drive come with additional OFFROAD driving profiles ⇒ Selecting a driving profile (4MOTION
Action Control).
The driving profile can be changed when the vehicle is stationary or while driving ⇒. After
selecting a driving profile, the vehicle settings (excluding engine settings) are switched to the new
profile mode immediately. When traffic conditions allow, briefly take your foot off the accelerator to
activate the newly selected driving profile for the engine.
Some settings can be stored in the user accounts of the personalisation function and
therefore change when the user account changes ⇒ Personalisation.
Selecting a driving profile (ONROAD)
Fig. 128 In the lower section of the centre console: driving profile selection button.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Selecting the driving profile
•Switch on the ignition.
•Press the driving profile selection button ⇒ Fig. 128.
•Touch the function button in the Infotainment system to display additional information about
the active driving profile.
•Touch the function button for the required driving profile.
•OR: press the driving profile button ⇒ Fig. 128 again to select the next driving profile.
If the Normal driving profile is selected, the LED in the driving profile selection button will remain
switched off.
When the ignition is switched off, the set driving profile and the individual settings will remain
selected.
The driving profiles Sport and Eco will also remain selected after the ignition has been switched
off. However, settings for the engine or DSG dual clutch gearbox may switch to the Normal driving
profile when the ignition is switched back on again.
In order to reactivate the sports function, the Sport driving profile must be selected again or the
selector lever of the DSG dual clutch gearbox must be moved to S⇒ DSG dual clutch gearbox.
To reactivate the eco functions, select the Eco driving profile again.
Recommended driving situations for each driving profile
•Eco: switches the vehicle into economical mode and helps the driver to drive the vehicle in a
fuel-efficient manner. Coasting mode is available in the Eco driving profile.
•Comfort: the Comfort driving profile is available only for vehicles with adaptive chassis control
(DCC). The driving profile creates a comfort-based vehicle setup and is suited to poor-quality
sections of road or long motorway journeys, for example.
•Normal: balanced setting, e.g. for everyday use.
•Sport: this setting gives the driver a sporty driving feeling.
•Individual: individual systems can be adjusted to suit personal requirements ⇒ Adjusting the
driving profile to suit your requirements.
Effects of the driving profiles on the vehicle setup
•Adaptive chassis control (DCC)
•Steering
•Powertrain (engine and gearbox)
•Adaptive cruise control (ACC)
•Dynamic cornering light and dynamic main beam control (Dynamic Light Assist)
•Air conditioning system
Setting a driving mode while the vehicle is in motion can distract you from the road and
cause accidents.
WARNING
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•Proactive occupant protection system
In vehicles with a DSG dual clutch gearbox, the system automatically changes to gear
position S when the Sport driving profile is selected. The system automatically switches to gear
position D when the Eco driving profile is selected. Since coasting is active in the Eco driving
profile, the gearbox programme E is additionally displayed on the instrument cluster display.
The driver can adjust certain vehicle functions irrespective of the selected driving profile. For
example, the driver can switch to gear position S when the Eco driving profile is selected.
Selecting a driving profile (4MOTION Action Control)
Fig. 129 In the lower section of the centre console: control for the 4MOTION Active Control in
vehicles with all-wheel drive.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key to ⇒ Fig. 129:
MODE button: Selects Onroad driving profiles and opens menu in the Infotainment system.
Snow driving profile.
On-road driving profile.
Off-road driving profile.
Off-road Individual driving profile.
Selecting the driving profile
•Switch on the ignition.
•Turn the control for the 4MOTION Active Control until the LED next to the desired driving profile
lights up ⇒ Fig. 129.
•To switch through the Onroad driving profiles, press the MODE button or press an Onroad
driving profile in the Infotainment system.
•Touch the function button to display additional information about the active driving mode.
•Touch the function button for the required driving profile in the Infotainment system.
When the ignition is switched off, the set driving profile and the individual settings will remain
selected.
If one of the driving profiles Snow, Off-road or Off-road Individual was the last active profile, the
most recently active On-road driving profile is activated if the ignition remains switched off for a
relatively long period.
The driving profile Sport will also remain selected after the ignition has been switched off. However,
sport functions, e.g., for the engine and gearbox, can be deactivated when switching on the ignition
again. To reactivate the sports functions, tip the gearbox selector lever to the rear ⇒ DSG dual
clutch gearbox.
Recommended driving situations for each driving profile
•Snow: The Snow driving profile improves the efficiency of the accelerator on icy or snowy
roads. In addition, the lane holding when cornering and the power in straight driving are also
improved. The dynamic of the ACC Adaptive Cruise Control is restricted. The dynamic
cornering light is adjusted to provide better support in poor visibility. It is not possible to shift into
the S position in the Snow driving profile.
•Off-road: The Off-road driving profile improves the efficiency of the accelerator when driving
off-road. The engine brake is always available and gearshifts can be prevented in critical
situations. In the Off-road driving profile, the Hill Start Assist and Hill Descent Control are
active. The dynamic cornering light is adjusted to provide better support in poor visibility. It is
not possible to shift into the S position in the Off-road driving profile. When the driving profile is
active, the instrument cluster displays the symbol m/k/s562MK.
Changing the driving profile can alter the vehicle handling. Never allow the driving profile
selection to tempt you into taking any risks when driving.
•Always adapt your speed and driving style to suit visibility, weather, road and traffic
conditions.
WARNING
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Water, compass, maps and torch with spare batteries.
Winch, tow bar or rope with sufficient strength.
Mobile telephone, shovel, blankets and rubber boots.
Electric air compressor for connection to the 12-volt sockets in the vehicle to inflate the
tyres.
A wooden board approx. 4 cm thick and approx. 1 metre long or an aluminium frame of
similar size: this will help to free a vehicle stuck in the mud and provide a platform for a
vehicle jack.
Snow chains, additional spare wheels, a breakdown set, jack and box spanner.
•Give way to drivers coming uphill or who are overtaking.
Driving tips
Special rules apply when driving off-road:
•Never drive off-road alone. Always drive off-road in a team of at least two other off-road
vehicles. Unexpected situations can always occur. We recommend that you carry equipment
you can use for calling for help.
•Stop your vehicle when you reach difficult sections, and walk along the path ahead to
reconnoitre it.
•Drive slowly over the brows of hills so the vehicle does not lose contact with the ground as this
could cause damage, leaving you unable to manoeuvre.
•Drive slowly when the route is difficult. Shift up a gear when on slippery ground and always
keep the vehicle in motion.
•Always look for flat and firm surfaces. The ground is predominantly soft when driving off-road
meaning the tyres could sink into the ground. This will reduce ground clearance and the wading
depth.
•Even when driving at low speeds, always keep your distance from other vehicles. If the first
vehicle suddenly gets stuck, the following vehicle can stop without getting stuck.
Useful accessories for off-road driving
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The checklist contains just a few items of equipment that can be very useful for off-road driving. If
you have an instruction manual or fitting instructions for these accessories you should always take
them with you and consult them as necessary when driving off-road.
Checklist
Useful items when driving off-road:
Changing gear
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The choice of gear depends on the terrain off-road.
Before attempting to drive through difficult terrain it can be helpful to stop and consider which gear
you should select. After some time driving off-road, you will learn which gear to select in conjunction
with the low range and the differential lock for different types of terrain.
Basic points
•With the correct gear selected, the vehicle will normally not have to be braked so much using
the foot brake when driving downhill as the engine braking effect will normally be sufficient.
•You should only depress the accelerator as much as is required. If you accelerate too hard, the
wheels could lose traction and you could lose control of the vehicle.
DSG dual clutch gearbox
•Select position D when driving in normal, flat off-road terrain.
•Adjust your speed when driving on soft or slippery ground, and select the highest suitable
position for the Tiptronic.
•If driving through mud, sand, water or hilly terrain, select the Tiptronic in the positions 3 or
2⇒ DSG dual clutch gearbox.
•Always ensure that there is enough ground clearance underneath the vehicle. Serious
damage to the underbody could occur if the vehicle is scraped. This damage could
cause the vehicle to break down and thus make it impossible to drive on.
•Do not slip the clutch or rest your foot on the clutch when driving off-road. When
travelling over uneven ground, you could press the clutch by mistake, and lose control
of the vehicle. A slipped clutch also prevents power being transferred from the engine
to the gearbox. Driving with the clutch partially engaged causes premature wear to the
clutch lining.
NOTICE
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Driving in sand and mud
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Always drive at a steady speed through sand or mud and, if you have a manual gearbox, do not
change gear.
•Check whether ESC is active. The indicator lamp or in the instrument cluster display
should not light up ⇒ Brake support systems.
•Keep the vehicle moving constantly.
•Use the Off-road driving profile ⇒ Selecting a driving profile (4MOTION Action Control).
•Select a suitable gear and remain in this gear until you have reached more solid ground
⇒ Changing gear.
If the tyres have lost their grip, turn the steering wheel back and forth quickly. This can briefly give
the tyres on the front wheels better grip for this ground surface condition.
Driving through sand
Do not under any circumstances reduce the tyre pressure to drive through sand ⇒. If however
the tyre pressure has been reduced for driving through sand, the correct tyre pressure must always
be reset before driving on. Driving with reduced tyre pressure can lead to a loss of control over the
vehicle and increase the risk of serious and fatal injuries.
Driving through mud
Do not change speed or direction. The tyres can lose their traction when driving through mud. If the
vehicle slides, steer in the direction needed to get the vehicle under control.
Driving in steep terrain
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Driving up and down hills
Get out of the vehicle and assess the situation before you attempt to drive up or down a hill:
•Walk along the section and check the firmness of the ground. Look out for obstacles and other
hidden dangers ⇒.
•Check the section beyond the hill.
•You should not follow the route if it is too steep, uneven or if the ground surface is too loose.
Select another route.
•Drive slowly and at constant speed straight up or down a slope.
Driving through snowy terrain is very dangerous.
•Both shallow and deep potholes, hollows, ditches, precipices, frozen surfaces and
other obstacles can be fully or partially covered by snow.
•Dangers concealed by snow can cause an accident, serious injuries, or cause the
vehicle to break down in extreme weather conditions.
•Always adjust your speed and driving to match vehicle load levels and off-road,
visibility and weather conditions.
WARNING
Driving through mud, sand and slush can be dangerous. The vehicle can slide
uncontrollably. This increases the risk of injury. Always drive carefully through sand, mud
and slush.
•Never choose an unsafe route or take a risk which could endanger you or your
passengers. If you are in any doubt about the safety of the route, turn round and
choose another way.
WARNING
Incorrect tyre pressure can cause severe or even fatal accidents.
•Incorrect tyre pressures will increase the levels of wear on the tyres and will negatively
affect the vehicle's driving response.
•An incorrect tyre pressure can cause overheating, sudden tyre damage including tyre
bursts and ripping of the tread surface and thus to a loss of control over the vehicle.
WARNING
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Regulation is automatically interrupted.
•You have depressed the brake pedal.
•The selector lever of the DSG dual clutch gearbox is not in the selector lever position D.
•The vehicle has exceeded the stored speed for an extended period.
•If regulation related to driving dynamics is taking place, e.g. by TCS and ESC.
•Malfunction. Switch off the cruise control system and have it checked by a qualified workshop.
Volkswagen recommends using a Volkswagen dealership for this purpose.
Speed limiter
Introduction
This chapter contains information on the followingsubjects:
⇒ Operating the speed limiter with the turn signal and main beam lever
⇒ Operating the speed limiter via the multifunction steering wheel
⇒ Troubleshooting
The speed limiter helps to prevent the
vehicle from exceeding a speed that
you have stored.
Speed range
The speed limiter is available when driving forwards at speeds from around 30 km/h (20 mph).
Driving with speed limiter
You can interrupt the speed limiter function at any time by fully depressing the accelerator beyond
the point of resistance. The green warning and indicator lamp flashes as soon as the stored
speed is exceeded. The speed remains stored in the memory.
The speed limiter function is activated again automatically as soon as the speed drops below the
stored speed.
Driving downhill
Driving downhill may cause the set speed to be exceeded. The green warning and indicator lamp
flashes in this case. An acoustic warning may also be given.
Apply the foot brake to slow the vehicle down, and change down a gear as required.
How do I operate the speed limiter?
Depending on the vehicle equipment, you can operate the speed limiter either by means of the turn
signal and main beam lever ⇒ Operating the speed limiter with the turn signal and main beam lever
or via the multifunction steering wheel ⇒ Operating the speed limiter via the multifunction steering
wheel.
The displays on the instrument cluster are identical in both cases ⇒ Fig. 140.
Operating the speed limiter with the turn signal and main beam
lever
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Always switch off the speed limiter after use to avoid unintentional speed regulation.
•The speed limiter does not relieve the driver of their responsibility for the speed of the
vehicle. Do not drive at full throttle if it is not required.
•Use of the speed limiter in adverse weather conditions is dangerous and can cause
serious injury, e.g. through aquaplaning, snow, ice, or leaves. Only use the speed
limiter when the road and weather conditions allow it to be used safely.
•The speed limiter cannot limit the vehicle speed when travelling downhill. The vehicle
speed can increase under its own weight. Shift down a gear or brake the vehicle using
the foot brake.
WARNING
Speed range
ACC controls the vehicle in the speed range between 30 km/h (20 mph) and 160 km/h (100 mph)
or 210 km/h (130 mph). This speed range may differ in certain markets.
Radar sensor
ACC detects driving situations by means of the radar sensor at the front of the vehicle ⇒ Front
view. The range of the radar sensor is up to approximately 120 m.
Does the vehicle have ACC?
The vehicle is equipped with ACC if you can make settings for ACC in the vehicle settings of the
Infotainment system ⇒ Vehicle settings menu.
If the vehicle has ACC, the cruise control system is not available as an independent system.
Special driving situations
Fig. 142 On the instrument cluster display: slower vehicle detected in the left-hand lane
(illustration).
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Overtaking
If you indicate left (left-hand traffic: indicate right) to overtake, ACC will accelerate the vehicle and
reduce the distance from the vehicle in front. Your set speed will not be exceeded.
If ACC does not detect any vehicle in front after you have changed lane, ACC will accelerate the
vehicle up to the set speed.
Stop-and-go traffic
ACC can brake vehicles with DSG dual clutch gearbox to a standstill and hold them stationary.
ACC remains active and the instrument cluster display shows ACC ready for a few seconds.
During this time the vehicle will move off again automatically as soon as the vehicle in front moves
off (depending on the vehicle equipment level and not available in all countries).
•Press the button.
•Press the button or briefly press the accelerator.
The intelligent technology used in the ACC cannot overcome the laws of physics, and
functions only within the limits of the system. Never let the extra convenience tempt you
into taking safety risks when driving. Careless or unintentional use of the Adaptive Cruise
Control (ACC) can cause accidents and lead to serious injury. The system is not a
substitute for the full concentration of the driver.
•Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road
and traffic conditions.
•Do not use the ACC in poor visibility, on steep or winding roads, on slippery road
surfaces, e.g. on snow, ice, wet roads, loose chippings, or on flooded roads.
•Never use ACC off-road or on non-surfaced roads. The ACC is designed for use on
surfaced roads only.
•ACC does not respond to stationary vehicles.
•The ACC does not react to persons, animals or vehicles crossing or approaching in the
same lane.
•Brake immediately if speed reduction by ACC is not sufficient.
•Brake immediately if a request to brake appears on the instrument cluster display.
•Brake if the vehicle starts rolling unintentionally after a request to brake.
•Be prepared to control the speed yourself at all times.
WARNING
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•Press the button.
ACC is switched off.
Setting ACC
Fig. 146 On the instrument cluster display: setting the distance (illustration, ACC regulating).
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Setting the distance
You can set the distance in 5 steps from very small to very large:
•Press the button and then the button or .
•Alternatively, press the button as often as necessary until the desired distance is set.
The instrument cluster display shows the chosen distance setting ⇒ Fig. 146①. Please observe
any country-specific requirements for the minimum distance.
You can set the distance which should be set at the start of control operation in the vehicle settings
of the Infotainment system ⇒ Vehicle settings menu.
If ACC is not regulating, the set distance and vehicle are not highlighted on the instrument cluster
display.
Setting the speed
You can adjust the stored speed within the defined speed range by means of the buttons on
the multifunction steering wheel:
+ 1 km/h (1 mph)- 1 km/h (1 mph)+ 10 km/h (5 mph)- 10 km/h (5 mph)
Press and hold the corresponding button to incrementally change the stored speed.
Setting the control behaviour
•m/k/a995MK Vehicles with driving profile selection: set the desired driving profile
⇒ Driving profile selection and 4MOTION Active Control.
•m/k/a995MK Vehicles without driving profile selection: set the desired gearbox
programme in the vehicle settings of the Infotainment system ⇒ Vehicle settings menu.
Some settings can be stored in the user accounts of the personalisation function and
therefore change automatically when the user account changes ⇒ Personalisation.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
If you do not maintain the minimum distance to a vehicle in front and the difference in
speed between the vehicle in front and your own vehicle is so great that the braking action
of the ACC is insufficient, you are in danger of colliding with the vehicle in front. The
braking distance is also longer in rain and winter road conditions.
•The Adaptive Cruise Control may not be able to detect all driving situations correctly.
•Always be prepared to brake the vehicle yourself.
•Speed and distance control are overridden when you press the accelerator. ACC does
not brake automatically in this case.
•Observe any country-specific regulations relating to the minimum distance.
•Always set a larger distance in wet or snowy conditions or when visibility is poor.
WARNING
The warning lamp and a message are displayed on the instrument cluster display in the event
of malfunctions.
If the malfunction cannot be rectified by one of the listed measures, switch off ACC and go to a
qualified workshop. Volkswagen recommends using a Volkswagen dealership for this purpose.
ACC is not available, the radar sensor does not have sufficient visibility
•The radar sensor is dirty. Clean the radar sensor ⇒ Vehicle care.
•The visibility of the radar sensor is impaired by add-on parts, the trim frames of number plate
holders or stickers. Keep the area around the radar sensor free.
•The radar sensor has been displaced or damaged, e.g. due to damage to the front of the
vehicle. Check whether damage is visible ⇒ Repairs and technical modifications.
•Fault or malfunction. Switch off and restart the engine.
•Structural modifications have been made to the front of the vehicle.
•The genuine Volkswagen badge is not used.
ACC does not function as expected
•The radar sensor is dirty. Clean the radar sensor ⇒ Vehicle care.
•The visibility of the radar sensor is impaired due to the weather conditions, e.g. snow, or due to
detergent deposits or coatings. Clean the radar sensor ⇒ Vehicle care.
•The system limits are not met ⇒ System limits.
•The brakes have overheated, control was interrupted automatically. Allow the brakes to cool
down and check functioning again.
Control cannot be started
•A forward gear other than first gear is selected (manual gearbox) or the selector lever is in
selector lever position D or the Tiptronic gate.
•The speed is at least 25 km/h (16 mph) in the case of vehicles with manual gearbox.
•The brake lights on the vehicle and trailer ⇒ are working.
•ESC is not regulating.
•The brake pedal is not depressed.
Unusual noises during the automatic braking operation are normal and not a sign that there
is a fault.
Area monitoring system (Front Assist)
Introduction
This chapter contains information on the followingsubjects:
⇒ Warning levels and braking intervention
⇒ Operating the area monitoring system (Front Assist)
⇒ Pedestrian Monitoring
⇒ System limits
⇒ Troubleshooting
The area monitoring system (Front
Assist) with City Emergency Braking
System can help to avoid accidents.
Within the limits of the system, Front Assist can warn the driver about imminent collisions, prepare
the vehicle for emergency braking, assist with braking, and initiate automatic braking. The warning
time varies depending on the traffic situation and driver behaviour.
Front Assist is not a substitute for the full concentration of the driver.
Driving with Front Assist
You can cancel the automatic braking interventions of Front Assist by steering or pressing the
accelerator.
Automatic braking
Front Assist can decelerate the vehicle to a standstill. The vehicle will then not be held
permanently. Depress the brake pedal.
The brake pedal will feel harder during an automatic braking operation.
Radar sensor
Front Assist detects driving situations by means of the radar sensor at the front of the vehicle
⇒ Front view. The range of the radar sensor is up to approximately 120 m.