Page 355 of 404

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When trouble arises
One of the following may be the cause of the problem:
● One or both of the battery terminals may be disconnected.
● The battery may be discharged. (P. 359)
● There may be a malfunction in the steering lock system.
Contact any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer if the problem cannot be repaired, or if repair procedures
are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the engine switch is functioning
normally:
Set the parking brake.
Shift the shift lever to N.
Turn the engine switch to ACCESSORY mode.
Press and hold the engine switch for about 15 seconds while
depressing the brake pedal and clutch pedal firmly.
Even if the engine can be started using the above steps, the system
may be malfunctioning. Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer.
The starter motor does not turn over, the interior lights and head-
lights do not turn on, or the horn does not sound.
Emergency start function
Page 356 of 404
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If the electronic key does not operate
properly
Use the mechanical key ( P. 113)
in order to perform the following
operations:
Unlocks all the doors
Locks all the doors
If communication between the electronic key and vehicle is
interrupted ( P. 128) or the electronic key cannot be used
because the battery is depleted, the smart entry & start system
and wireless remote control cannot be used. In such cases, the
doors can be opened and the engine can be started by following
the procedure below.
Locking and unlocking the doors
Page 357 of 404
3577-2. Steps to take in an emergency
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When trouble arises
Ensure that the shift lever is in N and depress the clutch pedal.
Touch the Toyota emblem side
of the electronic key to the
engine switch.
When the electronic key is
detected, a message is shown on
the multi-information display, a
buzzer sounds, and then the
engine switch will turn to IGNITION
ON mode.
When the smart entry & start system is deactivated in customization set-
ting, the engine switch will turn to ACCESSORY mode.
Firmly depress the clutch pedal and check that and mes-
sages are shown on the multi-information display.
Press the engine switch.
In the event that the engine still cannot be started, contact any autho-
rized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
Starting the engine
Page 358 of 404
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■Stopping the engine
Shift the shift lever to N and press the engine switch as you normally do when
stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
( P. 289)
■ Changing engine switch modes
Release the clutch pedal and press the engine switch in step above.
The engine does not start and modes will be changed each time the switch is
pressed. ( P. 188)
■ When the electronic key does not work properly
● Make sure that the smart entry & start system has not been deactivated in
the customization setting. If it is off, turn the function on.
(Customizable features: P. 380)
● Check if battery-saving mode is set. If it is set, cancel the function.
( P. 127)
Page 359 of 404

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When trouble arises
If the vehicle battery is discharged
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by following the
steps below.
Open the hood. ( P. 256)
Connect the jumper cables according to the following procedure:
Connect a positive jumper cable clamp to the positive (+) battery
terminal on your vehicle.
Connect the clamp on the other end of the positive cable to the
positive (+) battery terminal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery termi-
nal on the second vehicle.
Connect the clamp at the other end of the negative cable to a
solid, stationary, unpainted metallic point away from the battery
and any moving parts, as shown in the illustration.
The following procedures may be used to start the engine if the
vehicle’s battery is discharged.
You can also call any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer.
Page 360 of 404

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Start the engine of the second vehicle. Increase the engine speed
slightly and maintain it at that level for approximately 5 minutes to
recharge the battery of your vehicle.
Open and close any of the doors of your vehicle with the engine
switch off.
Maintain the engine speed of the second vehicle and turn the
engine switch to IGNITION ON mode, then start the vehicle’s
engine.
Once the vehicle’s engine has started, remove the jumper cables in
the exact reverse order from which they were connected.
Once the engine starts, have the vehicle inspected at any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer
as soon as possible.
■ To prevent battery discharge
● Turn off the headlights and the audio system while the engine is stopped.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
■ Charging the battery
The electricity stored in the battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long time, the battery may
discharge, and the engine may be unable to start. (The battery recharges
automatically during driving.)
■ Precautions when the battery is discharged
● In some cases, it may not be possible to unlock the doors using the smart
entry & start system when the battery is discharged. Use the wireless
remote control or the mechanical key to lock or unlock the doors.
● The engine may not start on the first attempt after the battery has recharged
but will start normally after the second attempt. This is not a malfunction.
● The engine switch mode is memorized by the vehicle. When the battery is
reconnected, the system will return to the mode it was in before the battery
was discharged. Before disconnecting the battery, turn the engine switch off.
If you are unsure what mode the engine switch was in before the battery dis-
charged, be especially careful when reconnecting the battery.
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When trouble arises
■When replacing the battery
● Use a battery that conforms to European regulations.
● Use a battery that the case size is same as the previous one (LN2), 20 hour
rate capacity (20HR) is equivalent (60Ah) or greater, and performance rating
(CCA) is equivalent (356A) or greater.
• If the sizes differ, the battery cannot be properly secured.
• If the 20 hour rate capacity is low, even if the time period where the vehicle
is not used is a short time, the battery may discharge and the engine may
not be able to start.
● For details, consult any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer
WARNING
■ Avoiding battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the battery:
● Make sure each jumper cable is connected to the correct terminal and that
it is not unintentionally in contact with anything other than the intended ter-
minal.
● Do not allow the other end of the jumper cable connected to the “+” termi-
nal to come into contact with any other parts or metal surfaces in the area,
such as brackets or unpainted metal.
● Do not allow the + and - clamps of the jumper cables to come into contact
with each other.
● Do not smoke, use matches, cigarette lighters or allow open flame near
the battery.
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WARNING
■Battery precautions
The battery contains poisonous and corrosive acidic electrolyte, while
related parts contain lead and lead compounds. Observe the following pre-
cautions when handling the battery:
● When working with the battery, always wear safety glasses and take care
not to allow any battery fluids (acid) to come into contact with skin, clothing
or the vehicle body.
● Do not lean over the battery.
● In the event that battery fluid comes into contact with the skin or eyes,
immediately wash the affected area with water and seek medical attention.
Place a wet sponge or cloth over the affected area until medical attention
can be received.
● Always wash your hands after handling the battery support, terminals, and
other battery-related parts.
● Do not allow children near the battery.
■ To prevent damage to the vehicle
Do not pull- or push-start the vehicle as the three-way catalytic converter
may overheat and become a fire hazard.
NOTICE
■ When handling jumper cables
When connecting the jumper cables, ensure that they do not become entan-
gled in the cooling fans or engine drive belt.