Driving in sand and mud
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Always drive at a steady speed through sand or mud and, if you have a manual gearbox, do not
change gear.
•Check whether ESC is active. The indicator lamp or in the instrument cluster display
should not light up ⇒ Brake support systems.
•Keep the vehicle moving constantly.
•Use the Off-road driving profile ⇒ Selecting a driving profile (4MOTION Action Control).
•Select a suitable gear and remain in this gear until you have reached more solid ground
⇒ Changing gear.
If the tyres have lost their grip, turn the steering wheel back and forth quickly. This can briefly give
the tyres on the front wheels better grip for this ground surface condition.
Driving through sand
Do not under any circumstances reduce the tyre pressure to drive through sand ⇒. If however
the tyre pressure has been reduced for driving through sand, the correct tyre pressure must always
be reset before driving on. Driving with reduced tyre pressure can lead to a loss of control over the
vehicle and increase the risk of serious and fatal injuries.
Driving through mud
Do not change speed or direction. The tyres can lose their traction when driving through mud. If the
vehicle slides, steer in the direction needed to get the vehicle under control.
Driving in steep terrain
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Driving up and down hills
Get out of the vehicle and assess the situation before you attempt to drive up or down a hill:
•Walk along the section and check the firmness of the ground. Look out for obstacles and other
hidden dangers ⇒.
•Check the section beyond the hill.
•You should not follow the route if it is too steep, uneven or if the ground surface is too loose.
Select another route.
•Drive slowly and at constant speed straight up or down a slope.
Driving through snowy terrain is very dangerous.
•Both shallow and deep potholes, hollows, ditches, precipices, frozen surfaces and
other obstacles can be fully or partially covered by snow.
•Dangers concealed by snow can cause an accident, serious injuries, or cause the
vehicle to break down in extreme weather conditions.
•Always adjust your speed and driving to match vehicle load levels and off-road,
visibility and weather conditions.
WARNING
Driving through mud, sand and slush can be dangerous. The vehicle can slide
uncontrollably. This increases the risk of injury. Always drive carefully through sand, mud
and slush.
•Never choose an unsafe route or take a risk which could endanger you or your
passengers. If you are in any doubt about the safety of the route, turn round and
choose another way.
WARNING
Incorrect tyre pressure can cause severe or even fatal accidents.
•Incorrect tyre pressures will increase the levels of wear on the tyres and will negatively
affect the vehicle's driving response.
•An incorrect tyre pressure can cause overheating, sudden tyre damage including tyre
bursts and ripping of the tread surface and thus to a loss of control over the vehicle.
WARNING
Clean the turn signals, headlight system, the number plate and all windows.
If necessary, remove the towing eye and the snow chains.
Check the tyres, struts and axles for damage and remove dirt, stones and other foreign
bodies from the tyre tread.
Inspect the vehicle underbody and remove all items that are jammed in the brake system,
on the wheels, in the running gear, in the exhaust system and in the engine, such as
branches, leaves or pieces of wood . If you see any damage or leaks, take your vehicle to a
qualified workshop.
Clean heavy soiling from the radiator grille and the vehicle underbody Vehicle care.
Check the engine compartment to see if any dirt is affecting the engine operation In the
engine compartment.
Switch off OFF-ROAD mode Selecting a driving profile (4MOTION Action Control).
Switch on TCS again Brake support systems.
If your vehicle gets stuck
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Rocking out a vehicle requires a great deal of training and feeling for the vehicle.
If you make a mistake when rocking the vehicle, it can sink deeper and you will need assistance to
get out of the mud.
When you cannot proceed ...
•Carefully dig out all the wheels and check that no other parts of the vehicle are stuck in the
sand.
•Engage reverse gear.
•Reverse over your own tracks, accelerating gently.
If this does not help, place brushwood, floor mats or sacking directly in front of the wheels to
increase grip ⇒.
Rocking the vehicle
Never allow the wheels to spin for long periods as this will cause the vehicle to sink deeper ⇒.
•Switch off TCS ⇒ Brake support systems.
•Position the steering wheel so that it is facing straight ahead.
•Reverse until the point where the wheels just start to spin.
•Quickly select first gear and drive forwards until the wheels start to spin again.
•Repeat driving back and forth until you have enough momentum to free yourself.
•Switch the TCS on after the rocking procedure is completed ⇒ Brake support systems.
•Use the Off-road driving profile.
After off-road driving
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Checklist
Never drive through a ditch if the entry/exit angle is too steep for the vehicle and the ditch
is too deep. The vehicle could slide away, tip over or roll.
WARNING
If you drive into the ditch at a right angle, the front wheels will fall in. The underbody of
your vehicle could get stuck and damaged which means that the vehicle could break
down. It is then almost impossible to get out of the ditch despite having all-wheel drive.
NOTICE
Nobody may stand either in front or behind the vehicle, particularly if you are attempting
to free a stuck vehicle.
•Spinning wheels can propel stones, brushwood, pieces of wood or other objects that
are in front or behind the wheels at enormous speed and cause potentially fatal injury.
•People standing in front of or behind the vehicle could be run over if the stuck vehicle
starts to move suddenly.
WARNING
Fig. 135 On the left of the steering column: cruise control system lever.
Fig. 136 On the instrument cluster display: cruise control system status displays (illustration).
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key to ⇒ Fig. 136:
Cruise control system not regulating, stored speed shown small or darkened.
System fault. Go to a qualified workshop.
Cruise control system not regulating, no speed stored.
Cruise control system regulating, stored speed displayed in large figures.
Switching on
•Move the lever ⇒ Fig. 135① to position .
No speed has been stored and the speed is not yet controlled.
Starting control
•Press the button ⇒ Fig. 135③ while driving.
The current speed is stored and controlled. The green indicator lamp also lights up.
Setting the speed
•+ 1 km/h (1 mph): tip the lever ⇒ Fig. 135① to position .
•+ 10 km/h (5 mph): push the lever briefly towards ⇒ Fig. 135⊕.
•- 1 km/h (1 mph): press the button ⇒ Fig. 135③.
•- 10 km/h (5 mph): push the lever briefly towards ⇒ Fig. 135㊀.
To keep changing the speed on a continuous basis, press and hold the lever towards
⇒ Fig. 135⊕ or ⇒ Fig. 135㊀. The vehicle adapts the current speed by
accelerating or closing the throttle. The vehicle does not actively brake.
Interrupting control
•Press the lever ⇒ Fig. 135① to position or depress the brake.
The speed remains stored in the memory.
Resuming control
•Move the lever ⇒ Fig. 135① to position .
The stored speed is resumed and controlled.
Switching off
•Move the lever ⇒ Fig. 135① to position .
The cruise control system is switched off and the stored speed is deleted.
Operating the cruise control system via the multifunction steering
wheel
The current speed is stored as the maximum speed. The green indicator lamp also lights up.
Setting the speed
You can adjust the stored speed:
+ 1 km/h (1 mph)- 1 km/h (1 mph)+ 10 km/h (5 mph)- 10 km/h (5 mph)
Press and hold the button or to continuously change the stored speed.
Interrupting control
•Press the or button.
The speed remains stored in the memory.
Resuming control
•Press the button.
The speed limiter is activated again as soon as the current speed is lower than the stored speed.
Switching off
•Press and hold the button.
The speed limiter is switched off and the speed remains stored (also after the ignition is switched
off).
Changing to cruise control system or Adaptive Cruise Control (ACC)
•Press the button.
The speed limiter is switched off.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Regulation is automatically interrupted.
•Malfunction. Switch off the speed limiter and have it checked by a qualified workshop.
Volkswagen recommends using a Volkswagen dealership for this purpose.
For safety reasons, the speed limiter switches itself off completely only when you release the
accelerator once or switch off the system manually.
Adaptive Cruise Control (ACC)
Introduction
This chapter contains information on the followingsubjects:
⇒ Special driving situations
⇒ System limits
⇒ Switching ACC on and off
⇒ Setting ACC
⇒ Troubleshooting
The Adaptive Cruise Control (ACC)
maintains a constant speed that you
have set. When your vehicle
approaches a vehicle that is driving in
front, ACC automatically adapts the
speed to maintain the distance that you
have set.
Driving with ACC
You can override control by ACC at any time. Control will be interrupted if you brake. If you
accelerate, control will be interrupted while you are accelerating and then resumed.
Control by ACC is less dynamic when towing a trailer ⇒. ACC will not perform control if the brake
lights of the trailer are defective.
Brake request
If automatic deceleration by ACC is not sufficient, ACC will request you to brake additionally by a
corresponding message on the instrument cluster. The red warning lamp lights up. An
acoustic warning is also given. Brake immediately.
If a stationary vehicle is hidden behind a vehicle that has been detected by the adaptive cruise
control and this vehicle turns off the road or changes lane, the ACC will not react to the stationary
vehicle ⇒ Fig. 144.
Bends
The radar sensor always measures straight ahead. For this reason, vehicles may be incorrectly
detected or vehicles driving ahead not detected in tight bends ⇒ Fig. 143.
Vehicles outside the sensor range
•Vehicles that are driving outside the sensor range in close proximity to your vehicle, e.g.
motorbikes ⇒ Fig. 143.
•Vehicles that change into your lane directly in front of your vehicle ⇒ Fig. 144.
•Vehicles with bodies or attachments that project beyond the vehicle.
Switching ACC on and off
Fig. 145 Left-hand side of the multifunction steering wheel: buttons for operating ACC
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Switching on ACC
•Press the button.
The indicator lamp lights up grey, ACC does not regulate.
Starting control
•Press the button while driving forwards.
ACC stores the current speed and maintains the set distance. If the current speed is outside the
defined speed range, ACC will set the minimum speed (when driving more slowly than the limit) or
maximum speed (when driving faster than the limit).
The following indicator lamps light up, depending on the driving situation:
ACC regulating.No vehicle has been detected ahead.Vehicle detected ahead (white).
Interrupting control
•Briefly press the button or press the brake pedal.
The indicator lamp lights up grey, the speed and distance remain stored.
Control is automatically interrupted if the traction control system (TCS) is deactivated.
Resuming control
•Press the button.
ACC adopts the last set speed and last set distance. The instrument cluster display shows the set
speed and the indicator lamp lights up green.
Switching off ACC
•Press and hold the button.
The set speed is deleted.
Changing to the speed limiter
If you use ACC in the above situations, this can result in accidents and serious injuries as
well as violation of legal regulations.
WARNING
•Press the button.
ACC is switched off.
Setting ACC
Fig. 146 On the instrument cluster display: setting the distance (illustration, ACC regulating).
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Setting the distance
You can set the distance in 5 steps from very small to very large:
•Press the button and then the button or .
•Alternatively, press the button as often as necessary until the desired distance is set.
The instrument cluster display shows the chosen distance setting ⇒ Fig. 146①. Please observe
any country-specific requirements for the minimum distance.
You can set the distance which should be set at the start of control operation in the vehicle settings
of the Infotainment system ⇒ Vehicle settings menu.
If ACC is not regulating, the set distance and vehicle are not highlighted on the instrument cluster
display.
Setting the speed
You can adjust the stored speed within the defined speed range by means of the buttons on
the multifunction steering wheel:
+ 1 km/h (1 mph)- 1 km/h (1 mph)+ 10 km/h (5 mph)- 10 km/h (5 mph)
Press and hold the corresponding button to incrementally change the stored speed.
Setting the control behaviour
•m/k/a995MK Vehicles with driving profile selection: set the desired driving profile
⇒ Driving profile selection and 4MOTION Active Control.
•m/k/a995MK Vehicles without driving profile selection: set the desired gearbox
programme in the vehicle settings of the Infotainment system ⇒ Vehicle settings menu.
Some settings can be stored in the user accounts of the personalisation function and
therefore change automatically when the user account changes ⇒ Personalisation.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
If you do not maintain the minimum distance to a vehicle in front and the difference in
speed between the vehicle in front and your own vehicle is so great that the braking action
of the ACC is insufficient, you are in danger of colliding with the vehicle in front. The
braking distance is also longer in rain and winter road conditions.
•The Adaptive Cruise Control may not be able to detect all driving situations correctly.
•Always be prepared to brake the vehicle yourself.
•Speed and distance control are overridden when you press the accelerator. ACC does
not brake automatically in this case.
•Observe any country-specific regulations relating to the minimum distance.
•Always set a larger distance in wet or snowy conditions or when visibility is poor.
WARNING
The warning lamp and a message are displayed on the instrument cluster display in the event
of malfunctions.
If the malfunction cannot be rectified by one of the listed measures, switch off ACC and go to a
qualified workshop. Volkswagen recommends using a Volkswagen dealership for this purpose.
ACC is not available, the radar sensor does not have sufficient visibility
•The radar sensor is dirty. Clean the radar sensor ⇒ Vehicle care.
•The visibility of the radar sensor is impaired by add-on parts, the trim frames of number plate
holders or stickers. Keep the area around the radar sensor free.
•The radar sensor has been displaced or damaged, e.g. due to damage to the front of the
vehicle. Check whether damage is visible ⇒ Repairs and technical modifications.
•Fault or malfunction. Switch off and restart the engine.
•Structural modifications have been made to the front of the vehicle.
•The genuine Volkswagen badge is not used.
ACC does not function as expected
•The radar sensor is dirty. Clean the radar sensor ⇒ Vehicle care.
•The visibility of the radar sensor is impaired due to the weather conditions, e.g. snow, or due to
detergent deposits or coatings. Clean the radar sensor ⇒ Vehicle care.
•The system limits are not met ⇒ System limits.
•The brakes have overheated, control was interrupted automatically. Allow the brakes to cool
down and check functioning again.
Control cannot be started
•A forward gear other than first gear is selected (manual gearbox) or the selector lever is in
selector lever position D or the Tiptronic gate.
•The speed is at least 25 km/h (16 mph) in the case of vehicles with manual gearbox.
•The brake lights on the vehicle and trailer ⇒ are working.
•ESC is not regulating.
•The brake pedal is not depressed.
Unusual noises during the automatic braking operation are normal and not a sign that there
is a fault.
Area monitoring system (Front Assist)
Introduction
This chapter contains information on the followingsubjects:
⇒ Warning levels and braking intervention
⇒ Operating the area monitoring system (Front Assist)
⇒ Pedestrian Monitoring
⇒ System limits
⇒ Troubleshooting
The area monitoring system (Front
Assist) with City Emergency Braking
System can help to avoid accidents.
Within the limits of the system, Front Assist can warn the driver about imminent collisions, prepare
the vehicle for emergency braking, assist with braking, and initiate automatic braking. The warning
time varies depending on the traffic situation and driver behaviour.
Front Assist is not a substitute for the full concentration of the driver.
Driving with Front Assist
You can cancel the automatic braking interventions of Front Assist by steering or pressing the
accelerator.
Automatic braking
Front Assist can decelerate the vehicle to a standstill. The vehicle will then not be held
permanently. Depress the brake pedal.
The brake pedal will feel harder during an automatic braking operation.
Radar sensor
Front Assist detects driving situations by means of the radar sensor at the front of the vehicle
⇒ Front view. The range of the radar sensor is up to approximately 120 m.
System limits
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Front Assist has physical and system-related limitations. From the driver's perspective, some Front
Assist reactions may therefore occur unexpectedly or with a delay in certain circumstances. You
should therefore always be prepared to take full control of the vehicle if necessary.
•In tight bends.
•If the accelerator is fully depressed.
•If Front Assist is switched off or faulty.
•If TCS is switched off manually.
•If ESC is taking corrective action.
•If there is a fault in several brake lights on the vehicle or on a trailer with an electrical
connection to the vehicle ⇒.
•If the radar sensor is dirty or covered.
•If there are metal objects, e.g. tracks in the road or metal plates used in roadworks, or road
signs, above and adjacent to the road.
•If the vehicle is reversing.
•Under hard acceleration.
•In snow or heavy rain.
•In case of narrow vehicles, e.g. motorbikes.
•If vehicles are travelling slightly to the left or right of your vehicle.
•If vehicles are crossing in front of your vehicle.
•If there is oncoming traffic.
•If pedestrians are standing in front of the vehicle, approaching the vehicle, or moving in the
same direction as the vehicle.
•In complex driving situations, e.g. at traffic islands.
•In unclear traffic situations, e.g. vehicles ahead are heavily braking or turning off.
•When loads or attachment parts on other vehicles protrude to the side, rear or above the normal
dimensions of the vehicle.
Switching off Front Assist
•If the vehicle is being towed.
•If the vehicle is on a rolling road test bed.
•If the vehicle is driven in areas other than public roads.
•If the radar sensor is faulty.
•After external force on the radar sensor, e.g. after a rear-end collision.
•In the event of multiple unwanted interventions.
•If the radar sensor is covered temporarily by any auxiliary equipment, e.g. auxiliary headlights.
•If the vehicle is loaded onto a truck, car ferry or motorail train.
The intelligent Pedestrian Monitoring technology cannot overcome the laws of physics,
and functions only within the limits of the system. Never let the extra convenience
afforded by the Pedestrian Monitoring system tempt you into taking any risks when
driving. The driver is always responsible for braking in time.
•If Pedestrian Monitoring issues a warning, brake your vehicle immediately depending
on the traffic situation or avoid the pedestrian.
•The Pedestrian Monitoring system cannot prevent accidents and serious injuries on its
own.
•The Pedestrian Monitoring system can issue unnecessary warnings and carry out
unwanted braking interventions in complex driving situations, e.g. on a twisting main
road.
•The Pedestrian Monitoring system can issue unnecessary warnings and carry out
unwanted braking interventions when its function is impaired, e.g. if the radar sensor is
covered or its position has been changed.
•Be prepared to take over control of the vehicle yourself at all times.
WARNING
Failure to switch off Front Assist in the situations mentioned can result in accidents and
serious injuries.
WARNING