•Off-road Individual: Enhanced version of the off-road driving profile that can be adjusted to the
driver's needs ⇒ Adjusting the driving profile to suit your requirements. When the driving profile
is active, the instrument cluster displays the symbol m/k/s562MK.
•Onroad:The Onroad driving profile enables you to choose between Eco, Comfort, Normal,
Sport and Individual.
Adjusting the driving profile to suit your requirements
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Selecting the Individual driving profile
•Switch on the ignition.
•Switch on the Infotainment system.
•Press the driving profile selection button or turn the control for 4MOTION Active Control
until the LED next to the Onroad driving profile ⇒ Fig. 129③ lights up.
•Touch the Change function button to open the Individual menu.
Selecting the Off-road Individual driving profile
•Switch on the ignition.
•Switch on the Infotainment system.
•If necessary, turn the control ⇒ Fig. 129 for the 4MOTION Active Control until the LED next to
the Off-road Individual driving profile ⇒ Fig. 129⑤ lights up.
•If the Off-road Individual driving profile is already selected, press the MODE button on the
control ⇒ Fig. 129.
•Touch the Change function button to open the Individual menu.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Fault in adaptive chassis control (DCC): go to a qualified workshop and have the system checked.
If there is a fault in the adaptive chassis control (DCC), the message Fault: damping control may
be shown on the instrument cluster display.
Off-road display
The off-road display contains digital
instruments that show additional
information about the vehicle and its
surroundings. This makes it possible to
assess the current driving situation
more precisely.
Fig. 130 In the Infotainment system: off-road display.
Opening the off-road display
Changing the driving profile can alter the vehicle handling. Never allow the driving profile
selection to tempt you into taking any risks when driving.
•Always adapt your speed and driving style to suit visibility, weather, road and traffic
conditions.
WARNING
Accidents and injuries can occur if the driver is distracted. Operating the Infotainment
system can distract you from the road.
WARNING
•Insert the 12-volt plug ⇒ Fig. 249⑨ into one of the vehicle's 12-volt sockets ⇒ Electrical
sockets.
•Use the on/off switch ⇒ Fig. 249⑤ to switch on the air compressor.
•Run the air compressor until the tyre pressure has reached 2.0 – 2.5 bar (29 – 36 psi /
200 – 250 kPa) ⇒. The maximum running time is eight minutes⇒.
•Switch off the air compressor.
•If a pressure level of 2.0 – 2.5 bar (29 – 36 psi / 200 – 250 kPa) cannot be achieved, unscrew
the tyre filler hose from the tyre valve.
•Drive (or reverse) the vehicle approximately ten metres so that the sealing compound is more
evenly distributed in the tyre.
•Screw the tyre filler hose for the air compressor firmly back onto the tyre valve and inflate the
tyre again.
•If the required pressure still cannot be reached, the tyre is too badly damaged. The tyre cannot
be sealed with the breakdown set. Do not drive on. Seek expert assistance ⇒.
•Disconnect the air compressor and unscrew the tyre filler hose from the tyre valve.
•Drive the vehicle no faster than 80 km/h (50 mph) if a tyre pressure of 2.0 – 2.5 bar (29 – 36 psi
/ 200 – 250 kPa) has been reached.
•Check the tyre pressure after driving for ten minutes⇒ Test after driving for 10 minutes.
Test after driving for 10 minutes
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Reconnect the tyre filler hose ⇒ Fig. 249⑧ and read off the tyre pressure on the tyre pressure
display ⑦.
1.3 bar (19 psi / 130 kPa) and lower:
•Do not drive on! The tyre cannot be sealed adequately with the breakdown set.
•Seek expert assistance ⇒.
1.4 bar (20 psi / 140 kPa) and higher:
•Adjust the tyre pressure back to the correct value ⇒ Useful information about wheels and tyres.
•Resume your journey to the nearest qualified workshop. Do not exceed a maximum speed of
80 km/h (50 mph).
•The damaged tyre should be replaced at the qualified workshop.
Maintenance
Service
Service work and digital service schedule
The vehicle data attached to the inside cover of this owner's manual help ensure that you can
have the correct Volkswagen Genuine Parts installed in your vehicle whenever required. The data
also determine which type of service applies to your vehicle.
The tyre filler hose and the air compressor can get hot during inflation.
•Protect your hands and skin from the hot components.
•Do not place the hot tyre filler hose or the hot air compressor on any inflammable
materials.
•Allow the device to cool down fully before stowing.
•If the tyre will not inflate to at least 2.0 bar (29 psi / 200 kPa), the tyre is too damaged.
The sealant is unable to seal the tyre. Do not drive on. Seek expert assistance.
WARNING
Switch the air compressor off after a maximum of 8 minutes to avoid overheating. Let the
air compressor cool down for a few minutes before switching it back on.
NOTICE
Driving with an unsealed tyre is dangerous as it can cause accidents and serious injuries.
•Do not carry on driving if the tyre pressure is 1.3 bar (19 psi / 130 kPa) or lower.
•Seek expert assistance.
WARNING
®
The vehicle data sticker confirms when the vehicle was first registered or delivered, when the
delivery inspection was carried out, and thus the date from which your vehicle is covered by our
warranty.
Saving the service operations performed (digital service schedule)
Each service record is stored by your Volkswagen dealership and qualified workshop in a central
system. This transparent documentation of the service history allows the service operations
performed to be reproduced at any time. Each time you have your vehicle serviced, Volkswagen
recommends asking for a printed service record, which contains all service work stored in the
system.
With every service, the printout of the previous service record is replaced by a current printout.
The digital service schedule is not available in some markets. In this case, your Volkswagen
dealership will inform you about the documentation process for service work.
Service work
The following information is documented in the digital service schedule by your Volkswagen
dealership or qualified workshop:
•When which service was carried out.
•Whether any repairs are recommended, such as replacement of the brake pads in the near
future.
•Whether you had any special requests before or during the maintenance work (your service
advisor will note these on the order).
•Which components or service fluids were changed.
•When your next service is scheduled for.
The LongLife mobility guarantee is valid until the next inspection is due. Documentation takes place
at every due inspection.
The type and scope of service work may differ from vehicle to vehicle. Information on specific work
for your vehicle can be requested from a qualified workshop.
Regular servicing of your vehicle not only maintains its value, it also ensures that your
vehicle remains roadworthy and in working order. You should therefore have your vehicle serviced
according to the Volkswagen guidelines.
Fixed service or flexible service
Fig. 250 Vehicle data sticker with PR number for the relevant service.
The service events differ according to oil change service and inspection. The service interval
display in the display of the instrument cluster serves as a reminder for the due date of the next
service event.
Your vehicle will receive either the fixed service or flexible service for the oil change service,
depending on the vehicle equipment, the engine type and the operating conditions.
How do I know which type of service my vehicle needs?
Inadequate servicing, no servicing at all, or failure to adhere to service intervals can result
in breakdowns, accidents and serious injury.
•Have your service work carried out by an authorised Volkswagen dealership or
workshop.
WARNING
Volkswagen is not responsible for any vehicle damage caused by inadequate service work
or the lack of part availability.
NOTICE
Special equipment, access to the legally prescribed diagnostic interface (on-board diagnostics) and
switched-on ignition are required in order to read data out of the event data recorder.
Volkswagen will not access, read out or process data from the event data recorder unless the
vehicle owner (or lessee in the case of leasing) grants their permission. Exceptions to this are
contractual or legal provisions.
Due to its legal product monitoring obligations, Volkswagen is entitled to use the data for field
monitoring and also for research purposes and quality improvements. For research purposes,
Volkswagen makes the data available to third parties in anonymous form, in other words without
any reference to the individual vehicle, vehicle owner or lessee.
Reprogramming control units
All data for the control of components are stored in the control units. Some convenience functions,
such as lane change flash, single door unlocking and displays, can be reprogrammed using special
workshop equipment. If the convenience functions are reprogrammed, the descriptions in your
vehicle wallet will no longer match the original functions. Volkswagen recommends having any
reprogramming entered into the digital service schedule by a Volkswagen dealership or qualified
workshop.
Information about possible reprogramming can be obtained from the Volkswagen dealership.
Convenience and Infotainment functions
Depending on the equipment selected, you can store your own data in the vehicle's Infotainment
functions. This includes, for example:
•Media files for playing music, films or photos in the Infotainment system.
•Address book data for use with a hands-free system or navigation system.
•Entered navigation destinations.
•Data on the use of online services.
These data can be stored locally in the vehicle or located on a device that you have connected to
the vehicle, e.g. mobile device, USB stick or MP3 player. If these data are stored in the vehicle, you
can delete them at any time. These data are transmitted to third parties only at your request, in
particular in relation to the use of online services and in accordance with your personal settings.
You can store convenience settings (personalisation) in the vehicle and change them at any time.
Depending on the equipment in the vehicle, this includes, for example:
•Seat position settings.
•Running gear and air conditioning system settings.
•Personalised settings such as mirror adjustment or background lighting.
Integration of mobile devices
If your vehicle contains the necessary equipment, you can connect your mobile device or any other
mobile end device to your vehicle so that you can control this device via the controls integrated in
the vehicle when the corresponding functions are available. For example, images and sounds from
the mobile device can be output through the Infotainment system. At the same time, certain
information is sent to your mobile device. This includes location data and further general vehicle
information, depending on the type of integration. For more details, refer to the information about
display of apps in the Infotainment system ⇒ Mobile online services.
This enables selected apps on the mobile device to be used in the vehicle, e.g. navigation or music
player. The mobile device and vehicle do not interact in any other ways than those described here,
in particular the device does not actively access vehicle data. The type of further data processing
depends on the app provider. The settings that you can make here depend on the app in question
and the operating system on your mobile device.
Third party providers
If your vehicle is equipped with a connection to a mobile network, your vehicle will be able to
exchange data with other systems. The vehicle can be connected to a mobile network using a
transmitter and receiver unit in the vehicle or using your own mobile device. This mobile network
connection enables you to use online functions. This includes online services and apps provided by
Volkswagen or other third-party providers.
Manufacturer services
In the case of online services provided by Volkswagen, the respective functions are described by
Volkswagen in a suitable location, e.g. in a separate service description or on a website ⇒ Mobile
online services along with the relevant data protection policies. Personal data may be required to
provide online services. For this, data are exchanged over a secure connection, e.g. using the
designated IT systems of the manufacturer. Any collection, processing and use of personal data
that goes beyond the provision of the service takes place exclusively according to legal regulations,
contractual agreements or the necessary permission.
You can activate and deactivate the services and functions, some of which are subject to a fee, and
in some cases also disable the vehicle's entire data connection. This does not apply to any
functions and services required by law, e.g. emergency call systems.