Cleaning windscreen wiper blades
Note for the windscreen wipers: move the wiper arms to the service position before lifting them
⇒ Wipers.
•When lifting the wiper arm hold it only by the wiper blade mounting.
•Clean the wiper blades carefully using a damp sponge ⇒.
•Carefully place the wiper arms on the windscreen.
Changing the windscreen wiper blades
•Move the wiper arms to the service position before lifting ⇒ Wipers.
•When lifting the wiper arm hold it only by the wiper blade mounting.
•Press and hold the release button ⇒ Fig. 202① and simultaneously pull off the wiper blade in
the direction of the arrow.
•Insert a new wiper blade with the same length and design onto the wiper arm. Push it on until
it engages.
•Carefully place the wiper arms on the windscreen.
Changing the wiper blade for the rear window
•When lifting the wiper arm hold it only by the wiper blade mounting.
•Lift and fold back the wiper arm.
•Press and hold the release button ⇒ Fig. 203①.
•Tilt the wiper blade in the direction of the wiper arm ⇒ Fig. 203 (arrow Ⓐ) and pull it off in the
direction of the arrow Ⓑ at the same time. You may need to use some force to do this.
•Insert a new wiper blade with the same length and design onto the wiper arm in the opposite
direction of the arrow. Push it on until it engages ⇒ Fig. 203Ⓑ. The wiper blade must be in the
folded back position ⇒ Fig. 203 (arrow Ⓐ).
•Carefully place the wiper arm back onto the rear window.
Wax deposits on the windscreen and rear window could cause the wiper blades to rub.
Remove wax residue using a special cleaning product or cleaning cloths.
Changing bulbs
Introduction
This chapter contains information on the followingsubjects:
⇒ Checklist
⇒ Changing bulbs in the headlights (halogen bulbs)
⇒ Changing bulbs in the front bumper
⇒ Changing bulbs in the front bumper (R-Line)
⇒ Changing the bulbs in the tail light cluster in the body
⇒ Troubleshooting
Changing the vehicle bulbs requires considerable technical skill. Volkswagen therefore
recommends having bulbs replaced by a qualified workshop if you are uncertain. The work must
always be performed by an expert if other vehicle parts around the affected bulbs need to be
removed. Volkswagen recommends having bulbs replaced by a Volkswagen dealership.
You should keep a box with spare light bulbs for the lights that ensure the vehicle is roadworthy in
the vehicle at all times. Spare bulbs are available from Volkswagen dealerships. In some countries
it is a legal requirement to have these spare bulbs in the vehicle.
It may be illegal to drive with a defective bulb in the exterior lighting.
Worn or dirty windscreen wiper blades reduce visibility and increase the risk of accidents
and severe injuries.
•Always change wiper blades if they are damaged or worn and no longer clean the
window properly.
WARNING
Damaged or dirty windscreen wipers can scratch the windscreen.
•Do not use any cleaning agents containing solvents, hard sponges and other sharp
objects, as they can damage the graphite coating of the wiper blades during cleaning.
•Do not use fuel, nail varnish remover, paint thinner or similar products to clean the
windows.
NOTICE
Fig. 211 In the dash panel: fuse layout.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The table shows the fuse locations of the electrical equipment relevant for the driver. The first
column in the table contains the location. The other columns contain the fuse designs, the amp
rating and the consumer protected by the fuse.
Depending on the market and specification of your vehicle, the fuse numbers and positions may
differ to those given in the table. If necessary ask your Volkswagen dealership for the exact fuse
layout.
Fuse
location
⇒ Fig. 211
Fuse
design
Amp
rating
Electrical consumers
F4MINI10Anti-theft alarm.
F6MINI10Selector mechanism for the automatic gearbox
F7MINI10Control unit for air conditioning system or heating and
fresh air system, rear window heating relay
F8MINI10Light switch (dipped headlights), rain/light sensor,
electronic parking brake
F10MINI7,5Display, Infotainment controls
F11ATO40Exterior lights, left
F12ATO20Infotainment services
F14ATO40Blower control
F16MINI7,5Telephone
F22ATO15Charging cable for the trailer
F23JCASE30Electric glass roof
F24ATO40Exterior lights, right
F26ATO30Seat heating
F27ATO30Interior lighting
F28ATO25Left trailer controller unit
F38ATO25Right trailer controller unit
F40ATO20Cigarette lighter, electrical socket
F42ATO40Central locking
F44ATO15Trailer controller unit
F47ATO15Rear wiper
F51ATO25Seat heating at rear
F53ATO30Rear window heating
The electric windows and the electrically adjustable seats may be secured with circuit
breakers which switch on again automatically a few seconds after the overload, e.g. frozen
windows, has been rectified.
Observe the installation position. Factory-fitted fuse location as shown in illustration ⇒ Fig. 211.
Fuse tables for fuses in the engine compartment
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a)
•Connect the other end of the red jump lead to the positive terminal (+) of the vehicle battery
providing assistance ⇒ Fig. 217②.
•On the vehicle with the flat 12-volt battery, connect the other end of the black jump lead
⇒ Fig. 217③ preferably to the jump lead connection point (earth connection), or otherwise to a
solid metal part that is securely bolted onto the cylinder block, or to the cylinder block itself ⇒
.
•Position the leads in such a way that they cannot come into contact with any moving parts in the
engine compartment.
Connecting jump leads (vehicles with 12-volt battery in the luggage
compartment)
The jump leads should only be connected in the order A – B – C – D⇒ Fig. 218.
•Switch off the ignition in both vehicles ⇒ Starting and stopping the engine.
•Fold open the cover of the jump lead connection point in the engine compartment ⇒ Jump lead
connection point (positive terminal).
•Connect one end of the red jump lead to the jump lead connection point (positive terminal) (+)
of the vehicle with the discharged 12-volt vehicle battery ⇒ Fig. 218①⇒.
•Connect the other end of the red jump lead to the positive terminal (+) of the vehicle battery
providing assistance ⇒ Fig. 218②.
•On the vehicle with the 12-volt battery providing assistance, connect one end of the black jump
lead ⇒ Fig. 218③ preferably to the jump lead connection point (earth connection), or
otherwise to a solid metal part that is securely bolted onto the cylinder block, or to the cylinder
block itself.
•On the vehicle with the flat 12-volt battery, connect the other end of the black jump lead
⇒ Fig. 218③ preferably to the jump lead connection point (earth connection), or otherwise to a
solid metal part that is securely bolted onto the cylinder block, or to the cylinder block itself ⇒
.
•Position the leads in such a way that they cannot come into contact with any moving parts in the
engine compartment.
Starting the engine
•Start the engine of the vehicle providing assistance and let it run at idle.
•Start the engine of the vehicle with the discharged 12-volt vehicle battery and wait two or three
minutes until the engine is running smoothly.
Removing the jump leads
•Before disconnecting the jump leads, switch off the dipped beam headlights if they are switched
on.
•Turn on the blower of the air conditioning system or the heating and fresh air system and the
rear window heating in the vehicle with the discharged 12-volt vehicle battery. This helps to
minimise voltage peaks which are generated when the leads are disconnected.
•When the engine is running, the jump leads should be removed only in the order
D – C – B – A⇒ Fig. 217 or ⇒ Fig. 218.
•Close the battery cover or fold back the cover of the jump lead connection point ⇒ Jump lead
connection point (positive terminal).
•Go to a qualified workshop and have the 12-volt vehicle battery checked.
Tow-starting or towing
Introduction
This chapter contains information on the followingsubjects:
⇒ Notes on tow-starting and towing
⇒ Fitting the rear towing eye
⇒ Fitting the front towing eye
⇒ Fitting the front towing eye (R-Line)
⇒ Driving notes when towing
Tow-starting is where a vehicle is started from it being set in motion by a vehicle that is hitched up
to it.
Towing is where a vehicle that cannot be driven is pulled away with the aid of another vehicle.
Observe any legal requirements when towing or tow-starting.
For technical reasons, vehicles with a discharged 12-volt battery must not be towed.⇒ Jump
starting
Vehicles with Keyless Access must only be towed with the ignition switched on.
Towing a vehicle when the engine is switched off and the ignition is switched on discharges the 12-
volt vehicle battery. Depending on the charge level of the 12-volt vehicle battery, the drop in voltage
can be large enough after just a few minutes that electrical consumers in the vehicle will no longer
function, e.g. the hazard warning lights.
Jump starting the vehicle incorrectly can cause the 12-volt vehicle battery to explode,
which can lead to serious injuries. Please observe the following in order to reduce the risk
of the 12-volt vehicle battery exploding:
•All work on the 12-volt vehicle battery and the electrical system can cause serious
chemical burns, fire or electric shocks. Always read the warnings and safety
information before carrying out any kind of work on the 12-volt vehicle battery ⇒ 12-
volt vehicle battery.
•Always wear suitable eye protection and gloves and never lean over the 12-volt vehicle
battery.
•Attach the connector cables in the correct order – the positive cable first, followed by
the negative.
•Never connect the negative cable to parts of the fuel system or to the brake lines.
•The non-insulated parts of the battery clamps must not be allowed to touch. The jump
lead attached to the positive terminal on the 12-volt vehicle battery must not touch
electrically conductive parts of the vehicle.
•m/k/a995MK Vehicles with battery in the engine compartment: check the battery
window on the 12-volt vehicle battery. Use a torch for this if necessary. If the display is
light yellow or colourless, do not jump start the vehicle. Seek expert assistance.
•Avoid electrostatic discharge in the vicinity of the 12-volt vehicle battery. The explosive
gas emitted from the 12-volt vehicle battery could be ignited by sparks.
•Do not carry out jump starting if the 12-volt vehicle battery is damaged or if it is or has
ever been frozen.
WARNING
Once the vehicle has been successfully jump-started, go to a qualified workshop and have
the 12-volt vehicle battery checked.
NOTICE
•The steering function or the operating clearance of the wheels cannot be ensured after an
accident.
If your own vehicle has to be towed:
•Switch on the ignition.
•Select the neutral position or move the selector lever to N⇒ DSG dual clutch gearbox.
•Do not allow the vehicle to be towed at speeds faster than 50 km/h (30 mph).
•Do not allow the vehicle to be towed further than 50 km.
•Vehicles with a DSG dual clutch gearbox may only be towed by the breakdown truck with the
front wheels raised.
Towing vehicles with four-wheel drive (4MOTION)
Vehicles with four-wheel drive (4MOTION) may be towed with a tow bar or tow rope. If the vehicle
is towed with the rear or front axle raised, the engine must be switched off otherwise the drive train
could be damaged.
Please comply with the following when towing another vehicle:
•Comply with legal regulations.
•Comply with the information on towing contained in the owner's manual for the other vehicle.
The vehicle can only be towed when the electronic parking brake is switched off and, if
applicable, when the electronic steering column lock is released. If the power supply fails or if there
are faults in the electrical system, you may need to use jump leads to start the engine to release the
electronic parking brake and the electronic steering column lock.
Fitting the rear towing eye
Fig. 219 On the right-hand side of the rear bumper: screwed-in towing eye.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The mount for the screw-in towing eye is located behind a cover ⇒ Fig. 219① on the right-hand
side of the rear bumper. In vehicles with a factory-fitted towing bracket there is no mount for the
screw-in towing eye behind the cover. To tow, swivel out or fit and use the ball head ⇒ Trailer
towing⇒.
Comply with the notes on towing ⇒ Notes on tow-starting and towing.
Fitting the rear towing eye
•Remove the towing eye from the vehicle tool kit in the luggage compartment ⇒ Vehicle toolkit.
•Press at the bottom of the cover ⇒ Fig. 219① (arrow) to release the cover fastener.
•Remove the cover and leave it hanging from the vehicle.
•Insert the lower locking lug in the opening in the bumper and push on the upper area of the
cover until the upper locking lug engages in the bumper.
•If necessary clean the towing eye and place them back in the vehicle tool kit in the luggage
compartment.
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When tow-starting, unburnt fuel can enter the catalytic converter and damage it.
NOTICE
When pushing the vehicle by hand, do not press on the tail light clusters, the side spoilers
on the rear window, the rear spoiler or large panels. This could damage the vehicle and
loosen the spoiler.
NOTICE
When you start the engine after the 12-volt battery has been totally discharged or after a
successful jump start, you may find that system settings (time, date, personal convenience settings
and programming) have been changed or deleted. Check and correct the settings as necessary
once the 12-volt vehicle battery has been sufficiently charged.
Checking the electrolyte level of the 12-volt vehicle battery
Fig. 232 In the engine compartment: folding open the 12-volt vehicle battery cover.
Fig. 233 Battery window on the top of the 12-volt vehicle battery (illustration).
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The electrolyte level of the 12-volt vehicle battery should be checked regularly in high-mileage
vehicles, in hot countries and in older 12-volt vehicle batteries. The 12-volt vehicle battery is
otherwise maintenance-free.
Any work on the 12-volt vehicle battery and the electrical system can cause serious
chemical burns, fire or electric shocks. Always read the following warnings and safety
information before carrying out any kind of work:
•Switch off the ignition and all electrical consumers before carrying out any work on the
12-volt vehicle battery and also disconnect the negative cable from the 12-volt vehicle
battery.
•Children should always be kept away from electrolyte and the 12-volt vehicle battery.
•Always wear eye protection and protective gloves.
•Electrolyte is very aggressive. It can burn the skin and can cause blindness. When
working with the 12-volt vehicle battery, ensure that your hands, arms and face in
particular are protected from acid spillages.
•Do not smoke during the work, and never work near naked flames or sparks.
•When handling cables and electrical equipment, avoid generating sparks and
electrostatic charge.
•Never short circuit the battery poles.
•Never use a damaged 12-volt vehicle battery. It can explode. Damaged 12-volt vehicle
batteries must be replaced as soon as possible.
•Damaged or frozen 12-volt vehicle batteries must be replaced as soon as possible.
Discharged 12-volt vehicle batteries can already freeze at temperatures of around
0°C (+32°F).
•In vehicles with the 12-volt vehicle battery in the luggage compartment, ensure that the
breather hose is connected properly to the 12-volt vehicle battery.
WARNING
•Do not expose the 12-volt vehicle battery to direct daylight for an extended period as
the UV rays could damage the battery housing.
•If the vehicle is left standing in cold conditions for a long period, protect the 12-volt
vehicle battery from frost. If it freezes, it will be destroyed.
NOTICE
Vehicles with auxiliary heater ⇒ Auxiliary heater and ventilation and vehicles with the 12-volt
battery in the luggage compartment are fitted with special batteries. The acid level of these 12-volt
vehicle batteries cannot be checked for technical reasons. Go to a qualified workshop to have the
12-volt vehicle battery checked.
Preparation (vehicles with 12-volt battery in the engine compartment)
•Preparing the vehicle for working in the engine compartment ⇒ In the engine compartment.
•Open the bonnet ⇒ In the engine compartment.
Opening the cover of the 12-volt vehicle battery
To open, fold the cover open in the direction of the arrow ⇒ Fig. 232.
To close, fold the cover against the direction of the arrow ⇒ Fig. 232.
Checking the electrolyte level (12-volt vehicle batteries with battery
window)
•Ensure that enough light is available for you to clearly see the colours in the round window on
the top of the 12-volt vehicle battery ⇒ Fig. 233 (arrow). Never use naked flames or glowing
matter (e.g. cigarettes) as a light source.
•The colour displayed in the round viewer changes according to the electrolyte level in the
battery.
Light yellow or without colourThe electrolyte level of the 12-volt vehicle battery is too low. The 12-
volt vehicle battery should be checked by a qualified workshop and replaced if necessary.BlackThe
electrolyte level of the 12-volt vehicle battery is correct.
Charging, replacing, disconnecting and connecting the 12-volt
vehicle battery
First read and observe the introductoryinformation and safety warnings⇒
Introduction
If you suspect that the 12-volt vehicle battery is damaged or faulty, go to a qualified workshop and
have the 12-volt vehicle battery checked.
Charging the 12-volt vehicle battery
The 12-volt vehicle battery should be charged by a qualified workshop, as the technology used in
factory-fitted 12-volt vehicle batteries requires voltage-limited charging ⇒. Volkswagen
recommends using a Volkswagen dealership for this purpose.
Replacing the 12-volt vehicle battery
The 12-volt vehicle battery has been developed to suit the conditions of its location and has special
safety features. If a 12-volt vehicle battery has to be replaced, discuss the electromagnetic
compatibility, size and necessary maintenance, performance and safety requirements for the new
12-volt vehicle battery with a Volkswagen dealership before purchase.
Only maintenance-free 12-volt vehicle batteries compliant with the standards TL 825 06 and
VW 7 50 73 should be used. These standards must be dated July 2012 or later.
In vehicles with a start/stop system or vehicles with an auxiliary heater ⇒ Auxiliary heater and
ventilation, always have the 12-volt vehicle battery replaced by a qualified workshop, as the vehicle
electronics must be adapted as part of the replacement process. Only qualified workshops have the
technology required to carry out this adjustment correctly. Volkswagen recommends using a
Volkswagen dealership for this purpose.
Disconnecting the 12-volt vehicle battery
Please note the following if the 12-volt vehicle battery has to be disconnected from the electrical
system in the vehicle:
Any work on the 12-volt vehicle battery can cause serious chemical burns, explosions and
electric shocks.
•Always wear eye protection and protective gloves.
•Electrolyte is very aggressive. It can burn the skin and can cause blindness. When
working with the 12-volt vehicle battery, ensure that your hands, arms and face in
particular are protected from acid spillages.
•Never tilt the 12-volt vehicle battery. Electrolyte may spill out of the battery vents and
cause chemical burns.
•Never open a 12-volt vehicle battery.
•If acid is spilt in your eye or on your skin, rinse immediately for several minutes with
cold water. Then consult a doctor immediately.
•If acid is swallowed, consult a doctor immediately.
WARNING
Scope of service
The scope of service includes all maintenance work that is necessary in order to keep your vehicle
roadworthy (depending on the operating conditions and vehicle equipment, e.g. engine, gearbox or
service fluids). The maintenance work is divided into inspection work and servicing work. You can
find out what work is required in detail for your vehicle:
•From your Volkswagen dealership.
•From your qualified workshop.
•In the electronic repair and workshop information system erWin at https://erwin.volkswagen.de.
Inspection work
Electrics
•12-volt vehicle battery: check and replace if necessary.
•Lighting: check.
•High-voltage components: check.
•Horn: check.
•Headlight setting: check.
•Service interval display: reset.
Engine/gearbox
•Exhaust system: check.
•Gearbox and final drive: check.
•Gas system: check.
•Poly V-belt: check.
•Cooling system: check.
•Engine and components in engine compartment: check.
•Engine oil level: check.
Running gear
•Swivel joints/track rods: check.
•Tyres: check.
•Brake system: check.
•Brake pads/discs: check.
•Brake fluid level: check.
•Boots: check.
•Coupling rod and stabiliser bearings: check.
•Pneumatic suspension: check.
•Breakdown set: check.
•Tyre pressure on all wheels: check.
•Power steering: check.
•Shock absorbers/coil springs: check.
Body
•Roof systems: check.
•Windscreen: check.
•Body: check for corrosion.
•Wiper blades: check.
•Window wiper and washer system: check.
•Door arresters: lubricate.
•Underbody: check.
Inadequate servicing, no servicing at all, or failure to adhere to service intervals can result
in breakdowns, accidents or serious injury.
•Have your service work carried out by an authorised Volkswagen dealership or
workshop.
WARNING
Volkswagen is not responsible for any vehicle damage caused by inadequate service work
or the lack of part availability.
NOTICE