle and
overloading the engine.
•The needle on the rev counter should only briefly point into the red area, as engine
damage may otherwise be incurred.
NOTICE

•Once you have set the hour, wait until the minutes display in the instrument cluster is marked.
•Then press the button repeatedly until the required minute is displayed. Press and hold
the button to scroll through quickly.
•Release the button to finish setting the clock.
The analogue clock adjusts itself a few seconds after ignition is switched on.
You can also use the Infotainment system to adjust the time ⇒ Vehicle settings menu.
Fuel gauge
Fig. 20 In the instrument cluster: fuel gauge for petrol and diesel.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Fuel gauge
Lit upPossible cause/remedy ⇒
Fuel tank almost empty. Reserve volume, red marking ⇒ Fig. 20, is
consumed ⇒ Fuel tank capacity.
Fill the tank as soon as possible ⇒ Fuel types and refuelling.
Water in fuel in vehicles with a diesel engine.
Reduce the vehicle speed immediately and drive to the nearest qualified
workshop at a medium engine speed and avoiding high engine loading.
OR: if the warning lamp lights up immediately after filling the tank, switch off
the engine and seek expert assistance.
When the indicator lamp lights up, the auxiliary heater and the fuel-powered supplementary
heater switch off automatically ⇒ Auxiliary heater and ventilation.
The small arrow next to the petrol pump symbol in the fuel gauge shows you the side of the
vehicle on which the tank flap is located.
Coolant temperature display
Fig. 21 In the instrument cluster: coolant temperature display (illustration).
Driving when the fuel level is too low can lead to the vehicle coming to a standstill in
traffic, potentially causing accidents and serious injuries.
•When the fuel level is too low, the fuel supply to the engine could be irregular,
especially when driving up or down hills and inclines.
•The steering, all driver assist systems and brake support systems will not function if
the engine sputters or stops completely due to a lack of fuel or irregular fuel supply.
•Always fill the tank when it is still 1/4 full. This reduces the risk of running out of fuel
and breaking down.
WARNING
Do not run the tank empty. Irregular filling periods can cause backfiring and allow unburnt
fuel to enter the exhaust system. The catalytic converter or diesel particulate filter could be
damaged as a result!
NOTICE

First read and observe the introductoryinformation and safety warnings⇒
Introduction
In normal driving conditions, the needle will be in the middle section of the scale. The temperature
may also rise when the engine is working hard, especially at high ambient temperatures.
FlashesNeedle
position
Possible
⇒ Fig. 21Cause/remedy
Ⓒ
Warning area
Coolant temperature too high.
Do not drive on!
Stop the vehicle as soon as possible and when safe to do so.
Switch off the engine and leave the engine to cool down.
Until the indicator is back in the normal range. Checking the
coolant level
⇒ Engine coolant.
Ⓑ
Normal area
Coolant level too low.
After the engine has cooled down, check the coolant level and
refill if the level is too low.
⇒ Engine coolant.
If the warning lamp does not go out but the coolant level is
adequate, the problem lies in a fault in the coolant system.
–
Fault in the cooling system.
Do not drive on!
Stop the vehicle as soon as it is possible and safe to do so.
Switch off the engine.
Seek expert assistance.
–Ⓐ
Cold area
The engine has not yet reached operating temperature.
Avoid high engine speeds and high engine loads until the
engine is warm.
Service interval display
Fig. 22 In the instrument cluster display: example of a display in the instrument cluster when a
service is due (illustration).
Fig. 23 In the Infotainment system: example of a display containing service information (illustration).
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The service displays are shown on the instrument cluster ⇒ Fig. 22 and in the Infotainment system
⇒ Fig. 23.
Versions and displays can vary as different versions of the instrument cluster and of the
Infotainment system are available.
In vehicles with fixed oil change service, services take place at predefined intervals.
The service intervals are calculated on an individual basis in vehicles with flexible oil change
service. Advances in technology have brought about a considerable reduction in servicing
requirements. An oil change service need be carried out only when required by the vehicle. The
individual conditions in which the vehicle is used, as well as the driver's personal driving style, are

taken into account. The service reminder is displayed 30 days before the service is due. The
distance is rounded to the nearest 100 km; the remaining time is rounded to full days.
Service alert
If a service or inspection is due soon, a service alert will appear when the ignition is switched on.
The number of kilometres or amount of time shown correspond to the maximum number of
kilometres or maximum time that can still be driven before the next service.
Service event
For a scheduled service or a scheduled inspection, a signal tone will be given when the ignition
is switched on and the spanner symbol will be displayed for several seconds on the
instrument cluster display. One of the following displays will also appear ⇒ Fig. 22:
Inspection now!
Oil service now!
Oil service and inspection now!
Viewing service appointments
You can access the current service schedule when the ignition is switched on, the engine is not
running, and the vehicle is stationary:
•Press and hold button in the instrument cluster ⇒ Instrument cluster until the text
Service appears in the display.
•Release the button. Information on the current scheduled service will be shown in the
display.
Service information ⇒ Fig. 23 can also be displayed in the Infotainment system by pressing the
button or function button and the Vehicle, and Service function
buttons ⇒ Operation and display in the Infotainment system.
Resetting the service interval display
If the service or the inspection was not performed by a Volkswagen dealership, the display can be
reset as follows:
•Switch off the ignition.
•Press and hold the button in the instrument cluster ⇒ Instrument cluster.
•Restart the ignition.
•Release button if one of the following messages appears on the instrument cluster
display:
Reset oil change service?
Reset inspection service?
•Press the button on the instrument cluster ⇒ Instrument cluster to confirm.
Do not reset the service interval display between service intervals otherwise incorrect data may be
shown.
If the oil change service was manually reset, the service interval display then also changes to a
fixed service interval in vehicles with flexible oil change service.
The service message will disappear after a few seconds, when the engine is running, or
when the button on the windscreen wiper lever or the button on the
multifunction steering wheel is pressed ⇒ Instrument cluster operation.
If the 12-volt vehicle battery was disconnected for long periods in vehicles with flexible
service, the system cannot calculate the time at which the next service is due. The information
shown in the service interval display may therefore be incorrect. If this is the case, please observe
the maximum permissible service intervals ⇒ Service.
Instrument cluster operation
Introduction
This chapter contains information on the followingsubjects:
⇒ Operating using the wiper lever
⇒ Operating using the multifunction steering wheel
⇒ Button for driver assist systems
⇒ Additional displays and display options
Some menu options can only be opened when the vehicle is stationary.
There are no buttons on the wiper lever in vehicles equipped with a multifunction steering wheel
⇒ Operating using the wiper lever.

If the checkbox in the function button is ticked , the respective function is switched on.
Press the function button to return to the previous menu.
Menu overview
The following menu overview is an example of the Infotainment system menu structure. The actual
scope of the menus and the names of the individual menu items depend on the vehicle electronics
and the level of vehicle equipment.
Some menus and functions are not available in all countries or all vehicles.
MenuSubmenuSetting optionsFurther
information
ESC system–
– Traction control system (TCS)
– Electronic Stability Control (ESC)
– Electronic Stability Control sport
mode (ESC Sport)
⇒ Brake support 
systems
Tyre settings
Tyre Pressure
Monitoring
System
Select load level:
– Standard
– Comfort
– Fully loaded
⇒ Tyre monitoring 
systems
Tyre Pressure
Loss IndicatorStore the tyre pressures SET.
Winter tyres
Activation or deactivation of the speed
warning.⇒ Wheels and 
tyres
Setting the speed warning value.
Driver assist
settings
ACC (Adaptive
Cruise Control)
Activation or deactivation of the last
selected distance.
⇒ Adaptive 
Cruise Control 
(ACC)
– Gearbox programme
– Active distance setting (time interval
to the vehicle ahead) when ACC is
switched on
Front Assist (area
monitoring
system)
– Area monitoring system
– Advance warning
– Distance warning display
⇒ Area 
monitoring 
system (Front 
Assist)
Pedestrian
Monitoring
– Pedestrian Monitoring
– Advance warning
⇒ Pedestrian 
Monitoring
Lane Assist (lane
keeping system)
– Lane keeping system
– Adaptive lane guidance
⇒ Lane keeping 
system (Lane 
Assist)
Side Assist (lane
change system)
Activation and deactivation of the lane
change system (Side Assist).
⇒ Lane change 
system (Side 
Assist) incl. Rear 
Traffic Alert
Setting the brightness of the display in
the exterior mirror.
Does not apply in
Japan:Dynamic
Road Sign
Display
– Show detected road signs in the
driving data display (multifunction
display)
– Trailer recognition (display of traffic
signs for vehicles with a trailer)
– Activation and deactivation of the
speed warning
⇒ Dynamic Road 
Sign Display 
(Sign Assist)
Driver Alert
System
Activation or deactivation of the Driver
Alert System.
⇒ Driver Alert 
System 
(recommendation 
for rest breaks)
Proactive pass.
protection
Activation and deactivation of the
proactive occupant protection system.
⇒ Proactive 
occupant 
protection system
Parking and
manoeuvring
settings
ParkPilot
Activation or deactivation of the Park
Distance Control
⇒ Park Distance 
Control
Activation or deactivation of automatic
activation of the Park Distance
Control.
– Front and rear volume
– Front and rear tone setting
– Entertainment fading
Rear Traffic AlertActivation and deactivation of Rear
Traffic Alert.
⇒ Lane change 
system (Side 
Assist) incl. Rear 
Traffic Alert
Light settingsLight assistance– Dynamic Light Assist
– Dynamic cornering light
– Automatic headlight control (in rain)
– Convenience turn signal
⇒ Lights

MenuSubmenuSetting optionsFurther
information
– Travel mode (right-hand or left-hand
drive)
Interior lighting– Instrument and switch lighting
– Footwell lighting
Coming
Home/Leaving
Home function
– Duration that the Coming Home
function is switched on
– Duration that the Leaving Home
function is switched on
Background
lighting–
– Overall brightness of the
background lighting
– Brightness of individual areas of the
background lighting
– Colour of certain areas of the
background lighting
⇒ Lights
Mirror and
wiper settings
Mirrors
– Synchronous adjustment of the
exterior mirrors
– Front passenger exterior mirror
lowering function in reverse gear
– Folding in when parked
⇒ Mirrors
Wipers
– Automatic wipe function when
raining
– Rear window wiping in reverse gear
⇒ Wipers
Settings for
opening and
closing
Window
operation
Activation and deactivation of the
convenience opening function for the
windows.
⇒ Windows
Central locking
Setting door unlocking.
⇒ Central locking 
system
Activation or deactivation of automatic
locking.
Activation and deactivation of the
Easy Open function.
Luggage
compartment
cover
Activation or deactivation of automatic
opening of the luggage compartment
cover (vehicle-dependent).
⇒ Luggage 
compartment 
cover
Instrument
cluster
settings
Multifunction
display
– Current consumption
– Average fuel consumption
– Refuel quantity
– Convenience consumers
– Eco tips
– Driving time
– Distance covered
– Average speed
– Digital speed display
– Speed warning
– Oil temperature
– Dynamic Road Sign Display
⇒ Instrument 
cluster
– Since start driving data
– Long-term driving data
Head-
up Display
settings
Display– Brightness
– Colour scheme
⇒ Instrument 
cluster
Contents
– Cruise control system
– ACC
– Dynamic Road Sign Display
– Route guidance
– Lane keeping system (Lane Assist)
Time and date
settings–
– Clock time source (manual, GPS)
– Time
– Set summer time automatically
– Time zone
– Time format (12h, 24h)
– Date
– Date format
–
Unit settings–
– Distance
– Speed
– Temperature
– Volume
– Consumption
– Pressure
–
Service–
– Vehicle identification number
– Date of next inspection
– Date of next oil change service
⇒ Instrument 
cluster
Factory
settings–
– All settings
– Driver assistance
– Parking and manoeuvring
– Light
– Mirrors and wipers
– Opening/closing
– Multifunction display (driving data)
–