•If the system still fails to respond as expected, have the system checked by a qualified
workshop.
Trailer Assist
Introduction
This chapter contains information on the followingsubjects:
⇒ Prerequisites
⇒ Operation
⇒ Troubleshooting
Trailer Assist helps the driver when
reversing or manoeuvring the vehicle
when towing a trailer.
The trailer manoeuvring system steers a trailer by adjustment of the rotary knob for the exterior
mirrors. The driver must control the accelerator, gear changes and brake!
System limits
The camera may not always be able to detect objects such as trailer drawbars, thin rails, fences,
posts, trees and open or opening boot lids. This can result in damage to your vehicle.
The camera must be kept clean and free of ice and snow, and must not be covered up by stickers
or other objects, as this will prevent the system from working properly. The drawbar must not be
covered.
Trailer Assist should only be used when the boot lid is fully closed.
The trailer manoeuvring system will be automatically ended around ten minutes after
activation. The function will also be ended if no driver interaction is detected within a period of
approximately three minutes.
Prerequisites
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The following prerequisites must be met for the trailer manoeuvring system to function:
•Engine running.
•ESC is switched on.
•Driver door and boot lid are closed.
•Exterior mirrors are not folded in.
•A single- or- two-axle trailer without steered axles is hitched to the vehicle and electrically
connected.
•Vehicle and trailer are stationary.
•Do not exceed the maximum jack-knifing angle.
•The drawbar length has been determined.
Determining the drawbar length
Trailer Assist requires a few turning and cornering manoeuvres to enable it to determine the length
of the drawbar. The more accurately it can determine the length of the drawbar, the bigger the
angles available when manoeuvring. The trailer manoeuvring system divides the available
maximum limit positions on the angle display into four steps: approx. 30°, 45°, 60° and 75°.
For technical reasons, the trailer manoeuvring system cannot always detect trailers with LED
rear lights correctly.
The trailer manoeuvring system does not use the area around the vehicle for orientation.
No obstacle detection takes place. Drivers must judge for themselves whether the trailer
can be manoeuvred safely.
•Always pay close attention to the movements of the trailer and, if required, stop the
manoeuvre to avoid causing any damage. On rare occasions the trailer may behave
differently, even when Trailer Assist is operated correctly.
•Do not rely only on the displays in the instrument cluster.
NOTICE
•Switch off TCS: press the button for around one second.
•Switch on ESC Sport: press the button for longer than three seconds.
•Switch on TCS: press the button again. ESC Sport is switched off.
Troubleshooting
Warning and indicator lamps in the event of faults
Do not drive on! Brake system fault. Seek expert assistance immediately ⇒.Lit
up: ABS failure or defect. Go to a qualified workshop. The vehicle can be braked without ABS.
Lit up: ESC switched off by the system. Switch the ignition on and off. Drive a short distance at a
speed of 15 – 20 km/h (9 – 12 mph) if necessary. If still lights up, seek expert assistance.
Notes on the brake support systems
If you suspect that there is a malfunction in the systems, read and observe the following notes:
•The ESC and TCS can function properly only if all four wheels are fitted with the same tyres.
Any differences in the rolling radius of the tyres can cause the system to reduce engine power
unexpectedly.
•If there is a fault in the anti-lock brake system, the ESC, TCS and EDL will also stop working.
•Operating noises may be heard during the self-regulation processes of the systems explained
above.
Practical equipment
Stowage areas
Introduction
This chapter contains information on the followingsubjects:
⇒ Stowage compartment on the driver side
⇒ Stowage compartment on the front passenger side
⇒ Stowage compartment in the dash panel
⇒ Stowage compartment in the front centre armrest
⇒ Stowage compartment in the roof console (glasses compartment)
⇒ Folding table
⇒ Drawers
⇒ Coat and bag hooks
Use stowage compartments only to stow light or relatively small objects.
A factory-fitted CD changer, Apple iPod adapter, USB connection or multimedia socket
(MEDIA-IN) may be located in the stowage compartment in the centre armrest.
•If the brake warning lamp lights up together with the ABS indicator lamp , the
control function of the anti-lock brake system may have failed. This can cause the rear
wheels to lock quickly when you brake. Locked rear wheels can lead to a loss of
control of the vehicle. If possible, reduce your speed and drive carefully at low speed
to the nearest qualified workshop in order to have the brake system tested. Avoid
sudden braking and driving manoeuvres on the way.
•The anti-lock brake system is not functioning correctly if the ABS indicator lamp
does not go out or comes on while the vehicle is in motion. The vehicle can be stopped
using the normal brakes only (without the anti-lock brake system). The protection
provided by the anti-lock brake system is no longer available. Go to a qualified
workshop as soon as possible.
WARNING
®
Always ensure that the ventilation openings between the rear window and the stowage area
are uncovered to allow stale air to escape from the vehicle.
Stowage compartment on the driver side
Fig. 163 On the driver side: stowage compartment.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
To open: pull the handle ⇒ Fig. 163.
To close: press the cover upwards until it engages.
There is a memory card holder on the inside of the cover.
Stowage compartment on the front passenger side
Loose objects may be flung through the vehicle interior in the event of a sudden driving or
braking manoeuvre. This can cause serious injury and can also lead to loss of control of
the vehicle.
•Do not stow any pets or any hard, heavy or sharp objects in the vehicle's open stowage
areas, on the dash panel, on the shelf behind the rear seats, or in items of clothing and
bags in the vehicle interior.
•Always keep stowage compartments closed while the vehicle is in motion.
WARNING
Objects in the driver footwell can hinder pedal operation. This can lead to loss of control
of the vehicle and increase the risk of serious injury.
•Please ensure that all pedals can always be operated without any hindrance.
•The floor mats must always be properly secured in the footwell.
•No additional floor mats or other floor coverings should be placed over the fitted floor
mat.
•Ensure that no objects can enter the driver footwell while the vehicle is in motion.
•If there are any objects in the footwell, remove them when the vehicle is parked.
WARNING
Cigarette lighters in the vehicle could be damaged or accidentally lit. This could lead to
serious burns and other injuries.
•Before adjusting the seats, always ensure that there is no lighter on or near the
moveable parts of the seat.
•Before closing stowage areas or compartments always ensure that there is no lighter
in the way.
•Never stow lighters in stowage areas, compartments or on other surfaces in the
vehicle. High surface temperatures, especially in summer, may cause cigarette lighters
to self-ignite.
WARNING
•Hard objects could rub against the wires of the heating element in the rear window and
cause damage.
•Do not stow any temperature-sensitive objects, food or medicines inside the vehicle.
Hot and cold temperatures could damage them or render them unusable.
•Objects stored in the vehicle that are made from transparent materials, such as
glasses, magnifying glasses or transparent suction cups on the windows, can
concentrate the sun's rays and thus cause damage to the vehicle.
NOTICE
Fig. 172 Drawer under the front seat.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
To open: press the button in the drawer grip and open the drawer.
To close: push the drawer under the front seat until it clicks into place.
Coat and bag hooks
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Coat hooks are located in the centre door pillar and on the rear roof grab handles.
Bag hooks are located in the luggage compartment ⇒ Luggage compartment equipment.
Drink holder
Introduction
This chapter contains information on the followingsubjects:
⇒ Drink holders in the front centre console
⇒ Drink holder in the rear centre armrest
Bottle holder
There are bottle holders in the stowage compartments of the driver and front passenger doors.
There are also drink holders in the folding tables on the front seats ⇒ Folding table.
If the drawer is left open it can hinder the correct operation of the pedals. This can result
in accidents and severe injuries.
•Always keep the drawer closed while the vehicle is in motion. Otherwise the drawer or
other items could fall into the driver footwell and obstruct the pedals.
WARNING
The drawer is designed for a maximum load of 1.5kg.
NOTICE
Hanging up items of clothing can restrict the driver's field of vision and cause accidents
and serious injuries.
•Always hang items of clothing in such a way that they do not restrict the driver's field
of vision.
•The built-in coat hooks should only be used for lightweight clothing. Never leave any
heavy, hard or sharp objects in the pockets.
WARNING
Each coat hook may be loaded with a maximum of 2.5 kg.
NOTICE
First read and observe the introductoryinformation and safety warnings⇒
Introduction
To use: fold the centre armrest down.
Fold the centre armrest back up again when the drink holder is no longer in use.
Ashtray and cigarette lighter
Introduction
This chapter contains information on the followingsubjects:
⇒ Removable ashtray in the drink holder
⇒ Cigarette lighter
Removable ashtray in the drink holder
Fig. 175 Removable ashtray.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
To use, place the mobile ashtray in one of the drink holders in the front centre console or in the rear
centre armrest ⇒ Drink holder.
Opening and closing the removeable ashtray
To open: lift up the cover to the ashtray ⇒ Fig. 175.
To close: push the ashtray cover down.
Emptying the removable ashtray
•Lift the removable ashtray out of the drink holder.
•Open the removable ashtray and empty the cooled ashes into a suitable waste container.
•Once it has been emptied, place the removable ashtray back into the drink holder from above.
Cigarette lighter
Fig. 176 In the lower part of the centre console: cigarette lighter.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•With the ignition switched on, press in the knob on the cigarette lighter.
•Wait for the lighter to pop out.
•Pull out the cigarette lighter and light the tobacco product on the glowing spiral ⇒.
•Insert the cigarette lighter back into the socket.
Improper use of the ashtray and cigarette lighter could cause fires, burns and other
serious injuries.
•Never put paper or any other combustible materials in the ashtray.
WARNING
The cigarette lighter socket can also be used as a 12-volt socket ⇒ Electrical sockets.
Electrical sockets
Introduction
This chapter contains information on the followingsubjects:
⇒ Sockets in the vehicle
Electrical equipment can be connected to the sockets in the vehicle.
The electrical devices must be in good condition. Do not use faulty devices.
The 12-volt socket will work only when the ignition is switched on.
Using electrical consumers with the engine switched off and the ignition switched on will
drain the 12-volt battery.
Unshielded devices can cause interference in the Infotainment system and vehicle
electronics.
Sockets in the vehicle
Fig. 177 In the front stowage compartment, in the rear centre console or in the luggage
compartment on the left-hand side: folding 12-volt socket ① or 12-volt socket with removable cover
②.
Improper use of the cigarette lighter can cause fires, burns and other serious injuries.
•Always use the cigarette lighter properly, and only use it to light tobacco products.
•Never leave children in the vehicle unattended. The cigarette lighter can be used when
the ignition is switched on.
WARNING
Improper use of the sockets and electrical accessories can cause fires and severe injuries.
•Never leave children in the vehicle unattended. Sockets and the devices connected to
them can be used when the ignition is switched on.
•If the electrical device gets too hot, switch off the device immediately and disconnect it
from the socket.
WARNING
•In order to prevent damage to the electrical system, never connect equipment that
supplies electric power, such as solar panels or battery chargers for charging the 12-
volt battery, to the 12-volt socket.
•Only use electrical devices that have been approved in accordance with current
guidelines concerning electromagnetic compatibility.
•In order to avoid damage due to voltage fluctuation, always switch off any electrical
devices before switching the ignition or the engine on or off. When the start/stop
system automatically switches off and restarts the engine, it is not necessary to switch
off any connected electrical consumers.
•Never connect electrical devices requiring more than the rated power to a 12-volt
socket. The vehicle's electrical system can be damaged if the maximum power output is
exceeded.
•Observe the operating instructions for any electrical device that you plug into the
socket.
NOTICE
Fig. 178 In the luggage compartment on the left side: 230-volt socket, 115-volt socket or 100-volt
socket.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Maximum power rating
Electrical socketMaximum power rating
12 V120 W
230, 115 or 100 V150 W (300 W peak power)
If two or more devices are connected at the same time, the overall power consumption of all
connected electrical devices must never exceed 190 watts ⇒.
The maximum power rating of the individual sockets should never be exceeded. The power rating
of each device is stated on its type plate.
230-volt socket, 115-volt socket, 100-volt socket
The socket is activated automatically as soon as a plug is connected when the engine is running. If
there is sufficient energy in the system, the socket can also be used when the engine is off ⇒.
Connecting an electrical device: fold open the cover and insert the plug all the way into the socket
to unlock the integrated child lock. Electricity will not flow until the child lock has been unlocked.
LEDs on the socket
Constant green light:The child lock is disengaged. The socket is ready for use.
Flashing green light:
The ignition is switched off but there is sufficient energy available
to continue to supply the socket with power for up to 10 minutes.
If the plug is removed during this time, the socket switches off
and cannot be re-used until the ignition is switched on again.
Flashing red light:A fault has occurred, for example cut-off due to excess current or
temperature.
Temperature switch-off
If a specific temperature is exceeded, the inverter of the 230-, 115- or 100-volt socket switches itself
off automatically. The switch-off function prevents the connected device from overheating when the
power consumption is too high or if the ambient temperature is too high. The 230-, 115- or 100-volt
socket can be used again only after a cool-down phase.
The plug on the connected device must first be removed and then reinserted before using the 230-,
115- or 100-volt socket again after the cool-down phase. This prevents the electrical devices being
switched on again unintentionally.
Functional problems may occur with some devices when they are connected to the 230-,
115- or 100-volt socket due to the lower power output (wattage).
Mobile online services
Volkswagen Car-Net⇒
Introduction
This chapter contains information on the followingsubjects:
⇒ Legal requirements
⇒ Deactivating Car-Net services
⇒ Interferences
⇒ Volkswagen Car-Net services
⇒ Apps
Volkswagen Car-Net allows you to communicate with your vehicle online or via an app in a very
simple way in order to exchange data, request information or control functions.
In order to use Volkswagen Car-Net, the vehicle needs to have been ordered with Car-Net and
factory-fitted with the system. Depending on the service portfolio, Volkswagen Car-Net can be
operated via the factory-fitted Infotainment system, via a Car-Net portal on the internet or using a
mobile device.
Information about the Volkswagen Car-Net services, applications, availability, compatible mobile
devices and service portfolio, as well as service descriptions, are available on the Volkswagen
website:
•In Europe and Japan: www.Volkswagen.com/car-net
•In China: www.vwcarnet.com.cn
Before using the Volkswagen Car-Net services for the first time, please read and observe the
information in the relevant service description. This will quickly help you to become familiar
with the services and make you aware of potential risks to yourself and others, and how to
avoid them.
High voltage in the electrical system!
•Never spill any liquids over the socket.
•Do not plug any adapters or extension cables into the 230-, 115- or 100-volt socket.
Otherwise the built-in child lock will disengage and power will be supplied to the
socket.
•Do not insert any items which will conduct electricity, such as knitting needles, into the
contacts of the 230-, 115- or 100-volt socket.
DANGER
•230-, 115- or 100-volt socket:
- Do not plug any heavy devices or connections, such as mains adapters, directly
into the socket.
- Do not connect any lights which use neon tubes.
- Only connect devices to the socket with a voltage that matches the voltage of the
socket.
- In the case of electrical devices with a high starting current, the built-in excess
current switch will prevent the device from being switched on. If this happens,
disconnect the electrical device from the power supply and reconnect after waiting
approximately ten seconds.
NOTICE
Accidents and injuries can occur if the driver is distracted.
•Always drive carefully and responsibly.
WARNING
Failure to observe the information in the service description can lead to your vehicle
breaking down in traffic, and can cause accidents and serious injuries.
•Always use the most up-to-date edition of the relevant service descriptions which is
available on the Volkswagen website.
WARNING