Switching on start/stop
The function is automatically activated every time the ignition is switched on. The instrument cluster
display will show information about the current status.
Vehicles with DSG dual clutch gearbox may be equipped with a start/stop system with engine-off
coasting function. The engine-off coasting function is deactivated and activated together with the
start/stop system.
Further information regarding start/stop mode is available in the Infotainment system ⇒ Operation
and display in the Infotainment system. This information also applies to coasting.
Indicator lamps
If the indicator lamp is lit, the start/stop system is available and automatic engine stop is active.
If the indicator lamp is lit, the start/stop system is not available or the start/stop system has
started the engine automatically. Check whether all technical requirements have been fulfilled. If
not, ensure that all technical requirements are met ⇒ Important preconditions for automatic engine
switch-off.
The display on the instrument cluster may show the status of the start/stop system.
In addition, start/stop information on the current status of the start/stop system can be displayed as
required in Infotainment systems with a navigation function. Touch the i in the start/stop
information to obtain further information on the status.
Vehicles with a manual gearbox
•Disengage the gear and release the clutch pedal when the vehicle is coming to a stop, or when
it is stationary. The engine is stopped.
•Depress the clutch pedal to restart the engine.
Vehicles with DSG dual clutch gearbox
•To stop, press and hold the brake pedal. The engine switches off shortly before the vehicle
reaches a complete standstill or when the vehicle is stationary.
•Take your foot off the brake pedal, or depress the accelerator, to restart the engine.
Important preconditions for automatic engine switch-off
•The driver is wearing their seat belt.
•The driver door is closed.
•The bonnet is closed.
•A minimum engine temperature has been reached.
•m/k/a995MKVehicles with Climatronic: the temperature of the vehicle interior is within
the preset temperature range, and the humidity level is not too high.
•The defrost function of the air conditioning system is not switched on.
•The charge level of the 12-volt vehicle battery is sufficient.
•The temperature of the 12-volt vehicle battery is not too low or too high.
•The vehicle is not on a steep incline.
•The windscreen heating is not switched on.
•m/k/a995MKVehicles with DSG dual clutch gearbox: the steering wheel is not turned
too sharply.
•Reverse gear is not engaged.
•The Park Assist system is not active.
•The Off-road or Off-road Individual driving profile is activated.
When the conditions for automatic engine switch-off are only fulfilled when the vehicle is stationary,
the engine can also switch off subsequently, e.g. by switching off the defrost function.
Conditions for an automatic restart
The engine can start automatically under the following conditions:
•If the temperature inside the vehicle substantially increases or decreases.
•If the vehicle rolls on.
•If the electric voltage of the 12-volt vehicle battery drops.
•If the steering wheel is moved.
As a general rule, the engine always starts again automatically when required by the detected
situation and the vehicle.
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Conditions that require a manual engine start
The engine must be started manually under the following conditions:
•If the driver door is opened.
•If the bonnet is opened.
Activating and deactivating the start/stop system manually
•Press the button in the centre console ⇒ Fig. 121 to deactivate the system. If the
start/stop system has been deactivated, the indicator lamp in the button lights up.
•Press the button in the centre console again ⇒ Fig. 121 to reactivate the system.
The instrument cluster shows the status of the start/stop system every time the button is
pressed.
If the start/stop system has switched the engine off, it will start again as soon as the system has
been deactivated manually with the button.
Always deactivate the start/stop system manually when driving through water.
Start/stop mode when Adaptive Cruise Control (ACC) is active
The engine will be switched off after the Adaptive Cruise Control (ACC) has brought the vehicle to a
standstill via an active braking intervention ⇒ Adaptive Cruise Control (ACC).
m/k/a995MKVehicles with DSG dual clutch gearbox: when the Adaptive Cruise Control
(ACC) is active, the DSG dual clutch gearbox can shift into coasting mode and the engine can be
switched off with the engine-off coasting function.
In the following instances, the engine will restart when the Adaptive Cruise Control (ACC) is active:
•If the accelerator is depressed.
•When the Adaptive Cruise Control (ACC) has resumed speed and automatic distance control.
•If the vehicle ahead has moved on.
•If the Adaptive Cruise Control (ACC) is deactivated and the vehicle driving in front moved away.
Troubleshooting
The engine stop function may be deactivated if the temperature is above around 38°C (100°F).
In some cases, it may be necessary to restart the engine manually. Follow any
corresponding messages on the instrument cluster display.
The start/stop function is activated automatically if the Eco driving profile is selected on
vehicles with driving profile selection ⇒ Driving profile selection and 4MOTION Active Control.
Always deactivate the start/stop system manually when driving through water.
Manual gearbox: selecting a gear
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Never switch off the engine or the ignition while the vehicle is in motion. This can lead to a
loss of vehicle control, accidents and serious injuries.
•The airbags and belt tensioners will not work if the ignition is switched off.
•The brake servo will not work when the engine is switched off. That is why more
pressure on the brake pedal is needed to brake the vehicle when the engine is
switched off.
•The power steering will not work when the engine is not running. More power is
needed to steer the vehicle when the engine is switched off.
•When the ignition is switched off, the steering lock may activate and you will no longer
be able to steer the vehicle.
•The start/stop system must be deactivated if work is to be carried out in the engine
compartment.
WARNING
If the start/stop system is used in very high outside temperatures over a long period, the
12-volt vehicle battery can be damaged.
NOTICE
drive come with additional OFFROAD driving profiles ⇒ Selecting a driving profile (4MOTION
Action Control).
The driving profile can be changed when the vehicle is stationary or while driving ⇒. After
selecting a driving profile, the vehicle settings (excluding engine settings) are switched to the new
profile mode immediately. When traffic conditions allow, briefly take your foot off the accelerator to
activate the newly selected driving profile for the engine.
Some settings can be stored in the user accounts of the personalisation function and
therefore change when the user account changes ⇒ Personalisation.
Selecting a driving profile (ONROAD)
Fig. 128 In the lower section of the centre console: driving profile selection button.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Selecting the driving profile
•Switch on the ignition.
•Press the driving profile selection button ⇒ Fig. 128.
•Touch the function button in the Infotainment system to display additional information about
the active driving profile.
•Touch the function button for the required driving profile.
•OR: press the driving profile button ⇒ Fig. 128 again to select the next driving profile.
If the Normal driving profile is selected, the LED in the driving profile selection button will remain
switched off.
When the ignition is switched off, the set driving profile and the individual settings will remain
selected.
The driving profiles Sport and Eco will also remain selected after the ignition has been switched
off. However, settings for the engine or DSG dual clutch gearbox may switch to the Normal driving
profile when the ignition is switched back on again.
In order to reactivate the sports function, the Sport driving profile must be selected again or the
selector lever of the DSG dual clutch gearbox must be moved to S⇒ DSG dual clutch gearbox.
To reactivate the eco functions, select the Eco driving profile again.
Recommended driving situations for each driving profile
•Eco: switches the vehicle into economical mode and helps the driver to drive the vehicle in a
fuel-efficient manner. Coasting mode is available in the Eco driving profile.
•Comfort: the Comfort driving profile is available only for vehicles with adaptive chassis control
(DCC). The driving profile creates a comfort-based vehicle setup and is suited to poor-quality
sections of road or long motorway journeys, for example.
•Normal: balanced setting, e.g. for everyday use.
•Sport: this setting gives the driver a sporty driving feeling.
•Individual: individual systems can be adjusted to suit personal requirements ⇒ Adjusting the
driving profile to suit your requirements.
Effects of the driving profiles on the vehicle setup
•Adaptive chassis control (DCC)
•Steering
•Powertrain (engine and gearbox)
•Adaptive cruise control (ACC)
•Dynamic cornering light and dynamic main beam control (Dynamic Light Assist)
•Air conditioning system
Setting a driving mode while the vehicle is in motion can distract you from the road and
cause accidents.
WARNING
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The warning lamp and a message are displayed on the instrument cluster display in the event
of malfunctions.
If the malfunction cannot be rectified by one of the listed measures, switch off ACC and go to a
qualified workshop. Volkswagen recommends using a Volkswagen dealership for this purpose.
ACC is not available, the radar sensor does not have sufficient visibility
•The radar sensor is dirty. Clean the radar sensor ⇒ Vehicle care.
•The visibility of the radar sensor is impaired by add-on parts, the trim frames of number plate
holders or stickers. Keep the area around the radar sensor free.
•The radar sensor has been displaced or damaged, e.g. due to damage to the front of the
vehicle. Check whether damage is visible ⇒ Repairs and technical modifications.
•Fault or malfunction. Switch off and restart the engine.
•Structural modifications have been made to the front of the vehicle.
•The genuine Volkswagen badge is not used.
ACC does not function as expected
•The radar sensor is dirty. Clean the radar sensor ⇒ Vehicle care.
•The visibility of the radar sensor is impaired due to the weather conditions, e.g. snow, or due to
detergent deposits or coatings. Clean the radar sensor ⇒ Vehicle care.
•The system limits are not met ⇒ System limits.
•The brakes have overheated, control was interrupted automatically. Allow the brakes to cool
down and check functioning again.
Control cannot be started
•A forward gear other than first gear is selected (manual gearbox) or the selector lever is in
selector lever position D or the Tiptronic gate.
•The speed is at least 25 km/h (16 mph) in the case of vehicles with manual gearbox.
•The brake lights on the vehicle and trailer ⇒ are working.
•ESC is not regulating.
•The brake pedal is not depressed.
Unusual noises during the automatic braking operation are normal and not a sign that there
is a fault.
Area monitoring system (Front Assist)
Introduction
This chapter contains information on the followingsubjects:
⇒ Warning levels and braking intervention
⇒ Operating the area monitoring system (Front Assist)
⇒ Pedestrian Monitoring
⇒ System limits
⇒ Troubleshooting
The area monitoring system (Front
Assist) with City Emergency Braking
System can help to avoid accidents.
Within the limits of the system, Front Assist can warn the driver about imminent collisions, prepare
the vehicle for emergency braking, assist with braking, and initiate automatic braking. The warning
time varies depending on the traffic situation and driver behaviour.
Front Assist is not a substitute for the full concentration of the driver.
Driving with Front Assist
You can cancel the automatic braking interventions of Front Assist by steering or pressing the
accelerator.
Automatic braking
Front Assist can decelerate the vehicle to a standstill. The vehicle will then not be held
permanently. Depress the brake pedal.
The brake pedal will feel harder during an automatic braking operation.
Radar sensor
Front Assist detects driving situations by means of the radar sensor at the front of the vehicle
⇒ Front view. The range of the radar sensor is up to approximately 120 m.
Functions included in the system
The City Emergency Braking System and Pedestrian Monitoring (depending on vehicle equipment)
are part of Front Assist and are automatically active when Front Assist is switched on.
Warning levels and braking intervention
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Distance warning
The system detects when safety is endangered by driving too close to the vehicle in front. The
warning lamp Lit up Increase the distance.
Speed range: around 65 km/h (40 mph) to 250 km/h (155 mph).
Advance warning
The system detects a possible collision with a vehicle in front or a pedestrian crossing in front of the
vehicle and prepares the vehicle for possible emergency braking.
A warning tone sounds and the warning lamp Lit up Brake or take evasive action.
Speed range: around 30 km/h (20 mph) to 250 km/h (155 mph).
Urgent warning
If the driver does not react to the advance warning, the system may initiate a short braking jolt in
order to draw attention to the increasing collision risk. Brake or take evasive action.
Speed range: around 30 km/h (20 mph) to 250 km/h (155 mph).
Automatic braking
If the driver also does not react to the urgent warning, the vehicle can be braked automatically with
braking force that increases in several stages. The reduced speed means that it is possible to
minimise the consequences of an accident.
Speed range: around 5 km/h (3 mph) to 250 km/h (155 mph).
Braking intervention
If the system detects that the driver is braking insufficiently when there is a risk of collision, the
system can increase the braking force and help prevent a collision. The braking intervention takes
place only for as long as the brake pedal is pressed hard.
Speed range: around 5 km/h (3 mph) to 250 km/h (155 mph).
The intelligent technology of Front Assist cannot overcome the laws of physics, and
functions only within the limits of the system. Never let the extra convenience afforded by
Front Assist tempt you into taking risks when driving. The driver is always responsible for
braking in time.
•If Front Assist issues a warning, brake your vehicle immediately depending on the
traffic situation or avoid the obstacle.
•Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road
and traffic conditions.
•Front Assist cannot prevent accidents and serious injuries on its own.
•Front Assist can issue unnecessary warnings and carry out unwanted braking
interventions in certain complex driving situations, e.g. at traffic islands.
•Front Assist can issue unnecessary warnings and carry out unwanted braking
interventions when its function is impaired, e.g. if the radar sensor is dirty or its
position has been changed.
•Front Assist without Pedestrian Monitoring does not react to persons. In addition, the
system does not react to animals or crossing vehicles or to vehicles that are
approaching in the same lane.
•If you are unsure whether the vehicle possesses Pedestrian Monitoring, please enquire
about this at a qualified workshop before starting your journey.
•Be prepared to take over control of the vehicle yourself at all times.
WARNING
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
A message is displayed on the instrument cluster display in the event of malfunctions.
If the malfunction cannot be rectified by one of the listed measures, switch off Front Assist and go
to a qualified workshop. Volkswagen recommends using a Volkswagen dealership for this purpose.
Front Assist is not available, the radar sensor does not have sufficient
visibility
•The radar sensor is dirty. Clean the radar sensor ⇒ Vehicle care.
•The visibility of the radar sensor is impaired by add-on parts, the trim frames of number plate
holders or stickers. Keep the area around the radar sensor free.
•The radar sensor has been displaced or damaged, e.g. due to damage to the front of the
vehicle. Check whether damage is visible ⇒ Repairs and technical modifications.
•Structural modifications have been made to the front of the vehicle.
•The genuine Volkswagen badge is not used.
Front Assist does not function as expected or is triggered unnecessarily
several times
•The radar sensor is dirty. Clean the radar sensor ⇒ Vehicle care.
•The visibility of the radar sensor is impaired due to the weather conditions, e.g. snow, or due to
detergent deposits or coatings. Clean the radar sensor ⇒ Vehicle care.
•The system limits are not met ⇒ System limits.
Lane keeping system (Lane Assist)
Introduction
This chapter contains information on the followingsubjects:
⇒ Driving with the lane keeping system
⇒ Troubleshooting
The lane keeping system (Lane Assist)
helps the driver stay in lane.
Using a camera in the windscreen ⇒ Vehicle overviews, the lane keeping system detects lane
markings on the road. If your vehicle moves too close to a recognised lane marking, the system will
warn the driver with a corrective steering intervention. The corrective steering intervention can be
overridden by the driver at any time.
Adaptive lane guidance (depending on vehicle equipment)
The adaptive lane guidance system detects the preferred position in a lane and keeps the vehicle in
this position.
Adaptive lane guidance is switched on and off in the Driver assistance menu in the Infotainment
system ⇒ Operation and display in the Infotainment system.
System limits
Use the lane keeping system only on motorways and good main roads.
The system is not active under the following conditions:
•Vehicle speed is less than 60 km/h (37 mph).
•Lane keeping system has not detected any lane markings or lane boundaries.
Driving with the lane keeping system
Fig. 147 On the instrument cluster display: lane keeping system displays.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Switching the lane keeping system on and off
•Using the button for the driver assist systems, select the corresponding menu option ⇒ Button
for driver assist systems.
•OR: depending on the vehicle equipment, in the Driver assistance menu in the Infotainment
system ⇒ Operation and display in the Infotainment system.
If the indicator lamp lights up yellow in the instrument cluster display, the lane keeping
system is switched on but is not active.
The lane keeping system is active above a vehicle speed of 60 km/h (37 mph) and when it has
detected lane markings ⇒ System limits. The indicator lamp lights up green.
Displays
Display areas in the instrument cluster display ⇒ Fig. 147:
Lane markings detected. System not regulating.
Lane markings detected. System is regulating.
No lane markings detected. System not regulating.
Lane markings detected. System is regulating. Adaptive lane guidance active.
In some equipment levels a notification also appears on the Head-up Display ⇒ Instrument cluster.
Temporarily switching off the lane keeping system
Switch off the lane keeping system in the following situations:
•Very sporty driving.
•In poor weather conditions and when driving on poor roads.
•In roadworks and before crests in the road.
Driver intervention prompt
Your hands must always remain on the steering wheel even with the lane keeping system. If not, a
message will be shown in the instrument cluster display.
The intelligent technology used in the lane keeping system cannot overcome the laws of
physics, and functions only within the limits of the system. Always take care when using
the lane keeping system otherwise you could cause accidents or injuries. The system is
not a substitute for the full concentration of the driver.
•Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road
and traffic conditions.
•Your hands should always be on the steering wheel so that you can steer at any time.
The driver is always responsible for staying in lane.
•The lane keeping system cannot recognise all road markings. Poor road surfaces, road
structures or objects could be recognised incorrectly as road markings by the lane
keeping system. The lane keeping system should be switched off immediately in these
situations.
•Follow the information on the instrument cluster display and respond according to the
commands.
•Always pay close attention to what is happening around the vehicle.
•If the camera's field of view is dirty, covered or damaged, the function of the lane
keeping system may be impaired.
WARNING
system decelerates the vehicle to a complete stop and switches on the electronic parking brake
automatically ⇒ Electronic parking brake.
When Emergency Assist is actively controlling the vehicle, the hazard warning lights are switched
on and the vehicle performs slight snaking movements within its lane to warn other road users.
The hazard warning lights can be deactivated by pressing the accelerator or brake, by making a
steering intervention or, depending on the situation, by pressing the button for the hazard warning
lights.
When Emergency Assist has been triggered, the system is unavailable until after the ignition has
been switched off and then on again.
Prerequisites
•The lane keeping system and ACC are switched on.
•The selector lever is in position D/S or in the Tiptronic gate.
•The system has detected a lane marking on both the right and left sides of the vehicle
⇒ Fig. 147.
Switching Emergency Assist on and off
Emergency Assist is activated automatically when the lane keeping system ⇒ Lane keeping system
(Lane Assist) is switched on.
Conditions for deactivating Emergency Assist
The following conditions can prevent Emergency Assist from reacting, or can cause it to deactivate
automatically:
•If the driver activates the accelerator, brake or steering.
•If one of the prerequisites for operation of the lane keeping system ⇒ Lane keeping system
(Lane Assist) or ACC ⇒ Adaptive Cruise Control (ACC) is no longer fulfilled.
Lane change system (Side Assist) incl. Rear Traffic
Alert
Introduction
This chapter contains information on the followingsubjects:
⇒ Driving with the lane change system
⇒ Rear Traffic Alert
⇒ Troubleshooting
The lane change system with Rear
Traffic Alert provides assistance for the
driver when checking for traffic behind
the vehicle.
Radar sensors monitor the area behind the vehicle ⇒ Vehicle overviews. The system measures the
distance and speed difference in relation to other vehicles and informs the driver by means of visual
signals in the exterior mirrors.
The intelligent technology used in Emergency Assist cannot overcome the laws of
physics, and functions only within the limits of the system. The driver is always
responsible for controlling the vehicle.
•Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road
and traffic conditions.
•Your hands should always be on the steering wheel so that you can steer at any time.
•Emergency Assist cannot prevent accidents and serious injuries on its own.
•If the camera's field of view is dirty, covered or damaged, the function of the lane
keeping system may be impaired.
•Emergency Assist does not react to persons, animals or vehicles crossing or
approaching in the same lane.
WARNING
If Emergency Assist is triggered unexpectedly, it can result in accidents and serious
injuries.
•If there is a malfunction in the Emergency Assist system, switch off the lane keeping
system (Lane Assist). This will also switch off Emergency Assist ⇒ Lane keeping
system (Lane Assist).
•Go to a qualified workshop and have the system checked. Volkswagen recommends
using a Volkswagen dealership for this purpose.
WARNING