2017 VOLKSWAGEN TIGUAN ESP

Tyre damage
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Damage to tyres and wheel rims is often hidden ⇒.
•If you suspect that a wheel is damaged, stop the vehicle as soon as it is safe to do so.
•Check the tyres and rims for damage.
•If a tyre is damaged, do not drive on. Seek expert assistance.
•If there is no visible damage, drive slowly and cautiously to the next qualified workshop in order
to have the vehicle checked.
Foreign bodies in the tyre
•Leave the foreign body in the tyre if it has entered the inner tyre. Foreign bodies that are stuck
between the tyre tread blocks can be removed.
•Replace the damaged wheel ⇒ Changing a wheel or seal the tyre with the breakdown set and
inflate it ⇒ Breakdown set. Seek professional assistance for this if necessary.
•Check and adjust the tyre pressure.
•Go to a qualified workshop. Volkswagen recommends using a Volkswagen dealership for this
purpose.
Tyre wear
Fast cornering, heavy acceleration and hard braking all increase tyre wear.
Wheel imbalance may develop when the vehicle is driven; you will notice this by nervous steering
response. Unbalanced wheels will affect the level of tyre wear. In this case the wheels should be
balanced again.
Incorrect wheel alignment causes excessive tyre wear, impairing the safety of the vehicle. The
wheel alignment should be checked by a qualified workshop if tyres show excessive wear.
Spare wheel or temporary spare wheel
Fig. 239 In the luggage compartment: handwheel for securing the spare wheel.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Worn tyres are a safety risk and can lead to a loss of control of the vehicle and cause
serious injury.
•Tyres must be replaced at the latest when the tread is worn down to the tread wear
indicators.
•Worn tyres have considerably less grip, particularly on wet roads, which can cause the
vehicle to glide along the road surface (aquaplaning).
•Worn tyres reduce the possibility of controlling the vehicle well in normal and difficult
driving situations and increase braking distance and the risk of skidding.
WARNING
If you notice unusual vibration or the car pulling to one side while the vehicle is in motion,
this may indicate that one of the tyres is damaged.
•Reduce speed immediately and park the vehicle without obstructing traffic.
•Check the tyres and rims for damage.
•Never drive on if wheels or tyres are damaged. Seek expert assistance instead.
•If there is no visible damage, drive slowly and cautiously to the next qualified
workshop in order to have the vehicle checked.
WARNING

Fig. 240 International tyre lettering.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
⇒ Fig. 240Tyre lettering
(example)
Meaning
①Product nameIndividual tyre lettering from manufacturer.
②DOT
The tyre complies with the legal requirements of the USA
Department of Transportation, responsible for tyre safety
standards.
③JHCO CHWS 2213
Tyre identification number ( – may be only on the
inner side of the wheel) and date of manufacture:
JHCO
CHWS
Identifier of producing plant and
specifications of the tyre manufacturer on
size and characteristics.
2213Manufacture date: 22nd week in 2013.
Information for the end user concerning comparative values for specified basic tyres
(standardised test procedure) ⇒ Customer information:
④TREADWEAR 280
Relative life expectancy for the tyre, with reference to a
US-specific standard test. Tyres with the specification 280
are used up at a rate of 2.8 times more slowly than
standard tyres which have a treadwear value of 100. The
performance of tyres is determined by how they are used
and can notably deviate from norm values due to driving
style, maintenance, road surface and climatic conditions.
⑤TRACTION AA
Wet braking response of the tyre (AA, A, B or C). This is
tested under controlled conditions on certified testing
routes. Tyres marked C have a low traction performance.
The traction value assigned to the tyres is based on linear
traction tests and does not include acceleration and
lateral stability or aquaplaning and traction under
maximum load.
⑥TEMPERATURE A
Temperature stability of the tyre at higher test speeds (A,
B or C). A and B tyres exceed legal requirements. The
temperature evaluation is based on tyres with correct
pressure and does not allow for excess pressure.
Excessive speed, incorrect pressure or excess pressure
can cause heat build-up or tyre damage. This applies to
one or a combination of these factors.
⑦88 HLoad index ⇒ Tyre load and speed index ⇒ Speed 
index.
⑧
Rotation and arrowDenotes direction of rotation of the tyres ⇒ Tyres with 
directional tread pattern.
OR: outsideDenotes outside of tyres ⇒ Asymmetrical tyres.
⑨
MAX INFLATION
350 kPa (51 psi /
3.51 bar)
US limitation for the maximum air pressure.
⑩M+S or M/S or
Denotes winter tyres (mud and snow tyres) ⇒ Winter 
tyres. Studded snow tyres are labelled with an E after the
S.
⑪TWIIndicates the position of the tread wear indicator ⇒ Tread 
depth and wear indicators.
⑫Brand name, logoManufacturer.
⑬Made in GermanyCountry of manufacture.
⑭Country-specific denotation for China (China Compulsory
Certification).
⑮ 023Country-specific denotation for Brazil.
⑯E4 e4 0200477-bCertification of conformity with international regulations.
The next number is the code number of the country that
granted approval. Approved tyres which comply with ECE
regulations are denoted with E, tyres which comply with
a)

Maximum load and speed range for tyres
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Vehicles in the EU and the so-called EU user states are issued an EC Certificate of Conformity.
This details the size, diameter and speed range of all tyres approved by Volkswagen for the
relevant vehicle type.
The type plate shows whether there is an EC certificate of conformity for this particular vehicle. The
type plate can be seen on the lower part of the door pillar when the door is open ⇒ Technical data.
•If the type plate has a row marked Permit then the vehicle does have an EC certificate of
conformity.
•If there is no type plate, or no row marked Permit the vehicle does not have an EC certificate of
conformity.
Winter tyres
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Winter or all-year tyres improve the handling and brake response in winter conditions. Volkswagen
recommends that winter tyres be fitted to the vehicle at temperatures below +7°C (+45°F) or in
winter road conditions.
Winter tyres and all-year tyres lose a large degree of their effectiveness for winter conditions when
the tread is worn down to a depth of 4 mm.
The following applies when using winter tyres:
•Observe any country-specific legal requirements.
•Use winter tyres on all four wheels at the same time.
•Only use in winter road conditions.
•Only use the sizes of tyre that have been approved for the vehicle.
•Winter tyres must have the same belt type, size and the same tread pattern.
•Observe the maximum speed permitted by the speed index ⇒.
Speed limitation
Winter tyres have a speed limit depending on the speed index ⇒ Tyre lettering and tyre type.
Speed warning settings can be made and adjusted in the Infotainment system using the
button and the and Tyres function buttons ⇒ Operation and display in the 
Infotainment system.
If you use V-rated tyres, the speed limits and required tyre pressure will be determined by the
engine size. You must ask a Volkswagen dealership about the maximum permitted speed and
required tyre pressure.
Four-wheel drive (4MOTION)
Thanks to its four-wheel drive, the vehicle will have plenty of traction in winter conditions, even with
the standard tyres. Nevertheless, Volkswagen still recommends that winter tyres or all-year tyres
should be fitted on all 4 wheels in winter, mainly because this will give a better braking response.
Observe information on snow chains⇒ Snow chains.
Summer tyres should be fitted in good time at the end of the winter. The vehicle handling is
better if summer tyres are fitted at temperatures above +7°C (+45°F). They are quieter, do not wear
so quickly and reduce fuel consumption.
In vehicles with a Tyre Pressure Loss Indicator, the system has to re-synchronise after
wheels are changed ⇒ Tyre monitoring systems.
Volkswagen dealerships can provide details on permissible winter tyre sizes.
The improved winter driving characteristics afforded by the winter tyres should not
encourage you to take any risks.
•Adapt your speed and driving style to suit visibility, weather, road and traffic
conditions.
•Never exceed the top speed and load permitted for the winter tyres that are fitted.
WARNING

Snow chains
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Please observe legislation and also the maximum permitted speed when driving your vehicle with
snow chains.
On icy or snow-covered roads, snow chains will improve traction and braking response.
Snow chains may only be fitted on the front wheels – even on four-wheel drive vehicles
(4MOTION) – and only with the following wheel and tyre combinations:
Tyre sizeWheelType of snow chains to use
215 / 65 R 17
6 1/2 J x 17 offset 38Only fine-linked snow chains that add no more than
about 13.5 mm.
7 J x 17 offset 40Only fine-linked snow chains that add no more than
about 9 mm.
Volkswagen recommends that you ask your Volkswagen dealership for information about
appropriate wheel, tyre and snow chain size.
Remove hubcaps and trim rings before fitting snow chains ⇒. For safety reasons cover caps
must then be fitted over the wheel bolts. Caps are available from Volkswagen dealerships.
Mounting the temporary spare wheel in the event of a puncture on a front
wheel
For technical reasons, snow chains must not be used on the temporary spare wheel ⇒ Spare wheel 
or temporary spare wheel.
•In event of a flat tyre on one of the front wheels, mount the temporary spare wheel to the rear
axle.
•Replace the damaged front wheel with the removed rear wheel. Note the direction of rotation.
Volkswagen recommends fitting the snow chains before mounting the wheel on the car.
In vehicles with a Tyre Pressure Loss Indicator, the system may have to be re-synchronised
when snow chains are fitted ⇒ Tyre monitoring systems.
Hubcaps
Introduction
This chapter contains information on the followingsubjects:
⇒ Centre cover
⇒ Wheel cover
⇒ Wheel bolt caps
The use of snow chains that are unsuitable for your vehicle or the incorrect installation of
snow chains can cause accidents and serious injuries.
•Always use the correct snow chains.
•Follow the assembly instructions provided by the snow chain manufacturer.
•Never exceed the maximum speed permitted for the snow chains that are fitted.
WARNING
•Remove the snow chains when driving on roads that are free of snow. The snow chains
will otherwise impair handling, damage the tyres and wear out very quickly.
•Snow chains that are in direct contact with the wheel can scratch or damage it.
Volkswagen recommends using snow chains with integrated rim protection.
NOTICE
Using unsuitable hubcaps, or fitting them incorrectly, can cause accidents and serious
injuries.
•Incorrectly fitted hubcaps can become loose while the vehicle is in motion and
endanger other road users.
•Do not use damaged hubcaps.
•Always ensure that the airflow to cool the brakes is not restricted or reduced. This also
applies if hubcaps are retrofitted. If the airflow is not sufficient, the braking distance
could increase significantly.
WARNING

If your vehicle has a flat tyre, park the vehicle on a firm and level surface at a safe distance
from moving traffic.
Switch on the electronic parking brake Parking and manoeuvring.
With a DSG® dual clutch gearbox, move the selector lever to position P DSG® dual clutch
gearbox.
Stop the engine and remove the key from the ignition Starting and stopping the engine.
Manual gearbox: select a gear Manual gearbox: selecting a gear.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The caps protect the wheel bolts and should be placed fully back in position after changing the
wheel.
Removing and fitting the caps
•Removing: take the wire hook from the vehicle tool kit ⇒ Vehicle toolkit.
•Insert the wire hook through the opening in the cap ⇒ Fig. 243 and pull off in the direction of
the arrow.
•Fitting: press the caps on the bolts as far as they will go.
The anti-theft wheel bolt has a separate cap. It only fits onto the anti-theft wheel bolts and not
onto conventional wheel bolts.
Changing a wheel
Introduction
This chapter contains information on the followingsubjects:
⇒ Preparations for changing a wheel
⇒ Wheel bolts
⇒ Lifting the vehicle with the jack
⇒ Changing a wheel
⇒ After changing a wheel
Some models are delivered from the factory without a jack or box spanner. If this is the case, the
wheel should be changed by a qualified workshop.
The vehicle jack supplied with the vehicle is only designed for changing a wheel when one vehicle
tyre is damaged and has to be replaced. If both tyres on one side of the vehicle, both tyres on one
axle, or all tyres are damaged, seek expert assistance.
Preparations for changing a wheel
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Checklist
The following actions must always be carried out in the given order in preparation for
changing the wheel ⇒:
Changing a wheel can be dangerous, especially when carried out at the side of a road.
Please note the following steps in order to reduce the risk of serious injuries:
•Stop the vehicle as soon as it is possible and safe to do so. Park the vehicle at a safe
distance from moving traffic in order to carry out the wheel change.
•All passengers and children in particular must be at a safe distance and away from
your area of work during the wheel change.
•Switch on the hazard warning lights to warn other road users.
•Check that the surface the vehicle is parked on is level and firm. If necessary use a
large, strong board or similar support for the vehicle jack.
•Only change the wheel yourself if you feel confident carrying out the procedure. If not,
seek expert assistance.
•Always use suitable and undamaged tools to change the wheel.
•Always switch off the engine, switch on the electronic parking brake and move the
selector lever to the position P or select a gear on a manual gearbox in order to reduce
the risk of unintended vehicle movement.
•The wheel bolt tightening torque should be checked with a torque wrench immediately
after changing a wheel.
•In the case of vehicles with a Tyre Pressure Loss Indicator, the system must be re-
synchronised immediately after new tyres are fitted ⇒ Tyre monitoring systems.
WARNING

Dispose of used or out-of-date sealant in accordance with legal requirements.
You can get a new tyre filler bottle from a Volkswagen dealership.
Observe the separate instructions from the manufacturer of the breakdown set.
Contents of the breakdown set
Fig. 249 The breakdown set.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The breakdown set is located underneath the floor covering in the luggage compartment. It
includes the following components ⇒ Fig. 249:
Valve core extractor.
Sticker with the maximum permitted speed max. 80 km/h or max. 50 mph.
Filler hose with plug.
Air compressor.
On/off switch
Air bleed screw.
Tyre pressure display.
Using the breakdown set can be dangerous, especially if the tyres are inflated at the
roadside. Please note the following steps in order to reduce the risk of serious injuries:
•Stop the vehicle as soon as it is possible and safe to do so. Park the vehicle at a safe
distance from moving traffic in order to fill the tyre.
•Check that the surface the vehicle is parked on is level and firm.
•All passengers, and children in particular, must be at a safe distance and away from
your area of work.
•Switch on the hazard warning lights to warn other road users.
•The breakdown set should only be used if you feel confident with carrying out the
procedure. If not, seek expert assistance.
•Tyres repaired with the breakdown set are intended for temporary, emergency use
only. They should only be used until you can reach the nearest qualified workshop.
•Tyres that have been repaired using the breakdown set should be replaced as soon as
possible.
•Sealant is hazardous to health and must be washed off immediately if it gets onto the
skin.
•The breakdown set must be stored out of the reach of children.
•Never use a vehicle jack, even if it is approved for the vehicle.
•Always switch off the engine, switch on the electronic parking brake and move the
selector lever to the position P or select a gear on a manual gearbox in order to reduce
the risk of unintended vehicle movement.
WARNING
Tyres that have been filled with sealant will not handle in the same way as a standard tyre.
•Never drive faster than 80 km/h (50 mph).
•Avoid full acceleration, sudden braking and fast driving through bends in the road.
•Drive for just 10 minutes at no more than 80 km/h (50 mph) and then check the tyre.
WARNING
1)
1)

The vehicle data sticker confirms when the vehicle was first registered or delivered, when the
delivery inspection was carried out, and thus the date from which your vehicle is covered by our
warranty.
Saving the service operations performed (digital service schedule)
Each service record is stored by your Volkswagen dealership and qualified workshop in a central
system. This transparent documentation of the service history allows the service operations
performed to be reproduced at any time. Each time you have your vehicle serviced, Volkswagen
recommends asking for a printed service record, which contains all service work stored in the
system.
With every service, the printout of the previous service record is replaced by a current printout.
The digital service schedule is not available in some markets. In this case, your Volkswagen
dealership will inform you about the documentation process for service work.
Service work
The following information is documented in the digital service schedule by your Volkswagen
dealership or qualified workshop:
•When which service was carried out.
•Whether any repairs are recommended, such as replacement of the brake pads in the near
future.
•Whether you had any special requests before or during the maintenance work (your service
advisor will note these on the order).
•Which components or service fluids were changed.
•When your next service is scheduled for.
The LongLife mobility guarantee is valid until the next inspection is due. Documentation takes place
at every due inspection.
The type and scope of service work may differ from vehicle to vehicle. Information on specific work
for your vehicle can be requested from a qualified workshop.
Regular servicing of your vehicle not only maintains its value, it also ensures that your
vehicle remains roadworthy and in working order. You should therefore have your vehicle serviced
according to the Volkswagen guidelines.
Fixed service or flexible service
Fig. 250 Vehicle data sticker with PR number for the relevant service.
The service events differ according to oil change service and inspection. The service interval
display in the display of the instrument cluster serves as a reminder for the due date of the next
service event.
Your vehicle will receive either the fixed service or flexible service for the oil change service,
depending on the vehicle equipment, the engine type and the operating conditions.
How do I know which type of service my vehicle needs?
Inadequate servicing, no servicing at all, or failure to adhere to service intervals can result
in breakdowns, accidents and serious injury.
•Have your service work carried out by an authorised Volkswagen dealership or
workshop.
WARNING
Volkswagen is not responsible for any vehicle damage caused by inadequate service work
or the lack of part availability.
NOTICE

•From the PR number on the vehicle data sticker ⇒ Fig. 250 (arrow) ⇒ Technical data.
•From the table below.
Service
event
PR
No.
Service
type
Service interval
Oil change
service
QI1
Fixed
Every 5,000 km / 3,000 miles or 1 year.
QI2Every 7,500 km / 4,500 miles or 1 year.
QI3Every 10,000 km / 6,000 miles or 1 year.
QI4Every 15,000 km / 9,000 miles or 1 year.
QI6FlexibleAccording to service interval display.
InspectionAccording to service interval display.
Note the information on engine oil specifications according to VW standards ⇒ Engine oil.
Features of the flexible service
With the flexible service, you need to have an oil change service carried out only if your vehicle
requires one. To determine this point in time, individual operating conditions and personal driving
style are taken into account. An important part of the flexible service is the use of LongLife engine
oil instead of conventional engine oil.
Note the information on engine oil specifications according to VW standards ⇒ Engine oil.
If you do not wish to have the flexible service, you can opt for the fixed service instead.
However, a fixed service can affect your service costs. Your service advisor will be pleased to
advise you.
Service interval display
Scheduled services at Volkswagen are displayed in the service interval display in the instrument
cluster ⇒ Service interval display or in the Vehicle settings menu in the Infotainment system
⇒ Operation and display in the Infotainment system. The service interval display informs you about
the scheduled services which include an oil change and also about scheduled services which
include an inspection. When the respective service is due, additional work that is due can also be
carried out, e.g. changing brake fluid and spark plugs.
Information is stated for vehicles used under normal operating conditions.
Whichever comes first.
Information on operating conditions
The service intervals and service content are always for vehicles used under normal operating
conditions.
If the vehicle is operated under severe conditions, some work will have to be performed before the
next service is due or at shorter intervals than those specified.
Severe operating conditions are, for example:
•Fuels containing sulphur,
•Regular short trips,
•Long periods of engine idling (taxis for example),
•Operation in regions with high dust levels,
•Regular trailer towing ⇒ Trailer towing,
•A high percentage of stop-and-go traffic, as is typical in city driving and
•Driving mainly in winter conditions.
This applies particularly to the following components:
•Dust and pollen filter
•Air filter
•Toothed belt
•Diesel particulate filter
•Engine oil
The service advisor at your qualified workshop will be pleased to advise you on whether your
vehicle requires more frequent work due to the conditions under which it is used.
a)
b)
b)
b)
b)
a)
b)