2017 VOLKSWAGEN TIGUAN light

Personalisation
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The personalisation function allows personalised vehicle settings, such as air conditioning system,
instrument cluster or lighting settings, to be saved in a user account. You have four user accounts
available. Users are identified using the vehicle key upon unlocking the vehicle. One user account
is assigned to each vehicle key.
Changes to the setup will be assigned to the active user account and saved upon locking the
vehicle or changing the user account.
Welcome and user account selection
When personalisation is activated, the name of the current user account appears on the instrument
cluster display for approximately ten seconds after you switch on the ignition.
During this time, you can select a user account using the buttons on the wiper lever or multifunction
steering wheel ⇒ Operation and display in the Infotainment system.
When you select a user account, the saved vehicle settings are activated.
User management and setup
When the ignition is switched on you can use the Personalisation menu in the Infotainment system
for user management and setup. Please proceed as follows to access the menu:
•Press the button or function button.
•Touch the Vehicle, function buttons and select Personalisation.
If the checkbox in the function button is ticked , the respective function is switched on.
MenuSubmenuSettings
PersonalisationActiveSwitch personalisation on and off.
Driver selection
Driver 1– Select a user account.
– Rename a user account (except Guest user
account).
– Copy the settings of the current user
account to another user account.
– Reset the stored settings of the selected
user account selected to the factory settings.
The user name and vehicle key assignment
will not be changed.
Driver 2
Driver 3
Driver Guest
Settings
Key assignment
Manual
A vehicle key is permanently assigned to a
user account.
Automatically
The vehicle key is automatically assigned to
the new, selected user account.
Assign key to current
user accountAssign a vehicle key to a user account.
Reset all
Reset the setups of all user accounts, user
account names and all vehicle key
assignments to default.
Switching user account
Select a user account in the Personalisation menu or in the Vehicle status menu.
•Press the button or function button.
•Press the Vehicle function button.
•Touch the function button and select the desired user account.
Manually assigning vehicle keys to user accounts
You can assign a vehicle key to the currently active user account. For this purpose, select Manual
key assignment.
•Touch the Settings function button.
•Select Personalisation.
•Touch the Assign key to current user account function button.
•Press the button on the vehicle key within five seconds ⇒ Vehicle key set.
Automatically assigning vehicle keys to user accounts
If you have selected Automatic key assignment, the following vehicle key is assigned to the user
account upon changing the user account:

Check that all lights and turn signals are working properly.
Check the tyre pressure and fuel level Wheels and tyres, Fuel types and refuelling.
Ensure that you have a good, clear view through all of the windows.
Air intake to the engine must not be obstructed, and the engine must not be covered with
any kind of insulating materials In the engine compartment.
Secure any objects and luggage in the stowage compartments, the luggage compartment
or on the roof Transporting.
Ensure that you are able to operate the pedals freely at all times.
Secure any children travelling in the vehicle in a restraint system suitable for their weight
and size Safe transport of children.
Adjust the front seats, head restraints and mirrors properly in accordance with the size of
the occupants Sitting position, Mirrors.
Wear shoes that provide good grip for your feet when using the pedals.
The floor mat in the footwell on the driver side must leave the pedal area free and must be
securely fastened.
Assume a correct sitting position before setting off and maintain this position while driving.
This also applies to all passengers Sitting position.
Fasten your seat belt correctly before setting off and keep it properly fastened throughout
the journey. This also applies to all passengers Seat belts.
Each vehicle occupant must sit in a seat of their own and must have their own seat belt.
Never drive if your driving ability is impaired, e.g. by medication, alcohol or drugs.
Do not allow yourself to be distracted from the traffic, e.g. by passengers, telephone calls,
opening menus and making adjustments to settings.
Always adapt your speed and driving style to suit visibility, weather, road and traffic
conditions.
Observe traffic regulations and speed limits.
Take regular breaks when travelling long distances – at least every two hours.
Secure animals in the vehicle using a system that is suitable for their weight and size.
Does the vehicle need any technical modifications for driving abroad, e.g. masking or
switching the headlights over?
Are the necessary tools, diagnostic equipment and spare parts available for service and
repair work?
Are there any Volkswagen dealerships in the destination country?
•Vehicles without Keyless Access: vehicle key used to unlock the vehicle.
•Vehicles with Keyless Access: vehicle key that is identified first by the personalisation function
upon opening the driver door.
Personalised vehicle setup
The vehicle equipment and functions that can be personalised include the following:
•Open and close (single door unlocking, window convenience opening etc.)
•Light and vision (daytime running lights, cornering light, convenience turn signal etc.)
•Air conditioning system (temperature settings, ventilation etc.)
•Assistance systems (Park Distance Control, ACC, Dynamic Road Sign Display etc.)
•Driver profile selection (driver profiles etc.)
•Multifunction display and instrument cluster (selection of displays)
•Infotainment system (brightness and saved stations)
•Seat setup (seat position)
A new vehicle key will be assigned to the current user account. To assign the vehicle key to
a different user account, select the user account you want and manually assign it to the vehicle key.
Safety
General notes
Checklist
Observe the following information both before and during every journey to ensure your own
safety, and the safety of all passengers and other road users ⇒:
Checklist
In some countries, special safety standards and emissions-related regulations apply that the
vehicle may not comply with. Volkswagen recommends that you visit your Volkswagen
dealership before travelling abroad to find out about any legal requirements and the
following issues at your destination:

If fuel in the adequate quality available Fuel and emission control?
Are the correct service fluids that comply with Volkswagen specifications available in the
destination country Service fluids and consumables?
Will the navigation function in the factory-fitted Infotainment system and the navigation
data available work in the destination country?
Are special tyres necessary for travelling in the destination country?
Is a fire extinguisher prescribed in your destination country?
Which requirements must be observed regarding reflective vests?
Windscreen washer fluid level Wipers.
Engine oil level Engine oil.
Engine coolant level Engine coolant.
Brake fluid level Brake fluid.
Tyre pressure Wheels and tyres.
Checklist
Therefore, do not do any work in the engine compartment unless you know exactly how to
carry out the jobs, are aware of the general safety procedures and have the correct
equipment, service fluids and suitable tools to hand ⇒ In the engine compartment! In any
other case all work must be carried out by a qualified workshop. Make sure that the
following are checked regularly:
Vehicle lighting Lights required for the vehicle to be roadworthy:
- Turn signals
- Side lights, dipped beam headlights and main beam headlights
- Tail light cluster
- Brake lights
- Rear fog light
- Number plate light.
Servicing the vehicle is not only about vehicle maintenance – it also ensures that your
vehicle remains roadworthy and in perfect working order. You should therefore have your vehicle
serviced according to Volkswagen guidelines. Some work may have to be carried out before the
due date of the next service if the vehicle is subjected to severe operating conditions. Severe
operating conditions are, for example, regular stop and go driving or driving in areas with high
levels of dust. Further information can be obtained from your Volkswagen dealership or a qualified
workshop.
Sitting position
Introduction
This chapter contains information on the followingsubjects:
⇒ Dangers of assuming an incorrect sitting position
⇒ Correct sitting position
Driving under the influence of alcohol, drugs, medication or narcotics can cause serious
accidents and fatal injuries.
•Alcohol, drugs, medication and narcotics can severely impair perception, reaction
times and driving safety. This could cause you to lose control of the vehicle.
WARNING
Always observe current traffic regulations and speed limits, and think ahead when driving.
Correct interpretation of a driving situation can make the difference between reaching
your destination safely and having an accident with serious injuries.
WARNING
Volkswagen is not responsible for any vehicle damage caused by low-quality fuel,
inadequate servicing work or lack of Genuine Parts.
NOTICE
Observe the instructions and information relating to vehicles with N1 approval
⇒ Information about vehicles with N1 approval (light commercial vehicle).
NOTICE

Fig. 30 Illustration: correct distance between the driver and the steering wheel, correct seat belt
routing and correct head restraint adjustment.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The following details the correct sitting positions for the driver and passengers.
If any vehicle occupants cannot assume a correct sitting position due to their physical build, they
should contact a qualified workshop to find out about possible special modifications. The seat belts
and airbags can only provide a maximum level of protection if a correct sitting position is assumed.
Volkswagen recommends using a Volkswagen dealership for this purpose.
Volkswagen recommends the following seating position for your own safety and to reduce the level
of injury in the event of a sudden braking manoeuvre or an accident:
The following applies to all vehicle occupants:
•Adjust the head restraint so that its upper edge is at the same height as the top of the head, but
not lower than eye level. Position the back of your head as close to the head restraint as
possible ⇒ Fig. 30.
•For small people, push the head restraint all the way down, even if the head is then located
underneath the top edge of the head restraint.
•For taller people, push the head restraint up as far as it will go.
•Keep both feet in the footwell while the vehicle is in motion.
•Adjust and fasten seat belts properly ⇒ Seat belts.
Additional points for the driver:
•In vehicles with head restraints that can be moved backwards and forwards, position the head
restraint as close as possible to the back of your head.
•Move the backrest into an upright position so that your back rests fully against it.
•Adjust the steering wheel so that the distance between the steering wheel and your breastbone
is at least 25 cm ⇒ Fig. 30Ⓐ, and the circumference of the steering wheel can be held at the
sides with both hands and your arms slightly bent ⇒ Steering wheel.
•The steering wheel must always point towards the breastbone and not towards the face.
•Adjust the driver seat by moving it forwards or backwards so that you are able to press the
pedals to the floor with your knees still slightly bent and so that the distance from the dash
panel to your knees is at least 10 cm ⇒ Fig. 30Ⓑ.
•Adjust the height so that you can reach the highest point of the steering wheel.
•Always leave both feet in the footwell, to help ensure you maintain control of the vehicle at all
times.
Additional points for the front passenger:
•In vehicles with head restraints that can be moved backwards and forwards, position the head
restraint as close as possible to the back of your head.
•Move the backrest into an upright position so that your back rests fully against it.
•Push the front passenger seat as far back as possible so that the airbag can provide maximum
protection if it is deployed.
Seat belts
Introduction
This chapter contains information on the followingsubjects:
⇒ Warning lamp
⇒ Frontal collisions and the laws of physics
⇒ What happens to vehicle occupants who have not fastened their seat belts
⇒ Seat belt protection
⇒ Using seat belts
⇒ Fastening and unfastening seat belts
⇒ Seat belt routing
⇒ Seat belt height adjuster
⇒ Belt retractor, belt tensioner, belt tension limiter
⇒ Service and disposal of belt tensioners
⇒ Proactive occupant protection system
Check the condition of all seat belts regularly. If the belt webbing, belt connections, belt retractor or
seat belt buckle become damaged, the seat belt in question should be replaced immediately by a
qualified workshop ⇒. The qualified workshop must use correct spare parts that are compatible
with the vehicle, equipment level and model year. Volkswagen recommends using a Volkswagen
dealership for this purpose.

Volkswagen offers two different front passenger front airbag systems:
AB
Features of the front passenger
front airbag that can only be
switched off by a qualified
workshop.
Features of the front passenger
front airbag that can be switched
off manually using the key-operated
switch ⇒ Switching the front passenger 
front airbag on and off.
– Indicator lamp in the instrument cluster.– Indicator lamp in the instrument cluster.
– Front passenger front airbag in the dash
panel.
– PASSENGER AIR BAG indicator
lamp in the upper section of the centre console.
– PASSENGER AIR BAG indicator
lamp in the upper section of the centre console.
– Key-operated switch in the side of the dash
panel on the passenger side (only visible when
the door is open).
– Front passenger front airbag in the dash
panel.
Name: airbag system.Name: airbag system with front
passenger front airbag
deactivation.
Indicator lamp
Fig. 43 In the upper section of the centre console: indicator lamp for disabled and enabled front
passenger front airbag.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Lit upLocationPossible causeAction
Instrument cluster.Fault in airbag and belt
tensioner system.
Go to a qualified workshop to have
the system checked immediately.
Upper section of
the centre console
⇒ Fig. 43.
Fault in the airbag
system.
Go to a qualified workshop to have
the system checked immediately.
Front passenger front
airbag switched off.
Check whether the airbag should stay
switched off.
Upper section of
the centre console
⇒ Fig. 43.
Front passenger front
airbag switched on.
No solution – the indicator lamp will
disappear automatically approximately
60 seconds after the ignition is
switched on, or after the front
passenger front airbag is switched on
using the key-operated switch.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is
switched on. They will go out after a few seconds.
If the PASSENGER AIR BAG indicator lamp in the upper section of the centre console
does not light up continuously when the front passenger front airbag is deactivated, or if it lights
up with the indicator lamp in the instrument cluster, a fault in the airbag system may have
occurred ⇒.
If there is a fault in the airbag system, the airbag may not trigger correctly, may not trigger
at all or may trigger unexpectedly. This can cause severe or fatal injuries.
•The airbag system should be checked by a qualified workshop as soon as possible.
•Never fit a child seat to the front passenger seat or remove a child seat that is already
fitted. The front passenger front airbag may trigger during an accident in spite of the
fault.
WARNING
Failure to observe the illuminated indicator lamps could lead to the vehicle being
damaged.
NOTICE

Switching the front passenger front airbag on and off
Fig. 46 In the dash panel on the front passenger side or in the stowage compartment: key-operated
switch for switching the front passenger front airbag on and off.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The front passenger front airbag must be disabled if you fit a rear-facing child seat to the
front passenger seat.
Enabling the front passenger front airbag
•Switch off the ignition.
•Open the door on the front passenger side.
•Fold the key bit of the vehicle key all the way out ⇒ Vehicle key set.
•Insert the fully folded-out key bit of the vehicle key into the key-operated switch in the dash
panel ⇒ Fig. 46 to the second point of resistance. Around three quarters of the key bit should
be inserted in the key switch at this point ⇒.
•Turn the vehicle key, without applying force, to the position.
•Remove the vehicle key from the key-operated switch and fold away the key bit ⇒.
•The indicator lamp PASSENGER AIR BAG in the upper part of the centre console
lights up and goes out after approximately 60 seconds ⇒ Indicator lamp.
•Close the door on the front passenger side.
•Check that the PASSENGER AIR BAG indicator lamp in the upper section of the
centre console does not light up when the ignition is switched on ⇒ Indicator lamp.
Disabling the front passenger front airbag
•Switch off the ignition.
•Open the door on the front passenger side.
•Fold the key bit of the vehicle key all the way out ⇒ Vehicle key set.
•Insert the fully folded-out key bit of the vehicle key into the key-operated switch in the dash
panel ⇒ Fig. 46 to the second point of resistance. Around three quarters of the key bit should
be inserted in the key switch at this point ⇒.
•Turn the vehicle key, without applying force, to the position.
•Remove the vehicle key from the key-operated switch and fold away the key bit ⇒.
•Close the door on the front passenger side.
•When the ignition is switched on, the indicator lamp PASSENGER AIR BAG will light
up steadily in the upper section of the centre console ⇒ Indicator lamp.
Ensuring that the front passenger front airbag has been deactivated
The only sure sign that the front passenger front airbag has been deactivated is when the
PASSENGER AIR BAG indicator lamp is displayed continuously in the upper section of
the centre console ( lights up yellow steadily) ⇒ Indicator lamp.
If the indicator lamp PASSENGER AIR BAG in the upper section of the centre console is
not lit up steadily, or if it lights up together with the indicator lamp in the instrument cluster,
do not attach any child restraint system to the front passenger seat for safety reasons. The front
passenger front airbag may trigger during an accident.

Curtain airbags
Fig. 49 On the left-hand side of the vehicle: location and deployment zone of the curtain airbag.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
In the interior, a curtain airbag is fitted above the doors on both the driver and front passenger sides
⇒ Fig. 49.
The curtain airbag locations are identified by the text AIRBAG.
The area in the red frame ⇒ Fig. 49 is covered by the curtain airbag when triggered (deployment
zone). For this reason, you must never leave or attach any items in this area ⇒.
In a side collision the curtain airbag is triggered on the impact side of the vehicle.
In a side collision, the curtain airbags reduce the risk of injury to the areas of the body facing the
impact for vehicle occupants on the front seats and outer rear seats.
Knee airbags
Once triggered, the airbag inflates at high speed.
•Always leave the deployment zones of the side airbags clear.
•Vehicle occupants sitting on the front seats and rear outer seats must never carry any
people, pets or objects in the deployment zone between themselves and the airbags.
Ensure that children and passengers keep to this rule.
•The built-in coat hooks should only be used for lightweight clothing. Do not leave any
heavy or sharp objects in the pockets.
•Do not fit any accessories to the doors.
•Do not fit seat covers or protective covers over the seats unless they have been
expressly approved for use in the vehicle. Otherwise the side airbag may not be able to
inflate once triggered.
WARNING
Incorrect use of the driver and front passenger seat could hinder the proper function of
the side airbag and cause serious injury.
•Never remove the front seats from the vehicle or alter any components of these seats.
•If too much pressure is applied to the backrest side bolster, the side airbags may not
be triggered correctly, may not trigger at all, or may trigger unexpectedly.
•Any damage to the original seat upholstery or around the seams of the side airbag
units must be repaired immediately by a qualified workshop.
WARNING
Once triggered, the airbag inflates at high speed.
•Always leave the deployment zones of the curtain airbags clear.
•Never secure any items to the cover or in the deployment zone of the curtain airbag.
•Vehicle occupants sitting on the front seats and rear outer seats must never carry any
people, pets or objects in the deployment zone between themselves and the airbags.
Ensure that children and passengers keep to this rule.
•The built-in coat hooks should only be used for lightweight clothing. Do not leave any
heavy or sharp objects in the pockets.
•Do not fit any accessories to the doors.
•Do not install any sun blinds onto the side windows unless they have been expressly
approved for use in your vehicle.
•Only push the sun blinds over to the side windows if no items are attached to them
(e.g. pens or the remote control for a garage door).
WARNING

Types of child seat
Fig. 52 Some typical child seats.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Only use child seats that have been officially approved and are suitable for the child.
Standards for child seats
Regulations ECE-R 44 or ECE-R 129 apply to child seats within the European Union. Both
regulations apply simultaneously. Child seats which have been tested in accordance with these
standards carry an orange ECE approval label. This ECE approval label may include the following
information on the child seat:
•Weight class
•Size class
•Approval category (universal, semi-universal, vehicle-specific or i-Size)
•Approval number
On child seats that are approved under regulation ECE-R 44, the eight-digit approval number on
the ECE approval label must begin with 03 or 04. This shows that the seat is admissible for use.
Older child seats with an approval number beginning with 01 or 02 are not admissible.
Child seat weight classes
ClassChild's weight
Group 0up to 10 kg
Group 0+up to 13 kg
Group 19 to 18 kg
Group 215 to 25 kg
Group 322 to 36 kg
If children are not secured or are inadequately secured, they are at greater risk of serious
or even fatal injury. Please note the following:
•Children who are either under 12 years of age or less than 150 cm tall must not be
carried in the vehicle if they are not secured in a suitable child seat while the vehicle is
in motion. Regulations in some countries may differ, and must be complied with.
•Always secure children in the vehicle in a suitable child seat. The seat used must be
appropriate to the child's height, weight and age.
•Never fasten more than one child into one child seat.
•Under no circumstances should children or babies be held in a passenger's or drivers
lap while driving.
•Never leave a child unsupervised in a child seat.
•Never allow a child to be carried in a vehicle without being properly secured, and never
allow a child to stand up or to kneel on a seat, or to sit incorrectly while the car is in
motion. This is particularly important for children carried on the front passenger seat.
In an accident, children may sustain serious injuries to themselves and others.
•The child seat can only provide maximum protection if the seat belt is routed correctly
around it. Always ensure that the seat belt is routed as specified in the instructions
provided by the child seat manufacturer. If the seat belt is routed incorrectly it may
cause injuries even in a minor accident.
•After an accident, it is vital to replace any child seats that were in use during the
accident, as they could have sustained non-visible damage.
WARNING
Observe the instructions and information relating to vehicles with N1 approval
⇒ Information about vehicles with N1 approval (light commercial vehicle).
NOTICE
1)