Automatic ignition switch-off
The ignition switches off automatically after a short time if the driver moves away from the vehicle
with the vehicle key when the ignition is switched on. If the dipped beam headlights were switched
on at the time, the side lights will remain switched on for approximately 30 minutes. The side lights
can be switched off manually ⇒ Lights or by locking the vehicle ⇒ Central and manual locking.
Once the vehicle detects that the driver is absent when the engine stop is active, the ignition will
switched off automatically after a certain period of time.
Automatic ignition switch-off in vehicles with a start/stop system
When all the following conditions are fulfilled at the same time, the vehicle ignition will be switched
off automatically when engine stop is active and when the vehicle is stationary:
•The driver removes their seat belt.
•No pedals are depressed.
•The driver door is opened.
If the ignition is deactivated automatically while the dipped beam headlights are switched on ,
the side lights remain switched on for around 30 minutes.
The side lights can be switched off manually or will go off when the vehicle is locked.
Engine restart function
If no valid vehicle key is detected in the vehicle interior once the engine has been switched off, the
engine can be restarted within approximately 5 seconds. A corresponding message appears on the
instrument cluster display.
After this time, the engine cannot be re-started without a valid vehicle key in the vehicle interior.
Before leaving the vehicle, always switch off the ignition manually and observe any
information shown in the instrument cluster display.
Leaving the vehicle stationary for long periods with the ignition switched on can discharge
the 12-volt vehicle battery so that the engine can no longer be started.
The engine cannot, for example, be started with the starter button if the button cell in the
vehicle key is weak or flat. In this case, use the emergency start function ⇒ Emergency start
function.
Starting the engine
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•m/k/a995MKVehicles with ignition lock: Turn the vehicle key to position ⇒ Fig. 118①.
The ignition is switched on.
•m/k/a995MKVehicles with a starter button: Press the starter button once. The ignition is
switched on.
•m/k/a995MK Vehicles with a diesel engine: During the diesel engine preheating phase,
the indicator lamp in the instrument cluster lights up.
•Depress and hold the brake pedal until the electronic parking brake has been switched off.
•m/k/a995MKVehicles with manual gearbox: fully depress the clutch pedal and hold it
until the engine has been started. Move the gear lever to neutral position.
•m/k/a995MKVehicles with DSG dual clutch gearbox: move the selector lever to
position P or N.
Unintentional vehicle movements can cause serious injury.
•Do not depress the brake or clutch pedal when switching on the ignition as the engine
will then start immediately.
WARNING
Careless or unsupervised use of the vehicle key can lead to accidents or injuries.
•Always take all vehicle keys with you every time you leave the vehicle. Children or third
parties could lock the vehicle, start the engine, switch on the ignition or operate
electrical equipment such as the electric windows.
WARNING
Parking and manoeuvring
Parking
Stopping the vehicle
Always park the vehicle in the specified order.
Always stop the vehicle on a suitable surface ⇒.
•Bring the vehicle to a stop. On vehicles with a manual gearbox, fully depress the clutch.
•Press and hold the brake pedal.
•With a DSG dual clutch gearbox, move the selector lever to position P.
•Switch on the electronic parking brake ⇒ Electronic parking brake.
•Stop the engine and switch off the ignition ⇒ Starting and stopping the engine. The indicator
lamp in the instrument cluster display must light up red.
•With a manual gearbox, select first gear for flat ground and uphill inclines, or reverse gear for
downhill inclines, and then release the clutch.
•Locking the steering column ⇒ Steering
•Take your left foot off the brake.
•Make sure that all vehicle occupants leave the vehicle.
•Get out of the vehicle. Take all vehicle keys with you.
•Lock the vehicle.
Parking on uphill and downhill gradients
Turn the steering wheel so that the front wheels will roll against the kerb if the parked vehicle starts
to move.
Please adhere to relevant legislation when stopping and parking your vehicle.
®
The components of the exhaust system become very hot. This can cause fires and serious
injuries.
•Never park the vehicle where parts of the exhaust system can come into contact with
inflammable material underneath the vehicle, e.g. undergrowth, leaves, dry grass, spilt
fuel, oil etc.
WARNING
The vehicle may roll away if you leave and park the vehicle incorrectly. This can cause
accidents and serious injuries.
•Before leaving the vehicle, make sure that the electronic parking brake is switched on
and that the indicator light lights up red on the instrument cluster display when
the ignition is switched off.
•Never remove the vehicle key from the ignition lock when the vehicle is in motion. The
steering lock may be activated and you will no longer be able to steer or control the
vehicle.
•Never leave children or people requiring assistance alone in the vehicle. They could
switch off the electronic parking brake, or move the selector lever or gearshift lever,
and thus set the vehicle in motion.
•Always take all vehicle keys with you every time you leave the vehicle. The engine can
be started and electrical equipment such as the window controls can be operated. This
can cause serious injury.
•Never leave children or people requiring assistance alone in the vehicle. They could
become trapped in the vehicle in an emergency and may not be able to get themselves
to safety. For example, locked vehicles may be subjected to very high or very low
temperatures depending on the season. This can cause serious injuries and illness or
fatalities, especially among small children.
WARNING
•Always take care when driving in car parks with protruding kerbstones or bollards.
Objects that protrude from the ground can damage the bumper and other components
when parking the vehicle or driving out of a parking space. Stop before the wheels
touch the fixed boundaries or kerbs.
•Drive carefully through dips in the road, over driveways, ramps, kerbstones and other
objects. Low-lying vehicle components such as the bumper, spoiler and parts of the
running gear, engine or exhaust system could be damaged.
NOTICE
Fig. 178 In the luggage compartment on the left side: 230-volt socket, 115-volt socket or 100-volt
socket.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Maximum power rating
Electrical socketMaximum power rating
12 V120 W
230, 115 or 100 V150 W (300 W peak power)
If two or more devices are connected at the same time, the overall power consumption of all
connected electrical devices must never exceed 190 watts ⇒.
The maximum power rating of the individual sockets should never be exceeded. The power rating
of each device is stated on its type plate.
230-volt socket, 115-volt socket, 100-volt socket
The socket is activated automatically as soon as a plug is connected when the engine is running. If
there is sufficient energy in the system, the socket can also be used when the engine is off ⇒.
Connecting an electrical device: fold open the cover and insert the plug all the way into the socket
to unlock the integrated child lock. Electricity will not flow until the child lock has been unlocked.
LEDs on the socket
Constant green light:The child lock is disengaged. The socket is ready for use.
Flashing green light:
The ignition is switched off but there is sufficient energy available
to continue to supply the socket with power for up to 10 minutes.
If the plug is removed during this time, the socket switches off
and cannot be re-used until the ignition is switched on again.
Flashing red light:A fault has occurred, for example cut-off due to excess current or
temperature.
Temperature switch-off
If a specific temperature is exceeded, the inverter of the 230-, 115- or 100-volt socket switches itself
off automatically. The switch-off function prevents the connected device from overheating when the
power consumption is too high or if the ambient temperature is too high. The 230-, 115- or 100-volt
socket can be used again only after a cool-down phase.
The plug on the connected device must first be removed and then reinserted before using the 230-,
115- or 100-volt socket again after the cool-down phase. This prevents the electrical devices being
switched on again unintentionally.
Functional problems may occur with some devices when they are connected to the 230-,
115- or 100-volt socket due to the lower power output (wattage).
Mobile online services
Volkswagen Car-Net⇒
Introduction
This chapter contains information on the followingsubjects:
⇒ Legal requirements
⇒ Deactivating Car-Net services
⇒ Interferences
⇒ Volkswagen Car-Net services
⇒ Apps
Volkswagen Car-Net allows you to communicate with your vehicle online or via an app in a very
simple way in order to exchange data, request information or control functions.
In order to use Volkswagen Car-Net, the vehicle needs to have been ordered with Car-Net and
factory-fitted with the system. Depending on the service portfolio, Volkswagen Car-Net can be
operated via the factory-fitted Infotainment system, via a Car-Net portal on the internet or using a
mobile device.
Information about the Volkswagen Car-Net services, applications, availability, compatible mobile
devices and service portfolio, as well as service descriptions, are available on the Volkswagen
website:
•In Europe and Japan: www.Volkswagen.com/car-net
•In China: www.vwcarnet.com.cn
Before using the Volkswagen Car-Net services for the first time, please read and observe the
information in the relevant service description. This will quickly help you to become familiar
with the services and make you aware of potential risks to yourself and others, and how to
avoid them.
High voltage in the electrical system!
•Never spill any liquids over the socket.
•Do not plug any adapters or extension cables into the 230-, 115- or 100-volt socket.
Otherwise the built-in child lock will disengage and power will be supplied to the
socket.
•Do not insert any items which will conduct electricity, such as knitting needles, into the
contacts of the 230-, 115- or 100-volt socket.
DANGER
•230-, 115- or 100-volt socket:
- Do not plug any heavy devices or connections, such as mains adapters, directly
into the socket.
- Do not connect any lights which use neon tubes.
- Only connect devices to the socket with a voltage that matches the voltage of the
socket.
- In the case of electrical devices with a high starting current, the built-in excess
current switch will prevent the device from being switched on. If this happens,
disconnect the electrical device from the power supply and reconnect after waiting
approximately ten seconds.
NOTICE
Accidents and injuries can occur if the driver is distracted.
•Always drive carefully and responsibly.
WARNING
Failure to observe the information in the service description can lead to your vehicle
breaking down in traffic, and can cause accidents and serious injuries.
•Always use the most up-to-date edition of the relevant service descriptions which is
available on the Volkswagen website.
WARNING
Fig. 189 In the luggage compartment: bag hook.
A bag hook may be located on the left and right-hand side of the luggage compartment ⇒ Fig. 189.
Load-through hatch
Fig. 190 In the rear seat backrest: opening the load-through hatch.
Depending on the vehicle equipment, a load-through hatch may be located behind the centre
armrest in the rear seat backrest. This can be used to transport long objects in the vehicle interior,
such as skis.
Opening the load-through hatch
•Press the release button ⇒ Fig. 190① and fold the load-through hatch forwards ⇒.
•Open the boot lid.
•Push the long objects through the load-through hatch from the luggage compartment.
•Secure the objects with the seat belt.
•Close the boot lid.
Closing the load-through hatch
•Fold back the load-through hatch and push it firmly into the lock until it clicks securely into
place. The red marking on the locking indicator ⇒ Fig. 190② should no longer be visible ⇒
.
Removeable lights
Never use the bag hook for lashing down items of luggage or other objects. The bag hook
could break off during a sudden braking manoeuvre or in the event of an accident.
WARNING
Do not load the bag hook with more than 2.5 kg.
NOTICE
Failure to pay attention when folding the load-through hatch forwards or backwards may
result in injuries.
•Never fold the load-through hatch forwards or backwards while the vehicle is in
motion.
•Ensure that the seat belt is not trapped or damaged when folding back the load-
through hatch.
•Always keep hands, fingers, feet and other body parts away from the seat area when
folding the load-through hatch forwards and backwards.
•The load-through hatch has not been secured properly if the red marking can still be
seen on the locking indicator. Always ensure that the red marking is never visible when
the load-through hatch is in the upright position.
•Passengers (children in particular) must not use this seat if the load-through hatch is
folded forward or is not clicked securely into place.
WARNING
Safety notes for working in the engine compartment
Always park the vehicle on a level and stable surface before carrying out any work in the engine
compartment.
The engine compartment of a motor vehicle is a hazardous area. You should only carry out work on
the engine, and in the engine compartment, if you know exactly how to perform the required tasks,
are aware of the general safety procedures and have access to the correct equipment, service
fluids and suitable tools. Failing to carry out work correctly can cause serious injuries ⇒. The
work should be carried out by a qualified workshop if you are uncertain. Volkswagen recommends
using a Volkswagen dealership for this purpose.
Unintentional vehicle movements during service work can cause serious injury.
•Never work underneath a vehicle if it is not secured against rolling away. If you are
working underneath the vehicle while the wheels are on the ground, the vehicle must
be on a level, the wheels chocked, and the vehicle key removed from the ignition lock
as required.
•If you have to work underneath the vehicle, use suitable stands to provide extra
support for the vehicle. The vehicle jack is not sufficient for this task and can fail,
which can lead to serious injuries.
•The start/stop system must have been deactivated.
WARNING
The engine compartment of any motor vehicle is a dangerous area. Serious injuries can be
sustained here.
•The utmost care and attention must be paid when carrying out any work and you must
follow the general safety rules. Never take any risks.
•Never do any work on the engine or in the engine compartment unless you know
exactly how to carry it out. If you are uncertain of what to do, the work should be
carried out by a qualified workshop. Serious injuries can result from work that has not
been carried out properly.
•Never open the bonnet if you see steam or coolant escaping from the engine
compartment. Hot steam or hot coolant can cause serious burns. Always wait until you
can no longer see or hear steam or coolant coming from the engine compartment.
•Always allow the engine to cool down before opening the bonnet.
•Hot parts of the engine or exhaust system can burn the skin.
•Observe the following points before opening the bonnet once the engine has cooled
down:
- Switch on the electronic parking brake and move the selector lever to position P
or move the gear lever to the neutral position.
- Switch off the ignition and remove the vehicle key from the ignition lock.
- Always keep children away from the engine compartment and never leave the
vehicle unattended.
•The cooling system is under pressure when the engine is hot. Never open the cap of
the coolant expansion tank when the engine is hot. Coolant may spray out and cause
serious burns and other injuries.
- Slowly and carefully turn the cap on the coolant expansion tank anticlockwise
while exerting gentle downward pressure on the cap.
- Always protect the face, hands and arms from hot coolant or steam with a large,
thick cloth.
•When refilling, do not spill any service fluids on engine components or on the exhaust
system. The spilt service fluids can start a fire.
WARNING
High voltages in the electrical system can cause electric shocks, burns, serious injuries
and death!
•Never short circuit the electric system. The 12-volt battery could explode.
•Please note the following guidelines to help reduce the risk of an electric shock and
serious injuries while the engine is running or being started:
- Never touch the electrical wiring of the ignition system.
- Never touch the electrical wiring and connections of gas discharge bulbs.
WARNING
Allow the engine to cool sufficiently.
Children and other people should be kept well away from the engine compartment.
Ensure that the vehicle cannot roll away unexpectedly.
Opening and closing the bonnet
Fig. 223 In the footwell on the driver's side: release lever for the bonnet.
Fig. 224 Above the radiator grille: bonnet control lever.
Opening the bonnet
•Ensure that the wiper arms are positioned on the windscreen before opening the bonnet ⇒.
•Open the driver door and pull the release lever in the direction of the arrow ⇒ Fig. 223. The
bonnet is released from its lock by a spring mechanism ⇒.
•Lift the bonnet at the opening lever ⇒ Fig. 224 (arrow) and open fully. The bonnet is held in the
open position by the gas strut.
Closing the bonnet
•To close the bonnet, pull it down to overcome the gas strut pressure ⇒.
•Let the bonnet drop into the catches from a height of about 30 cm – do not press it down!
If the bonnet has not closed properly, lift it and then close it again.
The bonnet sits flush with the body parts around it when it is closed properly. The bonnet is no
longer highlighted in the instrument cluster display ⇒ Display or the display goes out.
Ignoring any of the items on this important safety checklist can lead to severe injuries.
•Always follow the instructions in the checklist and observe the general safety
procedures.
WARNING
Leaking service fluids can pollute the environment. Spilt service fluids must be collected in
suitable containers and disposed of properly and with respect for the environment.
Washer fluid
Fig. 226 In the engine compartment: cap of washer fluid reservoir.
The windscreen washer fluid level should be checked regularly and topped up as necessary.
A filter can be found in the feed throat of the washer fluid reservoir. The filter keeps large dirt
particles away from the windscreen washer jets when refilling. The filter should only be removed for
cleaning. If the filter is damaged or is not present, dirt particles can enter the system and will block
the washer jets.
•Open the bonnet ⇒ In the engine compartment.
•The washer fluid reservoir is identified by the symbol on the cap ⇒ Fig. 226.
•Check whether there is enough windscreen washer fluid in the reservoir.
•To top up, mix clean water (not distilled water) with a washer fluid recommended by
Volkswagen ⇒. Observe the dilution instructions on the packaging.
•At low temperatures, add a special anti-freeze agent so that the fluid cannot freeze ⇒.
Capacities
The washer fluid reservoir has a capacity of between 3 and 5 litres depending on the vehicle
equipment level.
Unsuitable service fluids and consumables, and the incorrect use of these fluids and
consumables, can cause accidents, serious injuries, burns or poisoning.
•Service fluids must be kept in their original sealed container.
•Never store service fluids in empty food containers, bottles or any other non-original
containers as people finding these containers could drink them.
•Keep children away from all service fluids and consumables.
•Always read and follow the information and warnings on the service fluid packaging.
•When using products that give off harmful fumes, always work outdoors or in a well-
ventilated area.
•Never use fuel, turpentine, engine oil, nail varnish remover or other volatile fluids for
vehicle care. They are toxic and highly flammable. They could cause fires and
explosions.
WARNING
•Only use suitable service fluids for refilling. Never use the wrong service fluid. Failure
to observe this warning can result in serious malfunctions and engine damage.
•Optional equipment and other accessories in front of the air inlet reduce the cooling
effect of the coolant. The engine may overheat at high ambient temperatures and high
engine loads.
NOTICE