2017 VOLKSWAGEN TIGUAN towing

•From the PR number on the vehicle data sticker ⇒ Fig. 250 (arrow) ⇒ Technical data.
•From the table below.
Service
event
PR
No.
Service
type
Service interval
Oil change
service
QI1
Fixed
Every 5,000 km / 3,000 miles or 1 year.
QI2Every 7,500 km / 4,500 miles or 1 year.
QI3Every 10,000 km / 6,000 miles or 1 year.
QI4Every 15,000 km / 9,000 miles or 1 year.
QI6FlexibleAccording to service interval display.
InspectionAccording to service interval display.
Note the information on engine oil specifications according to VW standards ⇒ Engine oil.
Features of the flexible service
With the flexible service, you need to have an oil change service carried out only if your vehicle
requires one. To determine this point in time, individual operating conditions and personal driving
style are taken into account. An important part of the flexible service is the use of LongLife engine
oil instead of conventional engine oil.
Note the information on engine oil specifications according to VW standards ⇒ Engine oil.
If you do not wish to have the flexible service, you can opt for the fixed service instead.
However, a fixed service can affect your service costs. Your service advisor will be pleased to
advise you.
Service interval display
Scheduled services at Volkswagen are displayed in the service interval display in the instrument
cluster ⇒ Service interval display or in the Vehicle settings menu in the Infotainment system
⇒ Operation and display in the Infotainment system. The service interval display informs you about
the scheduled services which include an oil change and also about scheduled services which
include an inspection. When the respective service is due, additional work that is due can also be
carried out, e.g. changing brake fluid and spark plugs.
Information is stated for vehicles used under normal operating conditions.
Whichever comes first.
Information on operating conditions
The service intervals and service content are always for vehicles used under normal operating
conditions.
If the vehicle is operated under severe conditions, some work will have to be performed before the
next service is due or at shorter intervals than those specified.
Severe operating conditions are, for example:
•Fuels containing sulphur,
•Regular short trips,
•Long periods of engine idling (taxis for example),
•Operation in regions with high dust levels,
•Regular trailer towing ⇒ Trailer towing,
•A high percentage of stop-and-go traffic, as is typical in city driving and
•Driving mainly in winter conditions.
This applies particularly to the following components:
•Dust and pollen filter
•Air filter
•Toothed belt
•Diesel particulate filter
•Engine oil
The service advisor at your qualified workshop will be pleased to advise you on whether your
vehicle requires more frequent work due to the conditions under which it is used.
a)
b)
b)
b)
b)
a)
b)

authorization symbol). These devices include cruise control systems or an electronically controlled
suspension.
Any additional electrical components fitted that do not serve to control the vehicle itself must
bear the mark (manufacturer conformity declaration in the European Union). Such devices
include refrigerator boxes, laptops and ventilator fans.
Repairs and technical modifications
Repairs and technical modifications must always be carried out according to Volkswagen
specifications⇒.
Unauthorised modifications to the electronic components or software in the vehicle may cause
malfunctions. As the electronic components are linked together in networks, these faults may
indirectly affect the working of other systems. This can seriously impair safety, lead to excessive
wear of components, and also invalidate the type approval for the vehicle.
The Volkswagen dealership cannot be held liable for any damage caused by technical
modifications and/or work performed incorrectly.
The Volkswagen dealership is not responsible for damage caused by technical modifications and/or
work performed incorrectly. Such damage is not covered by the Volkswagen guarantee.
Volkswagen recommends that all repairs and technical modifications be performed by an
authorised Volkswagen workshop using Volkswagen Genuine Parts.
Volkswagen repair information
Volkswagen Service information and official Volkswagen repair information can be purchased for a
fee.
Customers in Europe, Asia, Australia, Africa, Central and South America: please contact a
Volkswagen dealership or qualified workshop or register on the online portal erWin (electronic
repair and workshop information):
https://erwin.volkswagen.de
erWin is available in numerous languages.
Vehicles with special auxiliary equipment or body parts
The manufacturer of these components must ensure that these parts (fittings) adhere to the
stipulated environmental laws and regulations, particularly the EU directive 2000/53/EC concerning
end-of-life vehicles and EU directive 2003/11/EC concerning the restriction on the marketing and
use of certain dangerous substances and preparations.
The vehicle owner should keep all assembly documentation for these auxiliary fittings, and pass it
on to any scrapping company later engaged. This is to facilitate environmentally responsible
disposal for all vehicles, including refitted vehicles.
Windscreen repairs
To function properly, some items of equipment require an electrical or electronic module, which is
located on the inside of the windscreen near the interior mirror. If the windscreen has been
damaged in the viewing field of the electrical or electronic module, e.g. by stone impact, the
windscreen must be replaced. Repairing the crack can lead to malfunctions or functional faults in
the equipment.
After changing the windscreen, the camera and sensors must be set up and calibrated by a
qualified workshop.
Impairment or damage to sensors and cameras
Incorrect repairs, retrofit structural modifications to the vehicle, e.g. lowering the body, add-on parts
on the vehicle or trailer ⇒ Trailer towing, or changes to the trim may lead to the sensors or
cameras being disrupted or damaged. This can also be caused by collisions, e.g. when parking.
Failure to observe this may impair important functions (driver assist systems) and damage the
vehicle.
The area in front of and around the sensors and cameras must not be covered by stickers,
additional headlights, trim frames for number plates or similar.
Incorrectly performed repairs or modifications to your vehicle can impair the effectiveness
of the airbags, cause malfunctions, accidents and fatal injury.
•Never secure or mount objects such as drink holders or telephone holders either on or
next to the airbag covers or within the deployment zones of the airbag modules.
•Objects either on or next to the airbag module covers or are in the deployment zone of
the airbags can cause serious or even fatal injuries should the airbags be activated.
WARNING
®

Information in accordance with the EU Chemicals Regulation
REACH
In accordance with the European regulations on chemicals, known as REACH, Volkswagen would
like to inform you about the substances that may be found in your vehicle.
You can access this information online using your vehicle identification number ⇒ Technical data:
https://reachinfo.volkswagen.com
Declaration of conformity
The individual manufacturer declares herewith that the following products conform, at the time of
vehicle production, with the basic requirements and other relevant laws and regulations, including
FCC Part 15.19, FCC Part 15.21 and RSS-Gen Issue 1:
Radio-based equipment
•Electronic immobiliser.
•Vehicle key.
•Keyless Access locking and starting system.
•Adaptive Cruise Control (ACC).
•Area monitoring system (Front Assist) including City Emergency Brake.
•Lane change system (Side Assist)
•Remote control for the auxiliary heater ⇒ Auxiliary heater and ventilation.
•Trailer manoeuvring system (Trailer Assist) ⇒ Trailer Assist
Electrical equipment
•12-volt socket.
•230-volt Euro socket, 115-volt socket, 100-volt socket.
Recycling and scrapping end-of-life vehicles
Recycling end-of-life vehicles
Volkswagen has already made provision for you to recycle your vehicle in an environmentally
responsible manner. The recycling system operating in many European countries will take back
your vehicle at the end of its useful life. Once the vehicle has been recycled, a certificate of
destruction will be issued to show that the vehicle has been disposed of correctly.
End-of-life vehicles are recycled free of charge, provided that national legislation is complied with.
Further information on the recycling of end-of-life vehicles can be found at a Volkswagen
dealership.
Scrapping
The relevant safety requirements must be observed when the vehicle or components of the airbag
and the belt tensioners are scrapped. Qualified workshops are familiar with these requirements.
Information about vehicles with N1 approval (light commercial
vehicle)
Please observe the following information for vehicles used to transport goods with a maximum
permitted weight of up to 3.5 t (N1 approval in Europe):
Variants and number of seats
N1 vehicles based on a Volkswagen passenger car models are available in different versions. The
number of seats may be restricted to two or four.
Vehicles with two seats: there is no floor covering in the rear of the vehicle interior because there is
no rear bench seat ⇒.
Vehicles with four seats: the centre seat on the rear bench seat cannot be used⇒.
Safe transport of children
Like in vehicles with passenger car approval (M1), approved child restraint systems can be used on
the seats ⇒ Safe transport of children.
Towing a trailer
If the vehicle is approved for towing a trailer, observe any local regulations for driving with a trailer
and using a towing bracket.

If the vehicle exceeds the permitted gross weight or axle load for the rear axle, a speed of 80 km/h
must not be exceeded when towing a trailer. This also applies to countries where higher speeds are
permitted. Always obey speed limits. In some areas speed limits for vehicles towing trailers are
lower than for vehicles without trailers.
Any permitted excess loads for the vehicle are entered in the vehicle documents. If no permitted
excess load is entered, the permitted driving speed limit is 100 km/h taking into account country-
specific legislation.
Technical data
Refer to the vehicle documents for the technical data.
Technical data
Information on technical data
Unless otherwise indicated or listed separately, the technical data for the basic model apply.
Optional equipment, different vehicle equipment, special vehicles and country-specific vehicle
equipment levels can result in different values. All data in the official vehicle documents take
precedence over these data.
Observe the instructions and information relating to vehicles with N1 approval ⇒ Information about 
vehicles with N1 approval (light commercial vehicle).
Engine
The vehicle data sticker or the vehicle registration documents show which engine is installed in your
vehicle.
Weight
The values for the kerb weight in the following tables apply to the road-ready vehicle with driver
(75 kg), service fluids including fuel tank carrying 90% of its capacity and, if applicable, tool kit and
spare tyre ⇒. Additional equipment and retrofitted accessories increase the kerb weight stated
and reduce the maximum permitted load accordingly.
The load comprises the weights of the following:
•Vehicle occupants
•All luggage
•Roof load including the mounts or roof bars and the load carrier system
•Drawbar load when towing a trailer ⇒ Trailer towing.
Performance figures
For reasons of vehicle registration and vehicle taxation, the power output and performance of some
engines may vary in some countries from the information given in this booklet.
In certain vehicles with heavy duty suspension, the engine could be governed to provide a
maximum speed of 210 km/h.
Danger of injuries and electric shock from exposed cables.
•Have the luggage compartment completed at the latest after delivery so that the cables
in the rear area of the vehicle are covered during use of the vehicle.
WARNING
Danger of serious injury due to incorrect transport of persons.
•Never transport a person or child in the middle of the rear bench seat.
•The lack of restraint systems such as seat belt and head restraint can result in serious
or fatal injury in the event of an accident.
WARNING
Danger of serious and fatal injury.
•Do not transport people in the luggage compartment.
•Observe the safety instructions and information on the luggage compartment and
transporting items ⇒ Transporting.
WARNING

Engine and gearbox code, paint number, interior equipment. In the example, the engine
code is CPTA ⇒ Fig. 253.
Optional extras, PR numbers.
Type plate
The type plate ⇒ Fig. 253 can be seen on the lower part of the door pillar when the door is
open. Vehicles for certain export countries do not have a type plate.
The type plate contains the following data:
Permit
Gross vehicle weight rating
Gross combination weight rating (vehicle plus trailer ⇒ Trailer towing)
Gross axle weight rating, front
Gross axle weight rating, rear
Vehicle identification number
The vehicle identification number can be read from outside the vehicle through a viewer in the
windscreen ⇒ Fig. 254 (arrow). The viewer is located in the lower corner of the windscreen. The
vehicle identification number is also stamped on the right-hand water drainage channel. The water
drainage channel is located between the suspension turret and wing. Open the bonnet ⇒ In the 
engine compartment to gain access to the vehicle identification number.
Dimensions
Fig. 255 Dimensions.
The data in the table apply to the most basic German model.
The specified values can vary due to different tyre and wheel sizes, if additional equipment is fitted,
for different equipment packages, for retrofitted accessories, and for special vehicles. They can also
vary in vehicles that have been manufactured for other countries.
Key to ⇒ Fig. 255:Value
ⒶWidth (from one exterior mirror to the other)2,099 mm
Ⓑ
Width1,859 mm
Width with widened wheel housing1,863 mm
Ⓒ
Front track1,589 mm
Rear track1,580 mm
ⒹHeight to the upper edge of the roof at kerb weight1,632 mm
ⒺMaximum height at kerb weight-
ⒻHeight with open bonnet and kerb weight1,868 mm
ⒼHeight with open boot lid and kerb weight2,043 mm
ⒽGround clearance when ready to drive between the
axles201 mm
ⒾWheelbase2,677 mm
Ⓙ
Length with standard front (from bumper to bumper)4,486 mm
Length with off-road front (from bumper to bumper)-
ⓀLength with standard front and fitted towing bracket
(when factory-fitted)-
-
a)
a)b)
a)
a)
c)
b)
b)
b)

Key to ⇒ Fig. 255:Value
Length with off-road front and fitted towing bracket (when
factory-fitted)
Turning circle diameter11.5 m
Kerb weight without driver, without payload.
Figures were not available at time of publication.
Kerb weight with driver (75kg) and service fluids.
Technical data - Running gear
TermTechnical data
Ground clearance (four-wheel drive)
Under the axles:
Maximum 180 mm.
Between the axles:
Maximum 201 mm.
Ground clearance (four-wheel drive)
Under the axles:
Maximum 180 mm.
Between the axles:
Maximum 201 mm.
Ground clearance (front-wheel drive)
Under the axles:
Maximum 170 mm.
Between the axles:
Maximum 190 mm.
Angle of rising gradient
Tilt angle
(inclination of the vehicle)
Breakover angleMaximum of 20 degrees.
Ramp angle
Front with standard front:
Maximum of 18 degrees.
Front with off-road front:
Maximum of 25 degrees.
Rear:
Maximum of 24 degrees.
Figures were not available at time of publication.
Fuel tank capacity
Fuel tank capacity
Petrol and
diesel engines
Four-wheel drive: approx 63 l, of which 8 l reserve.
Front-wheel drive: approx 60 l, of which 8 l reserve.
Petrol engines
1.4 l, 4-cylinder TSI (92 kW)
Power output92 kW at 5,000 – 6,000 rpm
Engine code (EC)CZCA
Maximum torque200 Nm at 1,400 - 4,000 rpm
GearboxMG6
•Take care when driving in car parks with protruding kerbstones or bollards. Objects
that protrude from the ground can damage the bumper and other components when
parking the vehicle.
•Drive carefully through dips in the road, over driveways, ramps, kerbstones and other
objects. Low-lying vehicle components such as the bumper, spoiler and parts of the
running gear, engine or exhaust system could be damaged.
NOTICE
a)
b)
c)
a)
a)
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