Fig. 30 Illustration: correct distance between the driver and the steering wheel, correct seat belt
routing and correct head restraint adjustment.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The following details the correct sitting positions for the driver and passengers.
If any vehicle occupants cannot assume a correct sitting position due to their physical build, they
should contact a qualified workshop to find out about possible special modifications. The seat belts
and airbags can only provide a maximum level of protection if a correct sitting position is assumed.
Volkswagen recommends using a Volkswagen dealership for this purpose.
Volkswagen recommends the following seating position for your own safety and to reduce the level
of injury in the event of a sudden braking manoeuvre or an accident:
The following applies to all vehicle occupants:
•Adjust the head restraint so that its upper edge is at the same height as the top of the head, but
not lower than eye level. Position the back of your head as close to the head restraint as
possible ⇒ Fig. 30.
•For small people, push the head restraint all the way down, even if the head is then located
underneath the top edge of the head restraint.
•For taller people, push the head restraint up as far as it will go.
•Keep both feet in the footwell while the vehicle is in motion.
•Adjust and fasten seat belts properly ⇒ Seat belts.
Additional points for the driver:
•In vehicles with head restraints that can be moved backwards and forwards, position the head
restraint as close as possible to the back of your head.
•Move the backrest into an upright position so that your back rests fully against it.
•Adjust the steering wheel so that the distance between the steering wheel and your breastbone
is at least 25 cm ⇒ Fig. 30Ⓐ, and the circumference of the steering wheel can be held at the
sides with both hands and your arms slightly bent ⇒ Steering wheel.
•The steering wheel must always point towards the breastbone and not towards the face.
•Adjust the driver seat by moving it forwards or backwards so that you are able to press the
pedals to the floor with your knees still slightly bent and so that the distance from the dash
panel to your knees is at least 10 cm ⇒ Fig. 30Ⓑ.
•Adjust the height so that you can reach the highest point of the steering wheel.
•Always leave both feet in the footwell, to help ensure you maintain control of the vehicle at all
times.
Additional points for the front passenger:
•In vehicles with head restraints that can be moved backwards and forwards, position the head
restraint as close as possible to the back of your head.
•Move the backrest into an upright position so that your back rests fully against it.
•Push the front passenger seat as far back as possible so that the airbag can provide maximum
protection if it is deployed.
Seat belts
Introduction
This chapter contains information on the followingsubjects:
⇒ Warning lamp
⇒ Frontal collisions and the laws of physics
⇒ What happens to vehicle occupants who have not fastened their seat belts
⇒ Seat belt protection
⇒ Using seat belts
⇒ Fastening and unfastening seat belts
⇒ Seat belt routing
⇒ Seat belt height adjuster
⇒ Belt retractor, belt tensioner, belt tension limiter
⇒ Service and disposal of belt tensioners
⇒ Proactive occupant protection system
Check the condition of all seat belts regularly. If the belt webbing, belt connections, belt retractor or
seat belt buckle become damaged, the seat belt in question should be replaced immediately by a
qualified workshop ⇒. The qualified workshop must use correct spare parts that are compatible
with the vehicle, equipment level and model year. Volkswagen recommends using a Volkswagen
dealership for this purpose.
•Weight class 0/0+: group 0/0+ or 0/1 rear-facing infant carriers ⇒ Fig. 52 are the best option
for the period from birth to about 18 months.
•Weight class 1: group 1 (up to about four years old) or group 1/2 (up to about seven years old)
with an integral belt system are best for children over the relevant weight limit.
•Weight classes 2/3: groups 2 and 3 include child seats with a backrest, and booster seats with
no backrest. Child seats with a backrest have integrated seat routing and side cushions, and so
provide better protection than booster seats with no backrest. Volkswagen therefore
recommends the use of child seats with a backrest. Group 2 child seats are for children up to
the age of about seven, group 3 child seats for those older than seven.
Not every child will fit in the child seat specified for their weight group. Likewise, not every seat will
fit in every vehicle. Therefore it is vital to check that the child fits properly in their child seat and that
the child seat can be securely fastened in the vehicle.
Child seat approval categories
Child seats can be classified as universal, semi-universal or vehicle-specific (all in accordance with
regulation ECE-R 44), or as i-Size (in accordance with regulation ECE-R 129).
•Universal: child seats with universal approval are approved for use in all vehicles. No type list
is required. ISOFIX child seats with universal approval must also be securing using a strap over
the top of the vehicle seat (top tether).
•Semi-universal: semi-universal approval requires other safety devices for attaching the seat
(that require additional testing) in addition to the standard requirements for universal approval.
Child seats with semi-universal approval come with a type list. The seats should only be used in
vehicles that are included on this list.
•Vehicle-specific: child seats with vehicle specific approval must have undergone dynamic
testing in each model of vehicle for which it is approved. These child seats also come with a
type list.
•i-Size: child seats classified as i-Size must conform to the installation and safety requirements
prescribed in regulation ECE-R 129. Contact the child seat manufacturer to find out which child
seats are approved for this vehicle in accordance with i-Size.
Regulation ECE-R 129 has not yet been implemented by the state authorities in all countries.
Installing and using child seats
Fig. 53 A typical airbag label on the sun visor.
Fig. 54 A typical airbag label on the B-pillar.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Country-specific regulations
The standards and regulations governing the use of child seats and child seat securing
mechanisms differ from country to country. Not all countries allow you to transport children on the
front passenger seat. Legislation and legal requirements take precedence over the information
given in this owner's manual.
Information on fitting a child seat
Observe the following general information when fitting a child seat. This information is relevant
whatever child seat securing system is being used.
•Read and follow the instructions provided by the child seat manufacturer ⇒.
•Whenever possible, fit all child seats to the rear seat behind the front passenger seat so that
children can exit the vehicle on the kerb side.
•Move the seat belt height adjuster to the highest position.
1)
All seats occupied and luggage compartment
empty.
,All seats occupied and luggage compartment
fully loaded. Towing a trailer with a low drawbar
load ⇒ Trailer towing.,
Only the driver seat is occupied and the luggage
compartment is fully loaded. Towing a trailer
with maximum drawbar load ⇒ Trailer towing.
Dynamic headlight range control
The headlight range cannot be adjusted manually if the vehicle has dynamic headlight range
control. The headlight range is automatically adapted to suit the vehicle load level as soon as the
headlights are switched on ⇒.
If you have different loads, you can select a position between the settings.
Switching over headlights for driving abroad (travel mode)
If you have to drive a right-hand drive vehicle in a left-hand drive country, or vice versa, the
asymmetric dipped beam headlights may dazzle oncoming traffic. Therefore the headlights need to
be switched over when you travel to these countries.
On vehicles with advanced main-beam control, the alignment of the headlights can be adjusted in
the Infotainment system in the Vehicle settings menu ⇒ Operation and display in the
Infotainment system:
The function of the dynamic cornering light and advanced main-beam control is deactivated once
travel mode is activated. The main beam is then only switched on and off automatically.
Travel mode may only be used for a short period. Please contact a qualified workshop for a
permanent alteration. Volkswagen recommends using a Volkswagen dealership for this purpose.
Troubleshooting
Turn signal
Left or right turn signals. The indicator lamp will flash twice as fast if one of the turn signals
on the vehicle is not working. Check the exterior lighting.Does not apply in China and
Japan: trailer turn signal. The indicator lamp goes out if a trailer turn signal or all trailer lights stop
working. Check trailer lights.
Vehicle lighting
Vehicle lighting defective, in full or in part. Check the exterior lighting and change the
appropriate bulb as required ⇒ Changing bulbs. If all of the bulbs are in working order, go to a
qualified workshop.
Cornering light
The dynamic cornering light does not work when travel mode ⇒ Switching over headlights for
driving abroad (travel mode) is activated.
In vehicles with driving profile selection, the selected driving profile can affect the swivelling motion
of the lights. For example, the dynamic cornering light is deactivated in the Eco driving profile
⇒ Driving profile selection and 4MOTION Active Control.
A corresponding display appears in the instrument cluster if there is a fault in the dynamic cornering
light. Go to a qualified workshop.
Advanced main-beam control
Advanced main-beam control will respond in the same way as the normal main-beam control and
switch main beam on or off automatically in the following situations:
Heavy objects in the vehicle can cause the headlights to dazzle and distract other road
users. This can lead to accidents and serious injuries.
•The light cone should always be adjusted to the load level of the vehicle to ensure that
other road users are not dazzled.
WARNING
Failure or malfunction in the dynamic headlight range control can cause the headlights to
dazzle or distract other road users. This can lead to accidents and serious injuries.
•The headlight range control should be checked by a qualified workshop as soon as
possible.
WARNING
a)
•If the dynamic cornering light has been deactivated.
•If travel mode is activated ⇒ Switching over headlights for driving abroad (travel mode).
•When the Eco driving profile is selected in vehicles with driving profile selection ⇒ Driving
profile selection and 4MOTION Active Control.
Interior lighting
Instrument and switch lighting
The brightness of the instrument and switch lighting and the basic brightness level of the Head-up
Display ⇒ Instrument cluster can be adjusted in the Infotainment system in
the Vehicle settings menu ⇒ Operation and display in the Infotainment system.
The brightness setting is automatically adjusted to the changing light conditions in the vehicle.
When the light switch is in position , a sensor will switch the dipped beam and the lighting
in the instruments and switches on and off automatically depending on the ambient brightness
level.
When the light is switched off and the ignition switched on, the dash panel lighting (indicators
and scales) is switched on. As the ambient light becomes lower, the lighting of these scales is
automatically reduced and may be switched off entirely. This function is intended to remind the
driver to switch on the dipped beam in good time, i.e. when driving through tunnels.
Interior lights, reading lights, background lighting
Press the corresponding button:
Switches the front interior lights on or off.Switches the rear interior lights on or off.
The interior lights are switched on automatically when the vehicle is unlocked, a door is
opened or the vehicle key is removed from the ignition lock.Switches the reading lights on or
off.
Stowage compartment and luggage compartment lights
A light will be switched on and off automatically when the stowage compartment on the front
passenger side, or the boot lid, is opened or closed.
Background lighting
Depending on the equipment level, the background lighting provides indirect light in the various
areas of the vehicle interior.
The footwell and, where applicable, the closed blind of the glass roof may also be illuminated.
The brightness of the background lighting can be adjusted in the Infotainment system in
the Vehicle settings menu ⇒ Operation and display in the Infotainment system.
The lights go out when the vehicle is locked or after a delay of a few minutes when the
vehicle key is removed from the ignition lock. This prevents the 12-volt battery from discharging.
Some settings can be stored in the user accounts of the personalisation function and
therefore change automatically when the user account changes ⇒ Personalisation.
Visibility
Wipers
Operating the wiper lever
Fig. 101 On the steering column, right: operating the front windscreen wipers.
Fig. 102 On the left of the steering column: operating the rear window wiper.
The windscreen wipers will only function when the ignition is switched on and the bonnet and boot
lid are closed.
Move the windscreen wiper lever to the desired position ⇒:
Wipers switched off.
Interval wipe for the windscreen or rain/light sensor mode. The interval wipe for the
windscreen depends on the speed of the vehicle. The wipers will wipe more frequently as the
vehicle moves faster.
Slow wipe.
Fast wipe.
x Flick wipe – wipes briefly. Push and hold the lever down for longer to wipe more quickly.
Pulling the lever activates the wash and wipe system for cleaning the windscreen. The
Climatronic will switch to air recirculation mode for approximately 30 seconds to prevent the
smell of the windscreen washer fluid from entering the vehicle interior.
Use the switch to set the interval lengths (vehicles without a rain/light sensor) or
adjust the sensitivity of the rain/light sensor.
Interval wipe for the rear window. The windscreen wiper will wipe the window
approximately every 6 seconds.
Pushing the lever activates the wash and wipe system for cleaning the rear window.
When switched on, the wipers will temporarily be switched to the next setting down when the
vehicle is stationary.
Some settings can be stored in the user accounts of the personalisation function and
therefore change automatically when the user account changes ⇒ Personalisation.
Without adequate anti-freeze, the washer fluid can freeze on the windscreen and obscure
your view.
•In winter temperatures, the windscreen washer system should only be used when
adequate frost protection has been added.
•Never use the windscreen washer system at winter temperatures before the
windscreen has been heated by the ventilation system or the windscreen heating. This
could lead to the anti-freeze mixture freezing on the windscreen and restrict the
driver's vision.
WARNING
Worn or dirty windscreen wiper blades reduce visibility and increase the risk of accidents
and severe injuries.
•Always change wiper blades if they are damaged or worn and no longer clean the
windows properly ⇒ Wiper blades.
WARNING
Before setting off and before switching on the ignition, always check the following to avoid
damage to the windows, wiper blades and wiper motor:
•The wiper lever is located in the basic position.
•Snow and ice have been removed from the wiper blades and windows.
•Wiper blades that have become frozen onto the glass have been carefully loosened.
Volkswagen recommends using a de-icer spray for this.
NOTICE
Do not switch on the wipers when the windscreen is dry. Using the wipers when the glass
is dry can damage the glass.
NOTICE
Fig. 108 In the headliner: button for controlling the sun blind.
The electric sun blind works when the ignition is switched on.
When the glass roof is fully tilted, the sun blind is automatically moved to a ventilation position. The
sun blind remains in the ventilation position even after the glass roof has closed.
Opening and closing the sun blind
The buttons ⇒ Fig. 108① or ② have two positions. In the first position the sun blind can be
completely or partially opened or closed.
In the second position, the sun blind automatically moves to the final position when the button is
pressed briefly. Press the button again to stop the one-touch function.
•Opening the sun blind: push button ① to position one. One-touch function: push button ①
briefly to position two.
•Closing the sun blind: push button ② to position one. One-touch function: push button ②
briefly to position two.
•Stopping the one-touch function when opening or closing the blind: push button ① or ② again.
The sun blind can be operated several minutes after the ignition has been switched off, provided
that the driver door and front passenger door are not opened.
Roll-back function of the sun blind
The roll-back function can reduce the risk of crush injury when closing the sun blind ⇒. The
glass roof or sun blind will open again immediately if the sun blind is unable to close because it is
stiff or obstructed.
•Check to see why the sun blind has not closed.
•Try to close the sun blind again.
•The sun blind will open again immediately if it is still unable to close because it is stiff or
obstructed. After opening, the sun blind can be closed again within a short period of time
without the roll-back function.
•If the sun blind still cannot be closed, close it without the roll-back function.
Closing the sun blind without the roll-back function
•Within approximately five seconds of the roll-back function being switched off, press and hold
button ⇒ Fig. 108② until the sun blind has closed completely.
•The sun blind will now close without the roll-back function.
•Please go to a qualified workshop if the sun blind still cannot be closed.
When the glass roof is open, the electric sun blind can be closed only up to the front edge of
the glass roof.
Heating and air conditioning system
Heating, ventilation and cooling
Introduction
This chapter contains information on the followingsubjects:
⇒ Front controls
⇒ Operating the Climatronic system via the Infotainment system
⇒ Rear controls
⇒ Air recirculation mode
⇒ Seat heating
⇒ Steering wheel heating
⇒ Windscreen heating
⇒ Tips and usage notes
Closing the sun blind without the roll-back function can cause serious injuries.
•Always close the sun blind carefully.
•Ensure that nobody obstructs the path of the sun blind, especially if the roll-back
function is not active.
•The roll-back function does not prevent fingers or other body parts from being pressed
against the roof frame and sustaining injury.
WARNING
The following systems may be installed in the vehicle
The heating and fresh air system warms up and supplies fresh air to the vehicle interior. The
heating and fresh air system does not cool down the vehicle interior.
The manual air conditioning system or Climatronic cools down and dehumidifies the air. It
works most effectively when the windows and the glass roof are closed. If heat has built up in the
vehicle interior, opening the doors and windows can speed up the cooling process.
How the vehicle displays active functions
Lit up LEDs on rotary knobs and buttons indicate that a function has been switched on.
Some settings can be stored in the user accounts of the personalisation function and
therefore change when the user account changes ⇒ Personalisation.
Front controls
Fig. 109 In the upper section of the centre console: controls for the manual air conditioning system.
Poor visibility through the windows increases the risk of collisions and accidents, which
can cause serious injuries.
•Keep all windows free of ice, snow and misting to ensure good visibility.
•Set the heating, air conditioning and rear window heating controls to prevent the
windows from misting up.
•Only set off once all door windows, the windscreen and the rear window are clear.
•Use air recirculation mode only for short periods. If the cooling system is switched off,
the windows can mist up very quickly in air recirculation mode and reduce visibility
considerably.
•Switch off the air recirculation mode when it is no longer required.
WARNING
Stale air can quickly make the driver tired and affect their concentration, which in turn can
cause collisions, accidents and serious injuries.
•Never switch off the blowers or switch on the air recirculation mode for longer periods
as this prevents fresh air from entering the vehicle interior.
WARNING
Do not place any food, medicine or any other temperature-sensitive items in front of the
vents. Heat-sensitive food, medicine and other items could be either damaged or rendered
useless.
NOTICE
If the air conditioning system is not working, switch the air conditioning system off
immediately and have it checked by a qualified workshop. This can help to prevent
secondary damage.
NOTICE
Why does the cooling system switch off automatically or cannot be
switched on?
•The engine is not running.
•The blower is switched off.
•The air conditioning system fuse has blown.
•The ambient temperature is lower than approximately +3°C (+38°F).
•The air conditioning compressor of the cooling system has been temporarily switched off
because the engine coolant temperature is too high.
•There is a vehicle fault. The air conditioning system should be checked by a qualified workshop.
Settings for optimal road visibility
•Keep the air intake in front of the windscreen free from ice, snow or leaves to improve the
heating and cooling performance and prevent condensation on the windows ⇒ Vehicle care.
•Do not cover the air vents in the rear of the luggage compartment to allow air to flow through
the vehicle from the front to the rear.
•The maximum heating output and the fastest window defrosting results are achieved when the
coolant has reached its operating temperature.
Recommended settings for the heating and fresh air system or manual air
conditioning system
•Switch off air recirculation mode.
•Set blower to setting or .
•Set the temperature selector to the middle position.
•Open and position all vents on the dash panel.
•Turn the air distribution regulator to the desired position.
•Manual air conditioning system: press the button on the control panel to switch the
cooling system on.
Recommended Climatronic setup
•Press the button.
•Set the temperature to +22°C (+72°F).
•Open and position the vents on the dash panel.
Air Care Climatronic
The allergen filter of Air Care Climatronic can additionally reduce the amount of pollutants and also
allergens that enter the vehicle interior.
The filters must be changed regularly to avoid impairing the performance of the air conditioning
system. If the vehicle is frequently used in severely polluted air, the filter must be replaced between
service events.
•Press the button on the control panel.
•Touch the Air Care function button.
•Touch the Active function button to switch the Air Care function on or off.
Dust and pollen filter
The dust and pollen filter must be replaced regularly to prevent impaired performance of the manual
air conditioning system. If the vehicle is frequently used in severely polluted air, the filter must be
replaced between service events.
Water under the vehicle
If the humidity and temperature outside the vehicle are high, condensation can drip off the
evaporator in the cooling system and form a pool underneath the vehicle. This is normal and does
not indicate a leak.
If the outside humidity is high and the outside temperature low, condensation may evaporate when
the auxiliary heater is running ⇒ Auxiliary heater and ventilation. If this is the case, steam may
appear underneath the vehicle. This is not a sign that the vehicle is damaged.
Auxiliary heater and ventilation
Introduction
This chapter contains information on the followingsubjects:
⇒ Switching the auxiliary heater and auxiliary ventilation on and off
⇒ Programming the auxiliary heater and auxiliary ventilation
⇒ Remote control